Just don't go. $28 pedicure, the woman had no idea what she was doing. I couldn't understand her at all, it was painful, the 'massage' was just her pushing on my shins - I had to tell her to stop, then she forgot the top coat on one foot. I decided not to allow her to do my hands and I left. I won't go back. read more

This nail salon is top notch. It's clean. The decor is beautiful. The men work just as hard as the women! Bravo! Mary did my mani/pedi. She took her time. Chatted with me and they turned out perfect. I will be going back! read more

Had a bad first experience but the owner wasn't there that day. She was so sweet to reach out to me and I came back in and she was able to do my nails above expectation. Thank you so much! read more

I have gotten my nails done here a handful of times and I love it friendly staff and clean.

Gel polish was not applied very well, and has already started to chip within 4 days. Also the filing of my nails was off.

I had absolutely one of the worst pedicures ever in this place. I asked the lady to not work on 3 different toes that she kept continually messing up. She kept saying "I fix". I was so frustrated bc it was obvious she did not know at all what she was doing. I had my eyebrows waxed and one eye was done so so but the other wasn't even hardly touched. She needs glasses. I have never had such a horrible wax job. I didn't say anything for fear she would take both my eyebrows off. I do not recommend this place whatsoever. Save yourself time and money and find a professional salon. read more

Awesome! My nails look gorgeous and I recommend this place to everyone for quality craftsmanship.

Twee, the owner, is fabulous at dip powder manicures. I have trouble keeping anything on my nails (shellac, polish, acrylic) and my dip manicure lasted over 3 weeks! When I told her I have trouble with chipping and cracking, she asked me to come back if I had any problems and she'd fix them for me. Will absolutely be back and highly recommend! read more

Loved this place. As someone who has tried about eight nail salons in Wilmington I can honestly say this place is by far the best. It is spotlessly clean and they do an excellent job. I would definitely recommend Tim. He did a shellac manicure for me today and it was by far the best manicure I have ever received. read more

Three stars because I can usually be seated when I walk in, however, my gel manicure never makes it through 5 days. It always chips or starts peeling from the bottom. Other salons in the area take their time and my gel manicures will last 2 weeks. I also feel like they are always trying to talk me into a different service or add on at this salon. They also make comments about my nails if they are too short or don't like the color I picked. read more

The people are really nice and friendly. I had an older gentleman give me a pedicure and he took his time to massage my legs and actually pay attention to my feet. He also did my nails and he gave them the same attention. The prices are a little higher than I'm use to, but it was worth it in my opinion. My nails look great read more

I may be jaded because my nail salon back in RI was amazing, but this was one of the worst experiences I've ever had (twice). First off, how they make you choose your nail color is nonsensical (they don't allow you to see the actual bottles, so you can't tell what's regular polish vs. gel and you have no idea what brand you're choosing). My pedicure also left much to be desired. The bottom of my jeans were soaked and covered with lotion from the massage, and they dumped all of the skin they sloughed off my feet into the water my feet were still sitting in. Yuck. Have to wonder how they got Best of Wilmington in 2018. read more

I really wanted to like this place. I just recently starting getting my nails done again so I asked my coworkers where they go and they all said luxe. First time, I got dip nails. The man kept saying the colors I picked out weren't pretty... which was super annoying. And then he kept getting up and doing other things while attempting to do my nails. I ended up being there for well over an hour. My nails actually started to look good before he shaved them down and made the color look translucent. I decided to give them another try a couple weeks later. Went in on a busy Friday afternoon. I wanted gel polish and I picked out a peachy nude color. The lady proceeded to paint my nails a hot, Barbie pink. I didn't have time to change it so I went with it. Whatever. Just two days later, they started to peel. I went back to get it fixed... was told they would take care of it. So I picked out a color I actually liked they, ruined my nails in the process and then charged me full price again. I was told it was because I picked out a new color. Wow. Just wow. I spent well over a hundred dollars there in two days. Will not be coming back. read more

Best place for mani/ pedis in town! Gorgeous salon! Adorable and sweet Twee will make your nails look amazing and entertain you in the process! Carucci Thi can also do amazing lashes for you! Fun ,clean gorgeous atmosphere and the chairs are amazing! Excellent customer service will definitely be back! read more

Love to go here for my pedicures... never a wait and it is always so relaxing! Every time I go seems like they be giving out free wine which is also a plus! read more

I think this is a great place to get your nails done. They are quick and have good prices. First time my tech was amazing and very personable, second time with another person my nails were great. It is seriously beautiful inside. They strive to get you in and out in a timely manner and give you great results. I even got a little gift bag of cool hair stuff when I went. I recommend this spot for sure! read more

The worst manicure I've ever had. I had a gel manicure and it's not even been one day and the polish has already peeled off. Not to mention its bumpy and looks like a 5 year old painted them. Not worth the money will never go there again. read more

The staff - especially Ken are friendly and provide excellent service. I highly recommend this salon.

