I have waited a year to write this review as I don't like writing negative reviews. Let me start by saying , I loved this nail shop prior to my last experience. I had been coming here for years, and had not visited ANY OTHER nail shop for years. I typically go all winter without pedicures. Last summer I got my first pedicure of the season, a no chip. I came back 4 weeks later for another. When the nail tech removed my no chip- I noticed a yellow/white discoloration in the corner of my toe. It completely caught me off guard when I saw it and I immediately said "Woah What's that". The nail tech said she wasn't sure, seemed unbothered and asked if I had maybe bruised by toe by dropping something on it. I had a bad feeling about continuing with the service but I allowed it because she seemed unconcerned. She used all the "sanitized" products as well as the communal tools like the (buffer, file, and no chip polish). Needless to say, another 4 weeks later, I removed the nail polish myself and discovered the white and yellow discoloration had grown. I now have a Toe FUNGUS on my big toe. This is a warning to BEWARE and hopefully for the owner to tighten up on sanitary practices. I am 100 percent sure this toe fungus came from this shop because It's my go-to shop and it was only my second pedicure of the season. I've never had a toe fungus my entire life. It has been extremely difficult treating and I'm so upset bc I can no longer enjoy pedicures since I feel like I cannot trust that the proper sanitary process is being followed. I would hate for anyone else to get infected. Please take the time to ensure your nail tech is practiced sanitation! read more

I lobe my nails when I'm got them done here. They always look beautiful. Highly recommend read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

Great salon!! I'm here in Chicago visiting from Miami and was worried about finding a nail place I liked. After searching tons of reviews, I happened upon this gem. They quickly took care of me within a couple mins of arriving, and I got one of the best sets ever my new go-to place when I'm in Chicago! read more

Nu Image Nails Spa - Full set with gel polish and design - Hair Removal Near Me - Chicago, Illinois

See all

This place does an AMAZING dip!! They take their time, and make sure each cuticle is removed and leave your nails looking like GLASS!! Take yourself there already. read more

I wanted to update my review after going for my Fill and do a little update on my nails!. I booked with Ellen again for my acrylic fill and no chip polish change!. Again she payed close attention to detail and did an incredible job reshaping my nails, and incredibly kind!. I was able to get in to see her next day with an appointment!, and she helped me find the perfect polish from a reference photo I brought. My acrylics also held up really really well even though I'm always working with my hands, and doing dishes/cleaning ect.. I'll be coming back every two weeks for my fill! read more

See all

This salon is honestly the best place on earth. The people are so kind and professional. Not only that, but the setting is so calming and clean. I love this place so much and have recommended it to all of my friends and family. No matter which technician you receive, you can expect amazing service. I am so happy that I found this place, because now I know I always have somewhere I can count on to go for a good time and a great manicure! read more

Nu Image Nails Spa - Acrylic nail manicure - Hair Removal Near Me - Chicago, Illinois

Absolutely amazing service! Very clean and professional. I couldn't be happier with my nails that I got done for the wedding, and the prices are super! read more

Nu Image Nails Spa - Gold nails, cosmic 201 - Hair Removal Near Me - Chicago, Illinois

Went yesterday and my tech, Ellen, wasn't there. I was so sad. I was SO LUCKY to get Sonny this time. He is so meticulous & detailed. He worked fast, but didn't rush at all. Constantly shaping and buffing until each nail was perfect. He also went out of his way to match a color I had in mind. He experimented with mixing a few shades until it was just right. It came out looking BETTER than the photo I got off IG. He was so patient and kind, too. Everyone there is! read more

See all

I used to love this place but it's not been so great lately. Some nail techs are fantastic and some are rude. Hit or miss if you'll get a good manicure now, unfortunately. read more

