Sump pump died and I was in a jam. Called and Andy got me a…read moreplumber within 2 hrs. Brian was lovely, incredibly kind & it was resolved immediately (less than 30 minutes). Honestly, incredible customer service & so fast!! Repeat customer for sure!

l moved to Plymouth about 1 yr ago. I have needed things from plumbing services ,lamp repair parts…read morenut and bolts and many other things. Every time I walk in the door I'm given a friendly greeting and haven"t even figured out the store layout because the person helping me walks right to the item I need. I would Highly recommend this business.I have even sent my wife for things and she came home with the right stuff.

I don't live in this area so this was more like, 'I need something and there's an Ace'. The store…read moreis filled from floor to out of reach with merchandise. Within seconds of making eye contact I was helped, led to my product, paid and out the door. If I lived in the area I'm sure I would be a regular. There were some interesting impulse items in clear eye view on the way out but my resistance held up and I avoided buying what I really didn't need.

The BEST and only store for ALL my hardware needs. Personable and helpful. Why should I go anywhere…read moreelse? The store manager, here, Bryan is the best! Thank you for all your help over the years.

This is my favorite Ace location in the area. It is bigger than the other stores and is much better…read moreorganized. As Raquel mentioned, the garden center is larger than most, and I love that they often have racks and racks of flowers and plants out in front of the store to advertise their large offering in the garden department. The staff here is friendly without being pushy (which is definitely different than some other Ace stores). Knowledgeable and friendly, pretty much everything you'd want from a neighborhood hardware store. Be sure to sign up for the Ace Rewards program if you're not a member.

You know when you enter to the hardware store you always want to find whatever you are looking for…read moreI soon as possible. However many stores are very confusing and it's really hard to find something. Ace hardware is not like that. They have many variety of choices of different kinds of materials that you will need for remodeling or just your garden. They have some of the lumber like 2 x 4 x 8 they also have a lot of rough material for plumbing. They also have a lot of rough electrical material and also finish the parking lot is pretty big. I would highly suggest to come there and visit this place and you will meet your needs

Went in to check out a pruner. They didn't have it so i had to order the $125 pruner (30% higher…read morethan other stores), and pay $12 shipping. I realized this was $30 over the normal price so i call back to cancel my order 30 min after ordering it. Guy on phone asks for my phone number to lookup receipt, he "cant find it" asks for the sales clerks name off recipient, "finds" my Order, puts me on hold for a 2nd time only to come back and say he needs his manager to cancel the order (ok what good are you? You have no authority to cancel an order??). Manager is "busy" and has to call me back. Calls me back 15 min later to tell me the order is "processing" and therefore cant cancel the order. What a greedy, petty company. Charging $12 shipping something that is free shipping by other vendors. Then playing games and lying to keep my $12! I will return this item immediately after getting it and still save $30. This is my first and last time ever shopping at this place. A $12 dollar lesson i suppose. Customer service = terrible Prices = even more terrible

I have patronized this tool vendor dozens of times over the last decade, and I keep going back, as…read morethey have yet to disappoint me. I recently order a few tools and had forgot to enter the 10% discount code at check-out. I wrote customer service about my mistake, and they issued a swift refund for the overpayment. I was amazed to get this no-hassle solution. I highly recommend this company.

Great customer service with a smile ! Also they are very informative on ur needs. Always my first…read morestop before I go to box store

Great service that you can't get at the home centers. The guy that does their repairs of small…read moreengine is very knowledgeable .

Conveniently located and filled with almost everything you'd ever need for home or garden…read more I did have a little trouble looking for very specific items, but if you are flexible you can get close to what you're looking for at really good prices. This is a sweet little gem of a True Value location with better prices than the big box stores. The employees are very knowledgeable and helpful. Ask a question and they can point you in the right direction

Ordered some windows and doors for installation. The salesperson was very personable, and gave us…read morea sense that they would have impeccable quality. We even payed more to use Hamel than a competitor. The Marvin windows and doors were of high quality, but installation was extremely poor. They ruined the plaster on our walls and tried to tell us it was because the house was old. We had other windows installed by a different contractor without issue, so we know it wasn't due to the old plaster. The trim on the exterior wasn't appropriately applied and they used significant "gobs" of caulk to fill gaps. Cleanup was poor and I had to spend quite a bit of time sweeping and picking up nails in my yard. They tried to remedy, but the workmanship of the fixes left much to be desired and created additional issues. I would not use or recommend them.

