This was our 2nd visit to Lupe Tortilla - maybe it was the day, the time, the management, who knows? Our first visit would have been a 5 star had I stopped to write it, but we were in such a hurry to come back and bring more friends and there in lies the rub.... We are not from Dallas, just happened to be here 2 wks apart in Sept. 24. Once we met some Dallas friends for dinner, they introduced us to the place. We were brought the "never been here before" welcome gift of a sample of the kitchen's best, absolutely delicious beef and homemade tortillas. On to the Maximo platter, visit from the manager and all. This time was a bit of a cluster. We were a party of 8, told to wait for 20 it was more like 40mins. Then once sat at a nice large table, only half of us got ice water. I told the waiter we had "never been here before" people with us, he quickly told the supervisor and he then called it into the kitchen. The welcome gift never materialized. Big Disappointment to those we had promised these delicacies to. The waiter appeared to be the only one on our side of the restaurant so he didn't return to take our order for another 40 mins, but the chip runners never stopped appearing to refill our chips but no more salsa and beans even once requested. Once our order was finally placed we waited another 30+mins for the food, which was very good, well seasoned but our "taste" for it had vanished by then. Not so sure we will back and pretty sure they won't either. Too bad, had a lot of promise. read more

In response to the reply from Lupe Tortilla, it's really strange. I sold credit card processing for years, and I'm a consumer that travels all over the country. In my 40 years of being an actual consumer, I've never had a receipt require the security code on the back of my cards. It wasn't until relatively recently that "chip readers" were developed and became widely used, but there is absolutely no reason that your equipment wouldn't read a chipped credit or worse, debit card. As a consumer yourself, I beg you to tell me about other businesses that document the security code. As you can see, and I referred to it, some of your customers experienced credit card fraud after dining with your location. It's time for all restaurants and retailers to bring a hand held devise to the table, it really lowers your liability. Our first time visiting Lupe Tortilla, it was pretty good, I got the Tex Mex combo on the lunch menu and already forgot the name, it had a tamale, cheese enchilada and crispy taco, and the hubs got chicken enchiladas. The salsa is a little spicier than we prefer and his was covered in it. We are Texan and have eaten tons of Texas Mex so we were surprised that the menu was so difficult to follow lol. Just takes a few extra moments since there are nonsensical names for the dishes, I guess it's corporate chain speak for unique lol. We will try again, we were asked if it was our first time there by the hostess, when we said yes, she just walked away. About 15-30 minutes later a manager in chef attire showed up with two samples of the beef fajitas, it was great, wish he'd have made it by before ordering LMBO. Poor guy, it was so cold outside, and we were close to the doors, I was freezing, and so were those samples. Definitely going to try the fajitas next time. As another commenter mentioned, and I feel it's worth addressing, the server is required to write down the security code on the checkout receipt. I scrawled "WHY" across the check, and also that they need to visit Yelp. I believe I will do some research into this practice as I formerly sold credit card processing and unless some recent changes have gone into play, I am fairly certain it's not common practice. I saw that a lot of money was stolen in that review. read more

Lupe Tortilla Mexican Restaurant - Lunch Tex Mex with cheese enchilada, tamale, and crispy taco - Mexican Near Me - Irving, Texas

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Had a great brunch with the work wife! I got Carnita Benedict with a Mexican coffee. We loved the ambience, and we enjoyed ourselves. Can't wait to bring my husband here next time! For more food pics, check out www.Instagram.com/the.pikachew read more

Lupe Tortilla Mexican Restaurant - Mexican Coffee & Carnita Benedict - Mexican Near Me - Irving, Texas

My parents have been raving about this place so finally got to check it out when I came to visit Chips and salsa - dynamite. This is how I judge a tex Mex spot if their chips and salsa hit the spot we are looking good. They also offer beans with chips which are a great addition. Tried a spicy crunch chicken taco. They call them Puffy tacos which I've never had. The tortilla was kind of falling apart so I prefer crunchy taco shells but the overall flavor combo was great and definitely spicy (which I enjoyed) We also got table side guac which is never a bad decision. I noticed at the bar they were making various drinks and some had lights that were flashing making it a fun experience for those that drink. read more

Our group had dinner here and we were all really pleased! The service was top notch! One server single handedly managed and kept up well with our large group of around 20 people. The food was excellent! The queso was a favorite! The fajitas were perfectly cooked! The meat had such great flavor! We'd return on our own without our group! read more

We came in as a party of 7 and there were plenty of tables set up for large groups! Lots of seating in general which made it easier to talk to each other since people were generally more spread out. Half of our party was late but our server was really accommodating and he was constantly refilled the chips and water. We all got our food quickly after ordering and it was really good! They have a brunch menu that's well-priced, though skimming their regular menu it does seem to be more expensive than I would expect compared to other Tex-mex restaurants. We also got our birthday boy a big hat, a song sung to him, and a flan for the table to share. read more

