Since the Natural Gardener had to quit selling bulk soil, I've been looking for a new place…read more Gardenville has a number of choices and all at a decent price. They sell everything from fill soil to compost to rocks. My first problem is that my truck is just a 90's mini truck. They don't sell soil by the half yard. I tried putting a yard of their Superior Soil in my truck and about a half yard in, the truck couldn't take any more. The guy was cool enough to stop filling the truck and he charged for about a half yard. Would be nice if I could just get a half yard. My second problem is that their products aren't exactly the greatest. The Superior Soil was acceptable I suppose. I'm used to getting Revitalizer from Natural Gardener, and Gardenville's Superior comes up short in comparison. They did have a decent deal recently on shredded mulch and the mulch was fine. The location has been paring down their offerings. They had a crazy sale to liquidate all of their pots. Now they're selling all of their tools. Not sure if they're focusing on the bulk business or what.

If you purchased a LivingSocial deal for Garden-Ville, I wouldn't recommend cashing it in at this…read morelocation. If you insist, you must print out your voucher before coming. I didn't, having never done so for any other Living Social deal, but this location of Garden-Ville doesn't "have the scanners and equipment to redeem" from a smart phone. To which I said, "Well, I wish you'd have mentioned that when I called half an hour ago." You shouldn't even need such equipment - the employee just didn't know what to do. So I drove home empty-handed, having wasted an hour (and 30 miles). I'd just hoped for a nice drive and to check out a different garden shop. But this place isn't a garden shop, it's only really set up for dealing with contractors and wholesale operations, not individuals. Again, I wish their web page or the LivingSocial deal had made that clear. So, 1-star experience. However, the price list looks promising. And the just-learned fact that Garden-Ville is the composting and recycling component of Texas Disposal Systems is redeeming.

I can't say enough good things about ATX. We lost a tree to the recent drought, and after…read moreresearching local options, visited their RR12 location. The gentleman we initially met at their yard gave a tour of all the trees in his golf cart, asked us several questions about what we were replacing, and what we thought we would like to replace it with. He stopped frequently to identify the different trees, provide all the pros and cons of each variety, whether they were particularly suitable for where we live, etc. We didn't feel rushed, he was exceptionally pleasant, and was happy to answer all our questions. When we decided what type of tree we wanted, we were handed a flag, picked out the exact tree we liked best, and they delivered it in a matter of days. Their crew was friendly and efficient, and for a reasonable fee, cut down and removed the dead tree. They were finished in no time, and left the yard looking better than when they arrived. They only asked for payment when the old tree was gone, the new tree was planted, staked, watered, and we were 100% satisfied with their work. I really didn't think this level of customer service existed anymore. Go see them. You won't regret it.

Fantastic experience. You'll get lucky if you get to meet the owner's father, who's been in the…read moretree business for over 40 years and knows a thing or two. Obviously taught his son well, also. Do what you do in Texas and don't rush a conversation, the father has great stories. Both were very accommodating and worked with my budget.

Good quality work, knowledgeable about trees, and fair pricing. Listens to customer needs,…read moreaddressed them well and cleaned up after.

We've used the Tree Man twice. Jason is super responsive and a straight shooter. Very…read moreknowledgeable and experienced and easy to work with. Each time he gave us a competitive quote and worked with us on different approaches to accomplish what we wanted. He and his crew completed a substantial amount of work in less than a day and removed all of the limbs and debris. We recommend him without reservation.

If you are looking for a Palm tree or something different PalmBuddha is the place to go..there is 7…read moreAcres of all sorts of different trees and indoor and outdoor plants..I had the pleasure of dealing with Alan ..he is a professional and pleasant person..no pressure just very informative..I was able to purchase a palm that looks terrific..so if you want to change up or add something different to your landscape PalmBuddha is your place to go ..You won't be sorry ..!

Great place & great people! Allen was extremely helpful and even took me around to look for exactly…read morewhat I wanted. Great selection in monsteras and alocasia among other things. Place was an absolute jungle. Definitely recommend checking it out. If you're looking for mature plants this is the place. Not much on inside variety but there was definitely enough. Also some pretty good deals. 10/10 would recommend.

I came out to look at a tree and was treated like I was buying 10! Thank you for the ride around…read morethe tree farm it was great fun! Such nice staff there I'll be back once I make up my mind! So many great looking trees to choose from! However no fruit trees. Thank you!!

Great customer service from the staff at Hope Valley Nursery. They took all the time I wanted to…read moreshow me the trees I was interested in and answered all my questions. They loaded everything into the truck and made sure everything was secured properly for the drive home.

This entity does not need your business. Management is obviously needing to brush up on their…read moreskills. The staff is very inexperienced in customer service. Plus, if you don't have commercial machinery they don't need your business, you're at the bottom of the totem pole. They took over a month with my one year old riding lawnmower. I sent the recording of the machine acting up. Paid $409 deposit. They returned it to me and said there was nothing wrong with it. Charge was $210. I would not trust their services.

