I have shopped at the store for many years but the store help isn't friendly or helpful anymore. I…read moreprefer True Value in Sandwich.

Customer service at it's best!…read more I needed some new door knobs for my kitchen. I was pleasantly surprised to see the vast assortment Anchor had. I found the perfect ones. Only problem is they didn't have enough. They called around and found some more for me and called me back. They would of had them sent to the store, but I needed them really fast. They called the other store, had them bag them up and had them waiting for me at the register when I went that day. Also, I love their choices of paint. The FINE PAINTS OF EUROPE, is amazing. What a finish!

Thank you Paul - best employee ever! very knowledgeable…read morevery kind great resource for all house projects

Purchased grill, promised a delivery date and it never was delivered. No phone call stating it was…read morenot being delivered. Met with manager who blamed a long time employee. Manager basically didn't care stating that s$&@ happens. Made no attempt to reconcile situation. Not a fan of this store.

Before going there, please know following : They will charge…read moreyou up 25 - 250% of price to buy the same things on Amazon ( Kohler). And despite this, if you tried product and absolutely didn't like it, they will not take it for return. You can only return if you never tried it and product in original packaging and they still will charge you 20% restocking fee. Price on tiles even worse: 200 to 400% more than Floor and decor, and if you order more than needed, no way to return.

Great from the beginning. We were on a trip and needed filters for our descaler system for when we…read morereturned home. We stopped in to Supply New England. They ordered them for us and we picked them up in 2 days time. Pick was just as easy. Thanks to the teamwork, we won't be stressed having to get the filters right when we return home. Thank you to all who helped.

I've shopped at HFT stores before, so I was familiar with their vast array of inexpensive tools,…read moreand a spattering of well built ones, too. Their prices are always pleasing, sometimes amazing. This store seems to have two issues when I visited. The OBD2 tools I was looking for were all out of stock, with only one rack space, though their catalog lists three handheld types. Two weeks before the next shipment. And the labels on some sale items were not clear that as an "outsider" I couldn't buy at the listed price. Kind of like a partial warehouse club. Overall, though, it's still a great place to shop, and the clerks were helpful. One even let me use the smartphone coupon belonging to the customer in line before me!

DO NOT RECOMMEND. I went to the store to pick up supplies for my husband and asked an employee for…read morehelp locating the items. He told me the process was to go find them myself and bring them to the counter to pay. When I pushed back and asked again for help, he said, "If you can find someone, you can get help, but there is only one guy working out here." Meanwhile, I was trying to track down 50 lb bags of quick concrete, 4x4x8 pressure-treated lumber, and other heavy items. There was no offer to help and no concern for me as a customer. I am in my 60s and could have seriously injured myself trying to lift these items, especially after spending so much time just trying to locate them. The service was terrible, and it is clear they do not care about their customers.

Quality service matches quality products especially lumber. Delivery or at the store, easy peasyread more

Goes out of the way to order special products for me that they don't normally carry. Always better…read moreprices than the other guys.

No service provided on faulty product I bought. They just said call the supplier yourself. I…read moreexpected more customer focus after buying all my lighting products from them during multiple renovations.

Great service!!! Gram made our kitchen project a piece of cake. Great selection to choose from, he…read morewas so patient with my questions and counter changes . Unbelievable value compared to others. All around great service for My kitchen island and counters. Cheers to Gram thank u

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read moreI highly recommend Doolan Kitchens Inc. They do excellent work and the service was top notch. With so many options of companies that renovate kitchens on the Cape, we are so glad we went with Doolan. The owners attended to every detail and made sure we ended up with the kitchen of our dream. Their designer (Mariam) has such a great eye and made recommendations that we would not have thought of and the end result is magazine quality! Everyone who sees it, loves it. The owner (Graham) set realistic expectations on the project completion and the workmanship was great! They have lots of slabs of granite and marble to choose from and we found a beautiful black granite with a leather finish. It has that honed finish and so easy to care for. I would use Doolan Kitchen again!!!!

I ordered a custom desk from UB. Joanne and Jeff were nothing but easy to work with. And the desk…read moreis absolutely gorgeous; Jeff obviously takes pride in what he builds. There was an eight week wait but I would've waited that long for some of the chain furniture stores and the quality of what I would've gotten there wouldn't compare to this. Throughout the process, Joanne was very helpful, easy to contact, always got back to me quickly, etc. Highly recommended

They have nice stuff, but the customer service is horrible, to say the least. I bought two things…read morefrom them simultaneously , then asked for the cabinet to be finished so there was a delay , a delay over 5 weeks. Both things were "delivered" by being left outside my house, couldn't even get in my front door with the cabinet that was left on my front door stoop. The cabinet was delivered yesterday when I was at work for 12 hrs, after being told that they would call to "set up delivery time". Owner called today to find out if I got the cabinet and I said what kind of furniture place just leaves something on your doorstep when you are not home, he says " I was doing you a favor" , and " I had to drive an hour and a half to get the cabinet from Falmouth" ( you can't make this stuff up) oh and would you please bring back the blanket( that they wrapped the cabinet in ) , BUYER BEWARE!