So this is a little bit of a hike for me since I live south near wrigley but it is worth it! Always have any color I can think of especially particularly trendy shades (except recently, no pale baby yellow in gel!) great with shaping my acrylic (I'm picky) and usually very easy to get in, I can a day ahead to book an appointment. I work in a hair salon and about 75% of my coworkers go here. Great service and pretty decent prices! An acrylic fill in, with gel polish and a regular pedicure was only $68 Will always return. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

Sonny was amazing! He was able to accommodate my special request of acrylic extensions with hand painted French tips. He spent extra time and attention for my wedding day, which I greatly appreciated. I will be back! read more

Nu Image Nails Spa - Acrylic with hand painted French tips - Hair Removal Near Me - Chicago, Illinois

This is very telling of your unprofessionalism at your shop. If you had read for comprehension, you wouldn't even had bothered to respond a whole 8 months later! You claim I'm inconsiderate of people having children, honestly that sounds like a personal problem! You, yourself to me to come in regardless and you failed to communicate with your worker if she was able to do it. You got upset when you didn't have anyone to do it so you had to do it yourself and you showed your true character when that happened. We all have personal issues but you failed to communicate with both your employee and client! Simple let's call a spade a spade. It's shameful that as a business instead of taking accountability for what happened 8months ago you took the time to write such rubbish n in your little head you thought you did something. Please take some training on diversity and customer communication instead of wasting your time responding to negative comment because of your lack of manners and professionalism! I really liked your service for the past 4 years, despite your workers not being able to do a proper pedicure(washing n painting the toes isn't pedicure). There places we'll mannered than you! Yes strange world when you watched me cry in front of you now you want my putty because I wrote a bad review! I'm a woman of my words and I did tell you I'll leave a review! I told your husband too! He was more nicer than you. Word of advice if you want your business to succeed learn to be compassionate, diverse and not snobbish. That's an ugly characteristic to have as a person n in this business. Everything you said to me I wish that for you too boo. read more

Nu Image Nails Spa - Now I'm leaning here with acetone on my hands and unfinished manicure. - Hair Removal Near Me - Chicago, Illinois

See all

Ellen was so nice and took her time with my nails. I love them! I have only had my nails a couple of times in my life due to horrible experiences. I have I have been looking for a salon for many months since I'm new to the area and I saw all the great reviews Ellen has so many great reviews so I decided to go for it. read more

Nu Image Nails Spa - Full set acrylic with pink glitter no chip - Hair Removal Near Me - Chicago, Illinois

See all

The service at this nail salon is top notch. They made me feel very welcome and they really go above and beyond. I have never been to any other nail salon that has such great customer service. I was so pleasantly surprised by Nu Image. I went for a pedicure and a full pink and white set. They really listen to what you want and when the color didn't seem quite right on my nails, they happily offered to redo all the work they had already done. Their quality in workmanship is great, as well. Top notch place! I don't think I'll ever go anywhere else now. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

This place is really my tried and true go to. They have always been great and accommodating. Strong work and so many great color options. I love them so much I can't even fully put into words how good they are. Every time I try somewhere else I'm disappointed and come back here. It's been almost 4 years now and I'm never ever leaving. read more

See all

Steve did it again he did such a good job doing my nails, and is now my go-to nail guy! Got so much compliments at work read more

See all

This is my first review for Nu Image even though I have been going there since before Sonny and Sydney were the owners. Since they took over the business is booming! Today I visited to get a mani/pedi and was so happy to see they've expanded, added new stations and staff. My nail tech Nancy, who was awesome, had no problem putting glitter polish on my toes for Gay Pride! The other thing I love is they always take care of my mom! She is disabled and she is ALWAYS so happy the way they treat her with kindness and respect plus absolutely pristine work! She gets so many compliments on her sparkly nails and its the one thing that makes her feel beautiful every month! Thank you so much for taking care of us! We are so happy with our service and of course our nails! read more

