THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

Julius was an awesome tailor. He has retired and closed up shop. Have a great retirement.read more

Julius does fantastic work. Finding a seamstress who pays attention to detail is not an easy task…read more I took several dresses to Julius a few weeks ago. Not only did he have a quick turnaround, but everything fit perfectly. I highly recommend Julius for all of your alterations or dry cleaning needs. I will only use Julius going forward.

I broke my foot days before my son's wedding and had to do a last minute dress change. Natalia was…read moreamazing and the turn around was unbelievable! I can't thank her enough for helping me in such a stressful situation!

I can highly recommend Natalia. She altered three special occasion dresses for me, and did a very…read morehigh-quality job for a reasonable price. Now she's making me a silk-lined jacket. Natalia is clearly very experienced and skilled. You won't be disappointed with her work.

I was desperate to get a dress of mine altered when no one else could do it and found Judiann on…read moreyelp. She replied very promptly and offered to take a look, she was confident she could do it and even offered suggestions. It came out perfect and very quickly. I would recommend her for any type of alterations, plus she's an amazing person to talk too.

Im sharing my experience with Judiann Echezabal regarding a custom dress I ordered for my prom…read more We had a written agreement that the dress would be completed before my prom in May. Unfortunately, the dress was not finished in time, and communication has now stopped, as l've been blocked after requesting a resolution. She had shipped me the dress half made- not fitting correctly and now what I originally asked for, once i messaged her she blocked me on everything. I provided my own original design for this dress and paid in full with the understanding of that deadline. At this point, I am simply asking for a fair resolution. If anyone has had similar experiences or has advice on how to proceed, I would really appreciate it. I will also be pursuing this through formal channels if needed. Please message me privately if you have any information.

Horrible and never again! I took seven shirts, a suit and a pair of pants in to be dry cleaned and…read moretwo weeks later, the shirts still were not ready. Unacceptable! So after talking with an incredibly rude employee - Nicki - twice on the phone, I went in person today. Nicki stated that she was the only one there both times I had spoken with her and that she didn't know if the shirts were ready. So I looked through racks of clothes to find the shirts, myself! I cannot stress to you how rude, mean and just plain dismissive Nicki was this morning as well as every other time that I have been to this location. While I was there, a gentleman came in and shared with me that this was the second time this location had lost one of his shirts, and he didn't know why he kept coming back! Do yourself a favor and pay a little extra to go anywhere else but this location!

Close the business would improve customers lives. Having to deal with incompetent employees who…read morecare nothing about their job performance. Beware if you like your clothes.

I brought a good pair of slacks in to be taken in. She just ran a seam straight down the outside…read moreinstead of the inside, even after marking the inside. She totally ruined them and had the nerve to share me $37.00. DO NOT GO THERE. She's awful.

Kim's custom tailors This woman is completely out of…read morecontrol. She is charging prices that are beyond ridiculous levels. She is by far NOT the only game in town. I will never go back there again, and urge you to find another place for your alterations needs. She even said she gave me the prices ahead of time, which was a lie, cause she DID NOT.

Friendly, easy to find, she was very quick and very easy to work with if you need anything done to…read moreyour uniform in a quick pinch or anytime go to her!!! Highly recommend

Hooyah! I needed something sewn onto my uniform in a hurry and she was able to get to done! In…read moreabout 10 mins.

I wish I had read reviews before taking my robe for laundering. I asked for the price of the…read morecleaning and wrote it down on the pick up slip. When I arrived to get my robe, I was told it was $10 more "because" it was long. Someone working the post office said they change the prices whenever they want. If they are going to change the price, TELL me before leaving the item. They are cheating people. Too bad there is not a ZERO rating.

Took 2 women's 2 piece suits to Kims for dry cleaning. One suit was off white pants with matching…read morejacket. The second suit had an African pattern pants with matching pattern jacket. When I went in to pick up my items I was charged for a denim jacket and pants, which cost more. I asked why I was charged for a denim jacket instead of a women's 2 piece suit and was told that the jacket was denim. The jacket colors were black, maroon, off white and gold; nothing like a denim jacket. I told the cashier clerk that the jacket was not denim and that I was being overcharged. She said that there was nothing that she could do to change the price. Very poor customer service. I will never go there again.

I chose this place because of the positive reviews, and genuinely wish I had a positive experience…read morehere. To hem two pants and the sleeves of a blazer was $115 plus tax (a bit steep there- and much higher than posted on their Facebook). The pants were $25 each and the blazer was $65. I was hopeful the quality of work warranted that price, but unfortunately that's not the case. The seamstress folded in the arms of my blazer and sewed it in like that, leaving button holes visible in the cuff, of which they kept the buttons that they removed. I had to request she sew shut the cuff button holes now mostly on the inside of my blazer at pick up and expressed it doesn't look good as I now have a thick and bulky cuff with visible stitching, and a visible button hole on the edge of the cuff. The stitches are all visible through the outside of the clothes, and the stitches themself are not neat. I'm extremely disappointed that my nice business clothes (all JCrew and in total cost over $400) now look like this and am contemplating how I'm supposed to show up to work with a visibly horribly altered suit. As a positive, they got the work done way faster than requested (almost 2 weeks) or communicated; although, I'd rather they'd have taken their time and done a better job.

She did a wonderful job with the sewing. I am extremely happy with the work. Pretty expensive…read morethough. Sweet lady!