Ended up getting my 2018 CRV towed here after my battery was smoking on my way back from Santa Barbara. The team was so helpful is diagnosing the problem, was transparent about everything they did & how much it cost. I was out in 30 min! Would 100% recommend to anyone & everyone. Speedy & phenomenal service read more

Fantastic shop, highly recommend. Alex and team clearly take pride in their business and work. They are knowledgeable, professional, and respectful of your time. When I showed up, they had my car in and out within the timeframe they gave me when I called them up. The waiting area is clean and well lit, and there is a tv if you have to wait with little ones. Alex took the time to explain to me what the various services he offered provided, as well as answering all of my questions. The pricing was fair and transparent. I will be making this my shop going forwards, and I recommend you do the same! read more

This was my first time getting service at Maintenance Pros, and I can't say enough about Alex and his team. Honest mechanics feel hard to find, but he's definitely one of the good ones. I came in for an oil change, transmission fluid service, and a full inspection at 88k miles. At my previous mechanic, I'd wait half a day or more. Not here. Alex told me the service would take two hours or less, and he delivered--my car was ready in just under two hours. The only delay was a 15‑minute mix‑up from the parts store. The shop is the cleanest I've seen. The waiting area had drinks, snacks, a TV, and a nice leather couch. You can tell they take pride in their work and their space. I've found my new mechanic for my family's cars. read more

Please please give this place your business. I left the dealership after the non sense I was told, found him first and never felt better about leaving my jeep somewhere. He was honest, reliable and quick. They did such a great job and it was affordable that my husband brought his truck over the next day for his brakes to get done. Thank you maintenance pros, we are repeating customers now. read more

Maintenance Pros - Business name - Auto Repair Near Me - Upland, California

Honestly, the best experience I've had at an auto repair shop. Alex was super helpful and informative. I really appreciate the total transparency when working on my car. I didn't feel like this shop was looking to make the most profit possible. They genuinely care for their customers and keep them in the loop each step. Getting car repairs is always pricey, but I didn't feel like this cost me an arm and a leg. Thanks again! read more

Alex the owner responded to me on Yelp gave me an OTD price for the services I needed no BS. When I arrived Alex was very hands on and took care of me the parts was already at the shop explained everything and what's to be expected I was done few hours before closing and the shop it's super busy. Like other reviews I never seen a shop this clean and organized including the bathroom. For comparison my own mechanic that I been going to for decades cannot give me a simple straight estimate they have to inspect it first of course with a fee. Now I will be going to Alex for all my car maintenance and repairs Highly recommended read more

Let me just start by saying don't hesitate to bring your car here for any auto repairs. Alex and his team went above and beyond to help me with my Mercedes GLC 300 that I brought in for a oil leak. I have been her previously with my sons car as well and they always make sure repairs are done correctly and professionally. Alex is super knowledgeable when it comes to your vehicle and makes sure he educates you on your vehicle as well. Alex also does his best to give you a fair a reasonable price Customer service is top notch. I will forever be a loyal customer. read more

Maintenance Pros made me feel like I could really trust what I was being told. Often times I feel like I'm being swindled into getting more work done than I need. Alex let me know I was still months away from needing new brakes! That NEVER happens! I will definitely be going to get all my work there done. Wish they were open I the weekends though. read more

Great experience with the owner and team. Went in with an alignment issue and the owner went over the detail of the actual issue and the work performed. Because of that I was able to the take it back to the dealer for recalled issue. They saved us time and money. We will be bringing our other vehicles in the near future for routine maintenance. read more

I was on yelp shopping around for some quotes on getting my Lexus service for 100,000 miles. Base on the reviews here, I thought about this place but when I got a response back that they don't give out quotes on Yelp and part of the explanation is that some of the service that might be needed and the price of the service is depending on the amount of fluids, really? I guess that means they don't know how much fluids a LExus takes for an oil change, transmission fluid? Brake fluid etc... read more

Maintenance Pros - Auto Repair Near Me - Upland, California

Very insightful and responsive. Didn't get service but I wish I could've. - mistakenly bought my own parts a couple months back and decided to do it now. My issue is I don't have a return option so now I'm stuck with parts. I replaced my front brakes/ rotors and had difficulty removing the rear caliper bolts. Alex broke down how the pricing works and how my request (doing the job or breaking the bolts) would go against their policy. As a business should, they should protect their business and customers with their own warranties and trusted parts. But if I wasn't in this predicament, my first choice would've been at Maintenance bros and paid for the service and parts. Seems like a helpful and honest business based off their customer service. Although this is a slight inconvenience on my behalf, I understand the hesitation. read more

Straight to point, quick and easy. Keep their word on the cost. Overall I highly recommend this place.

