We ordered a Trike on line. Longmont Bicycle assembled it. Chris was great. It was a gift and he…read moreactually got the trike to our home without my husband knowing. He went the extra mile when we had trouble riding it. Returned to the house watched us try to ride and solved our problem. What incredible personal service.

Unfortunately, I had a different experience than most other reviewers of LBC:…read more I ordered a bicycle on their website for the price listed. The next day I was informed the price for which I hit 'Pay Now' and for which I received a confirmation and an order# was inaccurate. To complete the sale there would be an additional charge of ~$239. I offered to meet them halfway and pay more than their advertised price plus I offered to waive any maintenance/tuning program they offer with new purchases. LBC declined. They refused to honor their advertised price. Informed me I would need to pay $1,948 for a bicycle I thought I had already purchased on their site for $1,684 the day before. All this being said, after we could not come to an agreement, the sale was indeed cancelled and I was not charged. However, it is frustrating I was unable to complete my purchase at the advertised price, particularly after offering a reasonable compromise.

I love that they pick up and drop off. It was quick and easy, and my bike is ready to ride! thanks…read moreguys!

From the owner: At Two Brothers Bicycles, our focus is on family and neighborhood riding. We are here to help make…read moreyour bicycling experience the best possible. Give us a call to set up a repair.

In Colorado walking into a bike store can feel one of three ways:…read more 1. You're an amateur walking into a professional level store where everybody knows way more than you. You see some great stuff, perhaps buy an inner tube or something, but all you want do is get out with your dignity! 2. You walk into a store loaded with Bicycles from floor to ceiling and a sales person immediately approaches you and asking what you want. No test rides, don't touch the merchandise, could you hurry up as I have other customers waiting. The choices are overwhelming and you are thinking that you should just go check out the web options as this is overwhelming. Then there is: 3. You walk into a shop/store feeling a relaxed vibe as if you're in a coffee shop ready to sip a latte and open your laptop. You look around, nobody is pushing anything, people are dropping in from their own test rides on the nearby trail, they've got Aventon e-bikes, Specialized branded dirt, commuter and high end e-bikes, as well as equipment, clothing, helmets, and gear. All of this in a no-pressure environment! What is this place! Let me back up for a minute as this was not what I expected. I used to meet up with a friend and have coffee at the nearby corner shop where we would solve the world's problems enjoying the conversation along the way! It's a small strip mall in Erie, Colorado across the street from some of the best restaurants you can find in this part of town. On occasion, I would walk into this bike shop and they had a few bikes that were interesting, but nothing ever caught my eye. The really cool thing was the vibe, I never felt pressure to do anything but look, and if I asked a question they were more than happy to answer. Techs were working on bikes right in front of everyone in the shop, they had a load of bikes in the parking lot out front, and some people were taking bikes out for rides on the nearby trail, which I thought was pretty cool. It was laid back and casual fun! Fast forward to the end of December when I ran into the shop's owner at the Apple Store who was wearing a "Specialized" hat, waiting for a tech like me. I casually mentioned that I was looking for an e-bike to get my wife before the end of the year, liked the brand he was wearing, but looking for something affordable for my wife. He mentioned the Colorado rebate that I was familiar with and the deadline that was soon approaching and invited us in to test ride anything he had in stock. Needless to say, I showed up on the last day of the year with the opportunity to take advantage of the maximum rebate offered in Colorado! My wife rode a few bikes to find something she would like. The staff was super helpful. Cris showed my wife all the different e-bike options that were available and suggested bikes that would serve her well based on the riding she planned to do. Dan came by and pointed out sizing, and other things important for a comfortable ride. I ride frequently and was looking for a way to make it easier for my wife to get out on rides together without feeling pressured to keep up or go the distance. Here everyone listened and acted accordingly - they cared what we wanted to do! My wife settled on a comfortable bike and Chris helped her fill out the Colorado rebate paperwork while I plugged in my purchase information. While we didn't walk out with a bike that day we were satisfied that we had found something she really liked. She even added a different seat and road protection for the bike that CyclErie provided feeling confident about her new bike! Less than a week later my wife had a beautiful new bike with road protection, sized perfectly for her. We've taken a few rides together and the surprising thing is that she loves getting out and is actually planning future rides as well! I don't know if it's the nearby coffee shop or riding trail, but something is special about this group of folks that I really enjoy. I could even see myself working for or with them in some capacity! You need to see it for yourself.

DJ was exceptional. He was able to fix my bike quickly and…read morethe cost was very reasonable! We will be back

Very nice people work here. An added bonus is that they know bikes and how to fix them. While…read moreyou're there, try some delicious treats and brews at their bar/cafe.

I'm sad only that I can only give 5 stars. I've been to…read moreNiwot many times but not on the weekend. I called before they opened and they answered the phone - we needed 3 rentals for the day. They were extremely accommodating and recommended a trail that was perfect for us. I bought a jersey from them b/c it said Niwot on it and their service was so fantastic. Highly recommend this shop and I will use it again.

I went in there one evening recently around closing time, with my old snowboard, to see if I could…read morefind some replacement parts for my bindings (needed new ratchet straps - ladder straps - to replace worn out ones). Though they did not have the parts I needed, the two guys in there were very helpful and friendly. One even made a specific suggestion of another shop to go to that was more likely to have the parts I needed. Seems like a good small, friendly local business and I wouldn't hesitate to go back in there in the future. I'm glad to have it nearby.

