Overall, I really enjoy my neighborhood Ace. The majority of the staff is helpful and knowledgeable. However, there is one employee (a male with long-ish wavy hair, likely in his mid-30s) who clearly knows his products but often delivers suggestions in a tone that comes across as condescending and judgmental. I'm sharing this only as constructive feedback, as I otherwise have had very positive experiences and appreciate the store and team. read more

Owner Dave has seen to it that his entire staff, including the young ones, knows the stock, and what will do what.

Diamond Lake Hardware(Ace Hardware) is a small location but packed with anything you might need It's a great neighborhood hardware store, very convenient so you don't have to drive all the way to Menards. They have street parking and a small parking lot in the back. read more

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Diamond Lake is so Diamond Like. Came here for Ace Wrap. Or a copy of Ace Ventura Pet Detective. THEY DIDN'T HAVE EITHER ONE. FALSE ADVERTISING. Pretty awesome hardware store with great prices on the corner, in the tiny Minnehaha Plaza, in a residential neighborhood in South Minneapolis. Definitely one of the better hardware stores that I've dealt with in the Great Lakes region and really friendly and I got exactly what I needed. Just like in my relationship with the dominatrix in a lot of the pix I post on here. read more

Diamond Lake Hardware - Ace picture - Hardware Stores Near Me - Minneapolis, Minnesota

Phenomenal service. You can tell the owners are on the floor. They'll get you anything you need.

They have live bait! ... don't know anything else about the store. Except the guy at the counter was more useful than some bait shops in knowing where the fish are. read more

Not only are they full of the right stuff, and family owned but they really care about the neighborhood. I was parked in front Diamond Lake Ace, when I came back there was a note on my car saying, "come into the hardware store and ask for Dave". I figured I had parked in a bad place, and I was willing to hear about it. When I got into the store Dave told me that my car was the victim of a hit and run. He had loaded an email with three pictures of the damages to both cars, a video of the car pulling in, and the sound of a crash. He directed me to fill in my email address and he'd send it to me. Way to make a big city feel like a tight-knit community Dave. Thanks Diamond Lake Hardware! read more

This Ace location has everything I need, every time. Friendly knowledgeable service (this is a huge plus). And they sell bait too!

They actually know stuff about the things they sell. Very helpful staff. I've received good advice about lawn fertilizer, deck stain, etc. read more

Best selection of live bait you'll find in south Minneapolis. In fact it may be the only one. Anywho, any time I've come in for minnows or just to snag some other fishing gear, the staff has always been extremely friendly. I grew up with a small-town bait shop. Pictures on the wall of local catches. Relaxed and always wishing you luck. You'll get that here. Didn't rate five stars because I've never purchased anything other than bait or fishing gear, but the store has a neighborhood feel but appears large enough to start and finish most projects. read more

Best hardware store in the Twin Cities. Lots of knowledgeable people who can help you get what you need and offer great advice. It's hard not to walk out of there without being in a good mood. And Mikey's taste in shoes is impeccable - just ask him. read more

I love Diamond Lake Ace Hardware. They are so knowledgeable and helpful about all kinds of home repair and maintenance. They are a mainstay in our neighborhood and help ground the community IMHO. They've helped us with painting, plumbing and patching problems. Every time their answers are specific to our particularly weird 1918 home's needs. It is so worth using them instead of going to the cavernous Home Depot where we wander aimlessly around. read more

BEST CUSTOMER SERVICE I EVER HAD!!! I was looking for a screw that would fit inside my car and less than 5 mins they helped find the correct screw!!! When you go inside it is staffed they are all kind! I would always come back here just to get a screw or anything in general! read more

This hardware store is customer service focused and very knowledgable. All staff knows where items are located and they provide great insight on products. From A to Z this is a great experience for me every time. Plus, they are dog friendly and give out treats! The popcorn is a nice touch too. read more

As I am living so close to Ace, I often find things to buy (if you know what I mean). This Ace reminds me of where I grew up. Like a small town, the staff recognizes you when you come back. They are always willing to help...and for a long time if need be. Everyone seems to know everything! They won't try to 'sell' you on anything, but sell you the right thing for you. I have even been told they do not have the right thing for me, go to 'fill in corporate hardware store here'. (They also have a clearance bin in case you are itching to buy a tool(s) for no particular reason.) I hope to stay in this part of town for a while. Ace, I will see you for all of my home needs...and firewood...probably often! read more

Absolutely. Great staff who are always willing to help. As we've been in the middle of our 734th house project, these guys always seem to have the know-how in order to help - and if they don't know or have the piece I'm looking for, they tell me where to go. One of the best parts about this place is that they allow dogs. I seem to always have my pup with me, and it's nice that I don't always have to leave him in the car. read more

