Update: I'm incredibly impressed by how the practice responded to my experience. The manager called me after I posted my review, apologized, listened, and explained that it had been a very busy day and the assistant had communicated their scheduling policy clumsily. She didn't make excuses and actually helped me get another appointment the next day. My second experience was super friendly and my concern was fully resolved. The doctor was very careful and thorough, and they clarified that their typical approach is to hear patients' concerns and arrange follow-ups if there isn't enough time to address everything at once. I'm honestly floored by their response, as in mistakes happen everywhere, but it takes a surprising amount of care and competence to handle it the way they did. The practice goes out of their way to make sure their patients feel looked after and I'm grateful to have found them! Old: I have mixed feelings about this practice. The doctor and staff seemed competent and the treatment plan was reasonable. However, the interpersonal experience was unpleasant enough that I won't return. I had originally booked the appointment for one concern, but by the time of the visit I had developed two additional pressing concerns which I thought might be related. When I mentioned this, the medical assistant rather brusquely told me that the doctor only addresses one issue per visit. When I explained that two of the concerns were related and offered to drop the third, the interaction still felt unnecessarily adversarial, as though I was imposing on the office. I understand we have limited appointment times and may need to restrict how much can be addressed in one visit. My issue was primarily with how that limitation was communicated and the lack of generosity. It's a little odd to see other comments mention generosity of time, because that definitely wasn't my experience. A friendly explanation that the doctor would address what he reasonably could would have been completely understandable. I left feeling more like a burden than a patient. Given that there are other dermatology practices in the area where I have felt more welcome, I would personally go elsewhere in the future. read more

Dr. Livingood is the best dermatologist in the area! I had horrible skin with bad acne and he has helped me get where I am today. I found him when I lived in Nashville (almost 10 years ago), then looked him up after I moved to DC. Scheduling an appointment at his new office was a smooth process and I was able to be seen on the same day. The office staff are outgoing, professional, and communicative. The scheduling and check-in process was easy and I had no issues with insurance/payment process. Dr.Livingood is warm and thorough in explaining procedures/follow-up and takes time to answer questions so you don't feel rushed. I recommend him to all my friends! read more

The hubs and I are extremely surprised at the higher reviews of Dr. Coyne and this practice. The appointment with Dr. Coyne was extremely rushed and very upsetting; with a new patient, you'd think that there would be time to discuss your history, skin concerns, etc., but there was no building of that patient-doctor relationship; there was 'no time' to ask any questions and to raise any concerns, absolutely no meaningful information given, and she provided just a a quick diagnosis without running any tests or conducting a deeper analysis. As suspected, the 'treatment plan' Dr. Coyne provided didn't even address or alleviate the issue - such a total waste of time and money. We could tell that this office only sees their 'patients' as a number, a part of an assembly line, with some type of an internal competition to see how many they can go through in a day. What a joke. Fortunately, we were able to find another dermatologist that provided a correct diagnosis while going above and beyond. You know, a doctor that actually knew what they were doing while showing that they care. P.S. The fact that the office was 'unable to verify' us as a patient shows how much of a mess this place is - again, if you're zipping through patients in that fashion, how really organized and detail-oriented can you be? Limited metered parking in the area. +rushed appointments +incorrect diagnosis +wrong treatment plan +avoid this office for any dermatological needs read more

Nice staff and nice office space. They sold some skin products in the lobby, and I ended up buying one of the Elta MD sunscreens -- I haven't been able to find any other in-person way to buy it! I made this appointment to get help figuring out the root cause of my acne. I've been told for years that it's "hormonal acne". So I decided I wanted to figure out why I have hormonal acne. I wonder what hormones are out of wack? How I can support my inner workings, resulting in less hormonal acne? Everything online says, go to a dermatologist to figure it out. I had taken pictures of all my skincare products and brought them in, thinking the doctor would ask me what products I use, and perhaps help me decide which might not be helping. She didn't bring up my current skincare regime. I asked if I could get some tests done, such as food sensitivity / allergy tests, or blood work to check my hormones. They don't do that for hormonal acne, apparently. The only solution that was offered, was a pill to take twice a day every day as long as I want clear skin (forever?) and several medicated creams, including ones that are considered toxic, cause birth defects, and one which is currently being sued for its connection to causing cancer. Everyone was very nice, so I would definitely consider coming back for something like mole checks. But I worry that they are mostly trying to sell products and make money off patients. There was no trust building or a sense of care towards a topic that I consider pretty personal. Edit: adding a star because the doctor called me directly (several times) and left a long voicemail. I appreciate the care! I don't have hard feelings towards this office, I just realized I need to go the holistic route. read more

Great visit! Got me in on time. All the staff were very courteous. I saw the PA and she was excellent. She did a full skin exam and explained everything. She wasn't rushed. Answered all my questions and alleviated concerns I had. Please book today! read more