These guys are the most professional car people I've ever met. This is a stand-out shop that beats everyone I've ever dealt with when it comes to car/truck maintenance. These are the only people I'll let touch my vehicles. read more

Ok, Alex daughter is a class act, sweet and very professional. I saw them on yelp and they had near perfect rating. I was skeptical, no way they have a near perfect rating, could be their friends speaking on their behalf? Well my car was shot, I have a white Nissan Sentra that it was on it's last leg, I had it towed to Maintenance Pro. I told them I needed a diagnostic test and let me know the damage. Alex daughter is a sweet heart! She called me back said she had bad news, she said it was better for me to scrap the car and spend the money to get a new one instead of them working on it, they found slew of issues and the transmission was the worst of them, she said it was expensive and they didn't want me to spend a lot money. However, she said they can fix it but it would be a lot. But she said better to get into new car or used because they didn't feel right for me to spend that kind money. I AGREED WITH HER BECAUSE I HAVE THREE DAUGHTERS THAT TOOK THIS CAR TO THE CLEANERS and I know Alex daughter was telling the truth. I told her thank you and I appreciate her honest opinion and I would like to take care of the diagnostic fee, she said don't worry about it, we got you, and she said, I'll ask my dad to waiver it because this car had been through a lot. There are good people left in this world. She took the time and kindness to help me out. Class act, I plan to take my cars to them from here on out! Alex daughter thank you for being you! God bless! read more

Being new to the area I had to make a decision based of yelp reviews. So I When in for a quick diagnosis of my check engine light in my 1997 ford f150. I had an idea of what the issues where and the team here was right on spot. Alex gave me a great deal and was super professional, upfront , and made me feel as if he had my best interests in mind, which was price and knowledge of issues at hand. I would recommend a visit here first and save yourself a headache of bargain shopping and paying for subpar work. Thanks again MPros read more

I had a great experience at Maintenance Pros in Upland. I brought my 2015 Corolla in because it was shaking when braking at higher speeds, and they diagnosed it quickly. The pricing was fair, especially for the quality of work and the premium brake pads they used. Everything was explained clearly and transparently. They resurfaced the rotors, installed new front pads, and had everything done in a short amount of time. The car now brakes smoothly with no vibration. Really appreciate the honesty, transparency, and efficiency. I'd definitely come back and recommend them to others. read more

Outstanding Service! The team here is friendly and the pricing is fair. I sincerely appreciated their honesty--they tell you the truth with no hidden problems. The follow-up was great, and the waiting area is clean with a nice snack/beverage bar. Even the restroom was spotless! Highly recommend. read more

Maintenance Pros - Outside Shop - Auto Repair Near Me - Upland, California

The best Auto shop i've ever been to. Everyone is so honest and professional. Unlike other store that would ask you to fix something that doesn't need to be fix or still have some life in it. Maintenance Pro gave me a couple of options and throughly explained to me every single options. In my opinion, their rate is pretty good too. I have already refer them to a few of my friends and all of my friends are extremely satisfied with the work, honesty, and rate. Their work are pretty clean, also working station and main lobby are pretty clean and organized as well. They even offer you some coffee, water, and snacks while you are waiting. Come and check out yourself read more

The mechanics were knowledgeable and polite, and they kept me informed throughout the repair process. The issue was fixed successfully, and everything works perfectly now. However, the waiting time was longer than initially promised. Despite that, the service quality was very good. read more

