Great to have expert repair services by Yale on purchased appliances...especially as they'll come…read moreway out to the boonies on the Cape. Knowledgable and courteous, the repairman fixed our malfunctioning oven. And they offer an online map where you can see the repairman's route progress and estimated arrival.

Yale customer service was excellent and and I was able to have my new dishwasher installed within…read more48 hours despite the New Year's holiday. Yale's prices for appliances are competitive with the big box stores however Yale charges significantly more for installation than the competition and it's non-negotiable. If you want quick service and competent installation, I recommend Yale even though they are more expensive.

I had 2 issues when I contacted NEA. First was a malfunction of the electronic controls for my gas…read moreoven; second was a leak from the bottom of my refrigerator which turned out to be from the ice forming apparatus below which had a plugged drainage tube. The company which I normally called was overwhelmed with service calls but referred me to NEA. Following a few days wait for a part for the stove I received a call that the part was in and I would receive the service the next day. Promptly at the hour I was told the service man came (?John) and in a flash the stove was pulled out, the part replaced and the stove returned to its location. Immediately thereafter the refrigerator icing area was exposed and series of maneuvers performed and the repair was completed. No more water leak and the floor dry since; and the oven works well. Total time about 75 minutes at most. I couldn't be happier with the service I received. It is now my repair company of choice, at a very reasonable cost.

I couldn't wait to write this review because I am over the moon pleased with this company! John…read moreresponded immediately. He was timely, thorough and knowledgeable. We have an a unusual stove and he was able to order a part and had the oven back up and running within a week. During these COVID times parts are difficult to get but he had a supplier that had our part in stock and shipped it to him immediately. As soon as he received it he was at our house installing the part. We are back in business and I am very grateful!

6 -stars..!! On a "gotta-do" list, I blew by Toma for a refrigerator ````Richard was indulgent as…read morehe walked by a goodly number both on the floor and in the ?basement, then side room. Saw one, I ordered it in Black, and it would be delivered within days. Delivery was made on Monday while I was out of town, returned Tuesday to find it too small for the pre-existing cabinet. Horrified, by Noon, I was back whimpering to Richard who gallantly passed the Kleenex, ordered the next size up which was delivered Thursday -- four days after the first had arrived on Monday. EXCELLENT service, and Delivery men were open, receptive and hard working. Richard and Toma's team rushed in to reverse my error... A round of applause... Thank you! R. A. Sheehan. Ph.d.

I bought a refrigerator from this company for my own home because I have used them for my business…read moremany times. After the delivery drivers left we realized there was a large sum of money missing from an area of the house where the driver had gone into alone. There was a police investigation into the matter but they could not gather a strong fingerprints. So not enough evidence to press charges. The owner of the store will probably respond to this post and try to do damage control and defend the drivers, but in reality he is the one that instructed the drivers not to do a in person interview with police and instead send a statement via his attorney. I would never use this company again and suggest not to. There are plenty of reputable companies around.

Very responsive and excellent communication. Service person…read morewas very helpful. Cost was competitive.

It was a pleasure doing business with them! Great…read morecommunication, he is very professional, efficient and extremely polite!! I would highly recommend!

Don't let the good reviews fool you... Extremely unreliable company.. Requested an appointment. Was…read moreinformed the first available was today Sunday, August 3 between 10:00 -12:00. I confirmed for 11:30 am. Started texting company about 12:30.. with no response. I called about 1:00 .. went straight to voicemail.. called again about 1:30 . The gentleman that picked up had no information regarding my appointment. I asked why would I have confirmation for a service call when no one intended to show up. He informed me they were out of town. Never again

My dryer stopped working randomly- this business got back to me first when I mass requested quotes…read morevia yelp- he was able to come same day in the afternoon. He came within his time frame and gave me a 10 min heads up when he was on his way. Within 15 mins he found the problem, showed me a picture of the problem and fixed it. Paid him his base rate of 100 bucks via Zelle. Not much more you can ask for! Highly recommend.

I received great service from Northeast Appliance Pros, I have a Speed Queen that is covered under…read morethe warranty, called around & a couple of service companies wouldn't come out unless they sold me the machine. I won't mention names, but located in Norwood & listed on SQ website as an authorized repair company. Everyone i dealt with at Northeast Appliances was super friendly and kept me updated on my service call. Thank you for getting me back to clean laundry! Michelle Stoughton, MA

DEHUMIDIFIER was not working properly, technician repaired electronics & charged additional for…read morereturn repair. It won't SHUT OFF & requires that it be unplugged to stop. Left message & the response was that it was old & can't be repaired - so why did they repair it & charge me? I had a question about AC & how to shut off outside air as well as how to clean it. Misunderstood problem since I had removed front controls. Highly recommend: ALL STAR APPLIANCE REPAIR (508) 558-5984

I called 1st Call on the recommendation of a friend and after getting a quote from another service…read morewho wouldn't come out for three days. The woman I spoke with asked questions about my oven which wasn't heating and basically diagnosed the issue over the phone. She took the model and serial numbers, ordered the part, said it might take a couple of days. Two days later, Friday late afternoon, she called to say the part wasn't in and she didn't want me to think she'd abandoned me. Saturday she called at noon, part was in and tech could come over right away. Bill was super efficient, took about an hour, and charged less than the previous quote I had received that didn't include the part! I would call them again in a heartbeat and recommend them as well. I can't believe the negative comments are referring to the same company.

Called this company for a dishwasher repair and although they sent a text saying they got my…read moremessage they didn't respond until 3 days later. Not acceptable. Too many other repair services.

With the ease of mobile phone APPS, it's easy to find inventory of items at any specific location…read more I had gone to the Lowe's in North Attleboro to look for a Fill Valve but they did not have the one I was looking for, so I decided to get on the Lowe's APP and see what store had what I was looking for. This particular one had it and it was on my predetermined route for the day, as I was heading towards that part of MA. The APP told me the aisle number and location of the item. The store itself was clean, bright and neat. It's something that I need to do more often to be more efficient and not waste time. Self checkout was a breeze.

On 4.12.25 lowes charged me to measure my screen doors $35. 5.12.25 they came out and measure i…read morewent into the lowes abington store 5.19.25 ordered my doors. $882.22 for doors plus $400 installers. I was charged this as they had to be custom made measure at 35 by 77.5. 6.30.25 the installers came out and only had one door. Lowes had lost the other door. Lowes ordered another door 7.1.25 same measurements as b4. 7.29.25 the installers came to install but only had one door. They measured the current screen door and said even if they had both doors it was incorrect measurements. The installer measure and provided lowes with the correct measurements lowes ordered 2 more doors this time doors were a total of $585.26 less then the original doors but my credit card still has the same 882.22. Difference of 296.96 that im still paying for as these prices have not reflected on my credit card statement. 9.11.25 the installers finally installed the doors and they installed 2 different doors I order 2 of the same doors originally. Been back and forth with the store since 9.11.25 and tickets put in but u can NEVER speak to a manager it's just tickets after tickets notation after notation. I will never shop at lowes again. And dear God dont let them measure even tho they insist they do the measurements.