If you are looking for a good place to take your car you have found it here at lupe's auto i have been going here for years, And Eric & his dad Lupe are the BEST very honest and very fair in pricing. Go you will be treated fairly. read more

Friendly, honest, and good price! Had an oil change done on my 2015 F150 5.0L V8 and only cost me $66, and the tire rotation there was no charge. My truck is getting into the higher miles, so I appreciated when they told me the serpentine belt was starting to crack and needed to be changed soon. Valvoline had charged me around $108 for a regular oil change and that was with a veteran discount. Another place charging me $30 for a tire rotation. I'm new to this area and a new customer at Lupe's, but I'll definitely be back. read more

Lupe's Auto Center is one of the best auto center's I've gone to for help with my car. I've been having this strange noise some mornings with the start up of my car and decided to bring my car to Lupe's because of the raving reviews, and guys let me tell you, he is hands down the most honest auto shop owners I've ever had the fortunate of meeting. I've been to many and have more often than not, felt like I was looked down upon or offered repairs I did not really need (for example, I've been told that my filter was old even when I had just replaced it 10 days ago), but Eric was absolutely wonderful, attentive, and is very knowledgable. His shop is spacious, has a small fenced lot for your car, and you can tell that he really cares about his shop and his customers. When I inquired about an appointment on his website, he called me pretty much the next day and he really took the time to get to know my concern, asking great questions and never rushing me when I did not know exactly how to explain the noise. I loved the way he talked about the issue, it was mindful and detailed. You could tell from that conversation that he takes his job seriously and is passionate about it too. He allowed my partner to drop my car off on a Monday and tried very hard to duplicate the issue, unfortunately he was not able to and we had a great conversation on the plan to move forward, he also was understanding and acknowledged that he did not want to hold my car too much longer knowing it is difficult to go without transportation. Eric was flexible and kind, just a genuinely great person and business owner. I definitely will be back to him for all my car needs. Shoutout to Stephanie too, my partner said she was great with customer service and she tried hard to reach out to me to provide me updates as well. Highly recommend and I'll definitely be back! read more

Outstanding auto repair location. My 2015 Jeep Cherokee is running like new. They are very knowledgeable and professional providing honest evaluation of your service needs. They are one of the BEST repair shops in the Inland Empire and I highly recommend them. For the best service, price and honest evaluation, talk to Eric, he knows cars! read more

A check engine light came on in my car while I was about an hour drive from my home. I stopped at a automotive repair shop to see what it was, this place told me it would co $2,004.82, I left and drove to Autozone near my home, they gave me the print out wi the code, I made an appointment with Lupe's which I have been a customer for over 15 years. After dropping my car off, Lupe's test had the same code as Autozone, the cost was only $798.00 , thank God for the honesty of Lupe's, this is why I only trust my auto work to Lupe's, I have referred several family members who are very pleased with the work that Lupe's Auto does. read more

Good people, fast service! I highly recommend this place. Eric the owner is very welcoming and gets the job done fast! He calls and keeps you updated. He repaired my wife's car super quick! If you mechanic hit up LUPE's! The boys will take care of you. read more

I live in. BEAUMONT but I continue to make the drive to Ontario because I trust in the work Lupe, Eric and the rest of the staff do. I never feel taken advantage of and am always explained in detail what the issue is. read more

This was my 2nd time taking my Nissan to this shop. I told them about my issues with my car belts and the next day Erik had my car looked at and resolved the issue. Excellent communication and very helpful. Will continue to take my car here. read more

Amazing service and people that work here. It's Family owned business. I just took my Honda here. Usually when I take my car somewhere it always comeback the same week with a check engine or something's else with it. Not at Lupe! Very professional and knowledgeable. They break everything down for you and even take pictures. I appreciate the honesty, the great service and quality they offer. Definitely recommend . read more

They patched up one of my tires and prior to checking the punctured tire, he checked all the other tires, making sure they were all inflated at the proper level. read more

Amazing Service!!! Engine rebuild on my Durango. Running like a new truck, Saved a lot of money not getting another vehicle.

