THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

Brought in a suit and white shirt on Monday and the woman behind the counter was very friendly and…read morehelpful, letting me know my items would be ready for pickup Thursday. Great! Their automated text system let me know my order was ready Thursday afternoon, but when I came in Friday at 1:45 a different employee informed me my shirt was not there yet, the truck still hadn't arrived that day but was due around 2. I popped back in a half hour later and she said she was still waiting on the truck but if I gave her my name she would call when my last item was ready. Not a problem. Got another automated text at 4:30 that my order was ready so I came back and walked in smiling. She said 'don't come in here cheesing, I told you I would call and I did twice without answer.' I laughed it off and let her know I didn't get any calls, to which she matter-of-factly read me back a phone number that was not mine. I said I was only back because I got a text, and since they are not open Saturday I needed the shirt before close. She did not apologize, rung me up, and I was on my way (while she got to work explaining to the other customer in line that their son's dress shirt was missing). Not a lot of dry cleaners in Savannah, but I'll be giving another one a try.

Fantastic service. We dropped our laundry off and Belinda was able to get it all done by the end of…read morethe day. She works extra hard and is great appreciated. The value for this service is very good. Not expensive for what needs to be completed. We would highly recommend. Thank you!!

Nice, helpful folks! She explained everything well and even gave me detergent because I didn't have…read morechange to buy some. You'll need change if you don't bring your own detergent.

Hostile, unprofessional, unstable employee (Charmaine ) -- awful experience in front of children…read more No resolution from management. I've been a regular at the Suds on Skidaway Road (Savannah Location) for years with no issues -- until I encountered Charmaine. From the moment I walked in, she looked irritated that I was even there. She offered no help, had a nasty attitude, and became aggressive when I asked a simple question about my receipt after paying in exact cash. The card machine was broken, and when I offered to pay in cash, she rudely told me it had to be exact cash in a very nasty tone. After I paid, she handwrote "needs to pay" on my receipt and highlighted it, which left me confused. When I asked for clarification to avoid issues later, she became hostile, started yelling, and behaved in a highly unprofessional manner -- all in front of her own children who were present- one being behind the counter and handling customer's laundry -and my child, who was with me at the time. She also made unsettling comments about my clothes that made me fear she might intentionally damage them. I was genuinely concerned that she may have access to my card information and could misuse it. She yelled " that's why you have to bring your stank a** clothes in here to wash, you uppity bi***. This behavior was completely inappropriate and honestly unnecessary -- especially in front of children. This review is specifically about Charmaine who appeared to be mentally unstable. When I reported this matter, there was no apology or feedback from the store manager( Brittany) at all. She shared that when Charmaine called her about me requesting a receipt, she did not hear Charmaine being disrespectful because the phone hung up. However, this is untrue because I heard her on speaker phone in collaboration with her. Charmaine grew so angry she went outside leaning against a car yelling about me to her on the phone as I was leaving. Also when escalated to district manager (Christie), she did not follow up with me later like she assured. She did call initially after I called multiple stores sharing the incident. She assured she would be sure to follow up with me that afternoon regarding what would be happening. However, she did not. I had to follow up with her, and when I called her, she behaved as if she did not know who I was- initially , and also did not seem very apologetic towards the situation. She shared she was still investigating, but her tone was much different than earlier - there was no interest or concern for my experience. It seemed as if she was annoyed I was following up. I expressed that I did not feel comfortable with the situation or how it was being handled and she suggested that I go to another Suds location. Smh. When I went to go pick up my clothing, there was no sign of remorse. There was no apology and the worker was still there actively working. The store manager was present (Brittany) and did not offer an ounce of acknowledgment or accountability . Very disappointing. The only reason I went there was because it was close to my home. But honestly it's not located in a safe or favorable area. There is a new attendant that works there every couple of months. Steer clear! I would rate zero stars if that was an option.

Prices on shirts up 1 dollar. Now if buttons in collar are buttoned they make you stand there and…read moreunbutton. Clerk stands and look at you.

Since under new management, this place has really turned around. Nice people, great service. Keep…read moreit up!

