Friendly service, we were greeted right away, asked what we were looking for and had exactly what…read morewe needed it a densely packed store.

The old neighborhood hardware store lives on at Charlie's Hardware in North Plymouth. You can…read morealmost always find a parking space right in front at 304 Court Street. They find things for you, they give advice freely, and have that "old school" friendly atmosphere. Charlie himself is a Plymouth Lion and interested in helping kids. It's my hardware store and I commend it to you. (Also, I don't have to walk for miles like I do in the big box stores.) Garreth Lynch

Super helpful staff at this store. Lia, John and Steve helped me find a very specific item I needed…read moreto repair a wheelchair. It took them about a minute and cost me less than $3. Awesome!

The community I live in was having a Hazarded Waste material collection. I had a question on some…read moreof the items I had if they would qualify as hazarded Materials. I called my Kingston, MA Aubuchon hardware store as they carry the products, I needed clarification on its content. The gentleman I spoke to asked me to read the labels on the various products and to each he responded if they did or did not meet the requirements of the collection. He was courteous, concerned and interested in assuring me what items to take or not, This positive response I received on the phone is the same I receive when either I or my wife shop at the Kingston, MA Aubuchon Hardware store every time. I can't stress the value they bring when ever I shop an especially when seeking technical help for a project.

I bought a roof rake online, checking that it was in inventory. I paid for the first portion with…read morean Ace gift card and paid for the balance with Apple Pay. Four hours later, my order was cancelled (I received 2 emails cancelling the order). I called the store where I was supposed to pick up and asked them what happened. The manager said they did not have the rakes in inventory and that they did receive a truck and that it could be on the truck, but they won't know for a while. I asked why my order was cancelled, if it could be on the truck, and he said that it was standard procedure if an order could not be fulfilled by a certain time. Then, I asked how I would get my gift card balance refunded, and he said that I would have to call Ace Hardware since it was purchased online. He did not offer the number to call. I had to request it. When I called Ace Hardware customer service, I explained the situation, and they said I had never used a gift card. I told them I absolutely did. The giftcard was why I chose to purchase at Ace. I asked to speak to a manager. The agent asked why, and I said to try to get my issue resolved. She said I did not need to speak to a manager, was rude (interrupting me), and when I insisted, she said no manager was available and that someone would call me back within 48 hours, and hung up on me. I called back and spoke to a different agent. He heard the situation and also said that I did not use a gift card (which I definitely did) and said that unless I had the gift card, Ace could not help me. I asked why I would keep a used gift card, and he said they always recommend keeping the gift card. I asked where that was published, and he had no answer. He said someone would call me within 48 hours and then hung up on me. I have not received a phone call. At this point, ACE stole my gift card balance and is refusing to reimburse me. Not only do they have a flawed inventory system, but they also have a flawed checkout cart that does not correctly identify payment methods. I received 2 cancellations -- because I paid in two installments (gift card and Apple Pay). Absolutely the worst customer service experience. I am out of my gift card balance, and I still don't have my roof rake.

Love this local Ace Hardware store. All of the staff are super friendly and helpful. I find…read moreeverything I need there and then some. It's great that they've moved to Cedarville because now they are even more convenient!

Always loved this place for the occasional common tool or screw, but now I have almost no reason…read moreto take the hike to lowes or home depot accept for lumber. The employees are real people and have worked there since before the expansion. My life is better as a result.

I really appreciated that the new store manager treated me with respect. I find that's rare when I,…read moreas a woman over 50, enter any hardware store. I also was impressed by his 'Miracle on 34th Street' attitude. I left with only what I needed that Aubuchon had at a good price. He did not pressure me and was patient with my questions. I will be returning the next time I have a hardware purchase to make. Thx!

Your employee, Katie R., was extremely helpful when I came in for painting supplies. She helped…read morewith color selection and made sure I had all the supplies I needed to complete the job. TY Katie

Katie is a fantastic help when you are searching for specific items She is very knowledgeable and…read morecourteous.

The employees are all very friendly and helpful. The store itself, though, is a mess. Most aisles…read morehave three or four abandoned carts in them, each with a few items of merchandise. There is no reason the store manager couldn't mobilize the employees to take on a cart each, and go around and put the items back.

I'm a 100%disabled veteran they give me a discount every time I go in there to buy something…read moreinstead of just Memorial Day ,Veterans Day ,and my birthday! sometimes the manager has to get involved ,years ago I just flagged my license that literally says veterans on it now but now they want to see my va disability veterans I'd. I'm not a big using the veterans card kind of guy for discounts but when I spend a few grand a summer it shouldn't have to be so hard to get a discount, when I tell them. I go to Lowe's they honor it every day at a few more percent to boot. Now with that being said everything else about Home Depot drive location is usually pretty good generally.

They just lost thousands of dollars a year my business, because I will never shop there again…read more The customer service was horrible, I was going to return a Christmas gift, I asked if I was going to get a gift card and they told me they already refunded to the original card which was a person I don't know from a Christmas party. I told them to cancel the refund and I will just keep the saw. They told me they can't, because they can't cancel the refund even though I never signed the return receipt. So, I don't know how they processed the return. So, I had to leave with nothing. F that place!!!!

Sarah Miers from Pro Desk is great. She makes shopping at lowes a pleasure!!. Sarah & the team are…read moreknowledgeable & extremely friendly.

Brought my Ariens snowblower differential gear into the shop for inspection for wear. The…read moreforward/reverse action was slipping and thought, based on Youtube videos, that this part may be the reason. The mechanic looked at it and didn't think this was the problem, he suggested to look at the sprocket bushings, a common failure item. Turned out it was the bushings ($6 part). Saved me the expense of the differential part ($160 part). Good to know that they are not looking to sell you expensive parts that are not the problem. Trust in repair service is rare these days.

I needed a replacement gas cap for the lawn mower I'd purchased at Ace, and after several…read moreunsuccessful attempts to procure one from Ace, I called Morrison. Morrison couldn't have been more helpful and within two days I had received the cap through the mail that I had order.

Everything‼ Dan, owner is PRESENT ALWAYS! He is friendly and Very Knowledgeable about all in his…read morestore. There is such a Pleasant arrangement of Antiques and interesting art. By the way, Dan is also quite knowledgeable about old cameras. Locals Love this place. I am One

Super informative and helpful. I was look g to sell some stuff. He didn't have a need but pointed…read moreto me excellent sources.