Really like the bright well-manicured interior here - lots of natural light with a sleek and clean layout. No clutter. They get a 10/10 for hygiene. The only place that I've seen sanitize and wipe down the chairs after each customer. This is in addition to the expected standards - freshly sanitized nail kits for each customer and pedicure bowl liners. The cake decoration/bakery videos they run are super relaxing. Great idea for those of us who are not into doom scrolling on our phones while trying to relax. Their work always turns out fine. At $70 for a basic manicure-pedicure + tip, they get the job done. The only downside is that they could get a little aggressive with the cuticle work. The hand and foot massage are good enough. Overall, the place works for me. read more

First of all, I want to say that Angel was very kind, and I do appreciate the time and effort she put into doing my nails. She did a good job with the application itself, so this review is not meant to take away from her work. However, I was disappointed with the final result because the design did not look like the nail inspiration photo I showed her. I'll be posting the inspiration picture along with my finished set so others can see the difference. The design on my nails ended up looking much flatter and significantly different from what I had requested. My total was $100 for the set, plus a $10 tip, so I spent $110 altogether. At that price point, I expected the finished nails to closely resemble the inspiration photos I provided, especially since the design was the main reason I chose the service. I decided to try this salon because of the many positive reviews, so I was really hoping for a closer match to the look I showed. Angel did a nice job overall, but unfortunately, the final design did not meet my expectations, and I left feeling disappointed with the result. read more

Luxy Nail Spa - my final results of my nails - Nail Salons Near Me - Walnut Creek, California

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They always do an amazing job with my nails no matter how much design I ask for. It's worth every penny. read more

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The rudest staff. Why they think it's ok to make fun of a paying customer's choices in beyond me. Thinking I don't understand their language, they laughed and made fun of my choices for a long time. How do you think this is ok in a customer service business?? They didn't even do a clean job. They were very aggressive pulling on my feet instead of communicating what they're doing or at least being nice and gentle. They were the absolute worst. And their behavior was unacceptable. read more

I have been coming here for years and I've always been happy. A few times I wasn't too pleased with the experience but nothing I couldnt get over, but this time, I think this is our official breakup. I am giving this a 2 instead of 1 because I am not unhappy with my pedicure. But the dip powder manicure was a total botched job! This was the first manicure I had where she didn't cut/clean cuticles at all. Like at all!! I kept on thinking maybe she would do it later but nope! They were also overbooked so she kept on getting distracted from checking people in and out and taking calls and greeting everyone who came in. Just look at the pictures I just posted (the purple nails), my niece does a better job painting my nails.. this was $55 down the drain. The only reason I am not saying anything is because again they're so overbooked that people were waiting around and honestly, after sitting around waiting to be serviced when she had to take calls, I just wanted to get out of there. Now I am going to have to find another place to clean up this mess. read more

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This review is overdue, it's for Vivian. Vivian did an absolutely amazing job on my wedding nails! From start to finish, she was so detail-oriented and really made sure everything was perfect. What I appreciated most was that she stayed longer than expected just to make sure my nails were flawless for my big day. The final result was beautiful, elegant, and exactly what I had hoped for. I couldn't have been happier with how they turned out. read more

Luxy Nail Spa - wedding nails - Nail Salons Near Me - Walnut Creek, California

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Ownership change caused a huge decline in quality. Rush job and very poor application. I will no longer be coming here.