I've been going to this nail salon for years and I'd say it is hit or miss. It's hard to make an appointment as they don't always answer the phone. Many times I've tried and it's just been a busy signal for hours. When I do make an appointment, sometimes I still wind up waiting 20-40 minutes. Kathy and Ellen do a good job with nail art. I never wrote a review before for them because I couldn't decide on how many stars to give because of the lack of consistency in quality and customer service. Today, however, I was treated poorly by 2 employees. I went in to see if I could get my nails filled and a manicure. I believe one of them is the owner. I asked if they had time today for a fill in and manicure. He said that I have to wait, which I was willing to do. I asked if I can get in with Kathy to which he said no. I asked if she was available tomorrow, and he said no and then walked away. I didn't know if I was supposed to wait or what. Then he acted as if I was keeping him from going to pick up his child. He didn't have to be the one that helped me, he just was the one who came up and asked what I needed. Someone else took over and gave me a lot of attitude because I was frustrated and upset. I just wanted to make an appointment, not move to people so that I can get seen first. She yelled at me in front of everybody saying that I'm making this too big of a deal and I shouldn't be upset. You never know what's going on and somebody's life that makes them a little bit more sensitive. I have never been treated like this before. All I wanted to do was to make an appointment and find out when I can. She kept saying that I'm trying to come in last minute, when I just wanted to make an appointment. read more

I really like how they put attention to detail in what they do. I got done a pedicure and manicure and I'm beyond satisfied. The ladies are so kind and welcoming! The place is quiet, clean and relaxing. I will definitely come back. Thank you for making my hands feel nicer :) read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

**Customers beware May 25th I went in to gel mails removed and have pedicure and a no chip manicure done. It wasn't even a full week before my nail on my thumb crack through the middle and the top of my pinky nail came off. They ended up fixing the two nails with a gel coating so my nail would not come off, however last week the nail on my middle finger and my thumb on my other hand have cracked across the middle as well. This is not ok' I don't the person name that did my nails but she did an AWFUL job. Even the nail polish on my toes began chipping away the second week ( I got a non-chip pedicure ) When I had my nails removed upon arrival they where long, THICK and most importantly HEALTHY. I believe she shaved down my nails to low and made them very brittle and week to the point that almost all my nails are breaking. Truly disappointed because I usually get my nails done here and I always leave more then satisfied with the work done. The only reason I'm not giving it one star is because the owner does great work on nails, and so does Tee ( who I usually get). I really wish I asked the girls name who did my names so that everybody can stay clear off this person, because the work done on my nails was inexcusable! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

This place was okay. I called to see if they could squeeze me in for a mani and pedi & they did which I gratefully appreciate, but they just multitasked both my nails and my pedi. My manicure was done while I was getting a pedicure and I didn't mind that, it was just that the man had me move things on my own (bowl with water, my own purse was on the floor) and he didn't wait for the manicure to fully finish it's time in the no chip machine. As he was filing my nails, I noticed 3 of them were crooked & I told him & he disregarded it. Now that my nails are grown 3 weeks later they are very slanted and crooked. Same goes for 2 of my toe nails. read more

I always come here and get dip nails. It's my favorite spot in Chicago. After trying to find one so long, this is it! These are my natural nails with the exception of one tip and they never disappoint. read more

Nu Image Nails Spa - Dip nails - Hair Removal Near Me - Chicago, Illinois

I don't usual write reviews regardless if the service was good or bad, however in this case I feel I should. Last Thursday, I went for a manicure and pedicure and decided to add on eyebrow waxing to touch up my eyebrows for an event. Was in the chair for like 5 minutes. Later in the day, the skin under my eyebrows were raw and began to scab, looking like a light layer of skin was removed while waxing. Didn't think much because it looked like it was healing. Two days later both eyes become swollen and looks like an infection on the skin tissue has formed. I had to go to both my eye doctor and urgent care and was prescribed steroids and ointment to calm the inflammation and help heal both eyelids faster. I really liked coming here because it was close to my place and they accepted walk ins and have done great work at a great price. Unfortunately due to this I will not return for any service as I cannot trust it any longer, not just here but anywhere for waxing. I am not allergic to the wax as I have had this type of service plenty of times unless there was a change in product. The staff are very nice and accommodating so not a bash on the service and hospitality. Just a warning this could happen to someone else. Thanks. read more

