There are plenty of employees here, but none seem to be wanting to help. By the time I got to the…read moreregister, I had one person tell me it would be just a moment, then another cashier came up, looked straight past me (a woman) and told the man behind me in line he could take him next. Maybe this place is fine if you're a man, but if you're a woman find somewhere else. Even if this hadn't been my experience, two employees were bickering at the front desk with one saying how stressed out he was by everything happening and had his head between his hands, leaning on the counter.

Your employee, Katie R., was extremely helpful when I came in for painting supplies. She helped…read morewith color selection and made sure I had all the supplies I needed to complete the job. TY Katie

I absolutely love this store. It's right around the corner from me and is just so incredibly…read moreconvenient. Staff is always friendly and helpful when I can't find what exactly I need. Never had an issue, the "young kid" and "retiree" employees have never been anything but pleasant to me.

Each employee went out of their way to help me. I walked out smiling and I look forward to…read morereturning!

Goes out of the way to order special products for me that they don't normally carry. Always better…read moreprices than the other guys.

No service provided on faulty product I bought. They just said call the supplier yourself. I…read moreexpected more customer focus after buying all my lighting products from them during multiple renovations.

Hub came to my house to look at my marble counters to resurface. While they were there they STOLE…read moreMY DOGS TRAMADOL pain killers that he had for tooth surgery . They were on the counter and there were 41/2 left in bottle and they were kind enough to leave my dog 1/2 One guy wouldn't leave the counter where the meds were and my husband left the room for a minute to take a phone call. DO NOT HIRE THEM.

I had my dogs tramadol on the counter because he just had 2 teeth removed...after Hub left giving…read moreme an estimate for resurfacing counters they were kind enough to have left 1/2 a pill And stole 4 They stole my dogs pain meds. I left message for them to call me and no one called back. A good business man would call back a guilty one wouldn't. DO NOT HIRE THEM. One of the guys was leaning up againt counter where the meds were the entire time and my husband stepped out of the room to take a call. Don't let them in your house.

The staff was courteous, the selection was great, and the price can't be beat. Thanks to Platinum,…read moreI was able to get top-notch granite installed for half the price of Home Depot or Lowes. When our kitchen's island didn't turn out quite the way we had hoped, they sent out a rep to our house with some leftover pieces from our slab of granite, and he finished & installed them right on the spot.

I am quite happy with our new counter tops and back splash. It is a huge improvement in the…read morekitchen! My experience was completely hassle free and the owner of the company was professional and responsive. When I asked for references, I got several within minutes and after discussions with two of them, I decided to place the order. They had the lowest prices I could find, and from the time I first called, the job was done in two weeks. The crew doing the templates and installation were friendly and professional.

We just had our floor installed last week, and it looks beautiful! The guys that came just worked…read morestraight through for many hours till done. They were very polite as my husband asked many questions. The one guy had to run back to the store, my husband asked him to pick up some baseboards he did, an even installed them! Christian at the Plymouth store answered all my doubts and question before going ahead with project. Everyone was speedy and on top of the project. I definitely would recommend and use LL again!

Would never go to this location ever again. An employee named Walter was very unprofessional and…read morevery rude .. just trying to return flooring, we did not use and gave us such a hard time. We had to go through corporate to get the ok. Btw we returned three others 2 days before and had no problem with the other employees. It was a big hassle to the point the cops came. Thank you for them .. at least we got our money back. He threatened us that had our information and going to put it on u tube. It's is over a return .. serious. Never in my life have I been treated like this and I have been in the customer service for along time. Walter should be working in the public.

I tend to try and patron small business as much as possible. On this occasion I figured I would try…read morethis local place out even though it did not look like much from the outside. I called first to ensure they had the paint and supplies I needed and the older guy on the other end of the phone sounded like he had better things to do. Worse, when I arrived, the guy was so dry and unfriendly and barely spoke and I tried to talk to him and tell him what I needed and he just pointed. Not sure what his problem was but I was surprised a small hardware store like this would allow an employee like that work a any shift let alone a weekday. I will be sure to skip this place and go up the street to Aubuchon next time.

Very small store, not a big selection, but I've come here many times over the past several years…read moreand they always have exactly what I need, and the prices are competitive with Home Depot. It makes me feel really good doing business in a small independent store in my community.

Simply put these guys are amazing. Great customer service kind friendly and beyond helpful shot out…read moreto Leo and the other crew members there for helping my family and I fix our furnace ignitor which turned out to be the wrong part in the furnace in the first place. My father brought a good portion of the furnace in to show the guys and they helped him put the correct ignitor in the unit. Thank you guys for helping restore heat to my family home you guys are the best