As others have noted, the people working here are very knowledgeable, super helpful, and friendly…read more Fortunate to have this store nearby, had just what I needed on a Saturday at 4:45 (right before closing) and saved me from driving farther. And glad to support a local small business.

Good service. Nice people. I like hardware stars the have all the hardware you need, but also some…read moreother interesting things on the side.

Hi there, I had occasion to be on the Cape and had a tricky DIY issue that was not straightforward…read more Jim (the proprietor) was actually in the middle of something else in his office, when I poked my head in to ask for help. He politely told me he had to finish an order and would be with me in a couple of minutes. He then took about 15 minutes of his time to understand what I was trying to fix, to look up some potential solutions on the web and to suggest options (one of which just worked out fine, thank you Jim) and all done in great humour. Thank you so much for your help and professionalism Jim. Just for contrast, I went to Baskins Ace hardware in Harwich Port (a few miles away) the day before and they was met with impatience and no inclination to help. In fact they had asked me to go find the prices for one of their products (screws, all in small boxes, all priced differently, none marked clearly/obviously), and when I said I had no idea where that price might be found, could they help me I was told "well we're busy". I insisted so they helped. I clearly didn't go back.

Although Jimmy is sorely missed, the changes (like improved parking) is still supported by great,…read moreknowledgeable, helpful, employees.

I am warming up more and more to Snow's through the years. I like the bonus rewards I receive in…read more$10.00 increments. I still like some of the layout and watching the trains. The have more than enough staff. The flower prices are still to high and yet I can find a lot of what we need in the hardware area. I just purchased a Weber Grill there that I thought was a pretty good deal. Now, I know from nothing about grill prices but when I a saw $250.00 off well I went from looking for a grill cleaner to a new grill. Oldest daughter Kate was the winner of the old Weber that has served us well on CC for 61/2 seasons and frankly year round. It has needed nothing, cooks hot, and has been indestructible. The new Weber....she's my baby. She has this sort of gray pearl like finish that has me keeping this one cleaned and covered in her black plastic robe. I slowly take it off before cooking and she glistens and shimmers.....enough of that. So really like the extra burner for roughing it. I cook (smoke ribs on it), fish of all sorts but kicking ass with tuna and my striper fingers. Oh yea the deal. Salesperson was pretty crafty. He knew when I said I was just looking I was really buying. Entice me with an offer I thought. Wow $250.00 off just like that, have in stock only $25.00 for delivery! What? Silence, I ask him where the charcoal is....he replies we will deliver for free. Amex comes out and we have a new grill. Delivered the next day; fired up for the big party and the striper fingers were a big hit. I like this place. As mentioned much better cookware area with better brands. Need to get a personality over in the paint area but hey if I sold paint I might be like that too. More blue hairs in that store then at the wine tastings at Friends on the weekend.

This is a lovely store. I have shopped here a number of times and always been treated with respect…read moreby the sales staff. However, today, when I checked out, I found the salesperson to be very rude. I was tempted to just put the merchandise down and walk out. I did not do that. I paid for the item and left. In today's world, there is just no place for rudeness. Will I return, I don't know. Not anytime for sure.

I ordered a propane stove and specifically asked if I could have it delivered AND installed. I was…read moretold, "Yes." When they called to give me a delivery time I again asked about installation and was told, "Yes." I said I wanted to confirm the stove would be working when they left and was told, "Yes." Same thing when they called to revise the delivery time. Then the stove arrived and No, there wasn't anyone who was licensed to do the installation. So here I sit with a brand new stove that's useless until the plumber can get over here in another week. Careful when ordering from these guys. They'll tell you anything. It may be more cost effective (certainly time effective) to order from someone who can truly deliver and install the stove.

I went today 6/5 and I explained that I needed a piece of wood and gave the SKI number. I also…read moretold the older gentleman at the contractor desk that I had no idea what o was getting and I needed help. He told me to head to the yard and look for the SKU. after searching for 10 minutes and FaceTiming with my husband we could not find it. I went back to the gentleman at the contractor desk and told him I could not find the wood and I would need a refund. He then processed my refund. Really? He let me return an item instead of finding someone to help me. We have been on the Cape for 35 years and NEVER been treated so poorly. We will NEVER return to that store

When they're open they're great. Unfortunately their new hours (m-f 630-430) negate any reasonable…read moreuse for a working homeowner. Don't waste your time. They're not open. Sad for Wellfleet.

I don't know where some of the bad reviews come from. I have come here numerous times over the…read moreyears and much more since I am now a part time resident. On or off season the store is well stocked, and the people there are helpful. They are my go to place for serious hardware needs. the only downside is their hours, but not unlike a real hardware store.

