Super helpful staff at this store. Lia, John and Steve helped me find a very specific item I needed…read moreto repair a wheelchair. It took them about a minute and cost me less than $3. Awesome!

The community I live in was having a Hazarded Waste material collection. I had a question on some…read moreof the items I had if they would qualify as hazarded Materials. I called my Kingston, MA Aubuchon hardware store as they carry the products, I needed clarification on its content. The gentleman I spoke to asked me to read the labels on the various products and to each he responded if they did or did not meet the requirements of the collection. He was courteous, concerned and interested in assuring me what items to take or not, This positive response I received on the phone is the same I receive when either I or my wife shop at the Kingston, MA Aubuchon Hardware store every time. I can't stress the value they bring when ever I shop an especially when seeking technical help for a project.

I love this store. Took my teen-aged daughter in to pick paint for her bedroom and she walked out…read morejust thrilled about what a nice place it is. Elizabeth, the color specialist (?), took such good care of us. And she was just lovely to deal with. We have relied on Steve and his good advice for years as we have painted and re-painted the rooms in our house. The difference in having a store like this, as opposed to having to google answers to my questions - to help out the folks at the big hardware chains - is what makes "shopping local" the treat that it is. Please be kind to our home town merchants. Not every visit is perfect (I read some other comments) but we are so lucky to have options outside of the big box stores. Small businesses truly deserve our support!

We spent well over $100,000 at Hingham Lumber for home reno materials, including a full set of…read morekitchen cabinets. Going to Hingham Lumber for kitchen cabinets was a horrible experience and a big mistake. The Hingham Lumber designer mismeasured for more than half the cabinets had them made wrong. Rather than fixing their mistakes, the HL designer and cabinet department manager stonewalled us and the manager subjected me to verbally and physically abusive behavior. Due to the HL designer's mismeasurements, an entire wall of cabinets was not long enough to fit the space. To avoid weeks of delay, we agreed to adjust the placement of cabinets in our kitchen rather than having these cabinets redone. Also, the upper cabinets on the same wall didn't line up with the lowers as they were supposed to. We had repeatedly told the HL designer our design and space required they line up. When, after installation, we found the upper cabinets didn't line up, the designer said that - regardless of what we wanted - she had deliberately designed the cabinets to not line up because it was "customary". Again, to avoid weeks of delay, we agreed to have only one upper cabinet at the end remade with an extended section on one side. Because of Hingham Lumber's mistakes our kitchen doesn't look as good as it should have. The HL designer also mismeasured three lower cabinets that had to fit together between a wall and a load bearing post. They were too long to fit in the space. She told us to have our contractor cut into the load bearing post to deal with her mistakes! The HL designer ordered a back panel for these cabinets that was too long, with completely wrong trimwork. The crown moldings for the cabinets didn't arrive with the rest of the order. The HL designer said she forgot to order them. Then it got worse. The HL designer scheduled a revisit to our home. When she came, she brought a man she introduced as the manager of the Hingham Lumber cabinet department. Together, the HL designer and manager tried to blame our contractor, and then us, for the designer's mismeasurements. I reminded them the HL designer was the person who measured for and ordered the cabinets. Then, the six foot four male manager (more than a foot taller than I) suddenly stepped forward to stand toe-to-toe with me. His face turned red, he shook his finger right in my face and he shouted that Hingham Lumber wasn't going to pay to redo the cabinets they had mismeasured. I told the HL manager to move away from me, but he didn't. My husband shouted at him to get away from me, but he didn't. I had to start to step forward to get him to step back and finally get away from me. The HL manager finally agreed to take responsibility to have 4 of the 11 mismeasured cabinets remade. He said it would take four to six weeks to deliver them. The HL designer had previously told us it would take two weeks for delivery if any items needed to be remade. I asked the manager if his longer time period was in retaliation for me refusing to accept his bullying. He didn't answer. A week later, when we'd heard nothing from the designer, we contacted her. She hadn't even ordered the replacement cabinets. A week after that, a Hingham Lumber employee called us. This HL employee wanted to know if we were going to file action against Hingham Lumber regarding their manager's behavior. This HL employee then said any idea the designer and manager had acted inappropriately was only my "perception". I told him there were witnesses to the HL manager's behavior. He then asked me what I wanted. I said I wanted Hingham Lumber to order the cabinets that had to be remade right away and give a delivery date so our contractor could schedule his time. I also said I wanted Hingham Lumber to reimburse us for our contractor's charge for having to install cabinets a second time. Hingham Lumber still didn't order the replacement cabinets we needed. In desperation, I contacted the cabinet maker, Tedd Wood, directly. I asked for Tedd Wood's help in getting the cabinets we needed. Within 48 hours of my call to Tedd Wood, Hingham Lumber finally agreed the corrected cabinets would arrive timely and gave me a delivery date. (Thank you, Tedd Wood!!!) Hingham Lumber has never reimbursed us for the extra contractor fee we paid for Hingham Lumber's mistakes. Instead, the store billed us for $700 (plus interest) for miscellaneous cabinet parts, including some which arrived long after the cabinets were installed. This amount is far less than the extra fee our contractor charged us for installing the cabinets twice. Neither the store owner nor any of the HL employees involved ever apologized to me for the verbally and physically abusive behavior of the HL manager. We're now considering whether to take action to collect the contractor fee Hingham Lumber owes us and more, since Hingham Lumber seems to care more about avoiding the consequences of their bad behavior than treating their customers well and fairly.

