Food was cold and not freshly cooked. Very unusual as in the past the food was hot fresh and tasted better. Very disappointed today when I was there. The customer service personnel were walking around with peoples food not knowing who ordered it, which is strange since they give you a table Number so they know where to deliver A very disappointing visit today! Won't be back until there is improvement read more

I placed an order online and when I went to pick it up I realized I was charged more than the posted price. I inquired with the staff (Ilia) and was told that it was through door dash which I did not understand. Instead of me leaving and having to contact door dash to inquire, ilia offered to give me additional items to cover the cost difference. She was also helpful in explaining why it happened and answering any questions I had. Great food and great service! read more

Great food, great ambiance & great service as always. David and his team make are amazing as they welcome each customer with warmth and enthusiasm. read more

I was a little upset this time, when I got my order. Normally the family meal for 6 comes with 3-4 Veggie skewers it addition to the meat you choose & a separate full container of rice. The veggies are yellow squash, green & red bell peppers & mushrooms. This time the rice, chicken & ONE Veggie choice was in the same container. There was only YELLOW Squash. -ALL for the same price! I really like eating a Luna Grill because of all the veggies you get, & the large portions that they provide for "ever grazing boys". But the Changes to the portions they are making WITHOUT NOTICE seem a little unfair & they are charging the same price! read more

The food presentation and the service is excellent, I order chicken enchiladas they were very salty and overpriced, I don't mind paying but when the food is good, Never going back read more

Luna Grill Temecula - Enchiladas verdes - Mediterranean Near Me - Temecula, California

Pablo was very nice, great customer service, and took initiative to clean during Down time. Vang also had great customer service and made sure to pay attention to the food in the window and got it out quickly. read more

The food is always fresh. The service is friendly and very accommodating. Right now they have decorated for Halloween and it looks amazing!

Amazing service and the people in here were very nice and love the food also very clean

Clean space, the food was fresh and quick. Ada was extremely helpful and accommodating!

isabelle, denise & emma were so kind & generous with us!! quick quality service and incredible food. one of our favorite take out spots! chicken kabob plate is the go to, love their house salad. read more

My wife and I tried Luna Grill for the first time a few months ago the food was so good the first time we said hey let's give it another shot and Maaaaaan let me tell ya they failed! I understand Covid has made things challenging as far how one receives their food but it should not I repeat SHOULD NOT change in how one prepare and presents their food! I mean how hard is it to make a Cheeseburger? I can handle the cold under cooked fries I served my wife and kids of course after re heating them in our air fryer. I can handle the misconception of a mini gyro which is misplaced in the meal section of the menu when it's obviously an appetizer! What I can't handle is the failure of attention to detail on one of the simplest meal items known to man, really how does one forget cheese on a cheeseburger? Or any toppings for that matter? Highly disappointed I had to serve this to my kid! read more

Luna Grill Temecula - Receipt that obviously states I ordered a Kids Grass-Fed Cheeseburger Attention to detail guys geeez - Mediterranean Near Me - Temecula, California

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Great food, fresh and tasty. Wonderful customer service. Thank you David and Ada! We will return.

Tastes like a chain of Mediterranean food bland and meh. Sauces are bland and meat was meh

Luna Grill fresh Mediterranean (LG) has good food and an added bonus it's located outdoors within the Promenade of Temecula. I was actually on my way to eat elsewhere when on a whim I decided to try this restaurant out. I walked in; there was a small line and by small I mean three people ahead of me. The menu is quite easy to point out dishes that are vegan/plantbased as they have a leaf shaped like a V with a plus sign next to it. Once it was my turn to order, I was still contemplating either veggie plate or sampler platter but then found out they also have a falafel plate ($10)--that is not on the menu. I'm usually quite decisive. It was my first time here, nevertheless, I went for the falafel plate. I opted out of the pita bread as it was not vegan/plantbased--Monica was super helpful and after I paid she handed me my number (#44) to which I could be found once my order was ready. I found the beverage fountain and filled my water cup (no calories) then found a seat. Shortly after my French fries were the first to be ready; these thinly slices of potatoes were crispy on the outside and soft on the inside. Then my main dish came out which consisted of four falafels, hummus, a salad, grape leaves, and a bed of rice. I only wish I could have substituted the rice for a falafel or two. They offer two flavors of hummus one is original and the other spicy. I got the spicy hummus which isn't super hot and It's 75 cents for extra 2oz. Taziki sauce was good!! Overall food was good and such a filling meal! Service was great! Mediterranean food is always a good idea. They also have clean restroom should you need to use their facilities. LG is located closest to Yardhouse, afters ice cream, and the movie theater. I remember seeing LG in San Diego but I'm glad I got a chance to try them out. They have a few other locations across California as well as Texas (Dallas/Fort worth area). "If you want something you've never had you've got to do something you've never done!" --unknown read more