I came back for a routine oil change and was surprised to find out that the person I worked with before, Rob, wasn't the owner. I was very pleased to meet Alex this time -- he's the owner and personally comes all the way from Newport to make sure customers get top-notch service. That really says a lot about how much he cares about his business and customers! He clearly explained everything that the technician found while doing my routine check and even took me to the back to show me exactly what was going on with my car, and made sure I understood the repairs needed. He was very patient and answered all of my questions that I had. I ended up just getting the routine oil change and my air filters replaced, holding off on the pricier repairs. On top of the great service, Alex even threw in a few discounts and offered to see how we could lower the price of the bigger repairs that would be needed soon. Natalie, the front desk service manager, and Zach the technician that worked on my car were also extremely kind! Definitely worth the money for quality service and quality parts. Everyone here is honest, professional, and patient. They made sure I felt completely comfortable with the process. And the snack & coffee bar are an added bonus. It's rare to find a shop this transparent and trustworthy -- highly recommend! read more

Fantastic customer service and super fast work! Had me in and out in 30 minutes! They even got the work done fur less than my insurance deductible and saved me some money! Absolutely satisfied with their work and would highly recommend them! read more

It was my first time back since June and I came in for a routine oil change visit. A bit pricy for an oil change, but due to current times and the amount of help I've gotten from these guys over there years, I had no issue with it. I also had no idea Rob had sold the business, but I was treated with the same hospitality that Rob provided under the new owner, Alex! I also saw a couple of the mechanics in the garage originally under Rob are still in the garage doing the same great work they did under him! Will definitely continue to return back to Maintenance Pros! Thanks again for taking great care of my cars! read more

Amazing service, very clear and personable. Honesty and integrity is top notch. Had my AC serviced and will be back for future needs and upgrades for my 2013 Ford Raptor. read more

Honest friendly and the price is right. I will definitely becoming back . They also have. Nice snack and coffee bar. Owner is friendly and responsible. They don't jip you here. Last time I took my car someone quoted me 2k to fix the issue I brought I here they fixed it for less than 10% of that. Will come back again ;) read more

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This is the first time I visited Alex at Maintenance Pros, based solely on the reviews here on Yelp. I recently bought a used car, and brought it over to start routine maintenance and have it checked out. The office and the work areas are spotless and well-organized. My first impression of Alex was positive. He's approachable, knowledgeable, and very willing to answer questions, but as we talked, I was really impressed by his honesty. In my opinion, if you can trust your mechanic/technician, you're in good hands. He thoroughly inspected my car and performed some maintenance. I asked him about doing some work that I was willing to do for the car, and he suggested putting it off until later, and explained why. He could've easily suggested to do that work now, and I probably would've had him do it, but the reasons he gave me not to made sense, but it also revealed his honesty. That means a lot to me. So, I'll be maintaining my cars at Maintenance Pros. read more

Fantastic experience. Great communication and straight-forward pricing. Vehicle needed an advanced diagnosis and was handled with care and consideration. read more

Our older vehicle needed AC repair. The front worker was very courteous (high par courteous) and took down our information. He updated us through the repair (required a new AC condensor) and our AC is working great. Excellent service. read more

Car broke down on me on a Sunday morning. Did a quick search for nearby mechanics and on a whim had the tow company drop my car off at Maintenance Pros due to their previous reviews. Just about every shop is closed on a Sunday. Left my car there and came back on Monday morning and spoke with Kim about my circumstances. She advised me they would look into it that day. I ended up having to wait on a rare part to arrive, so while the car was in their shop I went ahead and approved some other work that needed to be addressed while they had the car. During this time I was able to speak with their tech Zach and he graciously answered my questions and showed me the issues he noticed while the car was on the rack. I appreciated this, I don't know much about cars but I know my way around my car. He struck me as someone that knows his trade. Once it came time to pay my bill and get my car back I was able to speak with the owner Alex and he was able to work with me on the part nobody likes. Yea it hurts with labor costs but I'd happily bring my car back because they took good care of me and my car. I purposely waited to write this review to see if any of my problems with my car reappeared. I can confidently say, they have not. Very happy with service and staff. Kim, Zach, Alex, thank you very much! read more