Walked in Sunday morning with four tweens and my mama-in-law. They had all five ladies in a chair within 1/2 and hour and everyone's stoked on their nails. They saying is very busy but they don't skimp on time to ensure a job well done. I noticed several ppl with appointments come in and they were all seated within a ten minute window of their appointment times. read more

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Service was quick and responsive. Very calm music. Really great quality despite the busy day. Always love coming here. read more

Luxy Nail Spa - Nail Salons Near Me - Walnut Creek, California

Been coming here for about a year now. Great service, booking on their website is seamless. The price is reasonable. Everyone here is great. Recently took my pre-teens/ teenagers for a bday gel mani party. They accommodated us, made my bday girl feel very special. Thank you Luxy Nail! read more

Luxy Nail Spa - Pre-teen/teen nail party - Nail Salons Near Me - Walnut Creek, California

This honestly hurts me to leave this review because I have been coming here for years and always loved my experience. I haven't been here in a year because I took a break from nails and I don't know if she's new or not, but I'm used to a man and another kind lady running the salon when the owner is not there. Whoever was running the salon this past Saturday, needs to get retrained or gotta go because she was giving horrible customer service and it was so chaotic. Never have I seen so many people waiting for so long before, it was like she was trying to jam in as many people as she could. I had an appointment at 9:30am for gel x manicure and gel pedicure, she sat me at the pedicure chair but no one got to my feet until nearly an hour later, and the customer next to me that came in after me had already started too. Then the lady who was running the salon, started working to soak off my nails but she did a botch job. The drill speed was too fast and she burned my nails which I told her and she still didn't adjust it. Then she didn't even soak my nails off properly, there was still hella residue left over. Then, instead of working on my right hand, she left it in foils for like 30 mins and then came back and tried to put on the nails for my left name. I asked her could you take off the foils on my right hand so I could use my phone and she got annoyed and did, and then said "ok you play with your phone and we do your nails later". Then she asked me to pick colors for both my manicure and pedi which I did, and then when the kind lady that came to do my pedi, asked again because the other one never even grabbed them! Same thing happened AGAIN when I finally got to my gel x manicure, and she didn't tell the tech that I wanted nail designs either. She was also rude to the lady next to me, because she asked if they had a similar color to what was already on her nails and the person running the salon said "I don't know, you pick here, we have a lot" and just gave her the basket. Usually the staff would actually go and help you. It also seemed like she was rushing the techs doing the pedicures and it was just not cool. The whole point of why people love coming here is because of the techs that take their time and actually create a "luxy" experience. When you take that away, you're just a nail salon that overcharges for horrible customer service and makes clients feel rushed. And then when I was going to pay, I asked if I could use my points because I had 1k+ and they said "oh is next time ok?" Like what? Anyway, I think I need to come on a day where the owner is actually here and I'm sure I'd get better service. If it's the same I won't be coming back, unfortunately. read more

My first time here and I was so happy with how my nails turned out. Loan did amazing nail art! The salon is also so cute and clean and relaxing! Would definitely recommend. read more

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This review is specific to Andy, though I have not had a bad experience with anyone. Andy is the KING of nail techs. A pedicure is a foot transformation. I get regular pedicures but I will drive from the depths of Concord to see Andy. Thank you Andy. In general this salon is very clean and seems to have all the latest equipment and what not. read more

Luxy Nail Spa - Andy - Nail Salons Near Me - Walnut Creek, California

I've been coming here for the past 3 years and this salon consistently does a good job. I recently had an incident where my nail dip manicure chipped - 5 nails within less than a week (which never happens, I can go a month before coming back) and so I called to see if they'd be willing to fix it. Vivian (the manager) told me to come in that evening and she redid my manicure. I was very appreciative!! Highly recommend this place! read more

Super fast service. All the staff are super nice and make sure you like your nails before proceeding to the next step. I'm so grateful to have found this place! read more

Luxy Nail Spa - Nail Salons Near Me - Walnut Creek, California

This was my first time coming to this nail spa. I was beyond grateful for the service . I was a walk in and I didn't have to wait long. June, my nail tech, was amazing. They have many colors and they do all different techniques/nail systems. The shop is very clean. I asked for thin dip on my natural nails and she gave me exactly what I wanted. I drove from another city and it was certainly worth the drive. I will return this nail spa again. It may be my new place in the East Bay. read more

