Moving here from out of town. Should've went to military base to do laundry.
My short time with them:
-bathrooms were clogged between fecal and urine
-Roaches that almost came across my feet
-Very much of a rude staff so police were called to have a police report and documented
The cherry on top
Came out of work late, had to go to a gym to take a quick shower just to have enough time to wash and dry my clothes for work in the morning. I put my clothes in at 10:14 PM to wash for 20 minutes then in the dryer for 30 minutes. By the time my clothes were ready, the doors automatically locked. I've seen another male showing frustration to trying to open the doors by force in which I did not step out of my car just for my safety. I sent a text message to the phone number provided (in which was never even looked at) explaining that my clothes are locked in and expressed my sincere apologies. When I did not get no notification back or even my message being read, I reached out and called that number. A male answered the phone stating a few things.:
-" can't you read?"
-" they open up at 6:30" (even though the sign say 6 AM)
-" where in bed and not on the location, what do you want us to do?"
Afterwards abruptly hung up after I inform him I cannot leave my clothes unintended even though I do have to go to work. I avoided on going to his level and didn't try to engage in an argument whatsoever. So I had to reach out to police to have a police report as a paper trail to make sure that I'm not trespassing because I have to sit out here till 6 AM in order to get my uniform out of the dryer. The service was so terrible that I do not wish it upon anyone.
It was already a hard day getting off work late doing extra overtime, but the yelling & being very disrespectful had cross the line.
This will be the end of supporting local or family businesses from me.
The biggest advice: support black owned businesses, and avoid giving my hard earned money to those who mistreat, have the audacity, and a sense of entitlement to downplay customers.
More images are under their Yelp review. (I encourage others to review)
As for the owners:
Karma does make its way back to those who do wrong. I forgive you personally because I don't want to have hate or any animosity towards another person so may keep my goals within reach to accomplish later this year. My priority is to protect my peace during this transitioning.
Your establishment is uncared for, infested, and from staff to owner are a disgrace. read more