I was desperate for repairs, and they rushed to get me out for the weekend. Thanks, guys, you saved my trip!

Over the years, I've purchased two bikes from this bike shop. They have always been super helpful and kind when I've needed anything. Today I'm writing this review because I was in a jam and had a mechanical failure and they were nice enough to take a look at my bike and try to help me out. Very much, appreciated them spending time with me even though that they were incredibly busy. read more

Ordered an eBike. Took delivery on Friday. After 1 ride on Saturday, the battery would not take a charge. WRCC could have replaced the battery, or kept the bike for a week troubleshooting. THEY BUILT ME A BRAND NEW BIKE in 1 day! This is what customer service should look like. read more

I was in this store today with my husband to look at e-bikes. We were never approached by anyone, no one appeared interested in helping us. We walked the whole store and spent quite a bit of time looking at the e-bikes on the floor, which were not organized or labeled in any helpful manner. What, you guys don't like selling e-bikes? read more

So, I've already posted a (negative) review about the selection and service at WRC, but I have even MORE negativity to add. I purchased an item online recently. I live near WRC and can swing by and purchase in-person, but I have a good reason to purchase online -- I live in "unincorporated JeffCO", so my tax rate is 4.25%. WRC's "brick and mortar" tax rate is 7.8%. On a large purchase, this difference is VERY important. I placed an order online, and by federal law they MUST charge me the sales tax rate that corresponds to my residence (4.25%), but their website defaults to charging the WRC's local tax rate. Someone needs to fix this, as it is illegal to charge THEIR tax rate to customers that buy online and should therefore be charged their local tax rate. This will catch up to you (WRC) at some point. I STILL wish Ron was the owner -- WRC was a MUCH better shop back then ! read more

5/5 service: Isaac was so helpful in helping me find my bike. He spent the morning going through bikes with me and helping me get fitted. 5/5 bike selection! They have a ton of options: trek, specialized, salsa etc 4/5 for location- I came at a terrible time during school pickup and there were way too many cars for test riding a new bike! read more

Just stopped in to get some new riding shoes, helmet and a couple accessories. Big shout out to Andy - he was super helpful/knowledgeable and friendly. I'm new to cycling a needed some guidance, he was great. Shop has everything I needed. Definitely recommend. read more

Shout out the recently opened WRC in Parker: earlier today I brought in 2 road bikes to be tuned and Daniel, one of the techs, went over both bikes with me and we agreed on the service needed. He was super helpful & knowledgeable, a pleasure to deal with! read more

Had a wonderful shopping experience with Alex. Helped me pick out my first gravel bike. He knows his stuff and was not pushy or salesy, just genuinely interested in finding me the right fit. These guys are more knowledgeable than REI. read more

Still the best! This time I needed to come in for service. Everyone was super knowledgeable, helpful, quick, and thorough. I love my new wheels and couldn't be happier. Thanks! read more

Wheat Ridge Cyclery - New wheels! I'm in love - Bikes Near Me - Wheat Ridge, Colorado

Awesome bicycle shop. Huge store with great selection and experienced staff. Visited three bike stores lately as I shop for a new endurance bicycle. John F. at Wheat Ridge Cyclery was by far the most helpful and knowledgeable salesperson. He's focused on finding you the best fitting bike rather than selling you whatever you start off thinking you want, which I certainly appreciated. They were even having a good sale too! read more

See all

This place is the absolute worst, customer service is non existent. Went in a few months ago to look at a bike rack, spent 15 minutes looking. Not one employee greeted us or asked if we needed help. Went back in recently to give wheat ridge cyclery another shot because I was looking for a full face helmet. Still no greeting from employees upon entering but did end up receiving service. However this employee could be more unenthusiastic. This place sucks. If you want good service go to Evo. After wheat ridge cyclery didn't do it for me I went and checked out evo. Those guys were super friendly and helpful and their prices were so much better. read more

Would give it 0 stars if I could. I am/was a first time bicycle buyer. My wife and I entered the facility, and waited approximately 30 minutes. We were looking and waiting to be approached by a staff member to gain recommendations, but none came forward, even though the staff waited on at least 4 other customers who came in after us. We had heard good things about this store, but our experience proved otherwise. We ended up going to a different store, and were greeted immediately and got personal help and purchased a bike and accessories. Would not recommend this business to anyone read more

Wheat Ridge Cyclery is accommodating and seems knowledgeable about e-bikes, although the local shop doesn't offer "test rides".

Moved in from CA and this was the first bike shop I needed after breaking off a screw on my stem. Got awesome and efficient help/advice from Brad. Def will come back. read more

Wheat Ridge Cyclery - Bikes on bikes on bikes - Bikes Near Me - Wheat Ridge, Colorado

Best in Town among many other very good shops. High quality staff. Competitive prices and great inventory.