This one. This is the one that you want. If you want to ensure you can trust whose working on your car, if you want a professional team that will explain things patiently and if you want someone who can get your car working the way it needs to, then this is the shop you want. You won't find better customer service and you won't find a better staff with a wealth of knowledge like they have. I'll be a customer for life, and I hope you'll all do the same. read more

I just want to thank Rigo for helping me today. He was very professional and went out of his way to reset my dash settings. Very attentive, polite and very nice. read more

Been seeing Alex and his team for a bit now, from problems ranging from a simple oil change to suspension and AC system issues, and at no point have they been anything other than professional. Great communication, fair (if not generous at times) pricing, and fantastic interpersonal skills. My family and I will happily continue using their services, and I would absolutely recommend others consider the same. read more

I received fast courteous service. Alex explained all work and parts used and made sure I knew work was guaranteed.

Alex was amazing! He helped me with my AC problem and explained everything clearly. Very kind man, and you can tell he loves what he does. The office and garage space were very clean and nice. He saved me a lot of money when he told me about a recall on my car. Most places try to scam you, but he was very genuine. I appreciate you, Alex, and I will definitely be back for future services! read more

The owner, Alex was very accommodating and transparent with what needed to be done on my car ( oil change and brake repair). He clearly strives for customer satisfaction over just profit. As a woman, I have been taken advantage of by other auto repair shops. I highly recommend going to him for your auto repair needs. Businesses that operate with this level of integrity are rare...and a blessing. read more

Just moved back into the Inland Empire, and was looking for a new mechanic since my 2019 Honda Fit was no longer under warranty and I didn't want to pay dealership prices for maintenance services. After one visit to Maintenance Pros and talking to Rob, they've got a customer for life! I brought my car in after hearing some loud rattles coming from the front end of my car, thinking I was going to be in the hole for hundreds of dollars on a costly drivetrain/suspension repair, but it ended up being a quick and easy fix that was finished in under an hour. Even better, the initial inspection fee counts towards any parts or labor that may be necessary. Really friendly and honest people, clean facilities (lobby looks comfortable if you plan on waiting), would highly recommend this place! read more

This is a great place to have your car repaired. They got me in on NYE! They were friendly competent and thorough. If I have to go back I will! read more

I brought my truck to Maintenance Pros in Upland for a front-end alignment and brakes. Alex called me back right away and let me know my brakes were still in good condition and didn't need to be replaced. That kind of honesty goes a long way and is hard to find. I really appreciate good, honest service. I'll definitely be coming back and highly recommend them to anyone looking for trustworthy work on their vehicle. read more

Being a first time car owner and never taking a car into a mechanic I was very nervous about who I was picking for a first time and I'm so glad I landed on Maintence pros. I've had a slew of issues on my mustang this month and they talked me through everything making me feel very sure what my car needed and what I was getting. Alex the owner is an absolute class act, very thoughtful with his prices and always was keeping me up to date with what was going on with my car. If your a young first time car owner or anybody looking for a good mechanic shop Maintenance pros is your place. read more

So, my Tesla X started squeaking on the top end suspension AGAIN after a massive rainstorm. This is known to happen when it gets very wet. The correct fix for this problem is to replace the upper control arms, a repair that costs around $750. With the holidays coming up, I wanted to save that money and do the temporary fix, which is to inject grease into the ball joints. Maintenance Pros hooked me up again! Rob no longer works here, and Natalie handled everything for me this time along with their technician. I would like to compliment her and the owner Alex, once again they've provided amazing service AND once again they did this temporary fix completely free of charge! As I said before, I will bring all of my cars here anytime they need maintenance that I can't handle myself along with any major repairs to any of my cars. It's so hard to find a reputable and trustworthy auto repair shop, but if you're reading this you don't need to look any further - just take your car here and don't think twice about it, because they won't give you any BS and your car will be fixed quickly and with care. Thanks again Maintenance Pros, I'll be back! read more

I went to Maintenance Pros today for an oil change and new battery for my Audi. The service was quick, thorough, and price was very good, making them a much better value than the dealership. I asked the owner, Alex, and received sane advice about when to have other maintenance services done on my low mileage car. I appreciate their service and will certainly return for my car's future needs. read more