Nice, helpful folks! She explained everything well and even gave me detergent because I didn't have…read morechange to buy some. You'll need change if you don't bring your own detergent.

Hostile, unprofessional, unstable employee (Charmaine ) -- awful experience in front of children…read more No resolution from management. I've been a regular at the Suds on Skidaway Road (Savannah Location) for years with no issues -- until I encountered Charmaine. From the moment I walked in, she looked irritated that I was even there. She offered no help, had a nasty attitude, and became aggressive when I asked a simple question about my receipt after paying in exact cash. The card machine was broken, and when I offered to pay in cash, she rudely told me it had to be exact cash in a very nasty tone. After I paid, she handwrote "needs to pay" on my receipt and highlighted it, which left me confused. When I asked for clarification to avoid issues later, she became hostile, started yelling, and behaved in a highly unprofessional manner -- all in front of her own children who were present- one being behind the counter and handling customer's laundry -and my child, who was with me at the time. She also made unsettling comments about my clothes that made me fear she might intentionally damage them. I was genuinely concerned that she may have access to my card information and could misuse it. She yelled " that's why you have to bring your stank a** clothes in here to wash, you uppity bi***. This behavior was completely inappropriate and honestly unnecessary -- especially in front of children. This review is specifically about Charmaine who appeared to be mentally unstable. When I reported this matter, there was no apology or feedback from the store manager( Brittany) at all. She shared that when Charmaine called her about me requesting a receipt, she did not hear Charmaine being disrespectful because the phone hung up. However, this is untrue because I heard her on speaker phone in collaboration with her. Charmaine grew so angry she went outside leaning against a car yelling about me to her on the phone as I was leaving. Also when escalated to district manager (Christie), she did not follow up with me later like she assured. She did call initially after I called multiple stores sharing the incident. She assured she would be sure to follow up with me that afternoon regarding what would be happening. However, she did not. I had to follow up with her, and when I called her, she behaved as if she did not know who I was- initially , and also did not seem very apologetic towards the situation. She shared she was still investigating, but her tone was much different than earlier - there was no interest or concern for my experience. It seemed as if she was annoyed I was following up. I expressed that I did not feel comfortable with the situation or how it was being handled and she suggested that I go to another Suds location. Smh. When I went to go pick up my clothing, there was no sign of remorse. There was no apology and the worker was still there actively working. The store manager was present (Brittany) and did not offer an ounce of acknowledgment or accountability . Very disappointing. The only reason I went there was because it was close to my home. But honestly it's not located in a safe or favorable area. There is a new attendant that works there every couple of months. Steer clear! I would rate zero stars if that was an option.

Was on vacation in Savannah and my Airbnb's front load washer was moldy. Try cleaning it and after…read morean hour decided that I rather go to a laundromat. Because I'm not familiar with the area I looked on yelp for a place with great reviews rather than for proximity and I am glad I did. The place had a super helpful attendant that was patient and kind. The place was very clean (which is the whole reason for me needing to go there) and I thought the price was right.

I love them! I am so glad I found this much needed service. I have sensitive skin and they make…read moresure that my clothes are cared for with the right products. The pickup and delivery service is much needed for me. Great personalities!

New good machines, especially good for comforters and heavy bedspreads, etc…read more Need to use debit or credit card to purchase a card for machines

Clean, machines were simple to use and it is what you expect from a laundry service. I was in town…read morevisiting family and needed a laundry service, found this place, I recommend it.

I've been coming here for years but honestly this place has gone down hill so fast. Walking in…read morethere is a horrible smell I haven't ever smelled before in this building. Place is not as clean as it use to be. Not the same friendly faces. Would not recommend!

The owner needs to clean up that business. Whoever is running the place now needs to be retrained…read moreor better yet a new job. Let's start with the awful smell when you walk in. The other day one of the employees was maybe asleep, drunk or god knows what. The friendly faces I use to see are gone and the new ones there are running people off. Definitely finding a new place to do my business.

I think they don't really give much direction so you need to ask the locals for help on how to get…read morelaundry card. You do not get a refund for unused credit so just pay it forward. Was much better than a 1.3 rating

Kind of a mess of a place. The woman who works there is very helpful but machines are not…read moreWorking. Find another place in my opinion.

Horrible establishment. Broken machines that take your money and won't work. Unable to get a refund…read moredue to no attendant being present. Highly recommend going anywhere else but here. Extremely dirty as well

I am updating my review as I recently decided to give their drop-off laundry service a try. After…read morewasting my time & coins with the broken machine on my initial visit, I figured the drop off service was the way to go. I had a king size comforter with 2 pillow shams and a queen size blanket. I dropped the items off at around 11 AM and they were ready for pickup by 4PM. The charge for all 4 items came to $20 (plus tip), which i felt made up for the couple of bucks I previously lost in the broken machine. Next time I need blankets & comforters washed, I will definitely use the drop off service. It is well worth it not to have the hassles of feeding coins into broken machines and having to wait sit around around for the whole time the machines are running. The lady providing the service was very friendly and easy to do business with. I am not sure if the service is cash only, but I had cash with me in case they don't take cards.

Needed to wash all dorm items from storage this place fit the bill. Clean safe and fast.read more

Laundromat was small but clean, and had multiple washing load sizes. There prices were a little…read morehigh.

We had been going to Spin City, which is a great laundromat, however in this intense Savannah…read moresummer heat we need good AC. Spin City will leave you sitting and sweating while you wait for your laundry. We checked out this place on a whim, and were very pleased! It was very quiet, clean and most importantly COOL. Thank you Clean Cycle for a comfortable place to wait while we do our laundry.

We were visiting and had a little spill in our luggage so we googled the closest laundromat. This…read moreplace is completely disgusting!!!!!!! How is one to wash clothes in filthy washers. I mean I have never seen anything like this in my life. Yuck!!!!

Clean and had plenty of machines. Dumped our laundry bag of smelly vacation clothes all into 1…read morewasher for $4, and dried them for $2. In and out in just over an hour. Paid a missing sock penalty, made it feel like home