I had a bike that needed new tires installed. Dropped the bike off during mid November of 2020 with…read morethe tires and tubes required. Was told it would take a few weeks, but they would call me when it's ready. I said no rush, it's winter time and I won't be needing to ride anytime soon. After a few weeks had passed, I never heard back. I called multiple times. Left multiple messages with no returns to my calls. I stopped by multiple times, to find a hand written note on the door says they're closed. Which contradicts their business hours posted online. Fast forward 4 months later to March of 2021. Not a single effort was made to reach out to me. Finally, I walk in on a day they happen to be open. I sh*t you not, I see the bike is sitting exactly where it was left 4 months ago, untouched. The associate said, I'll jump on this right now and have it ready within an hour. I said calmly "cool, I'll grab some lunch and come back." I came back 2 hours later, he was sitting behind the desk doing absolutely nothing, and the bike still wasn't even touched!! I literally had to say I'm going to wait right here and watch you do this, so I can take my bike home. He did it in 15 minutes. The phone was ringing like crazy, with no answer (figures). Not one apology, or explanation was ever given. I wasn't charged for the labor, but Jesus.. How do you expect to survive running a customer facing business without doing the absolute bare minimum of effort to meet expectations?

They sold and charged me for a mountain bike and gave me a different receipt and manual. Bait and…read moreswitch. A part wasnt working correctly on the "new" wrong bike. They were unable to handle the simple transaction and repair. Overpriced, long service times and petty ownership. Use Zinn Cycles in Louisville or Jax in Lafayette.

Louisville Cyclery and Trek engaged in deceptive marketing through the Trek website and Louisville…read moreCyclery website. I drove about 30 minutes to the Louisville Cyclery location after seeing the Air Rush pump on the Trek website in stock at Louisville Cyclery and in stock on the Louisville Cylcery website. Once arriving I learn the Air Rush is not in stock and was immediately trying to be sold another product. They had said, "they sold the last one this morning". However on the Trek website, the Air Rush is still available at Louisville Cyclery. The product is also showed available for pick up on the Louisville Cyclery website.This time I purchase the "available" Air Rush online and receive a receipt and order number for the "in stock" unit at the Louisville Cylcery location. I got back to Louisville Cylcery and the unit is not available. I would not recommend visiting this location or shopping online. The Trek website still list the Air Rush available at Losivlle Cyclery two hours later when it is not in stock. Deceptive marketing and misleading the customer. Disappointed in Trek and their dealer here. Additionally, Louisville Cycelry still shows the Air Rush as available on their website.

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

Having had service done at BBW, I would not return or recommend anyone go here for service. My…read moremountain bike had a mystery creak, they "fixed" by tightening several bolts and cleaning the headset and charged me $100+. After I picked it up, it still creaked. I then took it to University Cycles where they spent less than 10 minutes deducing it was a loose brake caliber bolt and charged me nothing. Don't go to BBW when other shops like UC do a better job, with no cost associated with a quick once over.

I have been looking for a bicycle for a while now; I've looked online, at used bikes, and visited…read morevarious stores but none ever seemed to jump out. I live just a few minutes from Derby and decided to stop in on a Saturday about an hour before closing time. The interior was much bigger than I expected, and the floor is packed with bikes, gear, clothing, and other types of equipment. I was greeted right when I walked in and explained that it's been a while since I've owned a bicycle, so there has been a lot of advancement that I've not really kept up on. I don't know much about the details of biking other than the basics, but Bill (at least that was the name on my receipt lol) was super nice and explained everything to me in a way that was easy to understand. After a little back and forth, I ended up purchasing a Specialized bike in a really pretty sage green color. Bill explained the warranties, their commitment to servicing their bicycles, and even let me know that they're always happy to help or answer questions that come up after you begin getting more acquainted with the bike. While bicycles have become a lot more expensive since the last time I owned one, I'm very happy with my purchase! I took it out that evening and it was a ton of fun. The seat is a bit uncomfortable, as many probably are, but I'm so happy to finally have a good bike that fits me. Definitely appreciated the help and I would recommend this place to anyone that might be in the market for a new bike!

Made me feel very uncomfortable and they both followed me and my little brother aroundread more

I just wanted to add to my review that everyone was so helpful to me, Sarah and Al…read more And they give you this amazing goodie bag as a customer, even a small bottle of champagne!

I visited e-bike of Colorado because I was looking for a commuter e-bike. I needed something…read morecomfortable for getting around town, going to the gym, and other short trips, maybe up to 20 miles. They have a wide selection of styles and brands. The staff listened to what I wanted and found the perfect bike for me--a Gazelle with a Belt Drive that does everything I need and more. Ivo Vargas, the head mechanic, set up my bike quickly and did a fantastic job. He also added their Flat Tire Protection (an add-on, but if you've ever stepped on a goat head, you know you want it). I was so surprised when they called me the next day to say my bike was for pickup, even though they say it (currently) takes 4 days - speak about over-delivering. The shop has a great atmosphere, there's no pressure to buy bikes or accessories, and the service team is excellent. I will definitely recommend them to friends and family.