I love that they pick up and drop off. It was quick and easy, and my bike is ready to ride! thanks…read moreguys!

From the owner: At Two Brothers Bicycles, our focus is on family and neighborhood riding. We are here to help make…read moreyour bicycling experience the best possible. Give us a call to set up a repair.

Unfortunately, I had a different experience than most other reviewers of LBC:…read more I ordered a bicycle on their website for the price listed. The next day I was informed the price for which I hit 'Pay Now' and for which I received a confirmation and an order# was inaccurate. To complete the sale there would be an additional charge of ~$239. I offered to meet them halfway and pay more than their advertised price plus I offered to waive any maintenance/tuning program they offer with new purchases. LBC declined. They refused to honor their advertised price. Informed me I would need to pay $1,948 for a bicycle I thought I had already purchased on their site for $1,684 the day before. All this being said, after we could not come to an agreement, the sale was indeed cancelled and I was not charged. However, it is frustrating I was unable to complete my purchase at the advertised price, particularly after offering a reasonable compromise.

We ordered a Trike on line. Longmont Bicycle assembled it. Chris was great. It was a gift and he…read moreactually got the trike to our home without my husband knowing. He went the extra mile when we had trouble riding it. Returned to the house watched us try to ride and solved our problem. What incredible personal service.

I purchased a new eBike thanks to the Labor Day sale that Aventon was holding. While I had an eBike…read morealready, I had built that one myself from the box and was always a little concerned that it might collapse under me (I'm not the most handy of people...). Seeing that CyclErie was offering such a great deal in partnership with Aventon, AND able to build it there was an immediate go for me! I made an appointment so they would have the time to get it in from their warehouse and give it a little spin around the parking lot and alley, and less than 10 minutes later, I had her loaded up and ready to go home to take on more adventures. Staff was friendly, helped me with sending in my invoice info to Aventon to get some bonus free perks, had me download the app so I could unlock new max speeds, and recommended taking a picture by the balloon mural. Love the bike, love the town of Erie, and my husband was so impressed by their service that he just purchased and picked up his eBike from CyclErie so we can enjoy our adventures together!

After my initial interaction Jenny reached out to me to rectify the situation. She made me a number…read moreof offers that were more than fair, and I took her up on them. The bike was ready the next day, and my family and I went for a ride this evening. I retract my previous recommendation to seek out other shops - DJ and Jenny work hard for their customers and it shows.

Very nice people work here. An added bonus is that they know bikes and how to fix them. While…read moreyou're there, try some delicious treats and brews at their bar/cafe.

I'm sad only that I can only give 5 stars. I've been to…read moreNiwot many times but not on the weekend. I called before they opened and they answered the phone - we needed 3 rentals for the day. They were extremely accommodating and recommended a trail that was perfect for us. I bought a jersey from them b/c it said Niwot on it and their service was so fantastic. Highly recommend this shop and I will use it again.

Purchased a dynamo hub and wheel, and B&M light system for my ICE QNT trike. Michael & June were…read morevery helpful, listened to my concerns and were able to help me install my wheel and lights. Considering I live in Illinois and they are in Colorado should give you and indication that they listen well and are knowledgeable about solutions for ICE products.

From the owner: ICE Recumbent Trikes for Adults - Including Electric Assist Options - Customizable - Adaptiveread more

Great, quick service at home at a very reasonable price from Branded Cycleworx. So much easier than…read morewaiting for availability and lugging a broken bike to a shop.

I received confirmation email when I booked an appointment, received two reminders (one text, one…read moreemail) and waited for them to come and they never showed. I called the number that was on the confirmation email and no answer, no reply.

Buyers beware. This shop is under new ownership. Tom is no longer there nor are his two very…read moreknowledgeable e-bike mechanics. Customer service is no longer a priority.

We bought out bikes there about 18 months and I took it in for a service and a few questions, the…read morenew owners are so great and friendly and gave me some great advice on taking care of the bike, the battery and understanding how to take the battery off to store it. The even put on my new seat and adjusted the back rack to fit my pack and wouldn't take a dime. Being 70 they were so sweet to take the bike off the rack and place it back on and give me some advice on that as well!!! I think they are so great and would recommend them to anyone.

