I go to SkinDC for both my medical and cosmetic dermatology needs. I've had wonderful experiences on both sides. They are extremely professional, knowledgeable, and also warm and sympathetic to my concerns. For example, I am a huge wimp and don't tolerate pain very well. They don't try convince me it's "all in my head" or "it's not that bad" as some practices have done in the past. Instead, they've gone out of their way to make sure I am comfortable and have offered accomodations and alternative treatments. read more

This review is for the cosmetic side of the office..I really hate to do this, but I've been noticing a steady DECLINE in quality of care at SkinDC. I used to be a patient for a couple years and it was an amazing facility, but more recently I've had several issues with the admin team and today broke the camel's back. I had an appointment at 10:20am and even called the office to let them know I was going to be late, but on the way. She assured me that they have a 15min late policy. I committed to my commute because I knew I would be close, but would make it in that time. As I ENTERED their office at 10:35am, they informed me I would have to reschedule! Now, I'm not normally this late, but with the kids off from Spring Break and in-laws in town, my departure time from home was affected. Still in the office, rather than just taking me back and starting to numb me, they made me wait while they asked their provider Leah (who at my last session, didn't go over after care instructions so my skin barrier was stripped and I broke out horribly as a result for a week..so maybe it's my good luck they cancelled my appt this time) and speak to the front office supervisor (who a couple months ago had to rescheduled me AT CHECK-IN because no one at the front desk knows enough about any of the cosmetic procedures to correctly schedule patients or provide patient education. Again, this could've been a call to save me the trip of coming in...but apparently they decided it was best to make her a manager now!?!?). I am so incredibly frustrated with the quality of care that I will no longer be a patient with this office. It's a shame because there are still a handful of great providers and staff, but these few, but very impressionable, instances with admin who provide conflicting information and go on power trips with patients comes off so inexperienced and unprofessional, I can't bring myself to continue with the practice...not at that price point! read more

shittest company of all time called in ahead let them know I would be late said it would be fine showed up and cancelled also if you are looking at aviclear they don't know the proper procedure and dont even invest in getting the proper numbing cream read more

After years of struggling with melasma and acne scarring after having children -- and trying several dermatology practices without much progress -- I finally found Dr. Lina Naga at Skin DC. From the first appointment, she listened carefully and built a plan that actually worked. The combination of a prescription topical, a new serum, and a gentle lotion has completely changed my skin. My acne is under control, my texture has improved, and my confidence is back. The Botox treatments have been the best I've ever had -- natural, balanced, and never heavy. I love that we have a thoughtful, long-term plan to restore some of the youth and brightness I'd lost, and that every step feels intentional and tailored to me. I've never felt so cared for by a dermatology practice. The whole team at Skin DC is warm, professional, and genuinely invested in their patients' results. I can't recommend them highly enough. read more

Efficient, professional, friendly and detail oriented. I appreciated all of the advice and didn't feel pressure to sign up for any additional treatments. Procedure was done as painless as possible. I love Dr. Naga. read more

*review for clinical dermatology only* I've been a patient of PA Jackie at SkinDC for several years now and would absolutely recommend this practice. Staff are friendly, appointments are efficient but thorough, and I feel well taken care of here! read more

I got a diamond glow facial, and it was the best experience. My skin was glowing a week later, and it was perfect timing for my event. Leah is a wonderful esthetician and I'm really happy read more

I've been coming to SkinDC for almost two years for laser and skin treatments, and every visit has been great. The team is professional and kind. Special thanks to Michaela today. she was super professional, attentive, and genuinely caring! read more

The team is fantastic. Dr. Keaney is world class! The office is very clean and professional. The entire staff is attentive. I would highly recommend them. read more

The medical assistant was very nice and took time to speak with me and answer my questions. The doctor himself was not as personable. The whole process after my initial x-rays felt very rushed and like I was on a time limit. The cost was pretty high ($250) for literally 3 zaps of a laser on a broken capillary. The issue still remains and my face looks the same as before. I called and left a message for someone to get back to me regarding the fact that I don't see any difference in my face. Still waiting to hear back. I wouldn't go back there again or recommend to others. Save yourself the hassle and find somewhere else with the same technology for the same or better price point. read more