Luna Grill Temecula - Lettuce be friends!! :) - Mediterranean Near Me - Temecula, California

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Went to luna grill for the first time today. Excellent food and service from Vang and Krystal! Will be back! read more

Luna Grill Temecula - Chicken pita - Mediterranean Near Me - Temecula, California

I am a Tour leader and it's been almost 3 years that I take my groups to this place when we go to Temecula. I am 100% satisfied with their service and food quality and prices. It is easy and convenient to get the reservations and their service is excellent. Eliana, the store manager is super sweet and friendly with all of us. I highly recommend this Luna Grill to everyone who is looking for a good place to enjoy the fresh food and a quality service. read more

Pablo was very welcoming and thorough when taking our order., Denise and Ilia were both very friendly and made us feel very welcomed. Even though they were closing in 15-20 mins, they accepted our dine in order read more

Vang is so friendly. The food is consistently fresh and the service is excellent. I highly recommend!

Pablo, Vang, & Isabella provided outstanding service making me feel welcome and taken care of. Definitely recommend this establishment!

We usually order Luna delivery but today we ate in restaurant. So delicious. They're service was quick and food was fresh. My son ate the Mediterranean flatbread (no tomatoes) which is his usual. I love the Santorini bowl because it has a little bit of everything. I just get a pita bread on the sides. Hubs gets the signature plate with chicken and gyro which looks quiet filling! David was our team member that helped and was super kind and appreciative we dined in. Definitely our go to for fresh and quick dinner. read more

I absolutely love this place!! The foods delicious and of super solid quality. The customer service and staff are always exceptional and kind. I went in a week ago and had one of the best meals I've ever had there, and it was at closing. Fries were perfect for it being close to closing. My gyro was on point and delicious. But, what really stood out, was an employee by the name of Illia. She absolutely went above and beyond. She was tentative, kind, courteous, and displayed the most exceptional customer service skills. Beyond that, she's a really awesome human being. You all are fortunate to have her. Please applaud/celebrate, cough, give her a raise in any way that you can! I'll be back Eat here!! read more

This is the worst customer service experience I ever had. Really shity employees and management. Very poor customer service. We ordered for 3 people food total about $95 however we asked for garlic sauce and the kids who work there refused to give it to us and said its a dollar if you want it. Well am a customer who used to go there every week and spend about $350 a month there and no respect. Everytime they do something wrong but the food is good so I keep coming. They always make mistakes on my food and i know it happens but losing a customer over a dollar thats stupid and shity. Maybe the kids running that place need to learn some respect and the manager should find a different job to do other than telling his employees ( the kids) to treat customers like shit. I will be reporting this brunch to BBB. read more

Luna Grill Temecula - This is the worst customer service experience I ever had. - Mediterranean Near Me - Temecula, California

I placed an Uber eats order tonight for the kids. I got my order and it was incorrect. I checked my Uber wats receipt, and I was charged correctly. I called the restaurant to rectify the mistake. I order a lamb kabob plate and ordered and extra skewer of lamb. When I got the order it was an extra skewer of ground sirloin. Not only was this incorrect and not what we wanted to eat, but it's also a different up charge, $8.75 vs $4.99. I called and got someone on the phone and explained the situation. Instead of fixing it - the woman kept saying it was correct. I kept telling her it wasn't and she started to argue with me. I offered to even drive there and show her the receipt. She said no need because her receipt said ground sirloin. I said perhaps there was a communication error thru the computers, but I just wanted my kabob. She told me I can take it up with Uber eats. I asked for the manager. Allegedly she was the manager, named Juanita. Customer service 101 - just make it right. Don't argue. We are talking about a difference of $3.76. Either refund it, give me credit, or give me what I ordered. Especially since I frequent this place. I called Uber eats. They not only refunded me, but they also gave me a credit towards a future order. That's customer service. Juanita could learn from them. So Juanita - for your information - here is a picture of my receipt. I even circled the relevant part for you. read more

