Nice, helpful folks! She explained everything well and even gave me detergent because I didn't have…read morechange to buy some. You'll need change if you don't bring your own detergent.

Hostile, unprofessional, unstable employee (Charmaine ) -- awful experience in front of children…read more No resolution from management. I've been a regular at the Suds on Skidaway Road (Savannah Location) for years with no issues -- until I encountered Charmaine. From the moment I walked in, she looked irritated that I was even there. She offered no help, had a nasty attitude, and became aggressive when I asked a simple question about my receipt after paying in exact cash. The card machine was broken, and when I offered to pay in cash, she rudely told me it had to be exact cash in a very nasty tone. After I paid, she handwrote "needs to pay" on my receipt and highlighted it, which left me confused. When I asked for clarification to avoid issues later, she became hostile, started yelling, and behaved in a highly unprofessional manner -- all in front of her own children who were present- one being behind the counter and handling customer's laundry -and my child, who was with me at the time. She also made unsettling comments about my clothes that made me fear she might intentionally damage them. I was genuinely concerned that she may have access to my card information and could misuse it. She yelled " that's why you have to bring your stank a** clothes in here to wash, you uppity bi***. This behavior was completely inappropriate and honestly unnecessary -- especially in front of children. This review is specifically about Charmaine who appeared to be mentally unstable. When I reported this matter, there was no apology or feedback from the store manager( Brittany) at all. She shared that when Charmaine called her about me requesting a receipt, she did not hear Charmaine being disrespectful because the phone hung up. However, this is untrue because I heard her on speaker phone in collaboration with her. Charmaine grew so angry she went outside leaning against a car yelling about me to her on the phone as I was leaving. Also when escalated to district manager (Christie), she did not follow up with me later like she assured. She did call initially after I called multiple stores sharing the incident. She assured she would be sure to follow up with me that afternoon regarding what would be happening. However, she did not. I had to follow up with her, and when I called her, she behaved as if she did not know who I was- initially , and also did not seem very apologetic towards the situation. She shared she was still investigating, but her tone was much different than earlier - there was no interest or concern for my experience. It seemed as if she was annoyed I was following up. I expressed that I did not feel comfortable with the situation or how it was being handled and she suggested that I go to another Suds location. Smh. When I went to go pick up my clothing, there was no sign of remorse. There was no apology and the worker was still there actively working. The store manager was present (Brittany) and did not offer an ounce of acknowledgment or accountability . Very disappointing. The only reason I went there was because it was close to my home. But honestly it's not located in a safe or favorable area. There is a new attendant that works there every couple of months. Steer clear! I would rate zero stars if that was an option.

Great washers and dryers. Plenty of room to spread out and get you stuff clean and folded. Night…read moreowls can own the 24 hr convenience at any hour!

We were looking for a laundromat that was clean and had plenty of machines…read more They had plenty of machines and the price was ok. The bathroom was not good. Really could use a cleaning. Overall we were satisfied.

I've been coming here for years but honestly this place has gone down hill so fast. Walking in…read morethere is a horrible smell I haven't ever smelled before in this building. Place is not as clean as it use to be. Not the same friendly faces. Would not recommend!

The owner needs to clean up that business. Whoever is running the place now needs to be retrained…read moreor better yet a new job. Let's start with the awful smell when you walk in. The other day one of the employees was maybe asleep, drunk or god knows what. The friendly faces I use to see are gone and the new ones there are running people off. Definitely finding a new place to do my business.

New good machines, especially good for comforters and heavy bedspreads, etc…read more Need to use debit or credit card to purchase a card for machines

Clean, machines were simple to use and it is what you expect from a laundry service. I was in town…read morevisiting family and needed a laundry service, found this place, I recommend it.

I think they don't really give much direction so you need to ask the locals for help on how to get…read morelaundry card. You do not get a refund for unused credit so just pay it forward. Was much better than a 1.3 rating

Kind of a mess of a place. The woman who works there is very helpful but machines are not…read moreWorking. Find another place in my opinion.

Poor reviews are unwarranted. Lots of machines, clean and easy! What more do you want?read more

Have used this laundry many times through the years, as they had an attendant that offered laundry…read moreservice. They were very convenient for dropping off comforters, blankets, etc when we were in town and wanted to clean bed covers while here. However, they no longer seem to have an attendant. This unfortunate for those of us who used the laundry service but also for the many people who use The Bubble Room for their regular laundry. There's no one to make change or provide assistance with problem machines. Hoping they will soon hire a new attendant!

Was on vacation in Savannah and my Airbnb's front load washer was moldy. Try cleaning it and after…read morean hour decided that I rather go to a laundromat. Because I'm not familiar with the area I looked on yelp for a place with great reviews rather than for proximity and I am glad I did. The place had a super helpful attendant that was patient and kind. The place was very clean (which is the whole reason for me needing to go there) and I thought the price was right.

I love them! I am so glad I found this much needed service. I have sensitive skin and they make…read moresure that my clothes are cared for with the right products. The pickup and delivery service is much needed for me. Great personalities!

While traveling we stopped here for laundry. Half of the machines are not working They force you to…read moretransfer funds to a "Suds" card to use the machines. So, I put $30 on a card, washed 4 loads, dried 2 in one dryer, and had $1.38 left. I tried to add the required funds for the last machine but they have a $10 minimum. I only needed $2.12. You cannot get a refund on your unused money. What a scam. You also cannot enter exact amounts. For example.if I had wanted to purchase $32.12 on the card I would have been forced to pay $40. When I needed help, I started asking around for an employee. Searched high and low. Turned out the woman standing four feet away from me the entire time I was actively, politely, asking if anyone worked here was the attendant on duty. Find ANY OTHER laundromat. This one is terrible.

Suds Laundromat has to be the coolest washer and dryer place I've ever used!!…read more1. It takes credit cards (that's a bonus for me because I've always thought that coins for nasty. 2. They actually have a display on the T.V where it tells/shows you how much time your machine has left before it ends! The map is really neat. 3. They had a couple of TV shows on for you to watch while you wait. Washing my Families large load of laundry cost about $10? I think the washer was $7.25 and dryer (30mins) was $2.25? Was absolutely worth it! Plenty of food places around to order from.