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Good food and good service. I like this location better than Addison. Not the same as Houston or Austin, but still good. I love the Grandioso fajitas! The plate size tortillas are everything! read more

I have tried this place so many times in hopes that I will find something that I truly enjoy. But I just am underwhelmed every time. The food is just always bland. Chips are hot and fresh and thin and crispy. So, that is a plus!! It's hard for some reason to find solid chips and salsa...you know, the legit kind Mexican places pride themselves on (IYKYK) and I will say they do a good job of that here. Love the bean dip however this last time they put a ton of jalapenos and etc which were not there before. Was absolutely not a fan. If you like jalapeños chopped up everywhere and that bite that will set your mouth a blaze immediately, then go for it. Queso is just cheese wiz-ish to me. I sincerely want to like this place but it is lacking flavor and menu needs a makeover. Great service however and beautiful place in general but it is a just okay place for me. read more

Lupe Tortilla Mexican Restaurant - Half order fajita chicken nachos - Mexican Near Me - Irving, Texas

The food was excellent. The service was a little slow however the hostess was kind and courteous. Large portions and the price is very reasonable. Come check them out read more

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The location is clean and spacious. :) The menu really enticed me before I came in and i had a hard time choosing my meal. But I chose the puffy tacos and man...they were AMAZING. :) not like puffy tacos I had gotten at other restaurants, but not a bad thing! Oh and the guac was so good :) My friends don't like guac so i was all happy that i got it all for myself :D The restaurant is a little noisy but that's not anything they can really do considering the atmosphere of the restaurant. Just heads up for those thinking it's going to be a quiet intimate place :) read more

The food was amazing.good music and good ambiance the place is very clean even the restrooms and the service was excellent the girl gave us a lot of recommendations thank you latoya for your service read more

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Not sure what the hype is? The tortillas are below average. They do offer a sample of their steak tacos which is what they are known for for. Nice touch! read more

The food, the music, all the vibes! I highly recommend that you come for their lunch menu and their steak- Y U M! Friendly service and we didn't have much of a wait. You can also join their waitlist on their website. read more

Lupe Tortilla Mexican Restaurant - Steak Fajita Wrap (Lunch Menu) - Mexican Near Me - Irving, Texas

The beef fajitas are so good and savory. The corn tortillas are hearty. I have a good experience every time I visit Lupe. read more

Lupe Tortilla Mexican Restaurant - Beef and shrimp fajitas - Mexican Near Me - Irving, Texas

Where do I start so the service was blah? I understand our waitress is new, but to get something that's half of avocado and lump crab should not have taken 36 minutes to come out to where I had to ask for it to go and then as you could see what I ordered versus what I got, just really not happy but it is what it is simple light but it's like they just threw my food in a box and said here dog!!!! Won't be coming back read more

Lupe Tortilla Mexican Restaurant - Lump, crab and avocado salad - Mexican Near Me - Irving, Texas

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Why would you not want to go to a place that has a long wait?!? That means it's really good! All these low votes for great food, but long waits... Lupe Tortilla is a Texas chain that originated in Houston, Tx and has made its way up to the Metro Plex. They are known for there amazing fajitas and amazing fajitas is what I got. They definitely didn't disappoint. I would highly recommend the steak, but doing the combination is a great way to try two different types of meat. Make sure you come during Happy Hour (3:30-6:30), 24 oz Drafts for $5.50 and much more. Don't forget to try the complementary chips, salsa, and beans. Make sure you don't get to full on them. Definitely need to save room for dinner! read more

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We came here with some friends for dinner and it was really good. I had a house margarita to drink and the fish tacos to eat. The tacos were two huge hard tacos with lots of fish and toppings it also came with a side of rice and beans. It was a huge and delicious meal, I know the rest of the party really enjoyed their meals also and I'd I was in the area I'd definitely come back. read more

Lupe Tortilla Mexican Restaurant - Fish tacos - Mexican Near Me - Irving, Texas

Place to go for steak fajitas! The rest of their meals are average Mexican food in my opinion.

