Horrible establishment. Broken machines that take your money and won't work. Unable to get a refund…read moredue to no attendant being present. Highly recommend going anywhere else but here. Extremely dirty as well

I am updating my review as I recently decided to give their drop-off laundry service a try. After…read morewasting my time & coins with the broken machine on my initial visit, I figured the drop off service was the way to go. I had a king size comforter with 2 pillow shams and a queen size blanket. I dropped the items off at around 11 AM and they were ready for pickup by 4PM. The charge for all 4 items came to $20 (plus tip), which i felt made up for the couple of bucks I previously lost in the broken machine. Next time I need blankets & comforters washed, I will definitely use the drop off service. It is well worth it not to have the hassles of feeding coins into broken machines and having to wait sit around around for the whole time the machines are running. The lady providing the service was very friendly and easy to do business with. I am not sure if the service is cash only, but I had cash with me in case they don't take cards.

Just had our first order delivered from Door to Door and it was a disaster. The delivery driver…read moresmokes in the vehicle and our supposed clean clothes smell like they have been in a fire. They reek to the point that they are most likely ruined. We were so looking forward to this service. This level of neglect is hard to understand.

I have had nothing but great service at Door 2 Door. I get my clothes in a timely fashion and even…read morewhen I think that something hasn't been returned they are sure to fix the issue and get back with you.

I read some of the poor reviews on yelp but not before I visited this establishment. I am, however,…read morethankful for that because my experience was quite the opposite and if I read the poor reviews before I visited the store I may not have visited. My son just joined the local civil air patrol squadron and needed some patches sewn on his BDUs. Like I do so often, I waited to the last minute and needed it the next day. They informed me that they are a week out on alterations but might be able to get it done sooner. I had my wife bring the jacket and the patches to the store because the event was postponed therefore we had the time to wait. Again she told my wife it would be about a week and two days later we got a phone call saying that it was ready. I feel they went above and beyond to accommodate us and I will definitely be back for more alterations. One thing I noticed is the response to the poor reviews showed an effort to make things right.

Horrible service . First time using their service , and for sure the last …read more They completely ruined an white expensive jacket . Get it back gray and full of big brown staines . Unbelievable.

Kind of a mess of a place. The woman who works there is very helpful but machines are not…read moreWorking. Find another place in my opinion.

I think they don't really give much direction so you need to ask the locals for help on how to get…read morelaundry card. You do not get a refund for unused credit so just pay it forward. Was much better than a 1.3 rating

THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

There is always an excuse for why problems occur and never a willingness to accept responsibility…read more That's the good news. The price is excessive; even that isn't the bad news. Th "best" part is the nasty attitude of the woman working there. Together, it makes for a memorable experience

I took in my brand new ASTR top on Monday that I dropped ice cream on, they said it would be done…read moreby Wednesday. When I went to pick it up they said that it didn't make the truck and it wouldn't be there until Thursday. Today I went to pick it up, paid for it, walked my top out to the car where I noticed there was a rip right where one of the ice cream drips was. Top ruined and I needed it for an event in Vegas I leave to tomorrow. I walked back in to talk to him and the receipt on the top says "damaged upon receiving" which it was NOT. The only thing damaged about it was the ice cream stain. So not only did they completely ruin my garment, but they lied to cover it up. Clearly there's a reason why it was late!!! I filed a damage report and am waiting for the owner to make this right. They still have my top. I'm furious.

Been going here since 2014 and they are always reliable, efficient and the prices are unbeatable…read more Who cares that it's not the fanciest place ever..

When you first walk in, you will not believe how filthy and unkempt the store is. I should have…read morejust turned around and walked out but some reviews led me to think positive. I had a brand new pair of pants that were basically ruined. Chopped apart, sewn crooked, seems gathered- unwearable!! Fortunately someone who knows what they're doing will fix them for 3 times as much. Lam's is cheap and you get what you pay for