Shout out to Tony our waiter!!
Went here with my 1st Cousin, to her 2 best friend(s) Birthday brunch! 98% of our party were from out of state so this, as an 1st experience to Arizona was not the best!
I really wanted to give this place 5 stars, I really did, HOWEVER, I was very disappointed to say the least!
Dress code policy:
I'm glad that you're here reading reviews before going here. Please check out the dress code as well as, the payment policy before going so that you're prepared. One rule that stood out: No jeans with the fad of holes, or cuts allowed!
This location has been many other businesses in the past so, it was nice to see that this business has been here for over 6 Months.
First, they have a huge sign outside, about the dress code which is fine, but standing there reading it was alot before entering, especially in this AZ heat! I get it that, you are wanting to attract a certain class of humans though. Bravo as class equals stash
Entering:
The place is spacious, and nice, there's a nice bar area, it's pretty dark inside with a nice ambience and they have a cool selfie room.
l arrived about 10 min after the party that I met up with, and was never offered water... like never!!!
The place only had 1 other big party seated (Approx 10-11) but, they also only had a few staff working, in which, 2 were working the floor.
Our party was also big with about 10 or 11 of us so having 2 waiters, I'm sure was a strain on them.
Service:
I noticed that they are super slow!!! It took over almost 1 1/2hrs to have our order taken.
FINALLY, our orders were taken but not before, I had to go grab our waiter to let him know that one of our party members dropped glass( which was a present) we needed a cleanup... had this not happened, I'm pretty sure, that we'd still be sitting there waiting to order.
The food:
Please note that, there's a $30 min. Per person.
Presentation was everything!!! Everything looked much better than what it tasted honestly.
I had the chicken and waffles but in some of our opinions, (those of us who had the same dish) it tasted as if the chicken was fried in old grease over and over again! The waffle was good though!
The grits and shrimp looked dry and those who had it, had mixed opinions on rather or not, that they would order it again. There ya have it!!!
The French toast was a hit at our table as the bread was thick and sweet and looked amazing as well as, received great reviews.
I had an ice tea which tasted awesome as it had the right amount of sweetener. I wanted a coffee drink but they were all out of coffee which was odd since they appeared to have a nice selection of coffee drinks on the menu and they just opened for service with only one other party inside for brunch. Come on mannn... please stock up on coffee for brunch. (Growl)
Overall, I suggest that they hire more staff, especially when they're 2 big parties having brunch. The exhausting wait time is a headache! This experience was exhausting!!!
I don't see myself returning but that's just in my opinion.
I think that if they had more staff working and if the establishment had coffee on deck, that the experience would've been a better one for me. !
Recommendations to the owner:
Please clean the grease.
The business has tons of potential!
In closing:
Fyi: If you're with a big party, only 1 payment method is accepted by one. There's a $30 min pp and the gratuity of 20% is already added to the check/invoice in which, I have mixed feelings about, because, why would staff move faster if they know that, there's nothing you can do about the tip since it's automatic. I'm a tipper by character anyway... however, I'm also a better tipper if service is stellar. Bloop!
Check it out for yourself but prepare to be there for a really long time!
There's plenty of parking onsite! read more