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    Lush

    3.9 (59 reviews)
    Closed 10:00 am - 9:30 pm

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    Reviews With Photos

    Vegan Facial Products, 2.22.2020.
    Kathryn L.

    My Gal Pal loves Lush & their products with a list in her hand to get. However, we were in the store for about 5 minutes & no one acknowledged us. She had products stocking up & still no welcoming salutation from any of the four employees. While I was smelling the perfume (the scents were not pleasing to the nose) she instructed us to go. I get it if you have a busy store with loads of customers, yet there was only one other customer in the store besides the two of us. This is one of my biggest pet peeves in being a consumer, the lack of basic customer service as so much as acknowledging someone when they are walking in to spend money...not a positive note. It can be summed up as it's only one less sale, yet its the principal. This store should take a page from the Customer Service Book from the Montgomery Mall's location.

    My purchase w/ some free samples.

    I love this location when the right ppl work here. This survey is for "Darrell"(not sure if I spelled that right). But he went above & beyond with my visit. I'm a regular so I normally just go in & out however I love when a rep goes above and inform customers of products details. He was very informative & helpful with my toddler allowing him to also experiment w/ a broken bath bomb w/o fear he would wreck the place. We need more employees like him!

    Inside
    Daniel C.

    Lush is a great spot for skincare for all genders. Everything is 100% organic and there's a large variety of products like bath bombs, soap, shampoo, lotion, face masks, and so much more. The customer service is excellent as the staff members are respectful and quick to serve. You can try any product in the store and even take samples back home. I've used their soap, lotion, and face masks, all of which definitely made my skin smell great and feel soft. The store is also very clean and well organized!

    My Lush haul
    Julia D.

    I couldn't be more satisfied with my trip to lush! When I came in, sanitizer and soap samples were available (and recommended) to each customer to ensure safety. I got everything I wanted and was given several of their free samples as well! I particularly enjoyed when an employee asked me what my favorite bath bomb was, and then recommended several others based on the scent frame of my favorite one. This is a great shop!

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    6 years ago

    We came to pick out a gift for my SIS & the staff is super helpful 10/10 service from AJ - get your bath and shower bombs here !!

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    Page 1 of 2

    Ask the Community - Lush

    Review Highlights - Lush

    Highly recommend there bath bombs as well, they smell nice but not to strong and don't tint your skin or bathtub.

    Mentioned in 7 reviews

    Read more highlights

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    I go to SkinDC for both my medical and cosmetic dermatology needs. I've had wonderful experiences…read moreon both sides. They are extremely professional, knowledgeable, and also warm and sympathetic to my concerns. For example, I am a huge wimp and don't tolerate pain very well. They don't try convince me it's "all in my head" or "it's not that bad" as some practices have done in the past. Instead, they've gone out of their way to make sure I am comfortable and have offered accomodations and alternative treatments.

    This review is for the cosmetic side of the office..I really hate to do this, but I've been…read morenoticing a steady DECLINE in quality of care at SkinDC. I used to be a patient for a couple years and it was an amazing facility, but more recently I've had several issues with the admin team and today broke the camel's back. I had an appointment at 10:20am and even called the office to let them know I was going to be late, but on the way. She assured me that they have a 15min late policy. I committed to my commute because I knew I would be close, but would make it in that time. As I ENTERED their office at 10:35am, they informed me I would have to reschedule! Now, I'm not normally this late, but with the kids off from Spring Break and in-laws in town, my departure time from home was affected. Still in the office, rather than just taking me back and starting to numb me, they made me wait while they asked their provider Leah (who at my last session, didn't go over after care instructions so my skin barrier was stripped and I broke out horribly as a result for a week..so maybe it's my good luck they cancelled my appt this time) and speak to the front office supervisor (who a couple months ago had to rescheduled me AT CHECK-IN because no one at the front desk knows enough about any of the cosmetic procedures to correctly schedule patients or provide patient education. Again, this could've been a call to save me the trip of coming in...but apparently they decided it was best to make her a manager now!?!?). I am so incredibly frustrated with the quality of care that I will no longer be a patient with this office. It's a shame because there are still a handful of great providers and staff, but these few, but very impressionable, instances with admin who provide conflicting information and go on power trips with patients comes off so inexperienced and unprofessional, I can't bring myself to continue with the practice...not at that price point!

    Meyer Clinic

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    Highly skilled surgeon Dr. Buxton is and his staff were very kind and direct on any questions. I…read morecame in for a wisdom tooth removal and got all 4 wisdom tooth out at once as a 31 year old. Was very quick efficient and overall the healing went relatively smoothly with a comprehensive healing instructions.

    This isn't a review I anticipated writing, and I certainly didn't expect to face an oral infection…read moreleading to multiple tooth extractions, but here we are. A little advice: never ignore a toothache. On to my experience: when I finally decided to contact my regular dentist about the persistent toothache, I was immediately scheduled for an extraction the next day. Not knowing what to expect, I took an Uber to the office, where I was warmly greeted. Once there, we discussed my treatment plan in detail. The staff was exceptional--they answered all my questions, addressed my concerns with understanding and compassion, and clearly explained what to expect. Within minutes, I was in the chair with Dr. Gentile, undergoing an emergency triple extraction just days before Thanksgiving during a hectic week. Remarkably, the procedure was completely painless and went smoothly. I even joked with the staff that, compared to all my prior dental experiences--from braces as a kid to routine check-ups--this was by far the least painful and most pleasant one I've ever had. The follow-up care I received from the team, spanning from the extraction to the implants, was absolutely fantastic. The staff is professional and empathetic, going out of their way to ensure you're comfortable and informed. They truly excel at what they do, and I couldn't be more grateful for their support. Not that I'd wish this on anyone, but if it happens, set your mind and mouth at ease, and go here.

    Lush - cosmetics - Updated May 2026

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