Disappointed!!! I…read morepurchased a grill at Lowes, Maple Grove, that was supposed to come fully assembled and be delivered to my home. However, the grill arrived not fully assembled. We had planned a gathering at our home and expected to use the grill today, but that was not possible due to the condition in which it arrived. When I called the store, the only solution offered was to have the grill picked up and replaced with a fully assembled one on the next available delivery date, Saturday, 3/28/2026. I understand that mistakes can happen, and this would not have been a major issue if I didn't have plans for today. Unfortunately, because of this situation, I had to go out and purchase another grill from a different store in order to proceed with our planned event.

Good evening, I just wanted to acknowledge an amazing experience I had working with Chad at this…read morestore. He was the most kind and helpful person I have EVER dealt with any any Lowe's, Home Depot, Menards etc. As a construction business owner I am constantly in different stores buying materials. And I rarely ever leave reviews of any kind. Chad came up to me in the flooring area and offered to check me out at his register. I told him I had to go to the front and he offered to push my cart up as well as ring me up. After that, he offered to help me load my materials in my car. Whatever you do, please keep Chad around! I will definitely shop at Lowe's more often because of people like him. Someone higher up that than the store manager please acknowledge Chad for going above and beyond what any employee has Ever done for me. Thank you. -Ace Restoration

Everything you need for home projects is here Easy to find…read morethings and plenty of workers if you cannot find something although some of the staff here seem to "not be too bothered " to help you Did have a good experience with the rental truck, because they were out of the size we wanted they gave us a nice discount Plenty of parking in the lot

Went to Home Depot in Brooklyn Park to return a product purchased through their on-line website…read more Brain the customer service representative was very helpful. Not only was i returning these aluminum rams but, I was also picking up an appropriate size of aluminum ramps. Brian helped me load the lager ramps onto my cart. Processed the transactions efficiently and even gave me two funsize dark chocolate bars, which was a nice sweet treat. My visit was fast, easy and pleasant. We will be back shopping at Home Depot Brooklyn Park. Thanks Brian.

Finally got the furniture we ordered. After two beds were delivered broken, Bob's sent out a repair…read moreperson 10 days after the initial delivery. All they could do is confirm that the two beds were not fixable. Uh, yes, your delivery assembly team told you that already. I thought they were coming out with new parts to fix the two beds. Nope. Next they promised to send new beds the following week. Following week, the King replacement worked, but the new Queen bed that was delivered was also unable to be assembled. I told the rep on the phone that I wanted all of it returned and my money refunded because I'm concerned about how long this furniture will last if it can't even get delivered without being broken. He offered a small refund of a portion of our bill and promised to assemble the next bed ahead of time to ensure no issues. The following week, the bed was once again not working, and had obvioisly not been assembled before delivery as promised. This time my husband who is an aviation engineer and DIY handyman around the house helped troubleshoot the assembly and managed to get the drawers installed and working (for now). We had guests coming the next day so weren't able to restart the furniture search. I'm just grateful my husband was able to troubleshoot the furniture. We will not ever shop at Bob's again. The 2 stars is because their delivery teams, their repair person, their salesperson at the store and their customer service teams were all extremely nice. Bob's just doesn't make good furniture. That's a problem. Three Queen deliveries and 3 were unrepairable or needing to be repaired. Unacceptable.

Rocking chair has already been replaced once under warranty. Going for round 2. Can't wait for…read moreanother month of waiting for the service tech again, taking more time off work, and continuing to deal with amazing squeak that this chair has. Honestly this place is absolute scam. I'd shop temu or ali baba before stepping foot in here again. What a rip. Complete garbage. The ratings for this lede products, just can't be low enough. There's 0 value here. The company is worse to deal than Xfinity or a used car salesman. I'm disgusted with myself for waisting a penny even here. To be clear as have the rocking chair and are going on our third rocking system in 17 months. STAY AWAY