This is my go to place! Kathy is the absolute best. She always takes her time and pays attention to detail. Highly recommend coming here and having her do your nails. I always leave happy! :) read more

Nu Image Nails Spa - Nails by Kathy - Hair Removal Near Me - Chicago, Illinois

This place is amazing! I walked in on a Wednesday morning and got right in. I changed my mind about 3 times about my color and she was very patient with me. While I was there I heard others raving about their nails. I walked in and saw a girl getting her nails done, they had marble and chrome and they looked amazing! I got an acrylic fill and a gel chrome manicure. I love that they actually cut your cuticles even for acrylics, in my experience, they usually don't! My nail technician was very friendly and took her time on my nails. She warned me that chrome can chip easily, so she did two extra top coats and did a great job. I will definitely be going back! UPDATE: my no chip chipped after one day. Went back the next week (because I couldn't make it sooner but had to live with chipped nails that I just had done) and they're closed on Tuesdays!!!! Next visit: was amazing. They offered me $5 off for my chipped nail last time. This time I got a pedicure and another no-chip and both look great! Walked in and got right in on a Monday morning. They are so sweet here. They told me they'll keep track of my nails and tell me when I need a new set. They really seem helpful and sweet! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I had been going to Nu Image for years to get acrylic sets and they always did good work and I was always happy. I switched to a new salon this summer when I started getting dip instead of acrylic as I thought Nu Image didn't do dip. Well when I learned that they did I was super excited as they have always been reliable and are much closer to where I live. I tried getting dip there twice and was disappointed both time. I got flimsy, see through sets that don't last two weeks, when I have never had that issue in the last 6 months I've been getting dip manicures. My newest set is crooked and patchy and both sets I got were not the colors I asked for. I have never left a bad review for anywhere before but I am honestly frustrated. It's a great place for acrylic and gel sets but I would suggest somewhere else for dip. read more

See all

My previous nail tec, moved away... So I've been hunting for a new location. After reading the reviews and seeing the beautiful nail pictures on line. I booked an appointment. Sydney put a full acrylic set with warm pink ombre, topped with clear no chip. So beautiful, she is so attentive to details. I'm so happy to have a new place... They are very friendly, professional and do beautiful work. Also have parking. Make an appointment, be patient and enjoy the amazing work they do. read more

See all

I googled the latest nail trends because I've recently had the black nails and holiday red nails. I requested Milky Ombré Nails because I love the neutral look, I'm interviewing for jobs and they're unique and rich. Before you get your Milky Ombré Nails, your other nails have to be taken off. It had been a while so this was good timing to remove my gel nails for the clean slate. Nail techs are artists - and the Milky Ombré elevates the art! He started off asking me if I had a pic of what I would like and then proceeded showing me the 3 options for the pink base. I selected the middle pink that has a slight sparkle in the powder. Don't they look amazing?!?! I LOVE Nu Image Nails. Every single tech I've had has gifted me with high-quality, long-lasting nails. I have been to multiple salons in Chicago and I keep going back. While they do not offer Groupons, I keep going back! They're so quality, service oriented, and consistently great. They offer high value for the price and it's worth it. I highly recommend this salon and will keep returning. read more

See all

First time experience getting a no chip manicure at this spot and I was not disappointed! Kim helped me with my nails and was really understanding even though I kept going back and forth between colors. Finished the job in 60 minutes and the quality was amazing! Price was also very fair. Will be back! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

