I had a wonderful experience with Matt at Lambco in Bourne. I was in desperate need of a range and…read morehad looked up on the internet for ranges, but because of the virus the companies were all giving me two to three weeks out on delivery. Called Matt after my appliance repair gentleman suggested him and he went out of his way to help me. Located the color and model I was looking for and said he could deliver in four days. All over the phone due to the virus. He was as good as his word and the men who delivered were the nicest and most understanding. They allowed me time to look over the range before bring it in and allowed me time to clean the floor under the old range before putting in the new one. I would highly recommend Lambco and Matt to anyone in need of an appliance. Thank you, Matt and Lambco! J H of E. Sandwich

LAMBCO Appliance Problems I bought a dishwasher from LAMBCO…read moreAppliance in Cataumet and paid an additional $200 for installation. Imagine my surprise when the screws intended to secure the washer dropped out. The washer was not attached to the cabinet frame, it was simply setting inside the counter cabinet. When I contacted the owner of LAMBCO, Mr. Lambert, and detailed my complaint and request for a proper installation, I was told they would do nothing as the date of the installation service exceeded their one-month warranty. Such a warranty was never included in the invoice and what reputable company has such a limited period to correct for such shoddy service? I'll buy my appliances elsewhere. Jeff Williams North Falmouth

I went in person April 7 to buy a new refrigerator plus a separate freezer. Paid in full. They gave…read moreme a delivery date - which came and went with no call, no one showed up. This has happened now 3 times. They now say the new date is May 8. I'm DONE. I want a refund and will NEVER recommend Terrys Appliances to anyone! Go with anyone else but not them!

We purchased a new stove, dishwasher and refrigerator from Terry's on March 14. We were promised 4…read moredelivery dates, they never called to say they weren't coming. On the one occasion I spoke with sales, I was given a lame excuse of warehouse problems related to the COVID pandemic. Tried to get our money back, they said that they refunded my credit card, but the refund never came through. I alerted the credit card, company, they refunded me and planned to follow-up with fraud charges with Terry's

The Customer service at this store is perfect. No other words than perfection. Always greeted…read morewith a smile and always leaving happy with my purchases. That's correct multi purchases. Even though this store doesn't deliver I will go out of my way just to make sure I purchase from this just because if the customer Service that I receive each time I purchase. . Me being in the field of customer service it means a lot to be leaving the store comfortable and happy with my purchases! Thanks Guys!! Forever Coming back. -Marianne Rose Rosemariann65@gmail.com

We had our first service call on a fridge. The service person arrived on time, was professional,…read morepleasant, and extremely knowledgeable. He took the time to explain what the issue was and more, He was able to answer all questions. In the end, it was our miss and there was no repair needed. A 5 star service experience from an excellent service technician. Thank you!

It took 6 weeks to get a service appointment for my broken oven. That was extremely disappointing…read moresince one of the primary reasons I shop at Crane is because they have a service department. I have since recommended friends go elsewhere due to this. However, the technician Joe was great, very professional and got my oven fixed quickly once he was here. I rate the technician 5 stars and the unreasonable wait time 1 star.

Eric Medeiros Appliance:…read more First, let me note that I rarely write Yelp reviews. The only ones I have written over the years ( that I recall) are for my computer tech extraordinaire, Martin Wang, of Wang P.C, in Brookline, MA and my guitar tech, Mark Herbert, also of Brookline MA. They are both the absolute best in class. Meanwhile, year after year, Eric Medeiros, who is both an appliance retailer and repairman, has always been there for myself and my family. For 20 years or more, he has professionally and skillfully advised, purchased, maintained and stood by all of them. Hexbailed us out with repairs/ replacements and whatever was needed, at various times( including last minute moments of desperation). Trucking up to the Gay head/Aquinnah area has never been a thrill for many subcontractors/ tradesmen and so forth. But Eric has always come through. Sales wise, when one considers the extra time, trucking/ freight expense and so forth involved in purchasing most any large item, Eric has always managed to offer us very fair and competitive prices on all of our purchases. He is extremely knowledgeable, skilled, experienced. Of note is his unique awareness of the island's unique weather tendencies and which brand/ model/ type of appliance( for various reasons) and thus which particular appliance might do best under said particular circumstances. I felt that it was about time that I got around to acknowledging my appreciation of his skills and efforts on our behalf. Additionally, his assistant, Mary Beth has been great at fitting in s into his schedule and pinpointing our needs. Thank you, guys!! Steven Kaufman AQ, MA

Very positive experience so far with Medeiros. We called them for a "dishwasher will not drain"…read moreproblem. A very knowledgeable woman answered the phone, looked up the appliance (which was in their database) and promised a service visit "by Tuesday" (on a Saturday; not a crime for MV august). Someone actually came that Saturday, diagnosed the problem, and ordered a part. If the replacement goes as smoothly as this first visit I am their customer for life.