Easy to find what we needed. Staff was friendly and helpful. Store was clean and well stocked.read more

Love this store. I always get great advice about how to approach a project. No BS. And, they're…read morenice to my dog!

I absolutely love this store. It's right around the corner from me and is just so incredibly…read moreconvenient. Staff is always friendly and helpful when I can't find what exactly I need. Never had an issue, the "young kid" and "retiree" employees have never been anything but pleasant to me.

Each employee went out of their way to help me. I walked out smiling and I look forward to…read morereturning!

Great selection of flooring at great prices. Great device as well! Many locations in New England.read more

I needed just 2 sheets (about 12" x 12" each ) of decorative tile for an accent piece in my…read morekitchen. I was told I could not purchase just 2 sheets, but had to buy the entire box. But I could return unopened sheets that were not used. These were purchased in August 2025 and altho my receipt clearly stated that items could be returned within 90 days, when I attempted to return the unused , unopened sheets of tile less than 60 days after date of purchase, Floor and Decor REFUSED MY RETURN STATING THAT THE TILES I JUST PURCHASED 60 DAYS AGO WERE NOW OUT OF STOCK AND UNRETURNABLE!!! Beware of buying anything from this place as everything is "out of stock" within months of biuying it!

Simply put these guys are amazing. Great customer service kind friendly and beyond helpful shot out…read moreto Leo and the other crew members there for helping my family and I fix our furnace ignitor which turned out to be the wrong part in the furnace in the first place. My father brought a good portion of the furnace in to show the guys and they helped him put the correct ignitor in the unit. Thank you guys for helping restore heat to my family home you guys are the best

This shop is precious! Loads of decor and useful kitchen supplies- and the staff was very helpful…read moreand friendly. I'll be back to explore more with each season.

I love this store. The Buyer has great taste!!! I never walk out without a great gift for a friend…read moreor my family. The employees have always been very nice and attentive. I live in Fairfield, CT and always look forward to walking around Scituate and shopping in the great locally owned stores. This one is unique and wonderful.

Who needs big box stores, these guys are the best most of the stuff you need, the help in the big…read morebox stores know nothing about the technical aspects of your product needs, I love this place. Mike Barry

Great service. Excellent selection of tools, plexiglass and glass cut to order in 5 minutes. Paint…read moreand stain mixed to specs in record time. Absolutely pleasant, helpful and knowledgeable staff.