Finding a doctor in general can be difficult, especially if you need to find a specialist. Making an appointment with Forefront Dermatology was painless and the office staff upon arrival was welcoming. From start to finish I felt like I was taken care of. I have already recommended others to Dr. Kent who are in need of a Dermatologist. Dr. Kent and his staff were professional and kind, I am glad I found their office. read more

Mona was unprofessional and I would not recommend her. I have had positive experiences with other providers at Forefront Dermatology.

Dr. Kent is the best. He listens to you, details all options for medications/treatments, and keeps the appointments on time. I've been a patient for almost 5 years. read more

Dr. Kent is an exceptional provider and provides really great care to his patients. Absolutely horrible and unrealistic to his MA's. read more

Dr. Kent was friendly and knew what he was talking about, I was happy with the care provided. I am unhappy that I was left waiting in a room for over an hour after my appointment started before I was seen by the Dr. though. I can't even imagine how long wait times would be if you had an appointment afternoon if it was this bad at 9 AM. read more

I had a very poor experience with this practice as well as PA Patterson. It's a factory and they rush and staff unfriendly. Another dermatology office was no longer providing medical treatment and had reached out to Forefront Dermatology to see if they could accept me as a patient. Forefront Derm said yes and that they treated for the condition. I booked an appointment and took off of work and provided the reason for the appt ahead of time and the medical records. The office didn't review any of this ahead of time and when I arrived (after filling out an INSANE amount of paperwork since they are all automated) I was seen by a nurse who within the first 90 seconds said they didn't treat this condition and that she'd send in PA Patterson but she knew they didn't treat for it. PA Patterson was incredibly rude and condescending and said the same thing that the nurse did. I was out of the office within 2 minutes flat since that was the only reason I'd gone in that day (to get prior authorization submitted with my insurance co to then be treated) and was told that wasn't possible. It was so unprofessional that they even booked me for the appt bc they knew the reason ahead of time. Even the front desk said I didn't owe a copay as I was out of the office so fast. However, I was sent a bill for that visit. I called about it, but never got a call back. And after several emails just kept being redirected. It truly is a factory and their administrative staff dials it in and doesn't care. The team was unprepared and didn't review my medical records and I felt the PA acted unprofessionally. It felt like a factory. I do not recommend. read more

Don't go here for your annual skin screening. The appointment itself was thorough, but the billing process was shady, and I ended up having to pay $56 for this preventive care, which should be free under standard insurance. The issue is that this office's billing department won't code any visit as preventive care - everything is just an "office visit," which comes at a cost. The billing department told me this when I called to inquire about my bill and wouldn't change the code. This wasn't mentioned when I booked the appointment or when it was confirmed. My insurance can't do anything to override the billing code, so I'm stuck with the bill. I didn't have this problem when I went to the D.C. office before the pandemic, but I won't return to any Forefront locations because I can't trust them now to disclose these things. read more

Not hard to get appointment, and I was seen promptly at the scheduled time. Dr. Kent as thorough and knowledgable.

In 2021, I went here for rosacea/allergy/infection (not sure) on my face. I was prescribed a course of antibiotics and told to use sulfur soap. I did that and my red cheek problem went away. I had this problem again this year and I found another clinic nearby from my insurance company, I thought it was this clinic, and that doctor prescribed me $500+ of medication (was $800+ before insurance). . I didn't buy it, just thought she was making money. I found the 2021 bill in my mailbox and I'm going to contact here again on Monday to see if they can accept Cigna insurance. It went well, I am in the process of treatment. FYI, this clinic doesn't have a very good service attitude, but it can treat skin problems. read more

I visited Dr Ginelli a couple of weeks back to help me for a second opinion on a scalp lesion that I was experiencing for the last six months with no success. He correctly diagnosed the problem and prescribed the right medicine. he informed me that I have been treated for a different disease. in addition to being so right, he was very meticulous and thorough and very kind and understanding. I look forward to recovery. Respectfully, Hikmat Nasr read more

I'm not sure why it's so hard to find a good derm but this place isn't it. It's a huge challenge to get a hold of them for anything but scheduling an appointment. The office is RUDE they speak over you and want to argue over everything. There is no follow up with the NP when the Dr has requested it. Without involving HIPAA there is malpractice from the MP that is being addressed. read more

