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Lowe's Home Improvement

2.8 (83 reviews)
ModerateHardware Stores
Closed 6:00 am - 9:00 pm

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How they left my stairs.  Will be this way for over a month
Steve D.

Ordered carpeting and installation. They had their team come out to measure how much carpet we needed. Car delivery was delayed three weeks, when it finally got here they installed most of it, but somehow didn't have enough carpet. Now it's been over a month with our job, still halfway done with exposed wood on our stairs. Not happy, they don't seem like they're doing anything about it. They said it would be expedited, but absolutely nothing has. I will not be shopping there again.

Going to Lowes' twice in one day just to return Air Filters of $23.85 They wanted my blood type to return, almost true it was a credit card they could not find and said no return possible. Second Trip : Brought receipt and statement. Pam said no way no return. I said please get a manager over, she said there are No managers tonight. I started to get upset a senior who just paid this store over $6.000. And further more I was told different about this return. So where do these people who work there get off being mean, controdictury, very bossy they aren't kind to customers and they must feel they own the store. Made me extremely upset. Have a witness as well.

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12 days ago

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23 days ago

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23 days ago

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2 months ago

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4 months ago

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6 years ago

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5 years ago

Not a fan. I find the store disorganized. Lots of items out of stock. Had a difficult time finding things.

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3 years ago

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6 years ago

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Review Highlights - Lowe's Home Improvement

I am truly having buyers remorse..... never ordering online for something like this again.

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Scottsdale Custom Building Materials - Seating area

Scottsdale Custom Building Materials

3.8(30 reviews)
13.1 mi

Remodels are stressful enough, and finding suppliers who actually do what they say they'll do can…read morebe surprisingly difficult. That's why working with Sal at Scottsdale Custom Building Materials stood out so much. My son and I are chemically sensitive, so I needed Jeld-Wen no-added-formaldehyde doors for a healthy home build. Sal not only helped me source them, but also guided me through quantities, materials, and design tweaks that made the final plan more functional and attractive. What really impressed me was how proactive and responsive he was. After dealing with another shop that expected me to chase them because they hadn't followed through, Sal was a breath of fresh air. He was organized, thorough, and genuinely invested in doing the job right. Hands down, he has been the most on-point and dedicated supplier of my entire remodel. I would wholeheartedly recommend Sal to anyone looking for doors, moulding, hardware, or building materials.

I recently purchased a new front door and didn't like their selection of hardware and opted to find…read moremy own. I went to a few other design centers and nothing really jumped out to me. When I walked into Scottsdale Custom Building Materials, I assumed I would be left to wander around like the other places I had gone. Immediately after I entered, a salesman greeted me and genuinely took the time to learn which door I purchased, what my home's style is and offered several suggestions. Not once did I feel pressured to buy a higher end product or something that I didn't really like. Two weeks later my hardware arrived just as we discussed. I really appreciate that this place doesn't resort to high pressure sales tactics and even though I could have found the hardware cheaper online I really appreciated the personal touch to get to know me and what I liked, rather than which line would bring in more profit. I can assure you, I will be back when I tackle my next home project coming soon!

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Scottsdale Custom Building Materials - Hardware displays

Hardware displays

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Glass options

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Bone yard doors

Lowe's Home Improvement - hardware - Updated May 2026

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