Diamond Lake Hardware has simple solution to fix snowblowers for under $5 I have an old Toro snowblower that decided I needed to do more shoveling. Maybe it thought it would be good for my health or just get a workout for a change. I tried to pull start the beast maybe 50 times. It really wrenched my back, which made shoveling for the next hour painful. Next time it snowed I was faced with a dilemma. Should I try and start the blower or give up and just shovel to avoid the extra pain. Instead, I decided to rebuild the carburetor again. Only this time I went to an auto parts store and bought cans of carb cleaner and starting fluid. They didn't have the right sparkplug, so I went to Diamond Lake Hardware. As usual, someone came right up to me to see if I needed help. It was the owner Dave. I told him about the carburetor rebuild and the cleaning fluid, and I just needed a new spark plug. He said, "Naw, that's not your problem." We walked down an aisle and he stopped by small engine products. "You probably don't need to do the rebuild if the snowblower has been sitting around since last year. Just drain out the old gas, put in some new, and add some of this to the gas." He held up a small bottle of wonder fluid. "Works every time." So, I had spent about $15 on stuff to make it go and here was this small bottle that cost less than $5. I was committed to the project, so I bought the spark plug along with the wonder fluid. Later last night, I finished off my corner sidewalk with my smooth running snowblower. I should have gone to Diamond Lake Hardware in the beginning. I could have saved some money and 90 minutes of freezing my fingers off removing the carb, cleaning it and putting it back together. Thanks, Dave. The wonder fluid does have a commercial name, but I'm so grateful to Diamond Lake Hardware that I'm just going to give you their phone number so you can call and ask them for the name if your snowblower isn't running. (612) 824-8813 read more

Friendly and helpful employees. A large assortment of merchandise along with an attached parking lot. Who could want more? Also it's close to Scott ja Mama's BBQ! read more

I ADORE this hardware store! The employees are so friendly and helpful AND they welcome dogs! I went in last weekend with a list of no less than 20 items. I was immediately greeted by a man who helped me find every last thing on my list, gave me good painting and product advice, and called another store and arranged for a pick-up when Diamond Lake was out of an item I needed. It was such a great experience. From here on out, I'll be taking my hardware business to this Ace instead of big-box hardware store whenever possible. read more

In the many times I've visited this store over the last couple months, I have been very impressed with their level of customer service! Every time I come I am approached almost immediately in a friendly manner and asked how I can be helped. They even cut glass!! read more

AMAZING!! I've always loved this hardware store but today they really went above and beyond for me. I went in lugging an infant and jogging stroller and they were there immediately to get the door for me and ask what I needed help with. All I needed were the right screws to get the car seat attachment onto the stroller and not only did they find them for me, the guy helping me took the stroller and got the whole thing installed for me!! All for the $1.30 it cost me in hardware. Of course I found another thing to buy so I could help support them but I knew I wouldn't have gotten any slack if I wouldn't have either. They really are as good as it gets...every single time! read more

This neighborhood hardware store is as outstanding as it gets. Countless problems solved, always - always willing to take the time to help you out and get it right. The latest, the team at DLH was able to recreate a thick, arched/rounded piece of glass that had cracked in a door that was over 100 years old. They took the time to spec it out and carve the arch by hand. The piece fit in the door the first try! Amazing craftsmanship at a fair price, this hardware store is a real gem and we are lucky to have it in the neighborhood. read more

Spring has finally arrived!!! Today I turned on the outside faucet and discovered over the long winter I have developed a leaky shut off valve bleeder cap. Sigh. It's always something! So I turned the water back off, removed the bleeder cap and see that the uber-tiny washer is looking kind of sad. Ok. Amazon? Nope - for sure I wouldn't manage to order the right size, I need to SEE the replacement cap with my own eyes to feel comfortable that it's a good replacement option. Nearest Home Depot? Nope - no one will be there to help me find it *IF* they even have it. Diamond Lake Hardware? You bet!! Only 5 minute drive, they will for sure have someone to help me. I brought the cap, showed it to the fellow at the service counter. He immediately went to a small bin, nope not going to work. Went to another, nope. A third. Hum. None are the right size. So we went to the actual shut-off valves figuring maybe we could find a replacement on one of them. All were too small. So he went to the washers and found the perfect size that would fit inside, and said to ADD the new one to the existing one and see if that worked, and by the way, no charge! Wow, when is the last time THAT happened? I headed home, stacked the two washers, threaded the cap back on, turned the water back on and low-and-behold, no dripping! This place is the best. The fellow found they didn't have exactly what I needed, but he took the time to "MacGyver" a fix, and at no charge. I used to only go there when I thought I may have needed to actually talk to someone for assistance. Then I started going there because I was confident they would have what I needed. Now I just go there because they are the best, and because I would miss them if they closed, and because small businesses need me more than big-box or Amazon ever will. I'd give them 11 stars if Yelp offered it. Staff it fantastic. Owner (Dave) is very "hands-on" with the business and wants people to be happy with his store. He's great to work with. read more

