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    Lowe's Home Improvement

    2.6 (65 reviews)
    ModerateHardware Stores
    Open 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

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    Reviews With Photos

    Plastic piece broken on brand new fridge Samsung
    Ingo H.

    Lowes sucks! They can't even fix a refrigerator door! 2 crews got sent, and they don't have the past with them. They don't communicate internally. Ridiculous! Hours of waiting for nothing! Avoid this "company"

    Monica H.

    First time visiting this location. I was looking for some vertical blinds for my sliding glass door. They did have some to offer here, but not exactly what I was looking for. While I was looking, Vicki came over to see if she could help me. She was very friendly, knowledgeable about the blinds and size I needed, and really seemed eager to help me find a solution. Her customer service was excellent. The store was inviting, very clean and well lit. Unfortunately, I wasn't able to find what I was looking for here, but I really appreciate the great service I received from Vicki.

    03/02/23- 0731
    Joseph L.

    03/03/23- Friday It's my very first time at this location. Staff are very helpful. Thank you to Mr. Andy and Ms. Liza. They give veteran discount but you have to create an account using "ID.me". Thanks for providing special parking space for Veterans... Thank you!!!!

    Gar S.

    I'm not a huge do it yourself kind of guy, but I enjoy coming to this Lowe's. They seem to have everything someone could want, including household appliances. I usually stop in here for little bits and pieces and they usually have everything. The only exception to what I just said was when I was looking for a "Grub Hoe" for removing some of my old lawn and weeds. Turns out that NO ONE has one of these in stock, so it's not a big deal. I made due with a regular hoe. I enjoy coming here and the people have always been very nice. I will keep coming back.

    Deceptive fake discount photo
    Misty B.

    If I could give a negative number of stars I would. We came here for supplies since we are moving. Needed a ladder, saw the attached sign and thought, "okay, let's buy one of these because they're on sale". We are moving from 3 hours away, didn't need a new ladder really but decided to buy one due to need. Asked for the discount as advertised RIGHT in front of the ladder picked, just to be told it isn't included. They can be deceptive, then make us check out ourselves, then to be told the discount doesn't apply to THAT ladder of the same brand and we should have looked at the very tiny item numbers to know this. The customer service was UNACCEPTABLE, incredibly rude and unprofessional. No need to be an ass and sarcastic to customers. You're literally standing there watching others check themselves out. And then treat them like idiotic dirtbags. Won't spend another penny in ANY Lowe's for the rest of my existence. Good riddance.

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    7 years ago

    Clean store, friendly and helpful staff, and in-stock items -- I couldn't ask for anything more.

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    She was very friendly, knowledgeable about the blinds and size I needed, and really seemed eager to help me find a solution.

    Mentioned in 2 reviews

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    Ace Hardware Plano - Front of seasonings

    Ace Hardware Plano

    3.0(6 reviews)
    6.2 mi

    In April 2025, I purchased five different kinds of Dizzy Pig seasonings while picking up an order…read moremy wife had placed for some chlorine. I collected the chlorine from the front desk and made a separate purchase for the seasonings. I didn't use the seasonings until this weekend when I fired up my smoker. It was then that I noticed the "best by" date was from May 2023. While I understand that a "best by" date is just a guideline, two years past that date is quite excessive. I called the store to request an exchange but was told "NO" due to their 30-day policy, which I understand. However, the "manager" repeatedly informed me that seasonings don't expire; they just lose their smell, potency, and flavor. He emphasized multiple times that they were not "expired." Having cooked for over 20 years, I know what happens to seasonings past their prime. When they lose their intended qualities, I typically discard them as they no longer serve their purpose. So, I ask you this: What do you buy seasonings for? The smell? The flavor? The potency? All of these attributes diminish over time. The fact that this store sells products with dates from two years ago is quite concerning. Since the manager offered no assistance, I will be leaving reviews to inform the public that this location sells outdated products and is inflexible with their "policy."

    What a wonderful store and employees! They helped me find the best smoker without pushing the…read morehigher priced ones they could have. Explained cleaning and what they do as they own the smoker I got. We had to order and I knew exactly when the order needed to be in, when the store would receive it and what day was pick up. It was ready a day ahead of what they said. We got there about 5 min prior to closing but were so nice waiting til the truck arrived to load it (SIL was getting off work and rushing over). Even though it was after closing they loaded it and I never heard a harsh remark or saw a roll of eyes. Definitely will always see if I can buy from them as needed.

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    Ace Hardware Plano - Dates from 2023

    Dates from 2023

    Ace Hardware Plano
    Ace Hardware Plano

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    Lowe's Home Improvement - hardware - Updated May 2026

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