I wanted to like this place more than I did - the atmosphere is lovely, and even the bathrooms are nice. The menu is good, but prices are high - $12 for a golfeado is a sticker shock for any Venezuelan. I don't mind paying if it's good, but sadly it came out too salty - they need to find the right cheese that isn't too salty to mix in with the dough before baking. Definitely isn't as good as Miami's Don Pan or Caracas' Pan 900. And to add insult to injury, the outside ring of the golfeado tasted dry. I wouldn't order this again from here, sadly, until they fix the recipe (and perhaps lower the price until they get it right and make it a coveted item again).
I also had the arepa andina, which isn't easy to find, considering it's a very regional thing - being staple type of arepa from the Venezuelan Andes mountains. For me, this one the filling was nice - with the homemade smoked salmon being a nice touch and perhaps a New York twist to the item. However, the arepa andina was a bit too thick to my liking - making it a bit too doughy than it needed to be. If it was thinner, I think this could definitely be a winner. But again, I would not order this again - again, not until they get it right. After trying this one, I'm just at least grateful that there's another Venezuelan place that makes a better one (and at a fraction of the price too) in New York.
The parchita juice (passion fruit) was fine. The coffee with "Venezuelan milk" was unusual - I didn't think Venezuelan milk was a thing and then after tasting it, I realized what it was - powdered milk - which is common in Venezuela (at least for some of the Venezuelans not buying Parmalat or other branded milks that was also ubiquitous there). And yes, it's good - and I can see how it's nostalgic - I did enjoy drinking powder milk - the more powder, the merrier. Nice touch to make bougie what really wasn't - I wouldn't ordering it again - and since it is a unique flavor, I can see the appeal and where the praises for it are coming from even it is not something you typically get from a coffee shop in Caracas - at least not that I recall.
What really wasn't good here though are the mandocas - thinner and fried lighter than what I'm used to, they're definitely tasty morsels! Not cheap, at $12, but being as tasty as they were, I would order them again. These Venezuelan corn/sweet plantain fritters (oddly referred to as "doughnuts" here) are something I can direct people to order immediately!
When I came up to the counter to mention that the pricey golfeado was too salty - she pretty much shrugged and wasn't able to comment or do something or communicate it with the kitchen or manager. I feel that the counter team could use a bit more training in hospitality, but overall staff was friendly, even if they may not be as accommodating. While I was bummed with my initial experience after opening my wallet, I do want to try a few other items at some point to see how they also fare so I may return and will update my review when I do. read more