Was on vacation in Savannah and my Airbnb's front load washer was moldy. Try cleaning it and after…read morean hour decided that I rather go to a laundromat. Because I'm not familiar with the area I looked on yelp for a place with great reviews rather than for proximity and I am glad I did. The place had a super helpful attendant that was patient and kind. The place was very clean (which is the whole reason for me needing to go there) and I thought the price was right.

I love them! I am so glad I found this much needed service. I have sensitive skin and they make…read moresure that my clothes are cared for with the right products. The pickup and delivery service is much needed for me. Great personalities!

The cleaners is one of the best I've ever been to the people who own it are personally involved in…read moreevery aspect of your Cleaning. The staff greet you and are happy to see you. The laundry comes out beautiful if you are not wanting to pick it up there is delivery available.

This is by far the best dry cleaning company I have ever been to. their customer service was…read moreamazing, they were fast, my clothes looked phenomenal. they did a wedding dress for me and a bridesmaid dress with a quick turn around time and saved my friends wedding day! I would give them a 10000/10 if I could!

Moving here from out of town. Should've went to military base to do laundry…read more My short time with them: -bathrooms were clogged between fecal and urine -Roaches that almost came across my feet -Very much of a rude staff so police were called to have a police report and documented The cherry on top Came out of work late, had to go to a gym to take a quick shower just to have enough time to wash and dry my clothes for work in the morning. I put my clothes in at 10:14 PM to wash for 20 minutes then in the dryer for 30 minutes. By the time my clothes were ready, the doors automatically locked. I've seen another male showing frustration to trying to open the doors by force in which I did not step out of my car just for my safety. I sent a text message to the phone number provided (in which was never even looked at) explaining that my clothes are locked in and expressed my sincere apologies. When I did not get no notification back or even my message being read, I reached out and called that number. A male answered the phone stating a few things.: -" can't you read?" -" they open up at 6:30" (even though the sign say 6 AM) -" where in bed and not on the location, what do you want us to do?" Afterwards abruptly hung up after I inform him I cannot leave my clothes unintended even though I do have to go to work. I avoided on going to his level and didn't try to engage in an argument whatsoever. So I had to reach out to police to have a police report as a paper trail to make sure that I'm not trespassing because I have to sit out here till 6 AM in order to get my uniform out of the dryer. The service was so terrible that I do not wish it upon anyone. It was already a hard day getting off work late doing extra overtime, but the yelling & being very disrespectful had cross the line. This will be the end of supporting local or family businesses from me. The biggest advice: support black owned businesses, and avoid giving my hard earned money to those who mistreat, have the audacity, and a sense of entitlement to downplay customers. More images are under their Yelp review. (I encourage others to review) As for the owners: Karma does make its way back to those who do wrong. I forgive you personally because I don't want to have hate or any animosity towards another person so may keep my goals within reach to accomplish later this year. My priority is to protect my peace during this transitioning. Your establishment is uncared for, infested, and from staff to owner are a disgrace.

Amazing experience with First Class Spin and Dry Laundry! They are quick and efficient, and give…read moreexcellent service for the customer! I drop off clothes for their wash and fold service, and I get a call saying my drop off is ready the same day! Would 100% recommend!

Laundromat was small but clean, and had multiple washing load sizes. There prices were a little…read morehigh.

We had been going to Spin City, which is a great laundromat, however in this intense Savannah…read moresummer heat we need good AC. Spin City will leave you sitting and sweating while you wait for your laundry. We checked out this place on a whim, and were very pleased! It was very quiet, clean and most importantly COOL. Thank you Clean Cycle for a comfortable place to wait while we do our laundry.

SO and I were running out of clean clothes and stopped here to do some laundry. You need to get a…read morecard, which is free, to operate the machines. You add credits to the card at the dispensing machine...you can pay in cash or credit card. The washers and dryers were all in working order and did their jobs well.

We needed to do laundry while on vacation, and this spot was close by…read more It was my first time using a laundromat, but instructions were clear, the space was clean and comfortable enough for our hour there. I was pleasantly surprised by how clean the place was, including the bathroom that I needed to make use of while there. I imagine that there must be much worse places to do laundry, and honestly some former apartment complex laundry rooms where I have lived in the past were way way less appealing to use than this spot. If needed, I would return here.

Needed to wash all dorm items from storage this place fit the bill. Clean safe and fast.read more