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Lowe's Home Improvement

2.3 (111 reviews)

Lowe's Home Improvement Hardware Stores Photos

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Farmers Almanac
Shannon G.

I came in quickly to check out the 5 gallon water jugs. Completely sold out. And I knew they would be. There's a cold front coming and everyone is thinking February 2021 ice storm. I thought maybe they would have some, but, sadly, I missed out. While I was there, thought I would walk around a little. Noticed their Christmas items are already at 75% off. Yup, a few days before Christmas, they are clearanced deeply. Maybe they need to make room for Fourth of July items. Retail loves to move on to the next major holiday. Anyway. This location is a great location. It's a shopping center next to another shopping center. Lots of shops, and restaurants. Huge parking lot. I didn't see any employees on the floor for any kind of assistants or anything. Seemed like a quiet Thursday morning at Lowe's .

Gina H.

Funny how when you really need service no one is available. I was seeking Christmas items and trees. So there I was in a hurry for a party to throw and my boyfriend and I was stunned when we were seeking help to buy a large tree for our place. So we waitedcahs walked all over the store and seems only three people working at Lowes incall we saw. I felt like leaving and going to buy a tree elsewhere. The lights for Christmas tree was a little higher than most areas so I decided to do online shopping. Lowes needs an over haul in there store. We were so disappointed hoping they improved in any areas but nothing gave me incentive to return. I hope management read this review to mobilize the loss of money a customer really wants to spend in there business. Will not recommend this location. I felt they have so much to offer especially nice selection of outdoor furniture.

Naguib K.

Oh boy, stay away from a certain "Norman" in Appliances. After spending an hour installing an induction stovetop we were assured by both Samsung and Lowe's reps "It will fit!", the glass was an 1/8" smaller, on the left and right. We approached Norman and he immediately started walking away from the desk. I said Hi and that I just had a couple of questions. One was about a feature of a stovetop they sell and the second was about exact measurements of cutout minimums and maximums. Then the abuse, snide retorts and put-downs began. "You should read the description before coming here", "we are not installers, so we don't know what you are talking about", "your cutout is too small" (our cutout is in fact bigger that the minimum), and finally "you cannot get the credit card 20% off because the stovetop you want is already on sale". That was just false, if you sign up for the Lowe's credit card, 20% discount is applied as long as the associate scans a barcode they have on a card at their desks. I asked for a more knowledgeable associate. "Sorry, I am the only one here", came the quick reply. Then he started filling out the order on his terminal. I had to stop him. We went to the front but they declined to ring us up. The lady says: "Oh, that just old Norman, that's just the way he always is with everybody". So we contacted one of the managers. She knew about Norman and assigned us Ms. Gloria. Gloria was pleasant, knowledgeable and efficient. She made quick work of ordering our stovetop and scheduling a delivery in a day or two. It came today with no issues. To finish it off, Norman managed to follow us to the exit, and as we made our way to our car in the parking lot, he yells out: " Have a good day... Byyyyeee, Take care now..." In conclusion, if you need to buy any appliance from Lowe's at Bee Cave, TX, and you see "Norman" at the desk, we suggest that you run for your life.

all this holiday decor and I still didn't find what I wanted :(

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12 years ago

My family has a house in Austin and a ranch in Hill Country. This is our wonderful go -to place for everything instead of HD.

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10 years ago

Seems truth is not allowed on here, if a company's feelings get hurt. After my post was on here, seems they cried to have it removed.

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Review Highlights - Lowe's Home Improvement

Albert called me back, and not only that, he said my fridge would be delivered as expected!

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Decorum Home + Design

Decorum Home + Design

2.9(8 reviews)
0.4 mi
$$$

Bummer. I am giving two stars because the store is great! The inventory is exactly my personal…read morestyle and I have found many a great find there. In June, I was excited to bring one of the designers to my home to help with some updates: wall paper, furniture and carpeting included. However, when she arrived she seemed, to put it nicely, unfriendly and aloof. I showed her around. We talked about what was on my wishlist and I gave her a budget. She offered no on the spot ideas, and was relatively quiet. She took photos, told me that she had a big project wrapping up in July and wouldn't be able to get to me until then. I said that was fine but I was really looking forward to her help. Y'all, I never heard from her again. So disappointed. I will likely still shop there myself, but it's unfortunate that this business didn't want my project, or apparently my budget.

On May 16, 2022, we purchased a Fairfield recliner at Decorum and paid an exorbitant amount of…read moremoney for it, expecting a top quality piece of leather furniture from a high-end store such as Decorum. On October 10, 2022, the chair stuck in the recline position and would not go down. What followed was a five-week experience with Decorum that was at the least frustrating, and at the most, condescending. Ultimately, the chair, which was under warranty from Fairfield, was repaired and returned to us on November 18. I won't go into all of the detail of the back and forth with Decorum but the main point is this: we were made to feel like the enemy. There was never an expression of regret for th failure of this product nor a call from management to say we're sorry this happened. We initiated almost all communication, having to persist to find out when the chair would be repaired and returned. In fact, it felt like Decorum was mad at us for having this problem. If you want to shop for upscale home furnishings, Decorum is your store. If you want to deal with people who are genuine and who make you feel they care about your business, go elsewhere. In fact, the store staff could take lessons from their delivery team; they were courteous, good-humored and a pleasure to meet. Our greatest hope is that the Fairfield recliner does not break down again, or we will be back to square one with Decorum.

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Decorum Home + Design
Decorum Home + Design
Decorum Home + Design

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Oh Yeah!

Oh Yeah!

4.2(18 reviews)
0.4 mi
$$$

This place is so adorable with the greatest selection of gifts and clothes. I've been wanting the…read moregiant oventure key ring and saw the most gorgeous rose gold ring that is perfect for that bottomless pit called my purse. I saw so many wonderful gift choices for the next time I'm in need of a hostess or birthday gift. My daughter also loved the cute knickknacks and devoured her unicorn fart cotton candy in minutes. Also the ladies that work there are the sweetest.

I'd like to start by saying that it is an honor to be the first man leaving a review for Oh Yeah!…read more The ladies who have left reviews before me already know how great this place is, but today I'm directing my focus towards the guys. We all know how tough it can be to find a gift for our wives every now and then. I find myself trying to get too creative with a gift instead of just getting something I know she likes. Well, gents, Oh Yeah! has it all. The best part is that all you have to do is ask one of the ladies in the store to help you put together some things that your wife would like and you end up with something way better than what you would have gotten on your own. Women know what women want and these women helped me big time. In addition to this, you are supporting a locally owned and operated business! Do yourself a favor and stop at Oh Yeah! next time you need to surprise your bride/girlfriend/fiancé/baby mama with something nice. These ladies will not let you fail!

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Oh Yeah!
Oh Yeah!

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Lowe's Home Improvement - hardware - Updated May 2026

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