Luna Grill Temecula - Mediterranean Near Me - Temecula, California

Few things in the food world make me happier than a restaurant that puts effort into the presentation of their To Go Orders. Luna Grill has always been good at this! No matter what we order it looks amazing when it arrives. Today, I ordered the Modern Greek Salad with Falafel. All the ingredients are super fresh. Not one piece of brown salad, everything was well balanced and the vinaigrette was very nicely seasoned. The falafel is very flavorful. You basically get punched in the mouth with flavor and I'm so happy to receive this beating. I didn't even want to use a sauce, they were that good. Admire the beautiful salad below and then go order your own, you won't regret it! Thank you, Luna, for all the wonderful care you take in presentation and quality of your food. It's cooked with love and it shows:) read more

Luna Grill Temecula - Modern Greek Salad with Falafel - Mediterranean Near Me - Temecula, California

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Thank you Ada and David it was a nice way to be greeted ı had one of the best customer service and food over there ı would recommend it.

The food is always fresh and good and David is very welcoming and helpful. One of my favorite places for lunch in Temecula!

This is by far the best location. The food is always fresh and the service is the best. The ambiance and cleanliness is always there. We frequent this location because of its consistency in all areas, David helped us out today and was wonderful. read more

Friendly staff and food was great! Restaurant was cleaned and quiet. Restroom was cleaned as well.

False advertising on photos for Temecula Luna. I ordered a Santorini Bowl and they filled the bowl half full. I understand that $13 plus tax doesn't go very far today. But at least fill the bowl to near full.... read more

Food is always good but wait times can be long. Will probably continue going back despite wait...

Amazing fresh food, and great service! Clean and pleasant atmosphere! I recommend the Santorini Bowl with chicken

Luna grill is always solid, but you can tell that it's starting to get too large of a chain, and expanding too far away from San Diego. Olive Garden started off as great restaurant, then they grew too big and were eventually sold to a large holding company.. quality went to hell and now it's a bit of a joke restaurant. This new Luna Grill was built in a nice location in the Promenade mall next to the movie theater. Most people would say it's a bit too small. Service was fine, and even included a thanks for coming in as we left. The food was okay, but it just wasn't the same as noticed by the older lettuce leaves in our salad. This location kinda reminds me of Daphne's, which means it's good, but it's also kinda cheap... Tips - They have Sumac (The red spice in the glass Parmesan shaker ) as a condiment. I recommend it on their salad.. - They do have a check-in deal here ( $5 off a shareable)... Feta Fries are my go-to. read more

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My family was starving and we went here and what a choice . Friendly staff, David was really informative with the menu . Really delicious food, definitely will come back (: read more

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Pleasantly surprised, I got the chicken kebab plate and was happy to see that kids eat free Monday through Thursday, so got food for my kids. The chicken was extremely tender and I loved the flavor of the rice and salad. I also love that they have sumac to put on top of whatever you like, that is over in the shakers by the drink station. read more

Yes, I am yelping a chain! Looking for comfort food? Looking for that hit the spot meal? Lina is it. Always consistent, always good. Order online before you go and save yourself any wait. We prefer the flat cut chicken, tender and delicious. We keep is classic with the house salad, rice and pita. Plus a starter order of pita and tadziki. You literally can't go wrong, delicious for the whole family. read more

Such great food and service!! Had never tried Mediterranean food before but even went back the day after trying them out because of how impressed we were. Fang is an incredible employee, such a positive attitude, friendly and helpful. The manager was also very kind and friendly, great customer service went such a long way! This place is definitely going to be in our weekly rotation :) read more

David took my order over the phone. He was kind and extremely helpful. When I picked up my order...they greeted me with big smiles and the food was absolutely delicious. Highly recommend. read more

After a long day in the car, we ordered from Luna Grill on their phone app. I must say, it was super easy, and I could order exactly what I wanted and pick my toppings and sauces. Pulled in and ran to the window, order was 1 minute away from being ready and it was just as we ordered. Made a long day easy to have a healthy and delicious dinner. I loved the grilled veggies and the falafel was good too. read more

One of my go to places to meet my girlfriends for lunch or for myself just to grab a quick bite sit down. Take out is always an option as well, and taste just as Good! The staff is always so friendly and so attentive. The quality of food is always fresh. I highly recommend it and will continue going back. read more

Luna Grill Temecula - Mediterranean Near Me - Temecula, California

My favorite Greek place in Temecula! Fresh ingredients and cocked to order. Their spicy humus is delicious read more