Got liquid gel nails here and they did a great job! They also did a really cool unique design on my nails and it came out awesome and just as I wanted. I've already recommended this place to a few friends! read more

I absolutely love this nail salon. I was a skeptical in the beginning with going to a new salon but, as soon as I walked in the door that went away. All of the staff is incredibly friendly and are great at what they do. The gel polish and regular polish selection, is one of the best I've ever seen. I love all the latest trends, with coffin shape and designs. Twee, never disappoints me and my nails are always the topic of conversation with my friends and strangers alike. So thankful that I came across this gem in Wilmington. read more

I had an overall great experience at Luxe Nails! The decor was very modern and everything was clean and new. Great nail polish selection- both regular and gel. Even got a small glass of wine during my service! Lynn did an excellent job. She gave a great massage and my toes have never looked better! I called ahead to make an appointment for my friend and I at 5:30, but our pedicures didn't start until 6:30.. they were busy and the massage chairs helped, but an hour is still a long time to wait for a pedicure. I'll be coming back soon during a not so busy time! read more

Finally a great nail salon near me without high salon prices! Drove by, took a chance and I'm so happy I did. Tons of color choices, sleek stylish interior, friendly accommodating staff.. and the best part for me is NO STRONG CHEMICAL SMELLS! I'm always turned off and have left several times without my nails being done because I can't handle the smell. No such issue here. This is my new spot and I'm telling everyone about it! read more

Great experience! Very nice people and were accommodating to my need to have my pedi and mani done at the same time. New facilities. Very clean. Good massage chairs. AND they are going to be serving s complimentary glass of wine! read more

Love this establishment... great customer service from Johnny. Definitely return soon.

I have been extremely pleased with the nail techs at Luxe Nails. Emily has been doing my nails for years, and I never want anybody but her doing my nails. I've tried to change to other girls because of convenience in location, but I always come back to Emily. She's the best! Now, like everybody else, I make appointments instead of trying to get in at the last minute, which never works because Emily is always full. I also love when she's the one who greets you at the door because she speaks fluent English. Also, her husband, Johnny, is the new manager there, and he will greet you with a smile to make sure you are taken care of quickly. I love Ken doing my pedicures! He's always fun and makes sure I'm pleased with his service. I highly recommend Luxe Nails! read more

This salon was okay, but not up to my standards. My gel nails normally last for three weeks. Unfortunately, they were already chipping and splitting after only one week. This is the third salon I've tried since moving here. On to the fourth... read more

The worst nail salon in Wilmington! I have been going every other week for about two months and the service is inconsistent, I kept thinking I would give them another chance. Each operator has their own method and many have little experience. The customer service is terrible. My last and final appointment lasted TWO hours for a simple gel manicure that was messy and looked worse than when I came in. The manager did not apologize or offer a discount. Very unhappy customer, I will not be returning. read more

Getting your nails done should not hurt! I've been to Luxe nails plenty of times and always had great experiences until today. I went in for a fill-in and a repair to two broken nails which most of the time takes about 45 minutes but I was there for almost 2 hours. A piece of acrylic nail was still stuck on one of my fingers. The nail tech proceeded to take a plastic tip nail and try and pry off the acrylic from my nail. It instantly hurt and I told him it was hurting me he just apologized and kept going when I looked down one side of my nail Was bleeding he said sorry again and still kept going when I looked down again the other side of my nail was bleeding. I went to cosmetology school so I knew that what he was doing was not right you are supposed to soak off acrylics and not pry them off. When he applied the acrylic again it burned my skin. I wanted to get up and leave the whole time but didn't because I just wanted nice nails. At the end I thought he would give me a discount for the time, quality, and damaged he did to my nails but nope. I was charged 60 dollars for a fill in and a repair. my nails don't even look nice.Unbelievable. read more

Got an appointment very quickly and the ambience was beautiful, but I do have to say I was not pleased with the end results. Not only did he put my nail tips on crooked but he filled them way too thin and in the process cut one of my fingers. I was asked if they would like to replace the entire nail (40 minute process) which I didn't have. I I was told the reason for it being tilted was because of my "nailbed" The customer service in correcting my nails was not prompt and I left very upset and sadden that I must wait another two weeks to get them replaced (else where) I have been getting my nails done for many years and this is one place I will not return. read more

