Cancel

    Open app

    Search

    Waters Dry Cleaners & Laundry

    2.4 (48 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Waters Dry Cleaners & Laundry

    Clothing alterations

    Clothing mending and repair

    Waters Dry Cleaners & Laundry Photos

    You might also consider

    More like Waters Dry Cleaners & Laundry

    Recommended Reviews - Waters Dry Cleaners & Laundry

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    First off, workers here act like you're bothering them. Not friendly at all. This was the second time I've been there, just because it's the closest. I took a Ralph Lauren suit there to get it cleaned after I wore it to a wedding. I only wear this suit for weddings and funerals so it is like new - or it was before I dropped it off there for cleaning. After it was cleaned, I picked it up and brought it home. When I was removing it from their hangars to put on my suit hangar, I readily saw that there was a tear or cut on the pleat of the pants. I took them back to show them and the woman at the register took my name and number for Theresa to call me. When she called a couple of days later, she asked why I didn't leave the pants. Because no one asked me to! Theresa asked me to bring the pants back in for her to look at. I did. She said she'd check with the plant where they send out dry cleaning to see if there is anything that could have happened there. Of course, no one accepted responsibility for damaging my pants. Theresa offered that their seamstress could repair them, but said the repair would be visible. It is. Honestly, it looks worse than before the seamstress repaired them. They would not even refund me the cost of dry cleaning. Very disappointed and will never go back. Horrible service. If I could rate 0 stars, I would.

    Damaged dress.

    Expensive dress ruined. As soon as I saw the damage I knew they wouldn't take responsibility. Sadly, I've seen them argue with other customers over damage before. This dress has been dry cleaned in 4 different states and I never had an issue. What's worse is they didn't say anything when I picked it up and they charged me for it. After I discovered the damage and took it to them the manager was very defensive and even questioned if they had damaged it. They make you sign a liability form which mean they are not responsible for ruining your items. Can you imagine running a business and having customers sign forms that if you ruin their property you don't have to take responsibility? They still have not refunded my cleaning fee or apologized for the damage. Take items you don't want damaged elsewhere The manager's response is full of untruths. First, concerns regarding my dress was never discussed, Brenda did not call me I called her after waiting a week for her to contact me, the piece damaged is not a belt & a replacement is not possible as it is a designer piece. Also, Brenda told me she would get back to me after speaking to the owner which has not happened nor has my dress been returned to me nor the cost of the cleaning reimbursed.

    Green stain which was not on their when dropped off.

    See all

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jim B.
    14
    9
    1

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    3 months ago

    My items were not ready as promised. Had to wait a few extra days. Items were not cleaned properly and crushed.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    5 months ago

    Lost 2 very expensive suite jackets strung me along for weeks before saying they never had them

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    11 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of S L.

    S L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Jan D.
    8
    21
    8

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mae A.
    0
    23
    1

    4 years ago

    Business owner information

    Photo of S L.

    S L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of S L.

    S L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Had my suit altered at Waters for an upcoming wedding. They did a great job. Very professional

    Business owner information

    Photo of S L.

    S L.

    Thank you for trusting us with your suit. We appreciate your business.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Brent N.
    462
    15
    10

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tom B.
    3
    11
    20

    11 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Thank you so much Tom! We truly appreciate your business.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jan M.
    9
    308
    353

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of S L.

    S L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John H.
    14
    19
    1

    12 years ago

    The staff was very professional and the quality of the alterations they did for us were truly expertly done. Price and time were excellent.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of S S.
    3
    60
    0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    I was in town on business and used this company for my dry cleaning. Overall good experience. Friendly people, and they did a great job.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Business owner information

    Photo of Sarah L.

    Sarah L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Waters Dry Cleaners & Laundry

    Do you offer dry cleaning for large comforters?

    Thank you for your inquiry. Yes we dry clean comforters. Due to inclement weather, all our locations are closed on Saturday, January 22nd. We will open on Monday.

    Don’t See Your Question? Ask Away!

    Review Highlights - Waters Dry Cleaners & Laundry

    Recently I needed a Mother of the Bride dress hemmed and felt confident going to Alterations by Sarah based on the reviews I searched and read.

    Mentioned in 5 reviews

    Read more highlights

    Verify this business for free

    People searched for Sewing & Alterations 802 times last month within 15 miles of this business.

    Verify this business

    Waters Dry Cleaners & Laundry - sewingalterations - Updated May 2026

    Loading...
    Loading...
    Loading...