I was looking for a quote on lots of appliances, I was able to connect with Paula in the appliance…read moredepartment. She was so kind and had lots of patience with me as i babbled on and on about what was needed.I hid the jackpot when i got her, she was so knowledgeable and took the time to explain the better ones. She was the best and i am thankful that Home depot has such an amazing person working at their company.She never rushed me and i felt like she went out of her way to make me happy..I highly recommend reaching out to her if you need appliances..Thank you Paula for doing the best customer service.

Jenn at the pro desk went way past just being helpful to help figure out what was wrong with some…read morefence pieces and Gwen is always super pleasant at the checkout

We'd previously purchased from Yale Appliance (in Framingham) and had a good experience so when our…read morefridge died and we needed a new one ASAP in the hot weather, I knew exactly where we were going. And they sure came through! We found a couple of fridges available through the outlet for a few hundred dollars off due to minor cosmetic damage. I called on a Friday morning and Jason went and double checked that the fridges were there and re-described the "issues" with each. Within half an hour we had our fridge ordered and paid for. Delivery for new orders was pushed out nearly a week when I called, due to the volume of sales from the tax-free holiday. I understood the situation and was ready to live with no fridge for several more days. But here's when they went the extra mile - I had mentioned offhand that our fridge was out of commission during our conversation and without my asking for him to do so, Jason said, "since I know you have no fridge, let me talk to the delivery team and see if I can get next-day delivery for you." And HE DID! Delivery went very smoothly. I was texted with a link so that I could track the progress of the truck to my house online. Gerber and his crew showed up bright and early Saturday morning with my lovely new fridge. They were efficient and friendly and explained everything. When I couldn't get my sliding door to lock properly after they'd gone back to the truck, I thought that maybe they hadn't reassembled something right (they'd had to take the handle off the door to fit the fridge through) and went running down the driveway. Gerber came back up to the house and even though as soon as he looked at it, he saw that what was malfunctioning wasn't a part of the door they had disassembled, he still took a few minutes to help figure out what was wrong. And the "cosmetic damage" that got us about a 30% discount on the fridge? One tiiiiiny little ding in one of the doors that is barely visible. All in all, a very stressful experience ended on a high note thanks to a company that clearly understands what it means to provide exceptional customer service and hires folks who are proactive, friendly, and helpful.

Do not go to Yale unless you're into the bait and switch method of sales. Dishonest is an…read moreunderstatement!! Question everything they tell you and make certain you will actually get the item as they show it. They display appliances with add on's and attempt to sell it as shown, scam, pure BAIT AND SWITCH at its finest. Additionally when you bring it to their attention, get ready for the LIES!! Skip YALE if you want honesty!!!

Dave is amazing. He comes out to the house whenever you need help with the products after the…read moresale. A great local business for sure.

I cannot write enough good things about this fantastic local business. This is customer service…read moreand product knowledge at its best. I was educated about washing machine varieties and differences - pros and cons. It was a nice relaxed, zero pressure conversation. Prices are ultra competitive and the HUGE BONUS? FREE delivery, installation, instruction and take away of your old appliance. It truly does not get better!!!!! We bought our stove and now our washer here. We will be back for whatever we need next. Do yourself a favor, after you decide on your appliance and where you are going to buy it, drive to Abington and just stop by - you will be glad that you did.

Wow- Stan & Paul's are geniuses! I appreciate how when I called to request a home visit to fix my…read moredishwasher that they took time to troubleshoot on the phone a helped me fix my dishwasher for free! Then the staff went through troubleshooting and preventative measures to keep it running well. I will definitely call them in the future. Glad they were recommended to me by my mother in law who has also only had good experiences.

excellent customer service . Response time was immediate and fixed the problem I had.read more