Unfortunately can't recommend. Doctor didn't take a look at my skin for longer than maybe 5 seconds and condescendingly responded when I asked questions about my concerns. Ultimately they just threw a bunch of products at me to take. Took them at far less than their prescribed rate and dosage and had a horrible reaction with no benefit. Not shocked. Won't be returning. I did love my nurse, however. But with doctor Rhett there was no asking of questions or strategizing on what might be causing a sudden onset of skin issues. A real shame especially from a derm. read more

I love Dr. Kent. He's a great dermatologist. Getting an appointment is another story. A rash broke out on my arm. It itches. It appears to be in response to a cream I am using for my senile purpura. My senile purpura requires treatment, but not the treatment I have been using for several months. I just got off the phone with a scheduler who insisted on verifying everything like i am a new patient. Most office ask if any of your information has changed and then I can answer no, nothing has changed. Not this office. Line by line. After spending all this time on the phone, the only appointment she could offer was October 4th (today is September 3rd.) The idea that I might need to see a doctor sooner than a month from now did not compute. When I told her I did not want that appointment, she hung up. I think I may need to search for another dermatologist. read more

This is just from a first time customer perspective. Since I moved to Arlington I needed to get a new dermatologist given my old one was out in Loudoun county. This office was recommended to me by a friend who had a very positive experience there recently. And I had a very positive first time patient experience there today. I saw Dr Giannelli for a suspicious mole. I had the mold removed in office right then. He gave me information about the moles on my back and I did not feel a thing with the mole removal or the stitches. It was over very quickly with absolutely zero pain. I'm all about zero pain. He had excellent "bedside" manner. I think if you need a dermatologist in the Arlington area this is a good bet. It is closer to Virginia Square Metro than Ballston. There is street parking and there's also a parking lot in the back. You will pay for your own parking, keep that in mind if you drive there. Don't park on the street without paying, because it's an area that the parking cops monitor. read more

Forefront Dermatology Arlington, VA - office - Dermatologists Near Me - Arlington, Virginia

It is absolutely absurd that they charge 1$ per face mask and you have to comply. I've been going to several physicians in the last couple of years and no other practice charges for face masks. Especially for a cosmetic practice where they charge cash for fillers and Botox. There is a limit to scamming patients read more

I booked an appointment 2 weeks ago and they confirmed it the day before just to go there and denied me because I didn't have insurance and they don't take new patients without insurance even when I was paying out of pocket. Never again read more

Dr. Kent told me the best solution would be a biopsy to figure out what was causing my rash. What he failed to go over was the fact that a biopsy would leave a horrible lifetime scar. Having never had a biopsy before I wasn't aware of this fact and he did not explain this to me although when I looked in the portal notes he LIED and said he went over the steps and risk. Absolutely not, I would have never have said yes. I hope he sees this and learns to better communicate with his patients. Not everyone is okay with having a biopsy scar for life. Also the biopsy didn't even return any valid results or answers so all for not read more

I feel scammed by Forefront Dermatology and Dr.Kent. I came in for what I though was a plantar wart. Dr.Kent walks in, immediately tells me that it's a corn and not a wart, grabs a tool and scrapes it for roughly 1-2 minutes, and then told me what topical gel to order from Amazon. Under 5 minute visit. I later received a bill and learned that in addition to charging the $223 office visit (I have no problem with this) they also charged me for a $341 "surgery" service. Let's be honest, Dr.Kent filed off a callus on my foot and charged me for a surgical procedure, without notifying me or even explaining that this would be an extra procedure charge. I called and spoke to the billing department and they weren't helpful at all. read more

Dr. Kent is caring doctor. Our nurse Tammy make us feel so welcome to this office. we will definitely come back for following appointment

Horrible experience. I scheduled my annual skin cancer screening via ZocDoc with Dr. Rhett Kent and received my confirmation email and all the reminders leading up to my appointment at 8:30am. I walked in and the receptionist said they had no record of my appointment, despite me showing her my confirmation email for the date and time. She said they had someone else scheduled for the time and wouldn't be able to see me. A complete waste of my time. Someone dropped the ball at my expense. read more

Forefront Dermatology Arlington, VA - Confirmation email - Dermatologists Near Me - Arlington, Virginia

Dr. Kent is excellent. He took care of my basal cell carcinoma efficiently and deftly without making me feel that he was rushing. The only issue was that the receptionist wasn't very clear in informing me about the entrance to the building, but that was minor. Once I found the right door, the wait time was minimal. read more