This is my third time taking my vehicle to Lupe's Auto over the last couple years. Since the first time Erik was amazing. He kept me up to date on what they found, he explained it and made sure I understood and gave recommendations on what needed priority fixing on my vehicle. First time my vehicle needed so much work and his team got it all addressed. Second time I needed ac fixed which was something I had previously chose to hold off on. He won me as a customer after my first experience. I have recommended him to my family and they as well have chosen to make this business their preferred mechanic. Prices are affordable and fair and customer service is amazing. Thank you Erik for your help and service! read more

Very helpful staff. Super knowledgeable and 110% honest. Have switched all my services with them and take all cars there now. He to the time out of his busy schedule to teach my teen son about his first car maintenance etc. Truly grateful. He works on my Lexus vehicles and Nissan. read more

Lupe's Auto Center - Auto Repair Near Me - Ontario, California

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I took my truck to Lupe's because it had a small coolant leak. Initially it seemed like the issue was fixed when I brought the truck home. But when I went to drive the truck later, coolant was streaming out from under the car. I took it back to the shop where it stayed for 12 days without being looked at. When they finally did give an update on the car, things were off with the diagnostic. They mentioned a timing belt, when the truck has a timing chain. They also said there was no way to fix the issue without removing the engine (which of course, costs more). This ended up not being the case. Ultimately they wanted to charge me thousands again to fix the leaking which was in the same general area and should have been caught when I took the truck in the first time. In my opinion, their diagnostics are lacking and they have convenient loopholes to not honor their guarantee. Caveat emptor if you choose to come here. read more

I have been going to dealers for decades And the service that has gotten worse over the years and the cost have been crazy high. I found Lupe's on line about a year and a half ago. They have been great. they are honest and do what they say. The latest Issue had to do with the gauge for charging. I took it in, they diagnose the problem. Eric called me and got approval for the work the same day. They were going to replace the alternator and belt, after looking at the belt the decided it was still in good shape and didn't need to change it . This saved us money. The work was done the next day and ready to pick up. The dealer would have been a week. I only have good things to say about Lupe's. read more

I've been going to Lopez Auto for a couple years now and they always have friendly staff and do quality work. I highly recommend.

There is no other place. After I moved from Ontario, and Eric at Lupe's auto had always done such honest work, we were afraid to trust anyone else. For over a year I took my car from San Diego to Ontario to fix. read more

Good work and good customer service. Prices are good very clean waiting room fast service.

Lupe's Auto center is the best!!! Erik and Lupe have taken car of all our family's cars for over 25 years and have always done an excellent job, professionals at all aspects!!! Quality service and timely! Thank you all for all you do for our family We recommend this excellent family business to all!!! read more

My lady and I been coming here for years. Well trusted, Eric, the business owner, calls you and gives you updates and explains everything to you. Anything they see that would be extra or expensive he calls first and explains what it is and why. They go really go out of their way for you. read more

Thet did a QUALITY job on my front breaks. Came here for rear brake squeaking. Eric explained everything, found the problem, and repaired. They definitely are professional and knowledgeable. Their work is top notch and perform quality job on your vehicle with very reasonable cost. Thanks Eric! read more

My car was on the brink of breaking down! I didn't know what was wrong with it so I brought it here, they diagnosed it and fixed it! The price was fair and Eric took time to show and explain what was wrong with it! read more

Lupe's Auto Center is super helpful and the staff is very friendly. Stephanie and Eric are your main POC's. Eric will describe the issues with your car and explain anything that is uncertain to you. They're closed during the weekends but are quick to get your car fixed throughout the week. You won't be disappointed. read more

amazing service I can always count on them to solve the cars issues and price excellent

I took my 1977 Ford f150 to Lupes Automotive for a a smog check what ever it needs to get it to pass smog my 2010 Dodge Charger will be next around March or April I've been taking my vehicles to Lupes Automotive for over 10 years now and I am very happy with them I like the way they do things and I never had any issues with them after getting my vehicles back. read more

They are very transparent- Eric explains in detail the issues and options for repairing them. Very fair prices. They have repaired our brakes, replaced tires, fixed the tire sensor and done an oil change. Assessed for struts and provided recommendations for the repair. read more

Awesome service. I've shopped all of Ontario for my Ram 2500 and this is definitely the best quality, prices and service.

I'm always satisfied with Lupe's Auto and the work they perform on my car. Honest, dependable and good prices, been a customer for years.

I was referred here by a friend of mine. They friendly, professional, and very accommodating. The work was done quickly and at a reasonable cost. Eric was very helpful in explaining the process and walked me through what they did. I would recommend them as a quality auto repair shop. read more

Eric is BEST mechanic EVER. He always exceeds my expectations. His father, Lupe, must have been a man of genuine integrity and character and our family is grateful to have such an honest and smart mechanic to rely on. Stephanie, his lovely wife, and partner are always willing to explain the auto issues in such detail with such patients. We always leave feeling confident that we were not overcharged or sold something we did not need. Even though I have moved to Murrieta I will only come here even for an oil change. There is no other place worth my money and trust. read more