I brought my lawnmower in for a possible warranty repair. I was told there would be a $200 hold on…read moremy credit card. Instead, there was a charge even though it was going to be two to three weeks before my mower could even be looked at. One of their employees told me it was just like at a hotel for incidentals. That's not how they do it at hotels, they put a hold, and he insisted that I was wrong about that too. They gave me excuse after excuse before even looking at the mower as to why the repair wouldn't be covered under warranty, including trying to claim that the problem was old gas (the gas had been in the mower for about 6 weeks with a stabilizer). Then they said it was probably the carburetor which also wouldn't be covered. Then they told me after they had charged the $200 that if they even looked at the mower there would be a $68 charge whether they did the work or not. They finally told me to just come get the mower. Complete scam.

I have spent the last few days going from nursery to nursery in a broad area around the Austin,…read more Round Rock and Cedar park/Leander. If you are looking for great palms that fit so well in our central texas area. Its a fine small family-owned business, that has established itself as a contender in the landscape industry. There prices are so competitive, and I appreciate how I was treated as a customer. Do yourself a favor and do business with a fine business. MBM

I had the pleasure of dealing with the folks at Cantu Nursery over the last few days. Family owned…read morebusiness with very fair prices. I purchased a 30 gallon Monterey Oak tree. Tree was delivered and planted the very next day. I also had them deliver and spread 2.5 yards of mulch. The 3 man crew, led by Osiel, were efficient, hard working, and friendly. The yard looks so much better with our new tree and flower bed refresh. I'll definitely use them again as needed.

I would give this company FIVE NEGATIVE STARS if that was an otion! I recently had an appointment…read morewith this company for sprinkler system repair, but there was a misunderstanding about timing. No big deal. I got rescheduled for 12-19 (Friday). My system isn't working properly, and I'm trying to grow Annual rye grass seed, so this is important to me. They called me on 12-17 to tell me that they were going to have to cancel my appointment, with it being so close to Christmas. They recommended I just 'turn the system off until after the holidays" and then call them after the first of the year! Whaaaaat? While the young lady on the phone was very polite, the message was clear: we don't care about your needs. But oh, Merry Christmas! I'll water my lawn with a teaspoon and a gallon jug before I call these folks for ANYTHING! What poor, disrespectful customer service!

I hired Larry at Blue Water last summer to replace my sprinkler system after the flood including…read morefully installing a new pump, wiring, controller. It was a terrible decision and could have potentially cost someone there life. The sprinkler system worked until recently. I contacted Larry because it was tripping a breaker and figured it would be covered under warranty. He informed me that they were scheduling work for 6 weeks out, and that electric work was not covered under warranty, and I should contact an electrician. I had a licensed electrician come out, and he found out the cause. Blue Water had buried a 220 cable only a couple inches under my yard, and spliced it into the breaker using twist connectors. The wiring they used was not rated for burial, it was interior romex. They spliced it using twist ties, no junction box, and according to the electrician incredibly dangerous. It started shorting out, big surprise. Not so much as an "I'm sorry for putting your family at risk" from Larry. He was out of town, refused to acknowledge what a horrendous job they did, and he wanted to send back the same person who originally installed it! I've attached pictures. Quite literally someone could be walking barefoot above a bare romex cable spliced into another. It is no wonder why it was shorting out. Thankfully no one was hurt. According to the electrician, this was one of the worst electrocution risks he has seen. Plus my lawn is half-dead since the sprinkler isn't working, but thankfully no one was hurt. Needless to say, I can't recommend Blue Water and would suggest anyone that has had work done with them have it inspected to make sure there are not safety issues like this one.

I recently had the pleasure of working with David from Dcanico Landscape, and I couldn't be happier…read morewith the results. The quality of his work is outstanding; my yard has never looked better. David's attention to detail and commitment to excellence truly set him apart. Additionally, his pricing is very competitive. I received several quotes from different landscapers, and David's rates were not only fair but also offered the best value for the high-quality service provided. Communication with David was seamless throughout the entire process. He was always available to answer my questions and kept me informed every step of the way. His transparency and responsiveness made the project stress-free. David was also incredibly time-efficient. He completed the work ahead of schedule without compromising on quality. It's rare to find such a perfect balance of speed and precision in this industry. Moreover, David's open availability was a huge plus. He was able to accommodate my schedule and even offered flexible working hours to ensure the project was completed promptly. I highly recommend David from Dcanico Landscape for anyone in need of top-notch landscaping services. His professionalism, skill, and dedication to customer satisfaction are truly commendable. Hace poco tuve el placer de trabajar con David de Dcanico Landscape, y no podría estar más feliz con los resultados. La calidad de su trabajo es excepcional; mi jardín nunca se ha visto mejor. La atención al detalle y el compromiso de David con la excelencia realmente lo distinguen. Además, su precio es muy competitivo. Recibí varias cotizaciones de diferentes paisajistas, y las tarifas de David no solo fueron justas, sino que también ofrecieron la mejor relación calidad-precio por el servicio de alta calidad proporcionado. La comunicación con David fue fluida durante todo el proceso. Siempre estuvo disponible para responder a mis preguntas y me mantuvo informado en cada paso del camino. Su transparencia y capacidad de respuesta hicieron que el proyecto fuera libre de estrés. David también fue increíblemente eficiente en el tiempo. Completó el trabajo antes de lo previsto sin comprometer la calidad. Es raro encontrar un equilibrio tan perfecto entre velocidad y precisión en esta industria. Además, la disponibilidad abierta de David fue una gran ventaja. Fue capaz de adaptarse a mi horario e incluso ofreció horarios de trabajo flexibles para asegurarse de que el proyecto se completara con prontitud. Recomiendo encarecidamente a David de Dcanico Landscape para cualquiera que necesite servicios de paisajismo de primera categoría. Su profesionalismo, habilidad y dedicación a la satisfacción del cliente son realmente encomiables.