Most negligent customer service I have ever seen on a private health care provider. Someone needs to retrain their front desk representatives. She made me feel unwelcome right from the beginning. Sadly I didn't have the chance to meet the doctors. It's crazy how much impact a first impression causes on a potential client. Can't say I recommend this place. read more

Avoid!! I went to one appointment to have a spot looked at last year. It's been about a year since that appointment, but I've just received a call from a debt collector over a $50 bill. I took care of the payment, but have serious concerns about Forefront's billing department. For one thing, I moved states several months after my appointment and setup a forwarding service with USPS. I never received a single bill in the mail! When I asked Forefront's billing representative if they called me before sending this "debt" to the collectors, they claimed they called once. Once during a work day while I had no access to my phone. I also asked if they tried to contact me via email. I did an email mailbox search and found nothing. The representative confirmed they did not email me. So, the billing department left me one phone call and sent one letter to an old address ( I moved states). They refused to forward the bill to my correct address and decided to use a debt collector instead. All over a meager $50 that I've since paid. This is a fraudulent way to conduct business! I am also contacting the BBB. Stay away!!! read more

Forefront Dermatology is conveniently located in the heart of Arlington. The office is very clean, stuff is courteous and professional. Waiting time for me was 2 minutes. Dr. Kent is very polite, very knowledgeable and easy to talk to. I highly recommend Forefront Dermatology. read more

Dr. G is really nice and patient. He listens to me before examining me & he continues to listen while he examines. I can call and get an appt whenever needed. He has no issues with changes something if I don't feel comfortable with it. He always does it with a smile. He doesn't take all day either it be in and out. But he never rushes he doesn't beat around the bush in my opinion I like that. The wait time is never long. I've never waited in the waiting room longer then 5-6 minutes and when I get to the examine room it's never long then 4-5 minutes. When he comes in he's always smiling and so cheerful he makes you feel very comfortable. The staff is polite and professional as well. Great team here. read more

Receptionists were friendly and kind. Dr. Rhett Kent was very attentive and informative. During this unprecedented time, all staff and doctor wore protective masks. Five stars! read more

Dr Rhett Kent and his staff are amazing. I had Botox and restalyn injections and am very pleased with the results. I look refreshed with fewer wrinkles! I highly recommend them. read more

Dr. Kent and his team were wonderful! Dr. Kent gave me a BBL treatment and I really like the result. He was patient and thorough. I was a little nervous about the treatment as it was my first time, Dr. Kent and his team were very empathetic and very reassuring, which helped me a lot. I highly recommend Dr. Kent and his team. read more

I was impressed to find that Dr. Kent was clearly interested in ensuring that he answered all of my questions during my visit. He addressed the primary concern for my visit and then answered additional derm-related questions. His demeanor was kind and his attention outstanding. I would definitely recommend Dr. Kent. To give some perspective on my review - I have become disappointed with dermatology visits in the US, as I find that doctors provide only make 5 minutes of their time available (instead of the 45 minutes that I've grown accustomed to overseas). read more

I was recommended by a friend to another dermatologist but they didn't accept my insurance so I scheduled an appointment with Dr. Kent through ZocDoc within 3 days of my original search. The front desk staff and nurse were all so kind and welcoming. Previous experiences at dermatologists weren't good (I felt like I was being sun-shamed), but I was so pleasantly surprised with this practice! Dr. Kent is kind and professional and made me feel comfortable and more knowledgeable about my skin. My search for a permanent dermatology practice has come to an end read more

Doctor Kent and his assistant Brenda were very kind, knowledgeable, thorough, and generous with their time. I'm very pleased with the treatment I received and the recommended path forward for caring for my skin. Their office is also in a very convenient location in the Ballston area and it was easy to schedule an appointment. I highly recommend Doctor Kent for anyone looking for a great Dermatologist! read more

Got a next-day appointment by phone after a 2-minute hold. Arrived early to complete paperwork and was seen within five minutes of my appointment time, then a brief wait in the examination room. Staff all courteous, attentive, patient and professional. read more

Friendly, professional and efficient practice- my exam was very thorough, the doctor made sure to explain everything and answer questions. At the same time the office staff appeared efficient and there was very little wait, lots of space in the waiting room, etc which is good during Covid especially. It felt safe to visit and I am glad I didn't have to delay my skin check ups. read more

I had an irritated mole that I hoped could be removed within the next few days. Forefront totally exceeded my expectations. They offered same day appointments and I was able to get in, have an exam, and excision in less than 40 minutes. Overall was a very good experience and I will definitely come back. read more