Got the service done at a low cost and were very helpful, answered all my questions. Waiting area…read morewas nice with a couple couches and coffee machine.

New Era is very thorough and upfront. Casey is a very good communicator. They are very expedient…read more They definitely didn't waste time. They got me right in when they said they would and let me know when it was ready.

Went in on a Saturday for a smog check. I was told the technician wasn't there. I thought, 'Oh,…read moremaybe just not on weekends.' Nope. "He only comes in on Mondays and Tuesdays sometimes. I don't know. He isn't feeling well." Well which is it? Does he only sometimes come in? Do you actually not know? Or is he sick right now? Total bs. The guy I talked to was nice enough. But that is a pretty terrible business model. I went elsewhere.

I come here to get my oil change and I love this place, amazing work! Good prices and friendly…read morestaff.

Service is amazing, the quality is on point, and they value you as a person and making sure you get…read moreyour car problem resolved

This place tried to scam me out of $300 dollars today…read more I picked up my car from an inspection for a potential gas leak on Friday. They told me nothing was wrong with it. I drive and I notice my passenger window is not working. It was working before, so I assumed it was some sensor or wiring that got messed up in the inspection. The auto repair shop was already closing so I decided okay I will catch them on Monday or Tuesday. Today I went in and they didn't even look at the wiring. Just said "no its going to be $300 to repair the mechanical parts of the door for the window". "This wasn't caused by the inspection". I drove back home today and found out they put the auto-lock on my doors. I didn't even notice cause I never had them on. Regardless of my mistake, the fact that they wanted to take advantage of me is disgusting and that gas smell is still happening.

Good for oil changes...that's it. I thought I found an…read morehonest mechanic since my previous one retired a couple years ago. I started bringing my vehicle here with no issues just regular maintenance oil changes over the last couple of years. A few months ago, my car was making a weird sound, and was informed it was the left wheel bearing (had to be replaced) including all my brakes as well as a cracked water pump. Fortunately, the water pump was still under warranty through the dealership - Hector did call & find that out for me. I decided to wait on the brakes and get the water pump repaired first. Upon inspection at the dealership, my brakes were still good and nothing was wrong with the left wheel bearing. The noise from my engine was the differential (also covered by warranty). Now, fast forward to recently... my battery is dead! I had purchased the previous battery from Chino Auto last year & it was under warranty. Called Hector, he said to bring in the old battery and he would get a new replacement for me. Took the replacement to another mechanic & he advised me that battery was in fact the wrong size for my vehicle!!! This mechanic said it was " forcibly made to fit" when Chino Auto put it in last year. Yes, I am done with Chino Auto. I was dishonestly advised all brakes needed replacing and now a wrong sized battery?! Be advised, it's best to shop around - just because a person seems nice, they can sometimes fool good customers.

Hector and his employees definitely deserve 5 stars. Dropped our vehicle off early on a Saturday…read moremorning. Hector had our cars issue diagnosed and fixed in a few hours. I also had them take care of other issues that needed to be dealt with. Hectors price was very very reasonable. The shop is clean and easy to find. I would recommend Chino Auto Care Center to anyone looking to have their vehicle serviced.

It means so much to me to finally find a place that truly cares about their work and provides great…read morequality at a reasonable price, especially after spending so much time searching. You know, life isn't always easy. My car is no longer new, but finding a place that treats an older car with care, does quality work, and charges a fair price means a lot to me. This was my second time coming here, and once again, the experience was even better than the first. Thank you so much for taking such great care of my car and putting so much time and care into a vehicle that is no longer young. I truly appreciate your dedication and kindness.

Overall the installation was completed, but I was disappointed to find damage on my wheels…read moreafterward. I understand that I brought my own parts, and I appreciate the shop helping with the install. At the same time, I believe that if any damage happens during the process, it should be communicated to the customer. Accidents can happen, and I would have appreciated simply being informed at the time rather than finding it later myself.

If you are looking for a good place to take your car you have found it here at lupe's auto i have…read morebeen going here for years, And Eric & his dad Lupe are the BEST very honest and very fair in pricing. Go you will be treated fairly.

Friendly, honest, and good price! Had an oil change done on my 2015 F150 5.0L V8 and only cost me…read more$66, and the tire rotation there was no charge. My truck is getting into the higher miles, so I appreciated when they told me the serpentine belt was starting to crack and needed to be changed soon. Valvoline had charged me around $108 for a regular oil change and that was with a veteran discount. Another place charging me $30 for a tire rotation. I'm new to this area and a new customer at Lupe's, but I'll definitely be back.

If you are looking for a mechanic with genuine honesty and integrity, ask for Matthew at Top…read moreAlignment. ​I came in dealing with persistent brake pedal issues after another shop tried to push an expensive master cylinder replacement without a proper inspection. Matthew took the time to do things right. He test-drove my car, thoroughly inspected the pads, rotors, calipers, and master cylinder, and gave me straight answers. Instead of upselling me, he confirmed the major components were solid and recommended a cost-effective brake bleed to clear out trapped air first. ​He didn't manufacture false urgency, charged an fair price, and put my safety and best interest first. Finding a mechanic with this level of transparency is rare. Matthew has earned my respect and future business--highly recommended!

I had a great experience with Top Alignment in Ontario! Their customer service was excellent--they…read morewere very patient, informative, and took the time to explain everything to me without making me feel pressured. Their pricing was also very reasonable, but what I appreciated most was their honesty and willingness to work with me. I had put down a deposit for a wheel bearing, but after finding out that the repair would actually be covered under my vehicle's factory warranty, they worked with me to get my deposit back. That really says a lot about their integrity and commitment to doing right by their customers. I truly appreciate the great service and honesty. Thank you Matthew & B! I would definitely recommend Top Alignment to anyone looking for a trustworthy and reasonably priced shop!

Yesterday I called this company to help me jump star my car using my car insurance and the…read moreservice was excellent. It was around 10p,m, they arrived so fast, they technician helping me was so nice and friendly and he checked to make sure everything was okay with my battery, he was very professional and making sure my car was running. My experience with this company was THE BEST. I wish I knew the name of the person that helped he was so professional and gave me some tips to avoid this from happening next time * Arrived on time * got updated through the entire process * Got a called with estimated time. * Excellent service * Took care of my problem they really take care o f you. I will recommend Top Garage Automotive to all the locals you will be very pleased with their service and how fast they get to you. Thank you Nancy Newton.

Joe and Pepe are very customer oriented folks over at Top Garage…read more I've had the pleasure of getting to know them for a couple of vehicle issues (oil change, front brake pad and rotor maintenance) and I plan to continue visiting them rather than having a lot of different mechanics working on my car. Fair pricing. Responsive customer service and timeliness are hallmarks of good service. They're ok with me. Edward G