Pink, Bright, Open space, Vibrant are the characters of this shop. Very inviting. Staff were super…read morekind and friendly. We like the products , transparent ingredients, quality goods, especially like how they displayed the ingredients of what the products were made of. Price is on the high side, but you get what you paid for. There are nearby parking garages for convenience since street parking is extremely difficult to find.

Nice store set up. No merchandise at the entrance and the items are on the second floor. A staff…read morelets you try the scents and asks you if you want sweet , woidy or eatthy. The ladies in pink help you if you have any questions.

Pretty great brick and mortar shop showcasing their selection of high quality bed and bath needs,…read moreeverything from towels and robes to sheets and throws. The goods themselves are quite nice, and while Brookline seems to focus most of their efforts on their online direct to consumer, it is nice to have shops like this to see before you buy and actually feel the materials. The interior is inviting, clean, well organized, and showcases their goods well even though the space is not the most expansive, utilized in an efficient manner. The staff is friendly, and if you are waiting on something like their embroidery service (which I will comment on in a second), they even offer things like coffee and cookies. Pricing is also relatively fair for what you are getting. In my opinion, their embroidery service is not worth it. Got it on a robe and while it was not too expensive, it was jsut way too limited. Firstly they only allow up to 3 letters, meaning only monograms, no names or anything, which does not make much sense to me as the machines they utilize are capable of much more with pretty much zero additional effort. They are also unwilling to budge on this, my best guess it is just a policy to ensure uniformity of products which I guess makes sense, I just wish it wasn't so. In addition, teh monogramming is only offered in two sizes, a small and a large, which is actually fine, however monograms typically have the middle letter (last name initial) slightly larger, they do it all the same. On top of this, it is not that they are done in some nice font, it is the most basic standard block lettering. One good thing is though that they offer plenty of thread color offerings for this service. For convenience sake, if doing something last minute and you really do just want a simple monogram, it's a fine way to go. But if you want anything more, something fun, a font, a full name, nick name, personally, I would go to another shop and they would be able to do it. Now, one other thing, the timing for this, while it wasn't too bad, they did say it would only take 15 minutes to embroider, so I went next door and returned. For context, I was the only customer, I guess they were having toruble with teh machine but it ends up taking about 45 minutes for them to complete the embroidery of 3 letters. Overall, I would say for the goods it is worth it and I would recommend. For the embroidery, it is questionable, if you just want a basic touch of personalization, sure as it is a fair price and convenient to get it done all at once, but if you want true customization I would take the good to an embroidery shop which there are plenty of around.

If I could leave 10 stars I would! Unparalleled and kind customer service, kind and knowledgeable…read morestaff. I came in looking for sheets and discovered to my horror that my water bottle was dripping on the floor. The staff were friendly and sweet, I was in tears of embarrassment and they were very nice, brushed aside my apologies and got me the sheets I needed in record time. Great quality there as well!

Everyone needs to go see the makeup artist, Nick, at this location. He made my day! I came into…read morethis location as a walk-in and told him what I needed done. I was on a time crunch and just needed my eyes done for headshots -- and I only had 20 minutes before I needed to go. He instantly made me feel so at ease even though it was obvious I was in a rush. He also did a great job of what I wanted, just a natural look. When I was getting ready to pay before leaving, he told me no worries- because the service was so short, he said I didn't need to pay. Total angel! Thanks Nick! Good karma is coming your way and now you've earned a loyal happy new customer!

I love the lines carried at Blue Mercury - Trish McEvoy, NARS, Laura Mercier (there's more, but…read morethose are my favorite). The store is small, but well merchandised. However, the staff is awful. They are completely unfriendly, arrogant, and not helpful in any way. And the national make-up artists that visit are worse (though, that's not the store's fault; all national make-up artists are stuck up). And if you just want to play with colors or try a new look and not buy, forget it. You are completely ignored and given nasty looks. I try not go here unless I need something urgently, which is too bad, because I love the store. But the associates are so awful that I try to avoid at all costs.

It is a fun place to shop. Always feel welcome. They offer a combination of consignment and new…read moremerchandise from Italy

Unprofessional, unresponsive, and condescending -- take your luxury bags elsewhere…read more I consigned a like-new $5,000+ tote with Ella Rue in February 2026. The owner listed it at $2,300 with a 55% payout and claimed it would sell within weeks. Instead, I spent six months chasing updates through texts, calls, emails, and website tickets. By summer, they stopped responding entirely. When I visited on September 2, they refused to answer a basic question without an appointment and made me wait until September 11. At that appointment, the owner repeatedly disparaged my bag as outdated, then told me it had sold for $1,875. She initially tried to pay me only 50%. Only after I produced the contract did she apologize and acknowledge the agreed 55%. Even then, my final payment was less than 55% because they deducted an undisclosed "processing fee" of several dozen dollars--something never mentioned throughout the entire process. Six months of silence, condescension, attempted underpayment, and a surprise fee. I'll take my other luxury bags to New York. Avoid this store.