Andy was amazing in the service department! Everyone says something is "as easy as riding a bike" well not for me! I hadn't rode my bike in years as I am afraid of them and he looked it over and didn't try and charge me for anything. With a place like this I would recommend anything bike related to go here. Boyfriend will now be back with all of his bikes so such a good experience for everyone! read more

I had a great experience after returning from New Zealand after several years. I had the pleasure of having Andy Stockman service my bike. He analysed, advised, and repaired so quickly. He is a great communicator. Thanks, Andy. read more

Best bike shop in Denver. Lots of inventory, the shop is pretty big. They have everything you'll need whether it is parts, bikes, or gear. The staff is super friendly and really knowledgeable. Bring your bike in for a tune up and repair and you'll be back riding in no time. read more

DJ was excellent in getting my new bike fitted and ready to ride. Very professional and attentive to my bike riding habits and made recommendations for the new bike, shoes and cleats. I had been to other bike stores and have not experienced the knowledge from DJ and the staff. WR Cyclery has an amazing selection of road bikes, mountain bikes and e-bikes in store. Highly recommend WR cyclery. read more

Was shopping for bikes earlier this year, and found my way here. They were super-helpful by helping to educate me on some of the models/options and allowed me to test ride a bunch of bikes without any pressure. Ended up settling on a Yeti, which has been great! Had one minor issue that was covered under warranty, and they were quick to fix at no cost. Highly recommend. read more

Wheat Ridge Cyclery - Bikes Near Me - Wheat Ridge, Colorado

Beth was very helpful They didn't have an item in stock I wanted really bad for a ride. They did have one on display and were willing to sell me that one to make my day go as planned! Thanks Beth! read more

I went in for a Suspension Tune. It wasn't done right. So it took an additional week to get the parts in and then another week to get the work done so a total of three weeks for suspension work. There wasn't any apology for their malfunction nor a compensation in price. If you offer this type of pricing you need to equal it in customer service and support. I would never go back. read more

Went in today and test rode a 2023 $3200 Specialized Vado SL. I liked the bike but it had small nick's in the top tube where paint chips were missing. I asked if they could bring it down in price and they offered to reduce it by $75 and claimed I should just use nail polish to fix it. I asked for 10% off and the guy said they sell enough bikes that they didn't need my business. All this after I stood in line to test ride this bike while a couple of clowns were standing behind the counter playing patty cake. Just not a very good customer experience at all. I'll stick with Denver Bicycle Company in Park Hill where they care about the customer and don't act as if they don't need them. read more

Very impressed with their customer service: I was driving down from Breckenridge to pick up a new Trek ebike. But a traffic jam on I-70 held me up and it looked like I would not make it to the store before their closing. I called ahead from the highway and asked if they could have the bike ready for me even though I would be arriving right at their closing time. Wheat Ridge Cyclery staff not only had the bike ready for me, but they went above and beyond---spent an extra 20 minutes with me making sure that the bike fork was properly set up for me, dropper seat post was configured correctly for my pedaling dimensions, conducted an overview of the remote Apple iphone app for the Bosch motor. Thanks Wheat Ridge Cyclery! read more

Top notch. Amazingly qualified staff from top to bottom. You will never be taken down the wrong path here. There's a genuine care here that's palpable. I've had several bikes serviced here and have been extremely satisfied with their work. Now, for best in class products and services, you will pay a premium. The ROI is well worth the initial investment. You will not have a bad experience here. Because they care... read more

My wife and I recently purchased 2 gravel bikes from WRC. I cannot recommend this local establishment any higher. Great products which you could most likely find online. The difference maker here are the people. Incredible customer service and very, very helpful and knowledgeable. In particular we worked with Beth. Simply put she was very kind and sensitive to my wife's needs. Kudos to Beth and to the hiring team - ya'all have done an incredible job with everyone we've spoken with at WRC. Keep up the great work. I'd write more but hey, I'm heading out for a ride. read more

It's Saturday, August 13th and I'm sitting in the shop. I'm still in awe of their dedication to fixing a prominent issue with my Sram Red AXS shifter. It's been a major issue (to me) for the last three days heading into the last training weekend before the Triple. One of the mechanics even came in on his day off to start & finish the totality of the work needed. There's so much more that went into these last few days that it's difficult to encompass it all on a Yelp review. For me it was literally an emotional roller coaster, from being explained (in detail) why I'd need a whole new, electronic shifter, to attempting to reprogram AXS and 'Frankenstein' my available components, to calling other bike shops for unique rim-brake specific parts...to finally putting it all together and getting me back on the road to train for next weekend. To say their service staff "bent over backwards" to make things happen is an utter insult to anyone else that thinks they've "bends over backwards" for their clientele. In my 20+ years of biking I've never met bike mechanics work so diligently and feverishly. read more

