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    Bed Bath & Beyond

    3.3 (10 reviews)
    Open 9:00 am - 9:00 pm

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    La-Z-Boy Furniture Galleries - This is supposed to be the new replacement cushion!

    La-Z-Boy Furniture Galleries

    (19 reviews)

    $$$$

    BUYER BEWARE. Lazy Boy Plymouth does not care about their customers once you sign the purchase…read moreagreement! The manager Megan DeSilva talks right over you when trying to explain your concerns about your new furniture. THE $499 warranty does not cover returns, cannot be transferred if you give the chair to someone else (only applies to the original owner). Unfortunately it's a final sale. My husband had Reverse Shoulder replacement surgery on 12/30/25. He was very uncomfortable and really needed a recliner. I went to Lazy Boy in Plymouth, MA. Our sales lady, Jennifer was very attentive and helpful. I bought the Clayton lift/recliner. Three weeks later, the seat cushion is still very firm. It's like sitting on football stadium benches. He cannot sit in it for long periods of time. It's NOT COMFORTABLE. (I don't remember the floor model being like this but I'm sure it's been on the floor for years and is finally broken in). PLEASE READ THE POSTS ON THIS FACEBOOK GROUP! I WISH I had known about this group before my purchase on 1/3/26! If I saw comments I definitely would have thought twice about my purchase. REMINDER ITS A THREE DAY RETURN POLICY! That should be posted all over the store! I will definitely update my post regarding any support from the Lazy Boy Store in Plymouth or from the Corporate Office. I'm going to contact the Better Business Bureau of MA.

    I bought a $1700 recliner. The leather started to sag and ripple in the leg area after 7 months…read more Waited 4 weeks for a "new plug in replacement cushion," they sent me a poorly sewn puckered replacement. I told them how bad the replacement was. They said they don't see anything wrong with the original sagging rippling chair after 7 months and they weren't gonna do anything because a new one would just do the same thing . My 10-year-old recliner looks better. They should be ashamed treating their customers like this. I live in Maryland. Buyers beware. No matter what they say about the warranty, there is none. They simply don't care about their customers. They take your money and treat everyone badly.

    Bed Bath & Beyond - homedecor - Updated May 2026

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