Luxy Nail Spa - Mint green - Nail Salons Near Me - Walnut Creek, California

Went in for a pedicure, nothing fancy. They were fairly busy so I did have to wait a few minutes which was actually shorter than they originally told me, which was nice. Service was $37 (I believe) and she did a great job. read more

All in all my basic mani pedi was good, the personalities of tech's not so good - sorry. I just feel that we pay so much money for just a basic mani pedi, this should be a time for customers to feel relaxed....negative vibes here - first and last time for me. read more

I feel ashamed that this review is so long overdue! I have been coming here for years and have enjoyed every single visit. I have brought family and friends here as well. I always have excellent attention to detail and service. Everything is clean and organized- and with an appointment I never have to wait. I definitely am a regular and appreciate everyone here at the salon. I bring my mom from the valley and if she doesn't come with me, they ask where she is! She prefers it here over any salon in the valley, understood!! read more

My sister has been going to Amy for years, and I completely understand why. Her attention to detail is great. I came in with a picture of what i wanted and Amy brought it to life on my hands! She listened to my comments and took care of my requests. Luxy is a clean facility with a nice relaxing atmosphere. Will definitely be coming back the next time i want to have fancy hands. read more

Luxy Nail Spa - Gel X - Nail Salons Near Me - Walnut Creek, California

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I've been going to Sen for dip manicures for years - she does the best job!! She's able to do so many different designs and styles, and it always looks great!! Highly recommend! read more

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Called Thursday at 140 requesting a 330 appt and I was thrilled they could squeeze me in. Paid Sen 75 and was uncomfortably feeling forced to tip on top even after not getting what I asked for. I had to beg her to do the design I wanted, she said my nail wasn't big enough for more stripes?? Makes no sense but ok fine. Didn't get what I want, made me feel like I had to tip and I wish I just walked out after paying. I was ok with the results until today I looked down and saw part of my nail missing, not even a full 48 hours later. Extremely disappointed, I was hoping this could be my new go to spot as it is local to me but if the nails can't last 48 hours, no thank you. read more

Luxy Nail Spa - Broken in less than 48 hours - Nail Salons Near Me - Walnut Creek, California

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Service is great though often overbooked. Quality is very good. Fourth visit. Will return.

Quality impressive . Skilled and every person Detail oriented. Listen well and there to give you a five star manicure and pedicure each and every time. They are so professional and seem to care about providing an Amazing service to every person that walks in read more

I recently came in for a pedicure and the tech did a bad job. I left with a cut toe from the cuticle nippers and calluses on my feet. My feet barely get calluses anyway, so the fact that I left with them looking the same as when I arrived (minus cut up and with a bad polish application) really was the cherry on top. I got a regular polish French tip. I asked for french pink and white with a flower on each big toe, and while she nodded and said okay, she did clear and white and no flower. By the time it was over my toe was hurting and I just wanted to leave, so I didn't ask for a flower, etc. They up charged for the badly done French tips, and I left hurt and paying around $47 plus an $8 tip (although tipping for that was my bad). The basin full of water was also ice cold. What a treat. There are tons of nail salons around, so in the future I'll go somewhere else or do my own at home. Also, not that it matters, but a week prior I had a major surgery. I was SO excited to come for a pedicure! Now I'm just sad wherever I see my feet and think of the wasted money. read more

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Searched all over the Bay Area to find someone that will do my nails exactly how I want it. Finally found Harley at Luxy Nail Spa!!!