The shop is lovely with a spa-like decor. Plus, they offer you wine! It's easy to see why it is always busy. But that is one of the negatives. Despite the beautiful appearance, it is not relaxing. People are always coming in, many without appointments, so that all of the staff seem frazzled. Clients are put in a chair as soon as one becomes available &, for pedicures, with their feet soaking; but that is deceiving -- you might still wait a long time for a technician. This is my big problem with the shop: some of the technicians are not very good. The last time I went, I left with an abrasion (the technician was way too rough with the pumice stone even though I made a "yelp" & told her to please be more gentle). Then she cut my toe with a cuticle nipper, calmly wiped away the blood without any apology and kept clipping my cuticles. Pretty outrageous! So if you have a technician you like & make an appointment, you might be fine. But going without an appointment and/or taking your chance with whichever technician is available is not something I would recommend. read more

Upscale nail salon with great employees. The one time I was unhappy the owner reached out to make it right. Twee takes her time and does your service right and with care and doesn't rush which is nice because they're usually busy. read more

The BEST nail salon in Wilmington. I won't go anywhere else! Relaxing, clean salon. Staff is eager to please. Everyone leaves looking beautiful! read more

I visited Luxe Nails last month with a bridal party. We all had manis and pedis. The staff was very friendly and fun. I had a great experience and their work is flawless. read more

Don't let the posh decor fool you. It was a Sunday a few weeks ago and I needed to get my gel polish removed for a class that was starting the next morning. That's all. I would have gone to my regular nail salon, which I LOVE, but they are closed on Sundays and I really needed this done. I wanted it done professionally because gel is so difficult to remove at home. I called Luxe and was told no problem, come on in and was quoted a decent price. So I went there with an open mind. I mean how can you screw up a polish removal? I don't know the name of the woman who did it as I could barely understand anyone in there. She put the acetone on and let it soak for no more than 5 minutes (usually this takes around 15 minutes when done properly). Then she proceeded to use the electric file on them to get the gel off. When I asked if maybe this would damage my nail-bed and maybe we should let them soak longer, she ignored me and talked louder in her native language to others in the salon. My natural nails were visibly scratched and scuffed when she finished. Then upon going up to pay, she charged me DOUBLE what was quoted on the phone. Now several weeks later, my nails break and peel as soon as they grow. I will NEVER go back to this salon and I think anyone with any sense would do wise to steer clear as well. I don't get my nails done very often but when I do, it's always at the White Koi. read more

They are so great at making sure they take care of your needs. Super friendly staff! Great with customer service and quality. The owner always makes sure that everything is in top shape. There is never a long wait time. I refuse to go anywhere else! read more

Very relaxing, clean, and everyone was friendly! Getting a repair (of my own fault) was easy and quick. Will definitely be returning!

Absolutely love the decor in here. Friendly staff that did a great job. It was really nice that they had the price menu sitting out at each pedicure station, so you have descriptions and prices right in front of you. The salon is a bit more expensive than the one closest to my house, but will for sure be back here due to my great experience. read more

WORST pedicure of my life. Awful experience. Terrible service. Got a "signature" pedicure...started after my sister who was with me and ordered a "classic" and I was done before her. The guy that did mine threw my feet onto the stool and was so rude it made me incredibly uncomfortable. He asked if I wanted a manicure and when I said no he gave me the rudest look ever and then made me feel bad I didn't want a manicure too. He proceeded to slop on the mask ON top of wet skin so it just slipped off into the water and the "massage" was him rubbing in one spot ever so slightly for two seconds. My blood pressure actually rose knowing I was going to be paying for this. Then when I approached the owner and told her of this awful experience she spoke about the entire situation to him in a different language and he proceeded to say he "did his job and I'm a lying bitch" in their language. When I told her I'd pay for my pedicure but was so unhappy about it she just stared at me and was like "oh well...we can do a hot towel wrap for you". Uh. No thanks! The polish was chipped AND to top things off I am still irritated about it three days later bc now I HAVE AN INFECTION IN MY BIG TOE NAIL. That guy that did mine didn't care and didn't clean the equipment. The dumb $28 pedicure is going to turn into a $20 antibiotic and no running for a week! DO NOT GO HERE! Horrible horrible experience! read more

really not happy with this place & i'm super upset about it because it's so close to my job! went in about 2 weeks ago to get sns for the first time and they up-saled me so much, i felt really pressured, eventually ended up spending 50$ they promised me my dip would last 4 weeks and it lasted not even 2 week before the coating started to peel and chip. i went back and they weren't apologetic at all & one of the nail techs told me to come back later. i went back today and just had them remove it and buff my nails & the ENTIRE time they were trying to sell me on another manicure! asked me at least 3 times if i was sure i didn't want a manicure. the girl who removed the dip left pieces of it on and when i pointed it out i could she got really irritated and was really aggressive filing the rest. not going back and upset that i even payed the 10$ for them to take the polish off because they still left some on my nail, and the tech told me to take better care of my nails because they were so thin...rude read more