Professional for skin screenings and follow up. Clean and neat facility but, parking can be a challenge. Highly recommend this practice.

fast scheduling, great doctors. really appreciated the experience and professionalism. Will come back for both cosmetic and medical needs

Listen- I have been struggling with hormonal acne since 28 and I stumbled across Skin DC on tiktok. Made an appointment at 12am the night before. Came in and the doctor heard me out, prescribed medicine, gave me the ins and outs of the medicine, and finally asked me how I felt and what questions I had. None of my previous doctors had ever asked me that. 3 weeks in the face is purging! We shall see how this round of treatment goes on this melanated skin. Perks...the ambiance there is very nice and modern! Parking is definitely weird because of the construction. You can validate parking at Safeway tho! read more

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I don't know how this place has the reviews that it has. I will say that it is fast and they see you quickly but it's a joke. They pay for these reviews and talk to you/examine you for maybe 3 minutes. Go elsewhere. read more

I've been seeing Grace Geiger for frontal fibrosing alopecia ( hair loss) she is amazing. It is an absolute joy and pleasure when I have an appt. with Grace. She goes over everything very thoroughly. Even writes on the bottles so I don't get confused. My hair is thickening. But what I truly love about Grace is her kindness, and compassion. She is grace! I'm so grateful to have met this lovely woman. read more

NEVER COME HERE. They do not care about their patients at all. Their phone goes straight to voicemail and it is impossible to get them to respond. When asking about an urgent medication refill, they completely ignore any messages, which is UNACCEPTABLE for a physicians' office. They are clearly in this business for the money and not the patient care. read more

I came to skindc for the first time ~a year or so ago in their medical arm for a routine skin check. I was super impressed with how updated and clean their office was (still within covid) so felt very safe being there. All of the staff was truly lovely and the doctor who saw me did a thorough exam. I returned for a consult on cool-sculpting (their cosmetic arm). I met with Ragan who is an angel! She was so thorough with all the information and made me feel very confident in her recommendation. There was some confusion with pricing (my fault, I didn't ask clearly lol) and she called me within 24 hours to clarify. Can't recommend skindc enough for both medical and cosmetic! The only place I'll be going as long as I live here! read more

Starting with the pros: Office furniture is nice They use modern technology My face didn't become a poster child for services gone wrong The cons: Scheduling is a nightmare, of the 4 appointments I had here only one of them was on time - please don't expect to be anywhere afterwards and don't expect compensation for lost time. Also if their equipment breaks down, expect fun rescheduling Their online system implicitly/covertly obtains YOUR consent to post pictures of you at THEIR discretion Pricing isn't posted anywhere because it's incredibly expensive/overpriced. Flying to LA is cheaper and you get better quality. Spend thousands of dollars with 0-5% results (not an exaggeration, this was what I was told based on their system) Not sure how they have as many stars as they do but read the reviews, nothing about this place is worth it imo. You couldn't pay me to come here. read more

$250 for a consultation only which can not go towards future treatments. In addition, they are refusing to tell me via email how much the service would cost. This place is a joke! read more

Modern office that feels incredibly busy but not obnoxiously so. Well-oiled machine. The sign-in as a new client was a pain but otherwise a good experience. I went in for a full body skin exam with Dr. Stovall and recommend her. She was quick but thorough and answered a few questions I had not related to that topic. It's definitely not a practice where they're planning to sit down and chat with you for a half hour, but they also don't rush you off the door so can't be mad at efficiency! read more

I'm a big believer of natural healing but after several years of trying literally everything -- gluten free diets, autoimmune paleo diets, acupuncture, homeopathy, and literally purchasing every single cream and ointment underneath the sun we decided it was time to get professional help for my husband's psoriasis. We had been to several dermatologists in the past but their techniques were very snake oil-esque, promising magical results within days without really discussing repercussions or alternative options. Our doctor at One Medical Group highly recommended we reach out to Skin DC and I am so glad we did. Dr. Naga and her team are true professionals and take the time to listen to the patient and their concerns, give you multiple research options to consider, as well as honest opinions of what works and what doesn't. It was very refreshing to work with someone so knowledgeable and easy to talk to. The treatment we finally decided on was agressive but we have seen great results. The team is continuing to monitor my husband as well with follow up appointments. On the flipside, it's also just a nice ass dermatologist spot. Think homemade soda water, lattes, and sleek leather couches. It's totally state of the art and is just a comfortable space to be in. read more