Whew weeee!! This…read morelocation was something to talk about. I have been dying to get in this place for years but always on a tight schedule to get elsewhere. This was a Lion and Tigers and Bears OH MY situation! It's quite crowded in here. Not cluttered but crowded. They have soooo much stuff and it's all in order. This place could be 2-3 floors easy!! I saw all of my fav brands at great prices. They have a huge selection of high-end wear for a great price. They have a huge selection of summer, spring and winter wear. The cosmetics and body care... chef's kiss!! They have everything in every color/ scent/ size!! Cool accessories, luggage galore, etc. I did not take a gander at the shoes as I had a show nearby to attend. I bought 2 gorge blouses and a short sleeve loose fitting denim blue top. I will revisit very soon for some more shopping greatness.

Lots of great "stuff" and finds....if you have the patience to look around and dig for it…read more This Nordstrom Rack is loaded with brand name products, designer clothing, jewelry, household goods and all at decent prices. The only gripe I have specifically with this location.....is that it is waaayyy too cluttered-- overstocked with just stuff everywhere! And, let's talk about organization to make things easy to find....forget it. It sort of reminds me of Filene's Basement (on Connecticut Ave) from back in the day or a " sub high-end" Thrift store. If you park on the street nearby this store, you better load up your parking meter to the max.... Because you're going to need the time to roam around this place. Note: There is no parking lot or garage..... so you don't want your parking meter to expire because we all know parking tickets in DC is like paying rent or the amount of a one night hotel stay. lol Other than this, not a bad shopping experience here. There's something for everyone when it comes to looking for bargain clothing that's from designer labels and semi on trend. One plus I will say about this Nordstrom Rack location, is that they carry a large selection of men's business and casual clothing. This location carries tons of business suits, dress shirts, ties and business casual slacks-pants. I think the reason for this is because this location is centrally located in the downtown DC area and business district that is primarily surrounded by law offices, lobby firms, consulting firms and federal government agencies. You often don't find this at a lot of Nordstrom Rack and bargain clothing, places like Marshall's/TJMaxx around the DMV. There are also tons of men's athletic shoes, casual sneakers, great running shoes and dress shoes. In all, you can't go wrong shopping here. Although, the Pentagon City location is more my speed. This location is not all bad. Lots of good finds and decent customer service. Just have a little patience and time to roam around this treasure trove!

Oh how cute and fun this place is. I loved how spacious it…read morewas for a gift store. You could walk around even while they were busy and not feel like you were going to knock everything over. I have never seen so many beautiful wrapping paper options to make all of your gifts extra special. The gifts and goods were endless and unique. I loved the journal and pen section. It was so pretty how they had them curated by color. I picked up a few things for a Holiday Gag Gift Party but could have done some major shopping if I wasn't traveling from out of town. I thought prices were great. Very reasonable. The staff were super nice and the store was beautiful. I will most definitely go back on my next trip. Check them out if you need something extra cute.

Cute store with beautiful papers and stationary. I'd hoped for more fountain pen and ink selection,…read morebut I left with items I couldn't live without regardless. Prices were reasonable.

Fast service and delivery. The oud I received has a robust and complex fragrance profile,…read morecapturing the essence of natural oud oil with its full range of notes. This sophisticated scent is both earthy and refined, culminating in a long-lasting, powdery dry down that I find particularly satisfying.

Don't ever do business with them. I've spent TENS OF THOUSANDS with them just for them to randomly…read moreup and cancel my order that my customers were waiting on, with NO explanation. When I called, I got hung up on twice and called names. Cool bro, you no longer get my money. It's also only ran and employed by ONE person, not ANYONE ELSE! And he uses his cell phone as his business contact number.

I had a wonderful experience here this afternoon! The lady who helped me was so knowledgeable and…read moreanswered all my questions while I was browsing and explained ingredients/reformulations that I had been wondering about. I've been a long-time fan of L'Occitane and occasionally drop into stores but this is the first time I had a really warm/homey person help me with everything I needed and I didn't feel rushed or pressured. I wish I could have bought a couple more things but I couldn't because I was on my way to catch a flight/TSA and my bags are full! But thank you again, I hope you are recognized for providing wonderful customer service!

Now, this is my favorite place to buy my skin care products, especially those containing olive oil…read more I love their shave products and the scent of them is "oh so wonderful!" Another plus for these guys is they are knowledgeable, do not try to rip you off, and their prices are reasonable. Love it and you can not go wrong here. 5.0 stars:-)!!