This is one of my favorites. Everything was hot and delicious. The service was amazing and fast even though the place was crowded. You won't regret this place if you love texmex. Don't forget to pick up a couple bottles of their hot sauce. It's excellent. read more

SoCal native approved TexMex. Really good. Real cheese, cold salsa and great margaritas. Everything was delicious and I would recommend to a friend! read more

Service was Great and Food was AWESOME! We ordered the TRIO Fajitas and they did not disappoint. I Loved how Ginormous the fresh Flour Tortillas were!!!! They were bigger than my boyfriends head! NO, but seriously, they were Big, Fresh, Hot and Super Thin. I could put plenty of my steak, chicken, and shrimp fajitas inside 1 flour tortilla with cheese, pico de gallo, guacamole, sour cream & fresh homemade salsa and still have room to fold in each side and roll it up into a burrito! YES I ordered a Frozen Margarita & Sangria Swirl and it was some very fresh Sangria ~ strong too.... In a good way! Wish their chips were a bit thicker, so they didn't break off when scooping up their Fabulous Queso Cheese and their Fresh Salsa. I'll Be Back - that's for Certain! read more

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In between a 3 and 4. 3 bc I'd try somewhere else first. Salsa is decent. Service is a little slow but very nice. Kids meals come with ice cream which is really nice. The food is pretty good- fajitas, enchiladas and the appetizers. read more

There was not a wait for our party upon arrival. We had around 11 people in our party. Chips and salsa were at the table and we munched on them for a few minutes before our drink orders were placed. It took a few minutes for us to place our food orders. We were able to order off of the brunch menu. The options were nice. We ordered omelets, chilaquiles, waffles, bacon, and potatoes. Our food took about 20-30 minutes to arrive after we placed our orders. The food was fresh and tasty. We enjoyed our orders and a few of us took carryout boxes. Although our server forgot a few drinks orders in the beginning, the service was good overall. I would visit the location again. read more

Kinda disappointed in this place. The booths are in somewhat disrepair. Also, the food seems to have gone from good to average. This location nerds to pick it up. read more

This was my first "Tex Mex" experience, and I gotta say, it was REALLY GOOD! I went with the Puffy tacos, beans and rice, with a Michelada to drink. The Michelda mix here is very nice, with a good spice to it once you add your beer. The puffy taco was delicious, as was the side of salsa they give you with your complimentary chips. The beans were REALLY good, while the rice wasn't for me, but there wasn't anything wrong with it. All in all, solid Tex Mex food. The best part, for me, is that I had heard the quintessential TexMex food was "chile con carne", but they don't have it on the menu here! No problem. My waitress was super cool, and said they put their house made chile con carne on top of their enchiladas, so she got me a small cup of it to try! Now THAT'S customer service (by the way, it was really good, too). read more

Be on the lookout!!!! I visited the Irving location with a group of coworkers; as we received our cards back, we noticed that the server had written down the credit card security number on each receipt. We thought it was to match the cards with the receipt, but as it turned out, someone charged $3,200.00 to several of my co-workers. Seventeen customers lost in one visit, and we are spreading the word. read more

I have to write this update because I wanted to let everyone know how good the food was during my visit yesterday. So the wife was hankering for beef fajitas yesterday for dinner and wanted them from Lupe Tortilla because she has had them before and said they were good. So I drove down there to order take out since we weren't dining in, not because of covid or anything like that, but because the wife was being lazy and didn't want to take the drive to the restaurant. :) Anywho, back to the food. We ordered beef fajitas, queso compuesto and it came with a lot of goodies. The fajitas come with rice and refried beans, and also barracho beans, salsa and chips. The fajitas were super tender, super tasty and you can tell the meat was of good quality, (I highly recommend them) The rice and beans were ok, but the barracho beans were on point. The queso compuesto was also great! This queso didn't leave me feeling heavy like some quesos do that are made like this. So while I was waiting for my food order, I sat at the bar and had one of their frozen strawberry margaritas, and I am not even a margarita guy, but let me tell this thing was strong and good! I will definitely have another when we go back to dine in. The bottom line is, the beef fajitas alone are enough to go back for time and time again. read more

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Amazing customer service was instantly greeted and sat down. I was given chips with beans and salsa immediately. It was my first time at the restaurant and they made sure I had an amazing experience. They provided samples for the food and I was thankful for that. Very welcoming and accepting place. The staff is nice. read more

It gets the job done.. Food is good. Great? Amazing? No, but good! Service could use some work.. but the host and wait staff are usually friendly which can sometimes make up for the lack of efficiency. Decent bang for your buck at this very casual TexMex place! read more

(I couldn't find the location for Addison) However I just want to make sure that I say that I had a GREAT experience here. I was met at the door and asked if this was my first time being here. When I sat down they had a fajita sample ready for me! I also got the enchiladas and the chicken fajita nachos with poblano pepper and it was SO GOOD. read more

