I rented a road bike for a week, the bike was fine (Specialized Allez) although didn't fit me…read moregreat. I didn't go for the premium road bike because I was in town for work so wasn't going to be able to ride loads to make it worth it, but enjoyed riding in the mountains for the week. My main problem was that after I had paid I asked where the flat kit was and was told that there weren't any for that bike. This was frustrating because their website says it's included, so I hadn't brought any kit with me and had to buy spares/tools. The pricing was also relatively opaque (the final price didn't match the website). The person who served me spent a long time setting up a mountain bike rented by the person before me, but didn't really seem to know much about road bikes and seemed quite disinterested. They adjusted the saddle height but when I said it was still too low they didn't change it again (luckily I had to buy tools after anyway). They also didn't check the tyre pressure, which I had to sort out myself after I'd left and realised they were soft. Decent bike and great riding, but check what's actually included and confirm the price before you pay.

I stopped in University Bicylces a few times while in Boulder and wound up renting a Specialized…read moreLevo R Comp Carbon. The entire staff was very friendly and helpful. Carly and Sydney stood out, though to be fair I did interact with them the most. Ben, the manager, is also the kind of person you enjoy doing business with. The bike was phenomenal, but the service is what stood out. If you are in Boulder and need a rental this is the place to go and they will direct you to all the nearby trails. If you are in a position to purchase, this is also the place.

Great repair. They know what they are doing. The staff I encountered are top notch.Had the needed…read moreparts on hand.

Fabulous bike shop in Boulder with so much to offer! This combination repair, sales shop, brewery…read moreand coffee shop is truly a unique gem to Pearl Street. Not only do they carry almost any random bike part you might need, but they have beer and coffee too! You gotta stop in before they close up shop later in November. In fact, you into have a week! The staff at the repair wing were very knowledgeable and friendly. They had some really nice bikes for sale, and plenty of parts. I would trust them to do service as well. I picked up a rear wheel part here and they were very nice. The brewery wing was awesome! I got a Pumpkin Ale from 4Noses Brewery in Broomfield, and it was awesome! Plenty of flavor and spice. Overall it made the experience perfect. They're closing soon, so head down today!

Good guys. Did a great job for a decent price and got it done in a timely manner. Bikes been…read moreworking great all summer since I got work done in May/june. Thanks team!

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

I love community cycles. $210 at rei for a full suspension tune? Now I can just take my bike to…read morethem to do my seal for way less. Community cycles is filled with avid bikers and cyclists who will help you do anything you need to your bike. They have all the tools necessary. They helped me replace my cabling and it cost me $2.50 for new cables and housing. The earn a bike program also looks awesome. Either way the $40 membership is totally reasonable. Id recommend them in a heartbeast.

love this place. the bikes are so reasonable and they are so helpful. Chappy was very helpful and…read moreInformative. the teamwork is amazing here as well.

REI has been our go to for gear and seasonal casual clothes for decades, yes 4 decades! Even before…read morethey were in Boulder we would drive to Westminster which was the closest location back. Wisely they moved the North Metro location to Boulder. I know many of the staff on a first name basis and they never steer me wrong. My husband is the avid camper, hiker , adventurer, but I have been lucky to find xc skis here for years, to have my bike serviced here and most recently have bought much footwear and casual outdoor seasonal wear. What I was looking for today was not yet in stick for summer but I will look again next week when the spring/summer sale starts. With a membership there are so many perks so the savings are huge, especially kf you use their partner credit card. Even leaving empty handed today, it was a fun experience . And when my husband needs a new tent, no matter how small in comparison to this display today, he will get it here and at a good price for exceptional quality.

This location continues to decline in outdoor community vibe and customer service - perhaps it's…read moreREI all over? Although the Denver store is pretty decent, in my opinion. My 4 year old was peddling around on a bike, and since he's still learning to stop - was not able. The bearded bros came a running "no no he can't do that". I was waiting for the mace. Being grandiose but not too far off. Their panic was hilariously overzealous. Take pride in your job but brother - Your assistant daytime front end merch manager status equals zero power. Y'all need to chill the eff out. You're an outdoor gear store. Supposed to be a part of and embrace your community. There's a reason why people are turning in their memberships left and right. You're one step away from being in that Walmart level of stores. Sad. Adios- Chad, Kyle and Aspen.