Great experience with Arlington dermatology. Very friendly & professional front desk and great physician assistant, her name was Saman Shahid that helped me remove two moles. I was a little nervous but she and the MA helped to explain everything as they were doing the procedure and before so I really had a great experience. Thank you! read more

I had my annual mole check with Dr. Livingood. They were on time; the receptionist was very pleasant; and I felt very comfortable with Dr. Livingood. read more

I've been here a few times now and it's honestly a great experience. I was worried with how sleek the interior design was that it was going to be very commercial and not friendly or warm but it was such a good experience. Dr. Livingood was very thorough and also knowledgeable and gave many options for treatments without pushing any of them. He gave his opinion after he asked me what he thought I was interested in doing and I appreciated that he wasn't pushing or upselling. The front desk is also very warm and inviting and they followed up with me a few weeks after my appointment just to check if everything was okay. read more

The staff are very welcoming and professional. Dr. Livingood is great about presenting me with all of the necessary medical information and options for me to feel confident in the treatment I'm receiving. read more

Arlington dermatology has been one of the best experience I've had for a broad variety of skin issues. I really appreciate having the ability to pop in for an early appointment before work. I have seen Saman Shahid for multiple different concerns, and I always feel prioritized, listened to and understood, and like I have a clear pathway forward. the front desk staff is always positive and welcoming. a great experience all-around! read more

The front desk staff were extremely friendly. Apple pay wouldn't work to pay my copay. Instead of leaving me embarrassed they brought over a different terminal and it accepted my card on Apple pay. I have had full body checks before where my scalp and other areas were not checked. PA Saman Shahid performed a thorough examination for skin cancer. At check out I had a patient nurse who allowed me to try tinted moisturizers until I found the one I liked. I would recommend this office. read more

Amazing staff, professional, attentive and extremely punctual. Fun fact: I lived with what I thought was eczema for 13+ years with little to no RX help. I finally had enough and scheduled an appointment with Arlington derm, almost immediately the dr recognized the rashes were not eczema and did a biopsy.... Turns out it was DH which is common for people with celiac or gluten allergies. The dr requested a blood panel and celiac test, I tested positive which explains all the rashes, indigestion, fatigue, chronic joint pain .... I'd go to say that Arlington derm really changed around my life... from what I thought would be an app to just get steroid cream for my eczema to no longer living with the debilitating side effects from a chronic autoimmune disease read more

Dr. Livingood is a wonderful doctor. He listens and cares. Very clean and modern practice.

My family and I (including 2 kids) have been patients of Dr. Livingood for several years now. We are so pleased with this practice. Dr. Livingood is thorough, patient, thoughtful, compassionate, and great with kids and adults alike. The office staff are all super friendly, and the office itself is aesthetically pleasing and welcoming. Highly recommend this practice. read more

Dr. Coyne was highly recommended by a friend. I saw her for the first time today. Excellent experience. She's very thorough and personable. The office is lovely. Staff very competent and efficient. Scheduling online was super easy. My appointment was mid morning - no problem finding street parking and using ParkMobile but they also have a garage. Don't hesitate to schedule with her! read more

Arlington Dermatology was great call and was able to get in the same day. staff were friendly and willing to help with anything. Dr Livingood was very open and discussed all aspects of the procedure and what the costs would be. I would recommend them and will be returning to them for any future treatments. read more

Great experience. Friendly, which is appreciated in a provider practice. Got in quickly.

Arlington Dermatology has been great for all my regular and unexpected dermatology needs. Dr Coyne is great and always explains things so well. read more

great service, friendly helpful staff, thorough doctors and nurses. Clean high end office space.

This is my second dermatologist in the area. The first one got a little nutty during Covid, so I was very happy to find Dr. Elinor Coyle. She is friendly, reasonable, and makes visits very pleasant. She has a friendly and competent staff. She has suggested optional treatments, but doesn't push anything on you. Highly recommend. read more

They get two stars for having a good dermatologist. Their billing system is terrible. They were billing me from services from last February and they send you bills online and snail mail so you cannot figure out what you have paid and what you have not paid. Then rather than help you figure it out they threaten to send you to collections. Find another dermatologist that hast their billing system worked out. I will never go back. read more

This is an excellent dermatology practice. The doctors and staff are highly skilled and compassionate. The practice is well-organized; I've not been kept waiting beyond the scheduled appointment time once. read more

Had a great experience on my first visit. The doctor was thorough in his diagnosis of my two children and had great bedside manner when dealing with my teen daughter. He used appropriate terms to describe our brown skin without getting into race or statistics. He focused on our needs and worked collaboratively with me to determine the best oath forward. We forgot to get a school note and the front desk was kind enough to even send it to us electronically. Again, great experience and very valuable feedback in treating my kids conditions. read more

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Great clinic - very professional, fast, and thorough. They are efficient but also don't rush through your visit. Recommend!

