Headed in to look at e-bikes after some research and being life-long owners of TREK bikes. Darren…read morewas very helpful, no pressure at all, and explained the different models and types in an understandable manner. Took two different types out for test ride and decided to purchase two new e-bikes from this shop. We loved their approach to customers, the look and feel of their shop, and the way they treated us as customers. Would recommend this shop to new and old bike owners.

[Note: I only post a review if the business has earned 5 stars or 1 star.]…read more Ian, manager, at Trek Bicycle provided exceptional service in a pinch. While boarding my flight to Denver from California, I received a text from my buddies that the plan was to rent E-mountain bikes for four days and that they had reserved theirs. Upon landing, I called 8 bike shops and none had an e-mountain bike available.. Ian juggled something and made it happen for me. They set me up on a sweet ride, with everything I needed AND even discounted some mountain biking shoes that were on sale. They were top class from start to finish and saved me from a long weekend in the Airbnb while my friends were out flowing the trails.

Great, quick service at home at a very reasonable price from Branded Cycleworx. So much easier than…read morewaiting for availability and lugging a broken bike to a shop.

I received confirmation email when I booked an appointment, received two reminders (one text, one…read moreemail) and waited for them to come and they never showed. I called the number that was on the confirmation email and no answer, no reply.

Sold me an AXS battery that would not stay attached to the charger. They made me pay to ship it…read moreback, and had no response to my unhappiness.

This is a great local bike shop! Sean installed an ABUS frame lock on my new bike. This was a bit…read moremore than your standard install because the frame came with no mounting points. Sean was able to use rivnuts to mount the lock to the bike, something that requires a specialized tool and the knowledge of how to use it. He also solved a problem that I created when I clumsily stripped the threads in the frame while trying to install a rear rack. He fixed this with a tap and installed the rack. I'm very happy with the service. Planet Cyclery is a pretty cool bike shop to visit. Has a nice 'neighborhood' vibe and tons of top end bikes and gear.

I have been looking for a bicycle for a while now; I've looked online, at used bikes, and visited…read morevarious stores but none ever seemed to jump out. I live just a few minutes from Derby and decided to stop in on a Saturday about an hour before closing time. The interior was much bigger than I expected, and the floor is packed with bikes, gear, clothing, and other types of equipment. I was greeted right when I walked in and explained that it's been a while since I've owned a bicycle, so there has been a lot of advancement that I've not really kept up on. I don't know much about the details of biking other than the basics, but Bill (at least that was the name on my receipt lol) was super nice and explained everything to me in a way that was easy to understand. After a little back and forth, I ended up purchasing a Specialized bike in a really pretty sage green color. Bill explained the warranties, their commitment to servicing their bicycles, and even let me know that they're always happy to help or answer questions that come up after you begin getting more acquainted with the bike. While bicycles have become a lot more expensive since the last time I owned one, I'm very happy with my purchase! I took it out that evening and it was a ton of fun. The seat is a bit uncomfortable, as many probably are, but I'm so happy to finally have a good bike that fits me. Definitely appreciated the help and I would recommend this place to anyone that might be in the market for a new bike!

Made me feel very uncomfortable and they both followed me and my little brother aroundread more

They sold and charged me for a mountain bike and gave me a different receipt and manual. Bait and…read moreswitch. A part wasnt working correctly on the "new" wrong bike. They were unable to handle the simple transaction and repair. Overpriced, long service times and petty ownership. Use Zinn Cycles in Louisville or Jax in Lafayette.

Louisville Cyclery and Trek engaged in deceptive marketing through the Trek website and Louisville…read moreCyclery website. I drove about 30 minutes to the Louisville Cyclery location after seeing the Air Rush pump on the Trek website in stock at Louisville Cyclery and in stock on the Louisville Cylcery website. Once arriving I learn the Air Rush is not in stock and was immediately trying to be sold another product. They had said, "they sold the last one this morning". However on the Trek website, the Air Rush is still available at Louisville Cyclery. The product is also showed available for pick up on the Louisville Cyclery website.This time I purchase the "available" Air Rush online and receive a receipt and order number for the "in stock" unit at the Louisville Cylcery location. I got back to Louisville Cylcery and the unit is not available. I would not recommend visiting this location or shopping online. The Trek website still list the Air Rush available at Losivlle Cyclery two hours later when it is not in stock. Deceptive marketing and misleading the customer. Disappointed in Trek and their dealer here. Additionally, Louisville Cycelry still shows the Air Rush as available on their website.