Any bike shop that stays on the phone a half an hour walking you through something is second to…read morenone when it comes to top notch, above and beyond, customer service! Excel Sports is simply the best on-line bike shop on the planet. If you live there in Boulder you are quite fortunate to have such a great bike shop nearby. A+ shop, highly recommended!

That shop is so good,I recomond go to online shop because they are ship very fast, helpful.read more

The service is so good at this place you guys dont even know. Everyone needs to go here 24/7 for…read moreoptimal bike repair.

What a great store! These guys are so knowledgeable and helpful! Brought my bike in here for some…read morerepairs of things another bike store "fixed" incorrectly. This store analyzed the problems quickly, and got me back on the road. Also, I've been trying to get a saddle that would work for me for months. This store adjusted my seat height instead, and saved me hundreds of of dollars. Also suggested replacing shoes with clips with shoes without clips. Good, helpful suggestions. What a difference! Excellent service!

What a great and fun experience. They made sure the rental bikes were set and fitted for us…read more Trained us on using the bikes and provided water and sunscreen. We even tested a few bikes for future purchase. Henry was helpful and knowledgeable.

Best e-bike tour of boulder ever! We saw so much and learned amazing facts about the history…read morelandmarks science and much more that even local folks don't know. Highly recommend Harrison tour guide who is very knowledgeable and friendly and always wants to make sure you are happy and well taken care of! Highly recommend!!!!!!!

Amazing! The customer service is awesome. I left a message about what I needed or thought I needed…read morefor my bike. I got a return phone call quickly, with options to bring my bike in. I brought my bike to drop it off. Nick looked at my bike, fixed it on the spot in 15 minutes. Was extremely friendly and efficient. I expected to pay for full service and was surprised at how affordable the repair was. The front staff offered to help bring my bike in and load it into my car. Extremely friendly and considerate. Right before a holiday, I assumed it would be at least a week. Can't say enough about the service. Will be back. Highly recommend!!!!

Great customer service and friendly staff , had the part I…read moreneeded that several other shops in town did not! Wouldn't hesitate to shop here again.

I was so saddened to see the "nothing held back" and "clearance" signs peppered all over the front…read moreof this establishment. As you'll note from my previous review I was a big fan of this shop. They did great repairs on my vintage Schwinn and carefully constructed my vintage English bike shipped from Maine. While the repair portion of the store is no longer scheduling bike repairs one of the staffers is branching off to open his own repair shop. Just head on back to the bike repair area to add your name to a contact list so he can reach out when his new shop is up and running. Nearly everything in the store is on sale (fixtures excluded, however there is a sign up for those items). My gal pal and I perused the bikes (she's in the market for one), ladies clothing, snacks, and helmets. My gal pal scored a beautiful Giro helmet for 40% off, score. If you are in the market for some bike accessories, or event a new bike definitely come and check this place out ASAP as the staff weren't able to confirm when the doors would close for a final time.

Received an email from Performance Bike stating I won a Hammerhead Karoo. I replied as they…read morerequired and received no word or reply - was waiting on the tracking info for my prize. Emailed them 3 more times over the course of the week - still nothing. So I called the 800 number waite din iline ot talk and when they answered I explained the issue and he laughs and starts to tell me story. a few minutes later he reveals they sent emils to all their customers and it was a mistake we all didnt win. What a bunch of bulllshit!! They didnt bother sending us all out n email letting us know of the mistake? Im sure everyone was contactign them - instead they let me waste my time thru out week emailing them and then calling to find out iut wasnt real. This seems like a big marketign scam to get your customers attention and try to keep it by offering fake prizes. Im not going to purchase from this store ever again!!! What a bunch of scammers!