If you want to "up" your ride experience, doing a Pro Fit (and especially purchasing a new ride you…read morealways wanted) with Cenna should definitely elevate your experience to a new level that might surprise you. It did for me - and I've ridden high-end, 'custom-fitted' bikes for decades. Doing just this with Cenna was robably my best cycle experience - from a long list of good-to-great ones - with even gaining tons of new & valuable cycle learning. Cenna is a true pro with a hard-earned experience over decades that, combined with the right amount of data-driven fit input, results in that true, perfect fit experience. Easily the best bike fit of many before. One you immediately consciously tune into on each ride in a delightful way. It is worth noting that it is better to have an average bike with a perfect fit (than the best bike with a mediocre fit). So don't underestimate the fit side. And Cenna is a true fit pro as well as a truly expert mechanic immensely knowledgeable about the entire range of equipment (road, tri, gravel, mtn) and its optimal installation. But, what is best for you - not what the shop likes for themselves. And, to note, there is some great depth in the shop from Harrison. Sure, many bikes can sure seem an expensive luxury; complete pro fits an indulgence. Don't let others judge your inferior bike - or your high-end one. But, whatever bike you resonate with, the investment in a great fit should bear some truly nice dividends over its life. My experience is that this is a great bike shop of wide scope and depth for most any need from basic to the finesse wrenchings needed for a top cat rider.

Seemingly good expertise and a nice selection of products. However, the attitude that comes with…read moredoing business at this establishment are not worth it relative to the numerous other bike shops in the area. I bought a pair of cycling shoes directly from a manufacturer and was looking for some insight about the fit. When I visited this store, I was told that I would have to pay to get any input. The exact words were "you bought those online, and I have those shoes in the store. Why should I do anything?" This is not the type of conduct that builds relationships and shows any interest in repeat business. I would never expect to be talked to this way by a business owner, much less one where I'd already spent $1400 on a set of carbon wheel in the past twelve months. And to be clear, I called previously and was told my size was NOT available in the store and would have to be ordered.

They sold and charged me for a mountain bike and gave me a different receipt and manual. Bait and…read moreswitch. A part wasnt working correctly on the "new" wrong bike. They were unable to handle the simple transaction and repair. Overpriced, long service times and petty ownership. Use Zinn Cycles in Louisville or Jax in Lafayette.

Louisville Cyclery and Trek engaged in deceptive marketing through the Trek website and Louisville…read moreCyclery website. I drove about 30 minutes to the Louisville Cyclery location after seeing the Air Rush pump on the Trek website in stock at Louisville Cyclery and in stock on the Louisville Cylcery website. Once arriving I learn the Air Rush is not in stock and was immediately trying to be sold another product. They had said, "they sold the last one this morning". However on the Trek website, the Air Rush is still available at Louisville Cyclery. The product is also showed available for pick up on the Louisville Cyclery website.This time I purchase the "available" Air Rush online and receive a receipt and order number for the "in stock" unit at the Louisville Cylcery location. I got back to Louisville Cylcery and the unit is not available. I would not recommend visiting this location or shopping online. The Trek website still list the Air Rush available at Losivlle Cyclery two hours later when it is not in stock. Deceptive marketing and misleading the customer. Disappointed in Trek and their dealer here. Additionally, Louisville Cycelry still shows the Air Rush as available on their website.

I went in there one evening recently around closing time, with my old snowboard, to see if I could…read morefind some replacement parts for my bindings (needed new ratchet straps - ladder straps - to replace worn out ones). Though they did not have the parts I needed, the two guys in there were very helpful and friendly. One even made a specific suggestion of another shop to go to that was more likely to have the parts I needed. Seems like a good small, friendly local business and I wouldn't hesitate to go back in there in the future. I'm glad to have it nearby.

I had a bike that needed new tires installed. Dropped the bike off during mid November of 2020 with…read morethe tires and tubes required. Was told it would take a few weeks, but they would call me when it's ready. I said no rush, it's winter time and I won't be needing to ride anytime soon. After a few weeks had passed, I never heard back. I called multiple times. Left multiple messages with no returns to my calls. I stopped by multiple times, to find a hand written note on the door says they're closed. Which contradicts their business hours posted online. Fast forward 4 months later to March of 2021. Not a single effort was made to reach out to me. Finally, I walk in on a day they happen to be open. I sh*t you not, I see the bike is sitting exactly where it was left 4 months ago, untouched. The associate said, I'll jump on this right now and have it ready within an hour. I said calmly "cool, I'll grab some lunch and come back." I came back 2 hours later, he was sitting behind the desk doing absolutely nothing, and the bike still wasn't even touched!! I literally had to say I'm going to wait right here and watch you do this, so I can take my bike home. He did it in 15 minutes. The phone was ringing like crazy, with no answer (figures). Not one apology, or explanation was ever given. I wasn't charged for the labor, but Jesus.. How do you expect to survive running a customer facing business without doing the absolute bare minimum of effort to meet expectations?