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    Lowe's Home Improvement

    2.8 (103 reviews)
    ModerateHardware Stores
    Closed 7:00 am - 9:00 pm
    Updated 1 month ago

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    Ane V.

    I was looking for some ideas for my flooring and some. I saw plenty and took some pictures. The store is spacious, organized and fully stocked. Customer service is good. Welcomes you with a smile and they're helpful as well.

    Professionally placed tape. Great job just needs the white painted or stained.
    April W.

    Well...recently I had new flooring put in my kitchen.I am satisfied with the job but not 100% happy! I was so excited about getting the flooring and trusted everything that was being told to me. I did not know that Lowes does not have in store installation. I was given more supplies then needed and the strips around the brown base board are white that were installed. I now have to match paint or have stain placed. I should have been explained in detail everything.I was so excited and did t really know what questions to ask. Just know that Lowes out sources Installations. I'm pleased with the job but customer service could have been a little better. Victor and Jeremy are very helpful. I'd love to talk to management and give details on my experience because it will help someone else who is getting flooring. The company that did the install was extremely professional and fast! They apologized for not coming on the day they were to arrive and rescheduled me for the next day. The installer was quick and professional. He completed my kitchen in 2 hours. He was very clean and funny. Prayerfully Lowes will read this and be more informative to flooring customers! Lowes really should have an in house installation department for flooring.

    Janice S.

    UPDATE 9/25/2020: 0 STARS. HIGHLY recommend purchasing at BEST BUY for appliance needs because it is a very difficult process with Lowe's working with a 3rd party delivery company. I called the delivery company after the incident of the shoes on my carpet, and they confirmed that they provide "VERY EXPENSIVE SHOE COVERS" for the delivery men. ALSO, the delivery men did NOT test out my washer as they should. It is part of the protocol when setting up an appliance. To top it off, I had a service request for yesterday morning to have people check that my washer was working properly because the first crew did a HORRIBLE job. However, it was canceled with NO notice. Overall, there is very poor communication between Lowes, DSI (delivery company) and the customer. DSI blames Lowes for cancelling the service request, and Lowes points fingers at DSI. Highly recommend avoiding all this inconvenience and going to Best Buy. Now I'm left with a untested washer, dirty carpets, and a horrible experience. REVIEW FROM 9/22/2020: do not order anything that included delivery & set up. not covid-safe. i just had my washer delivered and i'm furious. in a time like this, where we're all taking precautions to covid-19, the delivery men told me they refuse to take their shoes off when entering my house where i have light-beige carpet. he said "if you want to be responsible for me if i fall & get hurt in your house, then ill take my shoes off" i said "your company should have insurance on their employees for situations like this." he stated that they're not provided with shoe covers, & it's they're personal preference if they want to wear shoes or not into someones home. as a home owner who just dropped over $2k at lowe's, i have a voice too. my preference is to not have shoes in the house, yet my preference is silenced. i don't know where they've been with those shoes, how old/new the shoes are (they looked pretty worn), & what bacteria they're carrying on their shoes.

    Lorjane T.

    We purchase a holiday item and supposed to be delivered, but it never came , so we checked it with them and they said that they must've mistakenly sold it to another customer! And it was their last stock for that item. Idk how that happened when they removed the tag from it. And also it has records in their computer We were so excited to receive it that day too ! So disappointed! Now we had to order it online and it's gonna take a week again to wait.

    lowes
    Q D.

    amazing experince employes was friendly and helped me find what i need! needed closet organzier and another employes gave me a cart prices were good better then east palmdale lowes defienly coming back

    Marcos was very unprofessional

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    5 years ago

    Please Read and be careful with Lowes major appliances warranty you Must keep the receipt.

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    5 years ago

    A nice safe place to shop off a little covid stress. Customer service is always great at this location. (Thanks Osmar)

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    6 years ago

    Hillary was working the customer service area. She was not friendly at all. She should not work with customers.