Hinckley's has a certified Andersen professional who is excellent. He is Ken Carhartt and he not…read moreonly installs but does all their Andersen warranty work. He is super responsive, fair in his prices, and very nice to work with. I highly recommend him.

I am not sure if Cathy who works in doors had not had her coffee this morning but she could not…read morehave been ruder. I was asking about Anderson screen doors as I am looking to put one on my house. She could not have been bothered to help me find what i was looking for. You can be sure I won't be purchasing a door from them or anything else for that matter. Judging from the other reviews it looks like maybe they need to have some seminars on pleasant customer service.

On July 23, 2019, a tornado came through Harwich Port, Cape Cod. We were visiting from Connecticut…read moreand didn't have time to head back to our inn when we received the emergency alert about the tornado on our phone. We were near the Baskin's Ace Hardware store and headed inside. The staff were welcoming, encouraging us to make ourselves comfortable. They took terrific care of us. Gave us bottles of cold water, a lantern (the power had gone out) and then when it started to get dangerous outside, they escorted us to the basement where we were out of harm's way. We are so grateful to all the staff for their kindness, and we would encourage folks in the area to support this business. They not only have a remarkable inventory, they deserve the community's support for their good deed. Thank you from the bottoms of our hearts. Maureen Wagner Gene Feldman Hamden, Connecticut

When it comes to ACE Hardware, they are not all alike, value wise…read more Example: The ACE at 2 Post Office Sq. Harwich Port sells Zinsser, Bulls Eye Shellac, 12oz. Spray can for $18.79. The same Zinsser Bulls Eye Shellac, 12oz. is sold for $12.99 at the ACE Hardware a few miles away. That's a 45% difference. Unfortunately, for me, I purchased the $18.79 can at Post Office Sq. Fortunately for me a returned it. I doubt the Ace Hardware at 2 post office Square, Harwich Port will ever see me again. I don't mind a few percent higher, but 45% is being gouged.

Great selection of fall plants, all colorful with beautiful hues of orange, red and yellows…read more.. The prices were reasonable compared to nurseries and other garden centers. We were there early in the morning, so not a lot of people in the store, making check out easy...

First, I have to say that the cashiers and employees in their garden centers have always been…read morecourteous and helpful.  Unfortunately, they are about the only ones who are! We had a disastrous experience when we purchased a traitor.  They assembled it but when we picked it up, the lights didn't work.  Rather than bring it back to Lowe's and assuming it was a quick fix, my husband brought it to a dealer (where we should have gone in the first place).  They called us and showed us that not only were the wheel nuts not tightened or the bearing, but the lights were reversed and the tire valve stems were ON THE INSIDE! It cost $300 to have all Lowe's mistakes fixed.  They offered $100.  We refused.  They called from corporate and offered $150 and said we had until the end of the day to accept the offer or they were withdrawing it!  My husband told them to SHOVE IT.  We learned our lesson about purchasing large items at Lowe's. Today I went to Lowe's Garden Center in West Wareham.  The gift card that I had used previously there had a balance of $50.44.  I checked the balance online before I left home.  IT WAS DECLINED!  I went to customer service where a testy woman told me that I had never used it there and I had to go online and purchase a Lowe's gift card with the balance.  I told her that I definitely had used it there a few weeks before and it said right on the card "Cashier: Select Credit".  She was so smug and dismissive that I left and figured I'd sort it out with the card company. The trailer issue could had killed someone if it lost a tire while on the highway but it didn't matter to Lowe's.  They obviously hire not just unskilled help but totally unhelpful and unprofessional help! Now, once I use the balance on the gift card, I'll never shop at Lowe's.  It's not worth the aggravation.

You will find yourself at Granite at some point during your island stay. Why? Because they have…read moreeverything you could ever want except for milk, eggs, reading material and lobster. And booze. But all of that is nearby. Granite has everything else. If your house is missing potholders, beach towels, a blender or a garden hose, come on over. If your kids need their Scrabble fix, a new doll or some Silly Putty, come on over. If Granny needs some knitting yarn, some new sheets or a flashlight to get around at night, come on over. If you need a window fan, some paint, a lobster pot or a new beach chair, come on over. Anyone who needs anything craft related will eventually come to Granite, along with you and your gang. Glue, tape, needles and thread, glitter, stickers, and those fat Popsicle sticks you used to make miniature forts with as a kid- they are all here. Open year round, parking is a total headache in the summer, so get here early and get out fast. After all, beach days on the Vineyard are precious. Why waste them shopping unless you absolutely have to?

I purchased an item that when I took it home, I realized that the box was torn and it obviously had…read morebeen returned and was being resold. t turned out that it was not was I needed, so I brought it back with the reciept. I was told that I had used it and that they would not give me credit for my purchase. They kept the product as well. This is the last time I will go to Granite.