My review: Two Saturday's ago, I came here with one of my friends for dinner. Let me start by saying that the food was good, the company I had was amazing but the service...not so much. The waitress we had was completely ignorant of me the whole time we were there. She full on ignored me, only talking to my friend. She was only making eye contact with my friend, was only asking her questions, was only being nice to her, again was bluntly ignoring the fact that I was also at the table when there was only two of us. It was so bad that my friend even had to chime in now and again and ask me what I thought because the waitress wasn't doing so. The waitress wouldn't even make eye contact with me or even engage with me at all, even though I tried to engage with her. When my friend and I ordered another drink, the waitress left then came back with a drink menu, completely turned her back to me and handed my friend the menu saying, "here's this for you!" Again acting like I wasn't even there. After leaving, I had a really bad taste in my mouth for the rest of the evening. And it was unfortunate that it was my very first time there and that's how I was treated throughout the whole night. I didn't want to automatically jump to the conclusion that she was racist but when you're the only black person at the table, you can't help but wonder. Especially the fact that she wasn't treating my friend rudely in any manner, but was treating her with respect and that of a normal human being whereas me, a dark skinned black woman, was completely getting ignored. As well as the aftermath of this experience of having an (male) employee harass me at my job because of my personal experience I had here, (because mind you, I did post this review to my social media accounts before posting my experience on Yelp so they saw and were aware of what I had written).
To a reviewer: Susan P, Good for you and your "diverse friends" for having an incredible 8 years with the staff and crew at Luna's. I truly believe that your personal experience was positive and I'm happy for you. That being said, you need to pull your head out of your butt just long enough to recognize that your own PERSONAL positive experience isn't universal and doesn't make someone else's negative experience less valid. Misunderstandings and racism are two different things. So please take a moment to learn the difference and educate yourself. I'll end with this; you need to grow a pair. If you have a problem with someone, reach out to them instead of passive aggressively through a review. It's not cool to invalidate the experiences of others and make it seem like they don't have a right to personally feel the way that they do, especially now: we need more kindness all around :) read more