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    Page 1 of 3

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

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    Industrial Lock and Hardware

    Industrial Lock and Hardware

    3.9(7 reviews)
    1.0 mi

    I met Mark Silver and his wife, at the 'Tent Event' in Quartzite, AZ, in January 2022. I needed 6…read morecam locks (to open with one key) all  slightly different, for my external storage compartments, on my Roadtrek Versatile 200.   He explained that he made cam locks and could make anything I needed.  He just needed to know the measurements.   He said he could make the locks (and ship them to me) and I could install them or he could install them at his full service locksmith store front. Long story short: I made an appointment and went to his shop in Palmdale, California. He even gave me permission to stay in my camper on his lot, the night before my appointment.  He had 3 of his staff work on the locks, they were at it for around 2.5 hours.  They all were professional and friendly. The locks were of a better construction than my previous locks, thicker metal and they turned smoothly.  I no longer have to push/pull the keys into just the right position or push on the doors to get them to open or lock. Thanks to Mark and his team, I have six functional locks that open with one master key. I give Mark Silver and his team at Industrial Lock and Hardware 5 stars 1 star for custormer service  1 star for professionalism 1 star for value of service 1 star for quality of product 1 star for cost effective service options = 5 STARS Thanks Mark

    I had no idea that all ch751 locks use the same key! I found out that most rv's use these! You can…read moreby these keys on Amazon! Seriously?? I read about Industrial lock on an rv forum. Their fitment chart was way easy to use and the drawings are to scale. I placed an order on a Sunday, got a shipped notification on Monday. WOW!! That's some service right there. I've already started to let my rv friends know about them. Thanks for the awesome service! Eta: shipped yesterday, i installed them today! They fit perfectly! I got everything I needed. Sooo much better than the lame ch751 locks! Thank you for the excellent customer service!

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    Industrial Lock and Hardware
    Industrial Lock and Hardware
    Industrial Lock and Hardware

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    Karl's Hardware - PACKOUT TOOL BOXES

    Karl's Hardware

    4.2(59 reviews)
    18.1 mi
    $$

    I want to like these guys, however... I reserved a small…read moretractor two weeks in advance. When the day came for them to deliver they informed me my rental wasn't available. They offered to upgrade me to a larger unit that was missing some functionality. I agreed. I had to call for pickup early to avoid additional service charges when a tire came off the rim. It was apparently under inflated. There were indications that the setup was rushed when they couldn't deliver the tractor I reserved, turns out that the box scraper was apparently installed improperly and didn't work well. I paid for a whole week but only had it for 5 days due to no fault of my own.

    I was on standby to begin an underground electrical project because I didn't yet have the…read moreassortment of components needed. For an hour or so I had searched online sites for several of those components to no avail. I called Karl's Hardware without great hope (thinking, "How would a smaller, local store compete with the bigs regarding product availability."), and boy was I wrong. They had nearly everything per my "wish list" and beyond that offered better variety (e.g., in lengths of electrical wiring) than the big stores. Even still, while I was indeed amazed with the inventory, that wasn't the best part. It was Aubern that took my initial call and met me in person as I arrived. She very proactively found almost everything with a problem-solving-can-do spirit. She located items quickly, coordinated with other staff to confirm specs, found alternatives for the rare item or two that wasn't in stock, and helped me find my most cost-effective bundle of parts when all was said & done. Karl's is a truly excellent hardware store with great staff and selection!

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    Karl's Hardware
    Karl's Hardware
    Karl's Hardware

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    Altadena Hardware - Storefront

    Altadena Hardware

    4.7(189 reviews)
    28.4 mi
    $$

    1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

    Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

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    Altadena Hardware - Nuts & Bolts Isle

    Nuts & Bolts Isle

    Altadena Hardware
    Altadena Hardware

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    Lowe's Home Improvement - hardware - Updated May 2026

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