Great selection and service. I've been shopping there for close to 10 years. Their staff is great…read moreat making recommendations.

This hardware store was fantastic when Jimmy owned it. His sister bought him out and she elevated…read moreit which means she took out the fun in the shopping experience and you could be anywhere in the world nothing special or fun Just a place to for a streamline shopping the Ace in Orleans has more personality IMO

I am warming up more and more to Snow's through the years. I like the bonus rewards I receive in…read more$10.00 increments. I still like some of the layout and watching the trains. The have more than enough staff. The flower prices are still to high and yet I can find a lot of what we need in the hardware area. I just purchased a Weber Grill there that I thought was a pretty good deal. Now, I know from nothing about grill prices but when I a saw $250.00 off well I went from looking for a grill cleaner to a new grill. Oldest daughter Kate was the winner of the old Weber that has served us well on CC for 61/2 seasons and frankly year round. It has needed nothing, cooks hot, and has been indestructible. The new Weber....she's my baby. She has this sort of gray pearl like finish that has me keeping this one cleaned and covered in her black plastic robe. I slowly take it off before cooking and she glistens and shimmers.....enough of that. So really like the extra burner for roughing it. I cook (smoke ribs on it), fish of all sorts but kicking ass with tuna and my striper fingers. Oh yea the deal. Salesperson was pretty crafty. He knew when I said I was just looking I was really buying. Entice me with an offer I thought. Wow $250.00 off just like that, have in stock only $25.00 for delivery! What? Silence, I ask him where the charcoal is....he replies we will deliver for free. Amex comes out and we have a new grill. Delivered the next day; fired up for the big party and the striper fingers were a big hit. I like this place. As mentioned much better cookware area with better brands. Need to get a personality over in the paint area but hey if I sold paint I might be like that too. More blue hairs in that store then at the wine tastings at Friends on the weekend.

This is a lovely store. I have shopped here a number of times and always been treated with respect…read moreby the sales staff. However, today, when I checked out, I found the salesperson to be very rude. I was tempted to just put the merchandise down and walk out. I did not do that. I paid for the item and left. In today's world, there is just no place for rudeness. Will I return, I don't know. Not anytime for sure.

I ordered a propane stove and specifically asked if I could have it delivered AND installed. I was…read moretold, "Yes." When they called to give me a delivery time I again asked about installation and was told, "Yes." I said I wanted to confirm the stove would be working when they left and was told, "Yes." Same thing when they called to revise the delivery time. Then the stove arrived and No, there wasn't anyone who was licensed to do the installation. So here I sit with a brand new stove that's useless until the plumber can get over here in another week. Careful when ordering from these guys. They'll tell you anything. It may be more cost effective (certainly time effective) to order from someone who can truly deliver and install the stove.

I went today 6/5 and I explained that I needed a piece of wood and gave the SKI number. I also…read moretold the older gentleman at the contractor desk that I had no idea what o was getting and I needed help. He told me to head to the yard and look for the SKU. after searching for 10 minutes and FaceTiming with my husband we could not find it. I went back to the gentleman at the contractor desk and told him I could not find the wood and I would need a refund. He then processed my refund. Really? He let me return an item instead of finding someone to help me. We have been on the Cape for 35 years and NEVER been treated so poorly. We will NEVER return to that store

When they're open they're great. Unfortunately their new hours (m-f 630-430) negate any reasonable…read moreuse for a working homeowner. Don't waste your time. They're not open. Sad for Wellfleet.

I don't know where some of the bad reviews come from. I have come here numerous times over the…read moreyears and much more since I am now a part time resident. On or off season the store is well stocked, and the people there are helpful. They are my go to place for serious hardware needs. the only downside is their hours, but not unlike a real hardware store.

I am not sure if Cathy who works in doors had not had her coffee this morning but she could not…read morehave been ruder. I was asking about Anderson screen doors as I am looking to put one on my house. She could not have been bothered to help me find what i was looking for. You can be sure I won't be purchasing a door from them or anything else for that matter. Judging from the other reviews it looks like maybe they need to have some seminars on pleasant customer service.

I'm in the store prior to 1 pm on a Saturday (I believe site says open until 5pm) when the lights…read morestart being turned off. I asked someone at the counter for assistance and I was told that they close at 1pm and everything was already locked up. It wasn't 1 o'clock yet so shouldn't they have still been open?? Not first time I've had to deal with an uninterested Hinckley employee. Very disappointing.

lousy service, just tried to return a small light bulb but they didn't take the return because the…read morecardboard packaging was ripped. if you don't take returns on ripped packaging, make packaging you don't have to rip to get the product out. teller was grumpy too!

The item I was looking for was first searched on the website…read more The price was fair, called Baskins to see if in store for pick-up, gave product brand and Ace internet price, phone reply, we have it but was not Baskins price, they wanted $20 more. Got them at Target, saved $45. Buy local not in Harwich port.

Just had to take 3 days off of work to recieve my appliance. 1st day wrong appliance, 2nd day…read morepretended not to verify that day eventhough I have emails and txts to verify. Now I'm taking a 3rd day off of work so I ask how am I going to be compensated? There response was I must accept the delivery and then we can talk about that. I called the store manager directly. She tries to help and gets the same response, so she advices she will help above and beyond what they are willing to do over the phone. They offer me $50 gift card for 2 whole unnecessary days wasted waiting. The manager that said she would help all of sudden cant come to the phone after I spent an hour trying to reach her. left on hold for 30 + minutes multiple times to call back and be told, she's outside because "big wigs" are coming you should call this number. The same unorganized delivery people who can not help. I'm cutting my losses. keep you $50 gift certificate. DO NOT FOR YOUR OWN SAKE ORDER from this store. your time is more valuable.

Great selection of fall plants, all colorful with beautiful hues of orange, red and yellows…read more.. The prices were reasonable compared to nurseries and other garden centers. We were there early in the morning, so not a lot of people in the store, making check out easy...