As others have noted, the people working here are very knowledgeable, super helpful, and friendly…read more Fortunate to have this store nearby, had just what I needed on a Saturday at 4:45 (right before closing) and saved me from driving farther. And glad to support a local small business.

Good service. Nice people. I like hardware stars the have all the hardware you need, but also some…read moreother interesting things on the side.

Great selection and service. I've been shopping there for close to 10 years. Their staff is great…read moreat making recommendations.

An excellent local hardware store with a knowledgeable and super helpful staff. They always go out…read moreof their way at to make sure you find what you need and also make sure you don't buy something that may not work for you.

Great selection and high quality items. My grandson loved the toy section, we spent a good deal of…read moretime looking at the wonderful toys.

My family has been a good customer of Snows for decades. Always a must place when looking for…read moreHomeGoods, and garden items. Unfortunately, the once solid store has lost its customer focus/customer support. Today I was bringing back a corkscrew that we had purchased at snows at least a year ago but never used. When we went to use it this year it did not work, therefore I brought it back for replacement. After a half hour of looking in the system to look for the purchase of the corkscrew, they could not find record of it. They then brought the manager over who very curt and nastily said "That's an old sticker we're not taking it back... no, not taking it back!" I said you can see that it was purchased here and I just want a replacement. The nasty response I received was"That's a red sticker, and we're not taking it back". At that point I said well you just lost a loyal customer, and her comment was" Oh well!" And walked away. So disappointing to see the stall-word of a store go downhill to this level. They certainly don't care about Customer Service and taking care of its loyal patrons.

The carpenter I hired to replace the front door on my home gave me precise measurements of all the…read morehinge locations so my new door would fit perfectly. I gave the measurements to the Mid-Cape door salesman, but when the door was unpacked at my home the hinge recesses were not where we had specified! I complained to Mid-Cape that the carpenter had to charge me an extra $100 to rectify their error, but Mid-Cape refused to accept responsibility and pay for their failure. I won't be going back.

Kitchen and Bath cabinets Nightmare...I need a manager (or someone that can help) to call me about…read morean order that was placed in Nov/Dec 2021. We received 25 kitchen cabinet components and 8 were either the wrong size or built incorrectly (we were not aware that they outsource the cabinet making). We are not sure if it was mis-ordered by Mid Cape Orleans or built incorrectly by the third party cabinet maker. We were told that it would take 2 weeks to be fixed and delivered to us. It's been 4 weeks and we only received 2 of the 8 and they are both wrong! So that's going to take another 4 weeks on this schedule???

When they're open they're great. Unfortunately their new hours (m-f 630-430) negate any reasonable…read moreuse for a working homeowner. Don't waste your time. They're not open. Sad for Wellfleet.

I don't know where some of the bad reviews come from. I have come here numerous times over the…read moreyears and much more since I am now a part time resident. On or off season the store is well stocked, and the people there are helpful. They are my go to place for serious hardware needs. the only downside is their hours, but not unlike a real hardware store.

I am not sure if Cathy who works in doors had not had her coffee this morning but she could not…read morehave been ruder. I was asking about Anderson screen doors as I am looking to put one on my house. She could not have been bothered to help me find what i was looking for. You can be sure I won't be purchasing a door from them or anything else for that matter. Judging from the other reviews it looks like maybe they need to have some seminars on pleasant customer service.

I'm in the store prior to 1 pm on a Saturday (I believe site says open until 5pm) when the lights…read morestart being turned off. I asked someone at the counter for assistance and I was told that they close at 1pm and everything was already locked up. It wasn't 1 o'clock yet so shouldn't they have still been open?? Not first time I've had to deal with an uninterested Hinckley employee. Very disappointing.

lousy service, just tried to return a small light bulb but they didn't take the return because the…read morecardboard packaging was ripped. if you don't take returns on ripped packaging, make packaging you don't have to rip to get the product out. teller was grumpy too!

The item I was looking for was first searched on the website…read more The price was fair, called Baskins to see if in store for pick-up, gave product brand and Ace internet price, phone reply, we have it but was not Baskins price, they wanted $20 more. Got them at Target, saved $45. Buy local not in Harwich port.

Great selection of fall plants, all colorful with beautiful hues of orange, red and yellows…read more.. The prices were reasonable compared to nurseries and other garden centers. We were there early in the morning, so not a lot of people in the store, making check out easy...

Just had to take 3 days off of work to recieve my appliance. 1st day wrong appliance, 2nd day…read morepretended not to verify that day eventhough I have emails and txts to verify. Now I'm taking a 3rd day off of work so I ask how am I going to be compensated? There response was I must accept the delivery and then we can talk about that. I called the store manager directly. She tries to help and gets the same response, so she advices she will help above and beyond what they are willing to do over the phone. They offer me $50 gift card for 2 whole unnecessary days wasted waiting. The manager that said she would help all of sudden cant come to the phone after I spent an hour trying to reach her. left on hold for 30 + minutes multiple times to call back and be told, she's outside because "big wigs" are coming you should call this number. The same unorganized delivery people who can not help. I'm cutting my losses. keep you $50 gift certificate. DO NOT FOR YOUR OWN SAKE ORDER from this store. your time is more valuable.

If they don't have it, you don't need it. The buyer/owner is a genious...don't know what we'd ever…read moredo without it. Selection, staff, service, value all 5 star!!!

Could be our favorite store anywhere. Anything we could think of that we wanted, we found here…read more Amazing array of hardware plus kids toys, garden supplies, tools, chairs and beach furniture. Went back several times during our visit. The staff are amazing - ask them anything and they take the time to listen to you, make suggestions immediately know where the perfect item is. A happy place to shop that really has everything.