I went in to get a flat tire repaired and was charged $35. When I asked why I was so expensive the…read moreowner said the price of tubes had increased when I looked into the price of tubes the increase was not enough to charge $35 to change a tire. You would think that the shop owner would care more about the reputation of the bike shop and making an extra $15. Unfortunately capitalism is alive and well in the bubble.

Having had service done at BBW, I would not return or recommend anyone go here for service. My…read moremountain bike had a mystery creak, they "fixed" by tightening several bolts and cleaning the headset and charged me $100+. After I picked it up, it still creaked. I then took it to University Cycles where they spent less than 10 minutes deducing it was a loose brake caliber bolt and charged me nothing. Don't go to BBW when other shops like UC do a better job, with no cost associated with a quick once over.

Go food, great wine and absolutely amazing music. We have been here several times and every time…read morehas been a great night. Oh and did I forget to say that the service was amazing!

Fabulous bike shop in Boulder with so much to offer! This combination repair, sales shop, brewery…read moreand coffee shop is truly a unique gem to Pearl Street. Not only do they carry almost any random bike part you might need, but they have beer and coffee too! You gotta stop in before they close up shop later in November. In fact, you into have a week! The staff at the repair wing were very knowledgeable and friendly. They had some really nice bikes for sale, and plenty of parts. I would trust them to do service as well. I picked up a rear wheel part here and they were very nice. The brewery wing was awesome! I got a Pumpkin Ale from 4Noses Brewery in Broomfield, and it was awesome! Plenty of flavor and spice. Overall it made the experience perfect. They're closing soon, so head down today!

I visited e-bike of Colorado because I was looking for a commuter e-bike. I needed something…read morecomfortable for getting around town, going to the gym, and other short trips, maybe up to 20 miles. They have a wide selection of styles and brands. The staff listened to what I wanted and found the perfect bike for me--a Gazelle with a Belt Drive that does everything I need and more. Ivo Vargas, the head mechanic, set up my bike quickly and did a fantastic job. He also added their Flat Tire Protection (an add-on, but if you've ever stepped on a goat head, you know you want it). I was so surprised when they called me the next day to say my bike was for pickup, even though they say it (currently) takes 4 days - speak about over-delivering. The shop has a great atmosphere, there's no pressure to buy bikes or accessories, and the service team is excellent. I will definitely recommend them to friends and family.

I just wanted to add to my review that everyone was so helpful to me, Sarah and Al…read more And they give you this amazing goodie bag as a customer, even a small bottle of champagne!

i bought a new bike from these folks a year ago. They could not have been more helpful, caring…read moreand willing to provide insights based my needs. when I asked about changing some of the components such as brakes, drivetrain which were extensive, They came through with exemplary work and service. We ended up with a phenomenal machine that rivals the highest levels of bikes in the market. Iam thrilled and happy with my new dream machine. I have been back to do the final upgrades and again they came through quickly and professionally. The owner Steve, the Staff are all very caring, knowledgable and willing to go the extra steps. They listen and respond. One cannot ask for more. It's a rare commodity to see a business that wants to meet their customers needs with sincerity and genuine caring. Chris B

The guys at SloHi were super nice and responsive to the bike's issues. That gets an extra 2 stars…read morein my opinion.

I have now bought and sold gear at this place and felt like I got a good deal every time. The staff…read moreis very pleasant to deal with as well.

I sold them a 60 lb weighted vest valued at 109$ unopened still in the box..these people have the…read moreaudacity to give me literally less than 50$ for it. I believe the price was 30$. They are rip off artists and will shortchange you if you do business with them..Avoid selling anything to this second hand sporting pawn shop at all costs. They are a terrible business, period.