These guys are absolutely fantastic -- knowledgeable, patient, and genuinely kind. I was recently…read morediagnosed with a form of Parkinson's Disease (PD) and haven't been able to ride because of symptomatic orthostatic hypotension (basically, my blood pressure drops when I exercise). To stay on the bike, I decided to switch to an e-bike -- the Specialized Creo 2. Even though it was on back order, the staff gave me options to speed up delivery and spent an entire morning walking me through every control, fine-tuning the setup, and even throwing in a few extras. This is more than a review -- it's a sincere thank-you to everyone at University Bicycles: sales, mechanics, and management alike. You turned what could have been a tough transition into an uplifting experience.

Joe in service was super helpful and answered all my questions. Got a hand me down bike that hadn't…read morebeen ridden in 15 years, took it in here for a bunch of parts and a tune up. Definitely would recommend.

Go food, great wine and absolutely amazing music. We have been here several times and every time…read morehas been a great night. Oh and did I forget to say that the service was amazing!

Fabulous bike shop in Boulder with so much to offer! This combination repair, sales shop, brewery…read moreand coffee shop is truly a unique gem to Pearl Street. Not only do they carry almost any random bike part you might need, but they have beer and coffee too! You gotta stop in before they close up shop later in November. In fact, you into have a week! The staff at the repair wing were very knowledgeable and friendly. They had some really nice bikes for sale, and plenty of parts. I would trust them to do service as well. I picked up a rear wheel part here and they were very nice. The brewery wing was awesome! I got a Pumpkin Ale from 4Noses Brewery in Broomfield, and it was awesome! Plenty of flavor and spice. Overall it made the experience perfect. They're closing soon, so head down today!

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

Having had service done at BBW, I would not return or recommend anyone go here for service. My…read moremountain bike had a mystery creak, they "fixed" by tightening several bolts and cleaning the headset and charged me $100+. After I picked it up, it still creaked. I then took it to University Cycles where they spent less than 10 minutes deducing it was a loose brake caliber bolt and charged me nothing. Don't go to BBW when other shops like UC do a better job, with no cost associated with a quick once over.

love this place. the bikes are so reasonable and they are so helpful. Chappy was very helpful and…read moreInformative. the teamwork is amazing here as well.

Great community focused bike shop. Awesome seeing them giving old bikes new life while helping the…read morecommunity find great rides at affordable prices. I wish they offered more mechanic services to their customers, but I'll be able to fix bikes myself once I finally take their mechanic series.

Through a series of miscommunications between my husband and myself , we took the long way around…read moreBoulder today to find him some new shoes. Thinking he wanted to replace some leather street shoes we tried two off brand discount places first but to no avail. When finally showed me the condition of his low hikers with open holes and crumpled supportable, I said REI the place where all his back country and trails shoes had been purchased in the last. We know this Boulder store like it was part of our home but in a giant way. With trial and error over the last 20+ years we know Keen fits both of us well and las for many years. We went in and straight to the wall where they have always been and found that they have diversified in this department so much that they had on one style from Keen in a "low hiker" and one in a mid hiker. He has about 3 different weights of "mids" from winter insulated to light summer trail. And there was the solo style in low and they even had his size in stock. He trended them on and said "perfect" and he would wear them home after paying. Of course they were the new model just in for spring and though not on sale we saved many dollars by using our rewards we had available. They tossed his old ones in the trash and will recycle the box too and we walked out the door totally satisfied. Typical scenario at the REI wheee all staff is helpful and knowledgeable too. You may wonder why I was needed for this errand but I had a career in retail management and have many decades in Boulder as a shopper too. Shopping is "not his thing" until it's a necessity or beyond!

Max was incredibly helpful with my exchange today; His patience is appreciated. Thanks Max!read more

That shop is so good,I recomond go to online shop because they are ship very fast, helpful.read more

A very small storefront with almost no clothing in the showroom. They told me to go look at their…read morewebsite to see what they sell because it's all in their storeroom, not on the floor. I was there to buy bibshorts, which I'm not going to do without seeing them and trying them on.

