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    Lowe's Home Improvement

    2.1 (66 reviews)
    Open 6:00 am - 10:00 pm
    Updated a few days ago

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    Kim P.

    Fun times. First we are greeted by staff in the parking lot pointing out a customer. Then get in the store looking for assistance in getting keys made. Ask the cashier to call for assistance. She called right away. We stood in aisle 2 for about 5 minutes. I walk out into the main aisle and three staffers are chatting away. They see me and continue to chat another minute. Then one walks the other way. Another one slowly walks toward me and asks if I need help. Uh....yes....been waiting. She says she didn't hear the p.a. announcement. And then she came to assistance. They were out of stock for one the keys she says....out of stock and walks away. Clearly she could have suggested that we use the nearby kiosk. Whatever, we figured it out. I guess she was mad that I wanted her to perform her.....job. Geez.

    Online Pick up desk located at the entrance of the store
    Jenny B.

    This Lowe's is easy to get to from either Route 73 or Route 38. They have everything you would expect from a home improvement store. Customer service is hit or miss, just depends on the associate you find. Unlike some of their competition, they do offer the occasional coupon. Something in a mailer or printed on your receipt. Either way, its a nice perk.

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    5 years ago

    This place is a total joke. The employees here have no sense of urgency. The customer service desk is a total waste of time.

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    8 years ago

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    9 years ago

    Hometown Lowes. Great inventory and selection. This store is kept clean and they always have great unique seasonal items.

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    15 years ago

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    Page 1 of 2

    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    While waiting in line to pick up an online order today, I witnessed Kim, a customer service representative belittle and disrespect customers.

    Mentioned in 2 reviews

    Read more highlights

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    J & J Hardware - J&J from Ark Road!

    J & J Hardware

    3.9(26 reviews)
    6.0 mi
    $$

    I love this local hardware store! I am a divorced person who lives nearby in the neighborhood. I…read moream an older lady (60) and a customer for 14 years. Everyone has always been very patient and kind and very helpful to me. I really appreciate how patient they are with me always. From cutting my Christmas tree to finding a small bolt size, they have always been kind and good to me. I appreciate this small business and am willing to pay a little more for items to keep them in business. Not having a husband, it's nice to know there are nice people out there willing to help me when I need a hand.

    Besides the fact they almost never have what you need, but are willing to order it; I have been…read moregoing there over 20 years to support small businesses. They aren't always friendly, but generally helpful, but my last visit took the cake! The owner treated me so rudely that I still can't get over it! First, when I said I knew where to find what I needed, he told me harshly "to stand there and don't move". When I followed him to say I needed something else too, he yelled, "I told you to wait there!" Then, when I was paying at check out, he came back and told me "stop talking to my staff and let them do their work". So, after I paid and was walking out the door I said to the person entering, "Watch out someone is in a bad mood today"; and then the owner really yelled at me. I'm 72, a woman, and he's a BULLY! Its back to the BIG BOX stores for me.

    Photos
    J & J Hardware - J&J from the railroad tracks

    J&J from the railroad tracks

    J & J Hardware
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    The Home Depot

    The Home Depot

    2.5(62 reviews)
    3.6 mi
    $$

    Went into Home Depot to pick up door locks for Auntie. We didn't have an issue getting parking as I…read moreread in previous comments. The lot is limited due to it's in a massive shopping center. Twice, we went and had no issues with finding a place to park. Heading inside, the set up and layout is exactly like every other Home Depot I've visited from Hawaii, to California, to North Carolina and Florida. So I knew exactly where to go. Aunty used the buggy and we browsed the home lock and hardware section. Went over to Home appliances and made a long Christmas list for Santa. We even stopped to check put the huge Halloween display set up at the from off the store. Excellent way to get your steps in for the day! Checking out was a nightmare. It's self checkout, which is okay. They need to take a few tips from Walmart in order to get this Area right. The young lady is telling you enter to go check pot based on if you're partying cash or card. The confusion comes in when you're directing 2-3 people to the same register. Now we're down there trying to figure it out our selves. On both visits this happened. Southern hospitality kicked in and I let folks go ahead of us. Everything else was great. Just work on that self checkout area. Thanks and Aloha

    Sunday midmorning loading lumber. all the sudden gent ask did I need help. As a contractor normally…read moreunless I ask you load by yourself Today a polite voice ask do I need help, I replied no but thanks for asking. Jocere deserves a positive post. Nice guy and we need more people like him Thanks

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    Rittenhouse Hardware - Is this something new?!?

    Rittenhouse Hardware

    4.6(202 reviews)
    10.6 miRittenhouse Square
    $$

    Rittenhouse Hardware exemplifies the kind of neighborhood store that every city should cherish. I…read morelive nearby and make it a point to visit whenever possible. The store is highly organized and offers a surprisingly wide array of items for its size. What truly distinguishes it, however, is its staff. They are knowledgeable, patient, and genuinely helpful. Walking in with a problem, they'll help you think through the best solution. Often, the advice alone makes the trip worthwhile, with the purchase being a bonus. In an age where almost everything can be ordered instantly online, places like this still play an essential role. Some issues require judgment and experience, not just a quick online search. The team here clearly knows their craft and is happy to share their expertise. What I especially value is their honesty. They never try to pressure you into buying unnecessary items. If they don't carry what you need, they'll tell you and often point you toward where to find it. Such confidence and integrity are rare. While large stores like Home Depot have vast inventories, for smaller or specialized items, especially related to older Center City homes, this store is often the better choice. Prices are fair, and the quality of guidance enhances the overall value. It's evident that this store is run with pride, care, and years of expertise. It has genuine character, and I hope the neighborhood appreciates it as much as I do. I'm always impressed when I visit. Thank you!

    Very knowledgeable and helpful staff. This tiny store has so much in it, including tons of…read moregardening supplies.

    Photos
    Rittenhouse Hardware - How in the world they keep track of the thousands of items they have on hand, I'll never know.

    How in the world they keep track of the thousands of items they have on hand, I'll never know.

    Rittenhouse Hardware - Happy little storefront!

    Happy little storefront!

    Rittenhouse Hardware - Found the perfect brush to paint my outdoor chairs.

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    Found the perfect brush to paint my outdoor chairs.

    Lowe's Home Improvement - hardware - Updated May 2026

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