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I would be careful about seeing Dr. Keaney or you might end up with scars. In 2022, I saw Dr. Keaney for a skin check and some other questions. He said I had an actinic keratosis on my cheek. He said he could treat it with cryotherapy (to freeze it). That was to only option he presented, so I said yes since these can turn cancerous if you don't treat them. He got ready and got the freeze gun up to my face and was about to go and only then told me that I might have scaring from this. Then he shot my face before I could even raise concerns or questions. After he was done, he then told me that there was another treatment can blue light therapy that could treat my whole face without the scaring risk and get any ones lurking that couldn't be seen yet, but he didn't do that treatment. I then went go to another dermatologist later because he didn't even get rid of it and that dermatologist was surprised he didn't just offer a 3rd option, triamcinolone acetonide cream, that she considers the first goto to treat this problem and with no scarring either. So now I have a BIG RED SCAR on my cheek for the rest of my life thanks to Dr. Keaney that could have been treated in other easy ways without scarring. I also feel that he just did it to get his fee instead of discussing the risks of the procedure and other options. read more

I've been coming to SkinDC for years -- because they are hands down THE BEST. I see them for all kinds of services: General dermatology - they've helped me FINALLY get rid of cystic acne!! In the past when I had skin emergencies, I would see anyone who was available and they could always squeeze me in! Now I'm on Spironolactone and my skin has gotten sooo much better. HydraFacials - Stefanie & Leah are both amazing estheticians - highly recommend!!! My skin is always gloooowing after Laser hair removal - Quick, easy, painless. The lasers at SkinDC are waaaay higher quality than whatever they use at medspas... This treatment is a no-brainer for me. Toxin - I've gotten my forehead + crow's feet done with both Dr. Naga and Dr. Keaney -- they both do an AMAZING job with botox/xeomin. I'm always obsessed with it and it lasts so long!! CoolSculpting + CoolTone - I've done CoolSculpting on my inner thighs + flanks and I have been SO IMPRESSED by the results. I did CoolTone on my abdomen and I loooooove it. Shoutout to Ragan -- she is SO good and made me feel so comfortable throughout each experience! Morpheus8 (microneedling) - OBSESSED. Soooo worth it. Dr. Keaney was incredible! Their team is so professional, helpful, patient, and everyone is super sweet! Dr. Naga is incredible along with Dr. Keaney, Dr. Stovall, Ragan, Stefani, Leah... the list goes on! So thankful for SkinDC + their team! read more

I usually don't write reviews, especially for a clinic business, but I just want to save even one person the trouble and money of coming here. I came in for acne and had an appointment with Dr. Kalen. The entire consultation with the doctor lasted about 3 minutes and that was only because I asked a few questions. Without even looking at my face/acne, the doctor listed a few general solutions like retinoids and antibiotics and was ready to leave. When I asked a question, the doctor seemed very annoyed, like I was stalling her from somewhere she had to be. The assistant was attentive, but the care in general seemed more like a cosmetic, money-making business rather than a legitimate doctor's appointment. In and out without any real solution very nonchalantly. Furthermore, the front desk was very uninformative; no information on payment (which was ~$200 after insurance) or prescription, just pitching in-house products and trying to get me to book another appointment. The cherry on top is that they told me my prescription would be ready at the CVS of my choosing and that I would get notifications about it. No notifications, 2 weeks later, and no prescription at the CVS. Tl;dr: You're better off just googling than coming in and wasting time and money, you'll find more information that way. read more

See the recent reviews, mostly 1 stars. Dont let yelp sort it out for you :) For me, second times a champ :). After my appointment was delayed 3 months, I came to the office and was informed that they switched my appointment again so now I need 3 appointments, each for a simple task, and need another 3 months to see the doctor. So in total it would be 1 year between checking in with the doctor. No explanation, just rescheduling and thats it. They have absolutely no moral respect for their patients. If your esteem is low, you should give this place a try. read more

