Great customer service with a smile ! Also they are very informative on ur needs. Always my first…read morestop before I go to box store

Great service that you can't get at the home centers. The guy that does their repairs of small…read moreengine is very knowledgeable .

This place is just absolutely amazing. My coworkers and I decided to check out this place before…read moreChristmas since it's all decked out for Christmas. The waiting area was decorated with a grinch theme. Looked absolutely amazing. We all got drinks and ordered a charcuterie board. Everyone enjoyed their drinks and the charcuterie board was enjoyed by all. It's for sure a must try place.

Perfectly executed speakeasy! Obsessed with the concept, the red light, the secret phrase, the…read moreamazing door/portal into cocktail heaven. Unreal drinks and lovely service. Cheers!

I don't live in this area so this was more like, 'I need something and there's an Ace'. The store…read moreis filled from floor to out of reach with merchandise. Within seconds of making eye contact I was helped, led to my product, paid and out the door. If I lived in the area I'm sure I would be a regular. There were some interesting impulse items in clear eye view on the way out but my resistance held up and I avoided buying what I really didn't need.

The BEST and only store for ALL my hardware needs. Personable and helpful. Why should I go anywhere…read moreelse? The store manager, here, Bryan is the best! Thank you for all your help over the years.

Sump pump died and I was in a jam. Called and Andy got me a…read moreplumber within 2 hrs. Brian was lovely, incredibly kind & it was resolved immediately (less than 30 minutes). Honestly, incredible customer service & so fast!! Repeat customer for sure!

l moved to Plymouth about 1 yr ago. I have needed things from plumbing services ,lamp repair parts…read morenut and bolts and many other things. Every time I walk in the door I'm given a friendly greeting and haven"t even figured out the store layout because the person helping me walks right to the item I need. I would Highly recommend this business.I have even sent my wife for things and she came home with the right stuff.

Literally, I go on a wild goose chase every time I'm here. The store is run down and disorganized.read more

I special ordered a three step egress ladder at this Menards - it took two weeks to ship, and when…read moreit arrived, it was in terrible condition - see photos for yourself. Two people at the store said that I could return it and not be charged at 25% restocking fee, they called it terrible condition. However, when Tess, the general manager, came over she told me that they all look like this, and that it's not that bad; see photos again - literally missing pieces. She treated me like a problem and acted like she was doing me a favor by offering in-store credit rather than giving me the money back so I can get it elsewhere cause I needed it the next day. Do better Tess, some people are/were loyal customers, and this was an unreasonable response to this problem. I'm a contractor by trade and spend tens of thousands of dollars per year on building supplies, consider that business lost Menards.

I had home Depot in Maple Grove replace my kitchen with new cabinets. The kitchen was cleaned and…read moretotally ready for their install. They assured me they could handle everything except for the hood installation which I had done by another professional that had to come back multiple times because of Home Depot's errors. I have been involved in dozens of kitchen remodels and I can tell you Home Depot and they're vendors failed multiple times on everything single thing they coordinated and were responsible for. Here's a small list of what went wrong: cabinet finish and size specifications, hardware workability and specifications, multiple site measurements, cabinet install, countertop install, plumbing install (flooding the room below because they didn't turn off the water line), trying to fix said flooding, backsplash install, caulking, electrical outlet moving multiple times, cabinet orders, multiple wrong material deliveries, multiple material retrieval and pickup without freight lists, door and drawer alignment, broken appliances, misalignment of cabinets, counters, and drawer pulls, ordering delays, cabinet parts still in my garage, multiple sets of cabinets filling up my house for months without picking up the extras, and weeks and months to return calls. It's now been over a year and it is not only still not corrected, they are not responding to my inquiries. I had to pay to eat out every meal for months because of their delays. Oh and by the way, the credit card with their name and logo on it, they claim no responsibility or control. Their incompetence cost me significantly and now they just won't even respond. I would never buy another install of anything from Home Depot, ever. This was the easiest of projects and they couldn't even handle that. Just say no to Home Depot.

I was surprised and impressed with all of the Home Depot crew that I interacted with regarding a…read moreflooring project. They were all super friendly and helpful. The installer Luke was a very hard worker and took the time to discuss options with the installation. Very pleased overall!

why did this place close??? excellent service and great products. they will definitely be missed by…read moreme.

Chris A. and Gopher came through for my family, working hard to make things right for us (full…read morerefund) after a distributors' product malfunctioned in our home.

I don't like rating places this low... but I had the weirdest experience here. We ventured in to…read moreget a key fob replaced for our vehicle. As Ace Hardware is the place to go for this apparently... The person behind the counter got logged out of their system and couldn't help us because the only person with this info was on vacation. Then... someone else that worked here was wondering around drinking a glass bottle root beer and seemed out of sorts. Ultimately we left without any idea of how much or a replacement key fob. They claim they have them all, but couldn't help. They didn't seem too concerned about losing a sale either. I wouldn't come back here.

Nice store and people. I go there all the time for lots of…read moreunique items. They have great inventory; whether plumbing, electrical, gadgets, lawn, snow, etc. They have it all.

Conveniently located and filled with almost everything you'd ever need for home or garden…read more I did have a little trouble looking for very specific items, but if you are flexible you can get close to what you're looking for at really good prices. This is a sweet little gem of a True Value location with better prices than the big box stores. The employees are very knowledgeable and helpful. Ask a question and they can point you in the right direction

Ordered some windows and doors for installation. The salesperson was very personable, and gave us…read morea sense that they would have impeccable quality. We even payed more to use Hamel than a competitor. The Marvin windows and doors were of high quality, but installation was extremely poor. They ruined the plaster on our walls and tried to tell us it was because the house was old. We had other windows installed by a different contractor without issue, so we know it wasn't due to the old plaster. The trim on the exterior wasn't appropriately applied and they used significant "gobs" of caulk to fill gaps. Cleanup was poor and I had to spend quite a bit of time sweeping and picking up nails in my yard. They tried to remedy, but the workmanship of the fixes left much to be desired and created additional issues. I would not use or recommend them.

This is a GREAT place. If you have never been, be sure to go. I don't know if many people know…read moreabout this company because they do alot of commercial work. But there is a showroom with a Huge selection of hardware for your home. But more than that the customer service is outstanding. I was looking for a very specific piece of hardware to match my cabinets and the staff went out of their way to try and help me find it. It was only one piece I needed, , but they treated my like I was buying multiple pieces of hardware. There were 3 people working on a solution for me. Just can't say enough about the great help I received. Be sure to go!

Most arrogant customer service. The customer is always wrong. Look elsewhere for your keying needsread more