Got my pedicure yesterday evening and all the ladies there did such an amazing job on my friends & I. They were professional and very detailed in their work. Going the extra mile for our bridal party. The salon is also very relaxing and clean. I will definitely be coming back! Thank you Luxy. read more

Luxy Nail Spa - Classic French pedi - Nail Salons Near Me - Walnut Creek, California

The nail technicians were in a rush and they weren't busy. Mediocre job. As a customer for 3 years, I have many points of comparison

I have been coming here for awhile now and today was by far the worst experience i have ever had here. I came with my partner; we got two pedicures, I got a gel X full set and my partner did a regular manicure. Vivian did my gel x and was very rude the entire time. She was very rough taking off my nails, didn't shake out the towel after filing my nails so i had to have my hands in the nail filing/shavings the entire time, then she just chopped off my natural nails, didn't file them. She didn't check in with me in the process and when I expressed I wanted her to fix my nails she was rude and didn't fix it per my request. The nail I asked to be fixed is extremely crooked. I still have some of my old color from my old set in my nails. In addition, she cut my finger and my partner had her toe cut by Ruby who did her pedicure. We couldn't relax during our service because the staff were rushing, being aggressive, and being rude. When I asked Sen (the lady who did my pedicure) for a clear pink and a different one from what she was using, she became impatient and waved the options in my face while Vivian is also trying to talk to me about what I want done. During the services, they were all talking and laughing extremely loud so it was even harder to relax. Don't come here to pay a bunch of money just to deal with rude staff, bad service, and be unhappy with your nails. I won't be returning. read more

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Love this salon, they do great work and my gel manicures last a long time. The space is clean, the staff are friendly, and prices are reasonable for the area. It's a popular spot, so appointments are best. Parking can be tricky, street parking is limited and the back lot fills up fast, but it's worth the effort for the quality and service. read more

I always get my nails done here and they do a great job every time! Super professional and my nails always look amazing.

Luxy nails gets it done. This place is awesome. $80 (before tip). Little steep but it's got the cutting, trimming, shaping, filing, angle grinder to take the nasty thick dermis off your heels, cheese grater, some nice paraffin wax, lotions and oils to make your feetsies as soft as when Christ was giving out pedi's back in the day. read more

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Jean always does my nails and she does an amazing job every time. Love her work. Highly recommend. I always come back every month. Staff are great Very Clean place Great place to get your nails done read more

Luxy Nail Spa - Nail Salons Near Me - Walnut Creek, California

My favorite salon in the east bay . always happy with the service and results. All staff is supper friendly and kind . read more

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It's been awhile since I've been back but once again, this place NEVER fails me. I love that their booking system includes Nail Repair service and it's easy to use overall. The workers here are kind and efficient. I finally got the name of the person I usually get to do my nails here. AMY! She does amazing work but the times that I don't get her, they do amazing as well, especially on my cuticles. Bless them and their skills because my cuticles needed help! I don't know what she used but besides the nail repair, I just got regular polish and it dried so fast I was able to take my wallet out of my backpack and do whatever without it budging!! The vibe is calm and you don't see workers slacking off. They really care about their customers. Parking isn't always easy but the struggle is worth the quality and service you get here. My favorite nail salon by far! read more

Luxy Nail Spa - Morning after. 5/24/24 - Nail Salons Near Me - Walnut Creek, California

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New in town and close to my Job. Making an appointment was easy. I did a gel manicure with June. She did a wonderful job from start to finish. Will go back to her. The salon was very clean read more

Been looking for a new nail spot in the area & I finally found one!! I did a walk in & they were able to take me pretty quickly. June started my nails & Amy finished them but loved the service & attention to detail. I felt comfortable enough to ask for any changes but they are so talented!! This was the first time I went out of my comfort zone & did something fun & I am so happy with how it came out (: Thank you! read more

Luxy Nail Spa - Nail Salons Near Me - Walnut Creek, California

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I don't like to write bad reviews, but it wasn't a great experience. I waited over 20' , when she opened the tools to clean the nails they weren't sealed. I hope they weren't as filthy as I think. This is serious. You need to be very careful with those tools. You can spread anything. From bacteria, viruses, parasites.. not for me. read more

Vivian is The Best. She is a magician!!! My nails have never looked better and they last and last and last. No chips or breakage. read more

High quality nails every single visit! Best service and attention to detail. Will forever be my top nail spa read more

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