The closest bike shop to my house closed I hadn't been to Wheat Ridge Cyclery since I was there to meet Greg LeMond and get an autograph back in the early 2000s. My awesome 26" Yeti finally bit the dust last Fall and I needed a new mountain bike. After much on-line research, getting recommendations from friends, and considering my budget, I decided on a Specialized Stumpjumper Expert. I ordered it at WRC about a month back and they called me 10 days later to say it came-in and was built and ready for pickup. I finally got down there today during their 50th anniversary sale to pick it up. The lot was full and the store was busy. Nevertheless I was helped right away and Greg made me feel like the most important customer in the store even though he was helping at least 2 others simultaneously. He set up my new shoes, adjusted the bike perfectly, and even got me an adapter for my roof rack. I remembered this being a really nice shop and nothing about this experience disappointed. Can't wait to ride tomorrow! Thanks WRC! Happy 50th birthday! read more

Wheat Ridge Cyclery - My new Stumpjumper heading home atop my Mini Cooper. - Bikes Near Me - Wheat Ridge, Colorado

I'm very disappointed. I've been a Wheatridge Cyclery customer for many years, and bought my last two bikes there. I always felt like I was treated fairly. Until today. I took my bike in for a basic tuneup and flat repair and was quoted $360. I couldn't believe it. I don't mind paying a fair amount for a service, but this is ridiculous. I feel completely taken advantage of. Such a shame for what I thought was a family run business taking good care of its customers. I'll be looking for a new bike shop. read more

Best Shop in Denver - great selection, staff and services. Main store in Wheat Ridge is bigger but Ken Caryl store has good local shop selection. read more

My overall experience at Wheat Ridge Cyclery was absolutely fantastic. The staff was friendly and knowledgeable about their wide range of bicycles and accessories. They went above and beyond to ensure I was satisfied with my purchase, making sure the bike was the right size for me and providing valuable information on maintenance. Overall, I highly recommend Wheat Ridge Cyclery for anyone in the market for a new bike or cycling accessories. I am so happy that this is my local bike shop. read more

If you want to pay a premium for everything on your bike you should go here. Staff is nice enough but prices are ridiculous in this place. This is why people use the Internet instead of their LBS. read more

I've used this guys a few times for service on my bike and had nothing but a good experience, they're really knowledgeable and take care of you read more

My car was crushed in the Discount Tire Store that collapsed a few months ago in Arvada, and I needed to ship my bicycle back home to Virginia. They were very helpful with the process of boxing up and shipping my bike for me. read more

I bought a specialized e bike and they have been nothing short of amazing w 2 warranty claims- motor died and then battery issues. Both fixed in a week A very well run biz which is unfortunately somewhat of a unicorn these days read more

Just can't say enough about the incredible customer service at Wheat Ridge Cyclery. I stopped in to find two specific replacement items for my beloved 30+ year old Specialized Rock Hopper (yes, I know it is old but so am I and I still love it!!!). Multiple staff offered assistance as I strolled around the store and Tobin showed me what they had in stock. Unsurprisingly, their in-stock item wasn't exactly right for my very old bike. Tobin said he had an extra of one of the items I was looking for at home and offered to bring it to the store for me the next day. He also told me the service shop might have something similar enough to the second item I was looking for that it would work as a replacement. Sure enough, the service shop had something that would work! I came back the next day not really expecting Tobin would have remembered our encounter the day before - was I ever wrong. Tobin remembered me, addressed me by name, and ran out to his car to bring in the item I had been looking for. He wouldn't even allow me to pay him anything for it as he said it had been hanging around his place for a long time and he was happy someone was going to be able to put it to use. Now that is customer service! Tobin cared more about helping me get what I really wanted, continued enjoyment of my beloved Rock Hopper, than he did trying to upsale me into a new product. Wheat Ridge Cyclery has earned my lifelong patronage! The service shop can expect to see my relic when I bring it in for a seasonal tune up. read more

I stopped in the Littleton location today after my back brake stopped working. Stephanie looked at it and fixed immediately. She moved some of the accessories around that may have impacted the performance of the brakes. She even straightened the front out and filled the tires with air. All at no cost. She was extremely helpful and I will be back to have my bike tuned and serviced in the future. read more

If you want to pay way more than you should and want to be treated with snobbery, then this is your place. If you'd prefer to be treated with honesty and authenticity, then go so a smaller locally owned shop where you'll be taken care of in the way that's meant to be. read more

Customer Service still Exist at Wheatridge Cyclery. I bought a bike in 2019, moved out of CO and yesterday needed the receipt for it. It is long gone and after emailing the shop I received a duplicate copy via email 10 minutes later. Thank you! read more