When looking for lighting I personally want to see it and touch it, not ordering online! They have…read moretons of beautiful options. Plenty of high and crystal. The sales people are extremely knowledgeable and will help you find what you need. Festus helped me find a beautiful Livex Lighting fixture that fit my needs!!

From the owner: A beautiful showroom with knowledgeable sales staff catering to every taste and budget. read more

They were able to repair both of my lamps for a very fair price. They were friendly and…read moreknowledgeable. The store has a tremendous stock of different kinds of lamps!

I recently visited Brandywine Lighting for a simple vanity fixture. As always, I received a warm…read moregreeting from the owner and staff. The questions they asked about the project helped me to select the fixture and lamp type for the application. If I had gone to a big box store, or other showroom, I would have left with the wrong fixture. While I was there they consulted with me on a future project for outdoor lighting. Once again, I would have made the wrong selection on my own and probably spent more money. Brandywine lighting is one of those "gems" in a crowded field of big stores with staff who know very little about lighting.

Not sure why do one at the desk greeted us when no one else was on the store. We walked around and…read moreat no time did anyone out of the 4 employees take the time to see what we needed. In fact, their attitudes indicated that they were too busy to acknowledge us. How rude! Not going back again.

Just had the pleasure of working with The Light House of Lewes, Inc. while building a new home out…read moreof state--which is a daunting task on its own. After visiting several large lighting stores and showrooms, The Light House stood out as by far the best experience. They have an outstanding selection, and Andrew was phenomenal--attentive, knowledgeable, and incredibly patient as I changed my mind several times. He truly went above and beyond to help me find the perfect fixtures for each space. I ended up purchasing all of my lighting from them. Andrew even assisted with customizations on specialty pieces and made sure everything arrived on time. His follow-up and customer service were exceptional. Highly recommend!

Excellent customer service as I was trying to re-wire a sentimental lamp for my 93 year old dad…read more They were super helpful and kind in my 2 trips there in 1 day and got what I needed to complete the project!

Purchased (2) LED pendant fixtures based on floor mdl. Items were shipped and installed. The…read moreinstalled fixtures threw a decorative pattern on surface as well as ceiling. This was not the case in the store and turns out store ordered the incorrect model. They have refused to address issue and referred my elderly mom to deal with manufacturer directly. Unacceptable way to solve this error on their part.

I just happen to drop in today for the first time looking for lighting over my bathroom vanity. I…read morewas very impressed with the selection and the quality of the selection. While I was at it, I looked for a mirror to go over the vanity and came across something so unexpected but so nice. The service was lovely and everything will be shipped to my house, and I was assured that the merchandise will be wrapped extremely well for delivery. I happen to capture a Presidents' Day sale and had a very nice discount! What a wonderful experience

We went to Universal Home Lighting today (4/13/23) in search of a chandelier. Stephen was very…read morehelpful. He sold us the chandelier we loved at a reasonable price. The chandelier needed to be swagged and the amount of chain that came with it was insufficient. Stephen cut several more feet of chain for us and included it in the purchase. The store on Gay Street is not large, but there was a good selection of chandeliers and we are very happy with our purchase.

I purchased two lamp shades and was told by the sales person if they did not work I could return…read morethem to the store. Six days later, I returned them to the store. A different sales person was there and i told him i wanted to return the shades since they did not work for me. The sales person told me they do not take returns after 7 days. I informed him that it was only six days, in addition I was never told that at the time of sale. He continued to say he could place a special order because he can't give a return. He grabbed the lamp shades without giving me a refund. I stopped him from taking them until I received my refund. He refused to give me a refund for at least 45 minutes! I even called my credit card company to find a way to cancel my purchase. The sales person was taking pictures of me while I was on the phone with the credit card company. The person on the phone could hear parts of the conversation and was concerned. I asked for his name. He refused to give it to me. I asked if he owned the store. He did not, so I asked for the name of the owner and how to contact her or him. Was told the owners name was Steve Yack and I could reach Steve by calling the store, but he was not there, or email him at chesterlighting503@gmail.com. As I was writing an email while in the store, the unnamed salesperson insisted he would give me a refund if I signed a blank piece of paper. I did not. Finally he processed the return. I also took pictures of the sales person after I saw him videoing me or taking pictures while I was on the phone with my credit card company. This was the most abysmal customer experience. A quick 5 minute exchange turned into an unnecessary 45 minute fiasco. I always try and support local small businesses however this business is one I strongly advise you avoid. I did send the email to the owner but did not yet receive a response. Very sad.