Great service from Suzanne and her coworkers.The cashiers were so friendly and they should come to…read moremy Ace to work.I thought Suzanne was so nice and knew so much about the products.Amazing is all I can say about my experience.

Vision Ace Hardware is truly like a neighborhood hardware store, if the Tampa area were to have…read moresuch a thing. They have a very good selection of hardware needs, paint, plumbing, tools, garden and so much more. I like to go to Ace for garden supplies the most. Firstly, their plants are very well cared for. When I buy a plant from Ace, I feel pretty confident it is healthy and I can keep it alive. I always buy my soil and fertilizer here too. The plant pots here can be quite pricey, so I sometimes buy them elsewhere. Prices here can sometimes be higher than the big chain hardware stores, but sometimes lower. Depends on the item. One thing I buy here that they have the best price on is canning supplies. I make my own jams and jellies and Ace usually has the jars on sale.

Harvey's Hardware store is my go to, I love this place . Wide selection of case knifes and friendly…read morestaff !! Awesome

This place is amazing! I totally recommend it's a bit old fashion but so much quicker and much more…read moresupply the knifes are also so cool!

A number of friends recommended this place and I'm glad they did. This is the proverbial…read moreneighborhood store complete with mom and pop owners who greet you with a smile and know where everything is. The offer help, but don't hover. Customer service 'par excellence'! Prices seem to be about average and not out of line with the big box stores. They have an extensive inventory for an independent shop and a convenient location. I am now a loyal customer!

If you're lucky enough to remember the show, "Home Improvement," then you'll remember the homey,…read moredown-to-earth feel of the hardware store Tim and the guys hung out at. This reminds me of that store . The people are nice, and super helpful. You can't get everything you need from here, but you can get a lot more than you would think just by looking at it from the outside. A valued staple in our town.

I had such an amazing experience today! I went in for a simple florescent bulb. I was greeted at…read morethe door and assisted by a very friendly gentleman who took me directly to the light bulb section and gave me the exact bulb I needed. Debbie rang me up. She was polite and friendly too. I loved her light up name tag! I will definitely buy from this hardware store in the future. It felt like family.

I needed some help assembling a garden trimmer and everyone in the store showed me how it was done…read more A young man even competed the job. I was very happy when I left and will return for purchases. Thank you to staff!

Ed and the rest of the staff spent a good half hour or more with me to help me fix my husband's…read morecane. They weren't trying to sell me anything expensive maybe a ten dollar sale, but treated me as if I was spending thousands , I am never going anywhere else. you will never get this service at a big box store

They are the greatest.met a super nice lady named Jeanette and she helped me to get my mulch and…read moreget it in to my trunk.she was very professional and patient.thank you Jeanette sometimes a little kindness makes your day.

I live nearby this store and go frequently to pick up items I need. They have ALWAYS been extremely…read moreknowledgeable and helpful. I highly recommend them.

Every time I have to deal with the crotchety elderly employees at this store, I'm instantly…read morereminded why I should have made the longer drive to any other hardware store.

Great little hardware store for personalized service and fair prices. Nice guy s with good…read moreknowledge and willing to help someone inexperienced.

Best Ace Hardware I've been to every worker there is very helpful even if you know what you're…read moregetting. They will stop by and ask if you need help finding anything unlike Lowe's or Home Depot. I always feel welcome when I go into this location. It's a well ran and respectable establishment.

Just want to share how upset I am. Long time customer 10 years plus at this tarpon vision ace…read morehardware store. The hurricanes in tarpon destroyed my families home and also my business, and to make matters worse, my wife an d I were displaced to GA where within a week we were in a bad car accident and I broke my neck and she broke her shoulders amond many other lifelong dibilitating chronic issues. Long story short, during the hurricane I took in my back blower to be fixed and due to the hurricane, that unit was destroyed. Since I was in such a bad accident I was laid up in the hospital and also months afterwards I was bed ridden along with my life. Life turned upside down, fast, and everything gone. We just moved back to tarpon in April, I rekindled my business mentality and decided after a long hiatus I would return to this work. I went into ace today and spoke with the gentlemen who took over Johns position after dear John had passed away during corna virus, and well, he pretty much told me there was nothing I could do. To top it off, he then insinuated that I was a lier and categorized me with another group of "liers" who have come in and "said the same thing as me" Really could have cared less about the blower in reality, even though it should have been at least credited to my account. But after 10 years of purchasing from this store, I could not believe the disrespect. I let the manager know in the front, not to much avail. Still let me walk out totally upset. I made a report with corporate when I originally realized they had my blower after the hurricanes, made a ticket, got a docket number and everything. But I just can not believe the extent I'm having to go in order to get sub standard customer service from a place in which I have revered and spent hard earned dollars with for over 10 years. Totally disrespectful, disrespected, and I cannot just sit and let someone talk badly about my integrity or character. Something needs to be done I have already put a new complaint in with corporate.

Last week, I visited the Tarpon Springs Ace store to buy Citronella candles because love bugs…read moreswamped my front porch daily! Online, the Tarpon store was the nearest location to New Port Richey that had the set of 3 citronella candles in cute little terracotta dishes. Upon arrival, Kim/sales helped me look for the candles, but nothing on the shelf. She even checked her computer and the candles appeared to be in the store, but perhaps another shopper had picked them up. So, I decided to buy a live citronella plant from the garden center. Sally told me it's easy maintenance, water every other week and the plant would be healthy. I was sold! She could tell that I didn't have a green thumb. I had passed right by the citronella plants and then asked her if the store carried them. She gave me the kindest grin. Well, Kim was my checkout person. She really wanted to make things right! Kim offered to call me as soon as the next shipment arrived. What a pleasant surprise! She also recommended that I download the ACE app to receive $10 off of a future purchase. So, I went home and downloaded the app. Guess what! Kim left me a voice message yesterday that the candles had arrived. Today, I drove to Tarpon to pick up my candle set and used my $10 offer towards my purchase! The plant did take care of the bugs on the front porch and now the cutest candles for the back porch. Ace Hardware's customer service is unmatched by any other hardware store! Ace employees have a way of making you feel that your purchase is an important one!