Paid him good money to do our back yard. My husband didn't check his work and when I saw the next…read moreday-- OMG!!! I emailed David, texted him and showed him photos of all the areas he missed and cut corners on and no response. So disappointing, as we really wanted to give this job to him and not a large company... mistake on our part! Horrible job...

Went by today to check out a particular brand of refrigerator. I had previously worked by phone…read morelast week with Ryan and found him to be most responsive. Literally he returned my call within 3 minutes. Today was his day off, but I told him I would be in the area and he said it was fine to go by and take a look so I did. I went in and I acknowledged the staff without them acknowledging me at all. It's a really small showroom, not a megastore. I found the two models I was looking for quickly on my own and took pictures and measurements of each. I then walked around the showroom looking for more models but also half expecting someone to approach. That's when it got really weird. No one approached me at all. I literally left with no human interaction. There were employees in the store and there were a couple of customers. It seemed that there was more of a coffee klatch going on than actual business. So other than for appliance pictures and measurements and a couple of pieces of candy from their candy dish, I didn't get much out of the experience. Something else to mention. It's not clear whether this business is Ferguson or Harway. The building sign says Harway but the reserved parking signs say Ferguson. Is Harway a Ferguson company or is Ferguson a Harway company? There's only one business at this address but it seems to be having an identity crisis. (Update: Ferguson acquired Harway in January 2024, but, as of this writing in late March 2025, still hasn't rebranded anything other than the parking signs out front). Sorry, Ryan. You seemed awesome but your team members totally let you down today. I definitely see no value in spending money at what I thought was a local business that has been bought out by a national company and doesn't have anyone willing to help you when you walk in presale.

It was a long process but it was all worth the wait and the customer service, personalized service…read moreI received from Harway was second to none! I recently moved to Texas to build a dream home and decided to splurge on all the appliances. The builders I worked with suggested a big name appliance company here in Austin but they were incredibly difficult to deal with. Although I was going to spend more than $50k in appliances, the person at Ferguson would never return emails or phone calls. I was interested in the Wolf/Sub Zero lines and Harway came up as an authorized dealer so I decided to give them a try. My initial contact was with Dustin who was incredibly helpful from the first time we spoke all the way through delivery and installation. I had a general idea of the different appliances I wanted and Dustin was incredibly helpful making sure I picked out all the items I wanted. Their prices were essentially the same as the other appliance store, but the customer service at Harway is unparalleled. When I would call, Dustin would answer immediately or call back within minutes if he couldn't get to the phone. He always responded to emails in a very timely manner and for every concern or issue I had, he managed it flawlessly. Because of the backlog going on with just about everything, I went and ordered all of my appliances one year out from the estimated completion date of my new home. Initially it seemed most items would come in close to the completion date but the major items, refrigerator and grill, were going to come in later. And unfortunately, month after I had placed my order, I discovered I had missed the outdoor grill and cabinets and had to place another order. It was much later than the original order so I wasn't sure if I was going to get them before the house was finished. This would have been a problem since the grill had to be built into the house. No surprise, the house build kept getting delayed and delayed. And the appliances actually came in before the house was finished which was great since we were concerned if they were delayed it would hold up completion of the house. Unfortunately, we couldn't take delivery but Harway was amazing and just stored the items for us and there were ten major appliances. The other Austin appliance store was not going to store if the items came in and we weren't ready. Harway must have held the items for a month before the house was ready for them to be installed. But when the time came, they scheduled the entire installation and everything (refrigerator, range, wine reefer, ice maker, dishwasher, microwave, two warming drawers, an outdoor grill and ventilation hood) were all installed in one day! They also helped me find a company that built a custom duct for range vent because of our high ceilings. And for any issue, they were so quick to respond. And the biggest surprise of all, was getting ALL of the appliances. We were originally told it would be a month or two after we moved in before we got the range and refrigerator. But Christmas came early and we received all the appliances on the same day! And given all the appliances, the only issue was just a tiny little rubber stopper on the outdoor grill missing which they had someone come out and replace within days. If you are in need of a single appliance or outfitting an entire home as we did... you won't find a better place than Harway. And I'm sure everyone who works here is amazing, I can't say enough great things about Dustin! He will give you Five Star treatment and will not stop taking care of you until everything is to your satisfaction.