Do you like playing phone tag and then having your appointment cancelled on you? If you do, then rate this as five stars! Otherwise, avoid. I was a patient here for about a year and a half and had enough so I had to find a different practice. I had been trying to make a medical dermatologist appointment for an issue that I had, and it had been taking me actual months to get one. They have an online portal where you can make your own appointment, but there are no options to see someone urgently. If you call up, you're unable to get in contact with a person; they make you leave a message and they call you back. As someone who has a job where I'm not typically around my personal phone, this is absolutely awful for me. I've been checking the website every day to find an appointment of someone who canceled and finally found one. The office then called me and canceled the appointment because the doctor was going on vacation or some other excuse they told me that I don't recall. This actually happened a second time as well where they said, I scheduled with the wrong doctor. If the website allows you to choose a doctor, they should allow you to see that doctor and not call up and cancel weeks later. I finally found an appointment that I was able to get to, but I showed up 20 minutes after the start time due to a prior appointment elsewhere that ran late. This was definitely my fault for scheduling things close to each other, and I take full responsibility for that. However, I kept trying to call the office to speak to someone that I was going to be a little late but it kept going to voicemail because they don't answer their phones. When I was literally two minutes away, they called me up and canceled the appointment because they said they only allow 15 minutes of leeway. I told them about the previous situations where the office had canceled on me twice and they pretty much told me too bad. The only other times prior to this that I had been to the office I was really not impressed by the doctors. It's not that they were bad, but they didn't really seem to care much about the medical patients. I only saw the doctor for about 10 minutes total while my new dermatologist seems to take as much time as I need, and actually handwrites notes and gives them to me with any questions I might have. SkinDC is a very nice office, so I'm sure they make sure to milk you for your money for cosmetic appointments which I'd bet they care more about than the medical ones. If you value your own time, you're going to want to look elsewhere for your medical dermatological needs. read more

Dr. Keaney is the best dermatologist ever!! I've been going to him for years and have always had a great experience. He is super knowledgeable, patient, and does what is best for the patient always. I've always seen great results with my skin after any procedure! Best doctor and best practice! read more

Pros: Drs are knowledge, easy to get appointments. Place is modern, very clean looking on the inside. Most of the staff is nice. Cons: The reason for the one star, the way they handle insurance billing and the office manager Amber. I have a high deductible health insurance which means I owe nothing upfront (I even paid nothing upfront for a knee surgery) and it goes to the insurance company who then bills me what's left. Amber, the half dozen times I have been here, did not seem to understand how that worked. Every time I had to argue to get them to bill insurance, each time Amber argued how it's discriminatory (but they ask for a credit card to have on file and won't treat without one ha! yeah and that isn't) because if I do it for you I have to do it for everyone. Finally the last straw was today when Amber refused to bill my insurance. Paid the money and requested my records - way too many dermatologists in this area to have to fight with incompetent people about how MY INSURANCE works. TLDR: Doctors are awesome and if you have copay insurance great. Else you'll end up arguing with a stubborn office manager in Amber about how your own insurance works. read more

I have been waiting many months now to see a doctor within this practice for a basic skin check however they keep canceling my appointments and I have yet to see anyone. I waited 2 months for my first appointment before they called to cancel and reschedule. I waited another month for my rescheduled appointment but two days before they canceled again, this time via email with no explanation. When I went to reschedule yet again I found out I couldn't be seen for another couple of months. I understand that things come up and appointments have to be canceled, but multiple cancellations and waiting 5+ months to see a doctor is unacceptable. I have now made an appointment at a different medical practice as it is impossible to be seen at this office. read more

The pros: Office is clean and conveniently located. Dr. replies to email on occasion for follow-up questions. The cons: Nobody answers the phone here. Appointments are solely done online. And appointments are not available until months out. I saw Dr. Stovall and she was OK. I only had some minor issues. I wouldn't go for something more serious, unless there was no other derm dr. available in the area and you happen to get an appointment here (good luck). I get the feeling, they rush you out as soon as you come in. The medical assistants spend more time with you than the dr. Find another derm dr, there are plenty in the area. read more