Super satisfied! Came here the other day wanting to try something new and closer to my neighborhood. It was busy on a weekday but they handled it gracefully. I was asked if I wanted to soak my feet while I waited which, of course no one turns down lol . I waited about 10-15 mins . All of the nail techs were friendly, fast and efficient. They were also knowledgeable about current nail trends . Something I enjoyed was the hot towel when it came to my pedi. I think I found a new favorite place ! Thank you to my nail tech, Josie. The salon seems very well kept , organized and clean. Clean tools also . They have a sign in page for services (They do more than nails ) hence "spa ". It was a cool detail. I will be back. :) ** CASH TIPS** read more

Nu Image Nails Spa - Regular mani - Hair Removal Near Me - Chicago, Illinois

See all

First time there! Very clean and beautiful little place. I got a no chip manicure. First time I've gotten my nails done since March 2020. The nail technician took her time and was diligent. Will be coming back for more services! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

See all

I was referred here by a friend. I've been here 2 times with Steve and he has saved my nails. I had been doing the dip for years and my nails were just so bad and thin from the removal process being performed every 2-3 weeks. I am now getting a acrylic with no chip and I love how detailed he is as well as clean. I always leave feeling great. They are also doing a great job keeping everything clean and social distancing. Go see Steve! read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

I came to Nu Image for the first time yesterday and I must admit this is the nail place I will be going to from here on out. There was a bit of a wait (It was Friday) but it didn't take more than 10 minutes to get attended. My nail tech was Kim. I cannot emphasize how precise and detailed Kim was. She constantly kept checking my nail and made sure it came out smooth. I absolutely loved her work. I'm obsessed with how gorgeous my nails came out. The best part about it all, is that I noticed every single nail technician did not rush even though it was past closing time. They all took their time to made sure their customers were satisfied. PLEASE COME HERE. If you decide to cheat on your previous nail tech, don't hesitate to come here. read more

My first time here, I got a no chip manicure. Those lasted about a good three weeks. I told myself that I wanted to get an overlay of gel powder over my real nails for my next time I visit. However, I think every salon is different and the last thought I wanted a full set gel powder nails. I didn't know they couldn't just overlay the gel powder with my real nails. Or maybe I just wasn't specific with what I wanted. Long story short, I ended up getting a full set of gel powdered nails. I was upset I didn't get what I wanted but I'm not even mad because my nails were looking too cute! I love them and definitely would go back and clarify my wants next time. read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

See all

Love this place... I never have a problem getting in. Huge selection in gel no chip colors. Prices are reasonable and service is great. I am very picky with my nails because I have small hands and Sydney does an amazing job. They never look thick and bulky. I recommend this place to picky people like me. Btw they have the powders and chrome that I've heard good things about as well. I need to try them soon. I read more

Nu Image Nails Spa - Hair Removal Near Me - Chicago, Illinois

See all

Kathy and Kim are amazing. Everyone else here is wonderful as well, but Kathy is my girl! She does an amazing job and is always friendly and efficient. She takes her time and is absolutely fabulous at what she does. Everyone is super friendly and i can usually get in the same day, but I'm willing to wait if need be. Cannot recommend this place enough! read more

I've been here 2 times and Nancy has did an amazing job. The attention to detail, the color selection wow I can't stop looking at my nails! 100% recommend. read more

See all

I found Nu Image through Yelp. I went on a Saturday afternoon and was able to be helped right away. First thing--there is parking. That alone is a huge plus for me. The nail salon is clean and well lit. They have a huge variety of colors and types of polishes. I originally went in for a no-chip manicure and ended up getting a pedi and eyebrow wax too. Tee was my technician and she was great. Very friendly and efficient. My nails look great. My toenails are perfect and my eyebrows look great as well. The prices are comparable to other nail salons. This is my new place to go for my nails! read more

Great service, workers are very friendly and respectful. Very satisfied with my nails and eyebrow waxing :) Will definitely go back! read more

Nu Image Nails Spa - Manicure w/ no-chip - Hair Removal Near Me - Chicago, Illinois

Great job every time!! so much attention to detail, whether it's a fresh set, gel mani, fill in, or pedicure. I won't go anywhere else!