I hate needles and going to the doctor in general but the staff made my lipoma removal really comfortable and easy. The staff was also really friendly and professional. No complaints. read more

My wife and I are very pleased with Dr. Coyne. We spent much of our youth working in the tropics and are now paying for it with skin issues. Fortunately, Dr. Coyne is very thorough and skilled in identifying those issues. In addition to catching and treating pre-cancerous spots, she has identified and surgically removed cancerous growth. In addition, Dr. Coyne takes the time to listen to our concerns and to explain her findings. I would highly recommend this practice. Mike M., Arlington read more

My wife and I are very pleased with the level of care and professionalism of everyone at Arlington Dermatology. They run like a Swiss watch and treat you like a human. They are the best! read more

As a first-time patient, it was easy to get an appointment. The check-in process was quick, the office staff is pleasant, and they got me in ten minutes early. I saw the PA, who is very professional and capable. She took the time to explain what she was seeing, and she listened to my concerns. I will definitely continue to go to this practice. read more

I got an appointment quickly and Dr. Livingood was professional, smart, helpful, and courteous. I definitely recommend.

I've been here twice - once for a suspicious mole and once for an annual skin check. Saman Shahid is awesome - always on time, great bedside manner, and clearly knows her stuff. Highly recommend! read more

Dr Coyne is the best! She is super thorough with her explanations for skin care and has great bedside manner and making you feel comfortable for otherwise complicated skin issues. I see her for both skin cancer prevention and anti aging, she's been great for both! my favorite dermatologist in the area! read more

I was referred to Arlington Dermatology and to Dr. Matthew Livingood by my family doctor. I was able to be fit in for an appointment in less than a week. From my first phone contact, to office reception, the medical tech and to Dr. Livingood, everyone was courteous, pleasant and professional. Dr. Livingood listened to all of my concerns and questions and provided thoughtful, understandable answers. I felt very comfortable and confident. I recommend Arlington Dermatology, the staff and Dr. Livingood highly. read more

Arlington Dermatology place is very welcome and nice clinic where you do not feel you are in the hospital but you will get highly professional service. Very friendly and professional staff and nice environment. Thanks to Saman Shahid for her assistance for my visit and testes I got in Arlington Dermatology place. read more

I got an appointment easily and my appointment was very quick and easy. I saw the PA and she talked through everything as she worked which was super nice! Overall good experience read more

Unfortunately I am giving a poor review of this place after almost 10 visits earlier this year. I gave them a chance. My biggest complaint is that the doctor did not seem confident enough to lead me through a successful treatment of a simple skin condition. On all of my visits, he ended the consultation by listing 5 or 6 treatments that he could perform. Some of them were complicated. Then he would look at me in silence and wait for me to choose. Weird! I ended up choosing to do 2 treatments at the same time, which combined should have been over 95% successful. They didn't work. I paid over $1,000 out of pocket and the skin condition actually got worse. After getting second opinion I learned that the wait between treatments from Arlington Dermatology was way too long. This was exacerbated by the doctor being unavailable sometimes when I should have been seen. After about 6 treatments which produced no success, the doctor sent me on my way with a product that I apply myself at home every day. It works but could have been used much earlier. I didn't like how the front desk requires you to fill out and check your paperwork status on every visit. Overkill. Also, there was a visit when I got lost in the queue and patients after me were seeing my doctor before me until I complained. So weird! The billing codes are inconsistent as well, which has resulted in delayed acceptance by my insurance company. read more

Unfortunately, I had a very poor experience with the office staff today. I am a teacher and had a situation at school which made it so I could not make my appointment. I called at 8am to explain (my apt was at the end of the day). They refused to work with me and immediately charged $50 to my bank. A $50 late fee is unreasonable for someone trying to work with the office in good faith - this was not even close to a no-show situation. There are too many good doctors in this area to allow doctors to treat me as a free money machine. read more

dr. livingood and his staff are outstanding. they are timely, they readily bill insurance and dr. l is extremely knowledgeable

I cannot say enough good things about Arlington Dermatology and the two physicians running this practice. My family and I have seen both Dr Coyne and Dr Livingood for various dermatological needs and found them both o be extremely knowledgeable, professional and effective in diagnosing and treating various needs. I have had them diagnose a case of shingles, treat alopecia areata on multiple occasions and get my annual skin checks at this practice. Unlike other dermatologists in the area I did not find either physician ever rushing in and out throwing prescriptions at me. In fact, I felt they took more than the average amount of time to consult me on my concerns and offer collaboration on treatments when more than one option was available. I have recommended both to close friends and neighbors who also have very similar sentiments. I would not hesitate to see either Dr! read more

My first-time experience was very seamless and comfortable; the staff and Dr. Coyne all listened and communicated well. Their prescription delivery partner is also very reliable and convenient. read more

Dr. Livingood saw my son for a lesion on his foot. My son was anxious about the procedure that needed to be done, and he took time to explain it thoroughly to him and make him feel comfortable. We received professional and compassionate care - I have recommended this practice to many friends and colleagues. read more