Very disappointed in the management (not dermatologists) of SkinDC. I have had to come in more than 3 times this past year because at least two of my dermatologists left and they would not refill the prescriptions I had been using for YEARS unless I was seen by a new dermatologist. I had no idea about the dermatologist leaving either until i called to have them refill my prescriptions. No one emailed me or sent me any notification. I tried several times to call and refill but no one ever would get back to me. It took 30 minutes for the dermatologist (who was super nice and friendly) to come in and just say my skin looked good and she would refill the prescriptions. I had to take a day off of work too because this was the only availability for months and they would not refill my prescription. read more

Jessica Kalen was outstanding. She was beyond helpful and completely made my whole visit. I have had complications in the past with other dermatologist but by far she is the best. Ten out of ten. read more

Unfortunately, I think they have temporarily closed their offices and clinic. I have had three excellent treatments there. Unfortunately, I've been trying to make another appointment I could not reach a live person and all I got was voicemail over and over. Left my name and number and never heard from them. Called three or four times and left messages twice. I think they may have closed their practice due to the small number of patients during COVID. They are totally professional so very sorry to see them go. read more

They are asking $900 for 30 units of Botox. That was my quote today. I think that's all that needs to be said. I can't speak for the service, I'm sure it's great, but this is so incredibly overpriced I just don't see how it's justified. I've gotten Botox from MDs with extremely nice practices in California (which were much nicer than this practice to be honest) - for $15-18 per unit which isn't cheap either. This is literally $30 per unit. I did not end up getting the service because I was so shocked by the price. Just putting this out there for those considering and not sure of what they will charge you, so you won't have to waste your time like I did. read more

Bad at communicating They don't seem to care about much. The place and clean though. Do not recommend this place. read more

The front staff and office itself are top notch. The first appointment with the doctor was great in terms of getting tons of pictures and them walking through their recommendations I got dermals and Botox to basically no real difference at all. While they give you "free touch ups" for the Botox, when the doctor and I looked at the before/after photos (to which we saw no real change in my face) he couldn't really say much in regards to the fillers . I'm not sure the quality of the fillers and Botox but I've seen no real improvement which is pretty disappointing. Given the cost of $1k+ I'd make sure you don't do both at once and see what's right for you. I will mostly like be going to another place for any cosmetic needs in the future. read more

Be really careful about which Dr. you see for your first appointment, because if you do not like him or her, you will never be permitted to switch to any other doctor for the rest of your life--not kidding!Four providers in this office have availability to treat me tomorrow, so I scheduled with one of them on line. I just received a call from their office telling me that I am not permitted to schedule an appointment with any of the available providers, because I made the mistake of seeing a different provider, whom I did not much care for, for an entirely different treatment (medical rather than cosmetic) literally one time four years ago. What in the actual . . . read more

If you are getting a facial. I highly recommend Stefani Wolf. She is professional. She is not pushy with products. She is so knowledgeable about what products to use. She can access your skim on what facial you will need. I've done they HydraFacial and dermaplane. I loved both. I am going to miss her because we are moving. If you need to schedule a dermatology appointment all the physicians are quite knowledgeable, but I really liked Dr. Stovall. She always seem to have that extra few mins and never rushed. She also can do cosmetics. It's a beautiful office. Extremely a lot of thought went into the esthetics. read more

Went to see this dermatologist for chronic eczema that's flared up during the pandemic: She saw me for a total of 30 seconds, didn't address half my concerns (I wanted a sunscreen recommendation, and if she had any ideas on how to help with wrinkling from my dry skin), didn't listen to what I already said I was doing (moisturizing, applying topical steroids), looked at me pitifully, re-prescribed me medications I already use, and walked out. If you actually need a dermatologist, don't go here. If you need a half-listening drone to prescribe you a steroid you already have, this is the place for you. I've been to a lot of bad doctors in my life, but this was by the far worst. The combination of lack of empathy & critical thought was appalling. The people at the desk & the nurses were quite nice though. read more

So quick and easy. Dr. Molly Walterhoefer was so sweet and helpful. I felt very comfortable with her (skin problems are never fun to deal with). She was able to help me with the issue I came in for and answer my questions about the services they are offering. The whole procedure was exactly how she described it, quick and painless. I will definitely recommend her to all my friends! The only thing I wish they have is ApplePay. read more