I wanted to love this place, I really did. About a year and six months ago, I paid over $1000 for preventative repairs for my 2005 Chevy Aveo including the water pump and timing belt. A week later, my car broke down directly because they did a poor job and it caused my car to overheat. Long story short, my car was in and out of their shop about six different times and I decided to take it into another shop when Lupes recommended I shell out another $1200 for a valve job. I took it in to a different location and what do you know, all they did was CLEAN, not even replace, the spark plugs and my car was up and running again. Today, I found out my car needs a head gasket repair. Mind you, I've driven this car less than 5,000 miles since it has been my second car. I paid Lupes $1000 for preventative maintenance to MAKE SURE my Chevy won't have head gasket failure in the future. Doing that gave me nothing but headache and now I am forced to spend more money to fix my car because they did a shitty job at it. Unbelievable. Save your money and take your car to another dealership that will actually take care of you and your vehicle. I highly recommend Midas of West Covina! read more

Lupe's Auto the one stop that doesn't cause stress or a long wait time you are welcomed with a smile and given options to fit your schedule my appt time was exactly that in and out for my oil change unlike my experience with other places I've gone to that had me waiting and most importantly service is explained in detailed with options should you need any other work to fit your budget no one wants to or may even have the money for car services or repairs but with Lupe's auto you can count on excellent honest and affordable service read more

Called Lupes Auto 2 days before Thanksgiving thinking, no way they will get me in. I called and they had me bring my car in right away. The lady who checked in my vehicle in was very nice and made the process quick and simple. What I liked the most is Eric explained simply what the issues were, charged a very fair price and I had it back the next day. I will be back for any future car repair needs. read more

Lupes is the best place, we've been taking our cars to Lupe and Eric for years and they have always taken care of us!!! Great family own business!! Thank you for all you do and taking care of our needs! you are the best!!! read more

I brought in my 2015 Honda Civic that I just bought online to get it checked out by a mechanic. Eric was the one who helped me. He was very knowledgeable and professional. He took it on a test ride, hooked it to a computer to check for codes, took pictures of a few concerns, and even rotated my tires. He took the time to go over a few things with me. Even found that one of the axles has gone bad, sure enough I took it to a Honda dealership and they found the axle had failed. I wouldn't have noticed that, he saved me a couple hundred bucks since the Powertrain warranty is going to expire soon. Very nice customer service and they seem to do good work! I would recommend. read more

I have always wanted an honest, reliable mechanic. When I started feeling like my brakes were being weird, I was a little nervous about how much that was going to be so my mom told me to come here. Apparently several of my family members come here now. Eric was very communicative, very kind and patient. Extremely knowledgeable and I believe very honest. He told me the front brakes didn't need replacing yet. Only the back ones. He could've easily said both and I would've believed it. I will definitely be coming back from now on. It's worth the drive. read more

I brought my car in for service, I wasnt sure what was wrong with it. They inspected my car and were able to find the issue. Im highly impressed with how fast they handled everything and with their customer service. I definitely recommend this place. They won't rip you off, explain the issue to you simply, and will get it fixed right away. read more

I've been a Customer for a few years now. Never disappointed. Lupe's AC, Eric, and Stephanie are awesome. They always keep me informed on the progress of my vehicle and Eric does an outstanding job with explaining the problem. Cost for the work they do is always very reasonable and on this day, better then I expect. God bless read more

I'm Not sure If It's Professional Courtesy, or Their Parents raised them to be amazing, or they are simply REALL REALLY loveable people, but the mechanics, the young lady in the front, and Eric are heaven sent, not only do they break down precisely what needs to be repaired, they educate you about the consequences of neglecting certain repairs, and help You prioritize the immediate car repair needs, and they do it with such a kind spirit, I was really like " here take my money"!! which never happens in my head- like ever! Financially wise I'm not sure what the comparison would be, but as a woman- whose heard so many horror stories of being taken advantage of by mechanics because we are women, this place receives a 5 star for ensuring I do not feel any sort of inequality . I love them. read more

Long over-due review! If you like supporting small family run businesses, this place has never disappoints. Eric and his family have been taking care of my family's car needs for years. Not one of my family or friends have ever had a problem, in fact, they have gone over and beyond making sure we were taken care of with honest upfront pricing and great turn around time. During Covid, and the worst time while my dad was on a ventilator, 2 of our 3 cars went out, we needed our cars so we could visit him. They were really busy when I called, explained the situation. Eric walked me through having AAA tow the first car up with the keys, he met the driver and had the car back to us later the next day. As soon as we received that car back we had the next one towed on a Monday that had a major problem. On Wednesday I was shocked and received a call that the car was ready! They made one of the toughest times in our family's lives easier, and will never forget what they did, they treated us like family. We all feel the same towards them. If you like supporting true family owned and ran businesses, then Lupe's Auto is truly worth trying out, pure class.... read more