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Was finishing up at work on a Saturday before lunch and realized it was my turn to bring home lunch. I saw the near empty parking lot and was out of the truck and to the entry in a flash! The landscaping, architecture and decor on this place makes it seem like a vacation as you walk up to it. It absolutely takes your mind off to a playful resort. Absolutely wonderful and delightful. I swore it made my belt loosen. To go orders were being taken at the bar. I really could have used a drink after that work morning, but I was still on duty so I had to pass as I looked over the menu. I figured what I needed to wow the GF back at the house. I ordered 2 crab stuffed avocados, queso compuesto, and 3 Beef Tacos to go. As I took pictures of the interior like a gringo tourist, the order was ready in a moment! Looking in the bag, it seemed to be all there and exceptionally well packed for the commute to the house. it was going to be a rough commute as the huge bag of fresh hot corn chips were pouring out their aroma. No chips were consumed during the drive less the few that jumped into my hand. All was hot, tasty and delicious! The crab stuff avocados were spectacular! Star of the morning! The tacos were very, very good as well. Will have to take a mini mind vacation and come back to really enjoy this place! read more

Lupe Tortilla Mexican Restaurant - Mexican Near Me - Irving, Texas

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Decent food and good prices. Glad we were able to try this place during our trip to Texas.

Had the brunch today and it was the bomb check out the pick of the pancakes .. the chef always comes out and ask how the food was a well !!! read more

Lupe Tortilla Mexican Restaurant - Pralines pancakes !!!! - Mexican Near Me - Irving, Texas

I had the shrimp and poblano mushroom enchiladas lunch special. It came with 2 enchiladas, rice & beans. All was really good and flavorful. Chips and salsa were really good and service was friendly and welcoming. I took away one star for the queso, it was super watery and flavorless. The grocery store makes better queso than this place. Other than that I wouldn't mind coming back and trying some other items on the menu. read more

I had a nice dinner with my family here last night around 8:30ish. There was five in our party and we waited less 10 minutes for our table. Our server was Vivian and she was great, very friendly and attentive. I ordered the Texas-Mex Madras drink and it was very enjoyable and refreshing. I would definitely recommend. Our appetizer was the queso compuesto, which was delicious. You can't go wrong with queso that has guacamole and their carne molida. My entree was the Barbacoa taco plate. The meat was tender and had good flavor but just a bit dry paired with the corn tortilla. It would be better with guacamole or just avocado slices in my opinion. I added some of the red sauce on the table and lime so no big deal. My son ordered the green enchiladas that I didn't try because I was too full but he must have liked them because he ate every bit. read more

Lupe Tortilla Mexican Restaurant - Barbacoa tacos - Mexican Near Me - Irving, Texas

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The stars don't reflect the food as this place has great food and drinks. This is regarding a particular experience that was just unsettling. My little sister and her friend, both early 20s went for happy hour. After a drink they ended up ordering some entrees. My sister order the Barbacoa fajita plate as the server recommended it. Said it was great. She went on ahead an ordered it. Her bill came and it was ridiculous. Her meal alone was $59.95. Of course she had no choice but to pay it. Now here's the issue. She didn't notice the price on the menu or that it is a meal intended for 2-3 people. I think a server should at-least be aware to mention to someone, regarding the dish they are suggesting that it is for a few people. My sister is barely 100 pounds btw. Now I' could see if her friend and her were sharing it but her friend ordered her own entree, prior to my sister ordering hers. I'm very taken aback by this because I felt she was taken advantage of to upswell. I worked in hospitality many years ago so I'm very aware how important full disclosure is. My sister has a certain health condition that prevents her from being able to experience but a few days a month outdoors and when she finally has a moment where she can have some normalcy, after being home bound for two weeks. She decided to take a leap and go with a friend to HH and enjoy herself, and be free of her health issues for one day. And then she gets hit with a $100 bill. I saw the plate she ordered and there is no way that server thought this one petite girl would be eating all this food. It would have taken nothing for them to give her the disclaimer. They would have went in on the meal together instead of ordering their own or she would have ordered something entirely different and more fitting for a single person to consume. Posting a picture (not of her) but of a man double her size with this plate in front of him so you can get an idea of just how big it is. read more

Lupe Tortilla Mexican Restaurant - Fajitas Barbacoa [for 2-3 people) - Mexican Near Me - Irving, Texas

Food was delicious. Service was a touch slow. Great spot near DFW Airport. A touch loud but the restaurant was full. read more

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We've eaten here about half a dozen times; each time we've gotten good service, a manager has been by to check on our food each time, and the food itself has been fresh and delicious each time. We don't typically go during peak times, but usually will eat a late lunch/early dinner between 2-5, so seating is always quick and the food comes out fast. The one thing I can't comment on is variety of food- we always share the family fajitas, the steak is phenomenal- tender, juicy, with a hint of lime. The only reason I don't give it 5 stars is the price, fajitas are great, but it's about $120 for a family of 4 without appetizers/alcohol. read more

Food is so good! Latoya was outstanding! The food and service just gets better and better!

We have eaten here a few times. The last two it was not the food that was the problem, until now. The fajita meat was overly flavored with lime. It was difficult to eat. Hoping they can get the front and the back working more smoothly. read more