Service is quick - they really do have a 24 hour turn around. The quality of service is just OK. I…read morehad paid to have my derailleur adjusted and it doesn't really seem like any adjustments were done, as it still skips. I question the attention to detail as when I got the bike back - the rear shifter didn't shift, turns out I needed to update the firmware, which is fine. - How does done one test derailleur adjustments if the shifter was out of commission (needed a firmware upgrade) the whole time.

We were searching for an e-bike, and had narrowed it down to a couple of brands. Without…read morementioning names, other bike shops were not knowledgeable about e-bikes, could not answer basic questions, and could not explain the $450 tax credit. They did not listen to our requirements, and very little inventory to look at. Enter the new TREK store in Boulder. Bright, tons of inventory, and an amazing sales person named Amy. She immediately started asking lots of questions about my biking skills and anticipated riding plans. She explained the features of a few options, and loaned us helmets for a test drive. She didn't steer us to the most expensive, but instead recommended a model on sale from last year. She clearly was knowledgeable about biking from personal experience, and we trusted her recommendations. And, she was very hands on, even helping to load the new bike into the car. We knew that this store supported the Boulder Bicycle Club with a discount. It was very clear that this store wants to be part of the Boulder community. Excellent experience....well done.

Highly recommend - Book it! Friendly owner, knowledgeable staff, great new equipment. Safety…read morefocused. Complimentary water bottles for your bike saddle bags and fresh baked cookies when you return! You will have a safety talk before the ride then fitted for your helmet and e-bike. Bikes are in excellent condition with plenty of power for the many uphill inclines. Our 2.5 hour e-bike tour took us through much of Boulder countryside, downtown, CU, and along beautiful streams. The guide (Tanner) pointed out interesting places with history facts. We even stopped by the Mork-n-Mindy TV house :) There is option for a bathroom stop if needed on the route. You can pretty much use the power assist the whole time and not needing to physically pedal. We felt safe the whole experience and the e-bike tour is great for individual, families or groups. Fun times - book it, you won't regret!

We did the tour of Boulder with Allen. Very last minute but they were able to fit us in. Excellent…read moreexperience to see quite a bit of the city, learn its history and see some amazing sights while enjoying ebikes! Allen did a fantastic job, make sure to ask for him as your guide.

Great customer service and friendly staff , had the part I…read moreneeded that several other shops in town did not! Wouldn't hesitate to shop here again.

This shop is awesome!! I went in because I had to get my son's bike packed up to take back home on…read moremy flight. They did it for me in a couple hours, sooner than the estimated time even, so I was able to catch the earlier flight home. Customer service was outstanding!!! Thank you!!

I was so saddened to see the "nothing held back" and "clearance" signs peppered all over the front…read moreof this establishment. As you'll note from my previous review I was a big fan of this shop. They did great repairs on my vintage Schwinn and carefully constructed my vintage English bike shipped from Maine. While the repair portion of the store is no longer scheduling bike repairs one of the staffers is branching off to open his own repair shop. Just head on back to the bike repair area to add your name to a contact list so he can reach out when his new shop is up and running. Nearly everything in the store is on sale (fixtures excluded, however there is a sign up for those items). My gal pal and I perused the bikes (she's in the market for one), ladies clothing, snacks, and helmets. My gal pal scored a beautiful Giro helmet for 40% off, score. If you are in the market for some bike accessories, or event a new bike definitely come and check this place out ASAP as the staff weren't able to confirm when the doors would close for a final time.

Received an email from Performance Bike stating I won a Hammerhead Karoo. I replied as they…read morerequired and received no word or reply - was waiting on the tracking info for my prize. Emailed them 3 more times over the course of the week - still nothing. So I called the 800 number waite din iline ot talk and when they answered I explained the issue and he laughs and starts to tell me story. a few minutes later he reveals they sent emils to all their customers and it was a mistake we all didnt win. What a bunch of bulllshit!! They didnt bother sending us all out n email letting us know of the mistake? Im sure everyone was contactign them - instead they let me waste my time thru out week emailing them and then calling to find out iut wasnt real. This seems like a big marketign scam to get your customers attention and try to keep it by offering fake prizes. Im not going to purchase from this store ever again!!! What a bunch of scammers!