I have stopped in to this hardware store many times. Every time I walk in, a staff member is right there ready to help me. They are patient and will help you get the right materials for any home project you are working on. I highly recommend these guys!! read more

The guys down at Ace are always so helpful and friendly. I have lived in the neighborhood 11 years and they always go far above and beyond. Excellent service. We are lucky to have it in the neighborhood. read more

Have been a patron of Penn Av location for 25 years- these guys are the best! Have always been so helpful with good "fix it" tips and more. Today, they get a DOUBLE ROUND OF APPLAUSE-- It is Dec .17 and we just got big snowfall. I had errand on Nicollet, near their Diamond Lk store. I parked on Nicollet, few doors down, did my errand, and returned to my car. Alas, could not back out, car stuck in a snow rut. Went to Settergrens for help. Two of their guys came out to help me- after a few unsuccessful tries, another of their guys pulled up with his truck and finally got me out. They saved the day, and seemd happy to do so. They refused my cash tip. WOW! What good neighbors! What a kool early Christmas gift! THANKS, GUYS! Im most grateful, Ann B read more

As a single mom and homeowner, I have frequent and stupid questions all while lacking the vocabulary to describe the problems I have. These guys are patient, funny, and knowledgeable. So helpful!! read more

My outdoor faucet started leaking. I went to HomeDepot, but they did not even offer looking for replacement gaskets. So I cycled to Diamond Lake Hardware Shop and they had a lot of replacement gaskets assortment and a gentleman who works there picked right gaskets and lubricated for me. The price was extremely reasonable, too. I will go to this hardware store first next time instead of going to big stores. Thank you very much. read more

these guys are so nice. totally worth my $10 to cut a huge butcher block piece for me. On 4 different occasions. I'm only marginally handy, so having a bunch of nice staff who don't treat me like I'm stupid because I don't know what the fancy saw/cut name is, was a refreshing change from the "menards" experience. I will pay more to be treated well anytime. read more

The best service I've ever received at a hardware store. These people go out of their way to make sure you find what you need. Excellent selection of hardware as well. I rarely go to the big box stores anymore unless I see an advertised deal that's too good to pass up. read more

I am usually in town to go to the bead store across the street, but whenever I need something from an ACE, I don't hesitate to go to this one. The staff is what makes it awesome - so friendly and helpful! read more

There are many cheaper places to get your hardware needs, but these guys no their STUFF! Everyone there is super helpful and very nice.

This store and its employees are phenomenal. The customer service here is outstanding. Every time I have shopped here, they go out of their way to be helpful and accommodating. When I enter this store I am reminded of small town friendliness and a level of service that brings me back to simpler times. It is always a pleasure to do business with them. I have never had a bad experience with them. They usually have great suggestions if they don't have what you need which is rare and they know where everything in the store is. read more

The customer service here is wonderful. The staff is friendly and welcoming in addition to being knowledgeable and thoroughly informative. If you need help with paint, ask for Mike! read more

The BEST hardware store in town. I have no skill at repairing items and they are patient enough to teach me step-by-step. Also, I have brought more items in than I can count for them to repair. They will cut wood, repair furniture, repair electrical items, etc.. The last thing I brought in was a 40 year old Champion Juicer. The only thing wrong was the electrical cord. They were able to repair the cord and I only spent $7. read more

Hands down this is the best hardware store. The staff is incredibly helpful and knows what questions to ask (and how to ask them) to best assist my in my diy project of the week. I have never been disappointed! read more

I am so impressed with this Ace Hardware location. A few days ago my car overheated right around the corner from the store. I realized that I was low on antifreeze so I went in to see if they sold it. Right away I was greeted by Mike and he asked me how he could help me. I explained the situation and he helped me locate the antifreeze. He could sense my nervousness and offered to help me put it in my car. He spent a large chunk of time helping me with my car and offering advice. I was so appreciative! Mike totally went above-and-beyond to help me and made a stressful situation much easier to deal with. Encountering friendly strangers in a time of stress makes me have more faith in the world. Thank you so much, Mike! read more

The personalized service of Diamond Lake Ace makes me feel like one of the family whenever I am there. They are always eager to help me find what I need, have great advice on projects I am doing and like the Santa in Miracle on 34th Street... on the couple of times they didn't have what I needed they told me which competitive store I should go to and get it. AMAZING customer service from the friendliest and most hardware knowledgeable guys I have ever met. read more

The Staff here is AMAZING! They know where everything is and can help you figure out what you need. They also can copy keys which is nice. The prices are reasonable and the selection is pretty good though if you have a big project you might need to go elsewhere. read more

This is a great place to get home improvement supplies. The amazing employees and quality products keep me going back - time after time. Someone is always there to help. read more