THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I had two expensive formal gowns cleaned at this establishment. Done within a week and the looked…read moregreat! Exactly what I was expecting.

oh my Lord! Thank you Miss Cathy H. You saved the day with your amazing personality and winning…read moresmile. I don't live in the state and was down for a reunion with college friends. despite traveling across the country, i was inches away from not showing up to the party BECAUSE I discovered the dress I packet to wear had a stain on it from a prior wear. The dress i.e. the day, the party, the reunion was saved. It didn't cost an arm and leg to get cleaned. Cathy also gave me great recommendations for local retailers I was interested in.

Good quality of cleaning. My only suggestion is that when the employee inside is standing at the…read morecounter and sees a customer pull up in front with many bags and bundles of clothes to bring in, please step around from behind the counter and open the door for him/her, rather than stand with a grin on your face and then say," Hello, how are you today?"

I was a loyal customer of Waters Dry Cleaner (Hilton Head) for several years, but my last…read moreexperience was extremely disappointing. When I picked up my suit, it was returned without a protective plastic bag and had wrinkles throughout the garment - completely unacceptable for professional dry cleaning. I reached out twice to address the issue - once by email and once with a written letter - but never received any response or acknowledgment. Their complete lack of customer service and accountability cost them a long-term customer. I have not returned since and cannot recommend them.

I used Waters Dry Cleaning (Hilton Head location) for several years without any problems…read more Unfortunately, they had a fire at their factory in Hardeeville which destroyed some of my clothes. The customer service around this unfortunate event was awful. For the first 3-4 weeks, they said that they were going through factory and trying to identify clothing that survived the fire which was totally understandable. When they could not find our clothes, they asked for the value of our loss. This information was promptly provided. That was 3 months ago, and we have heard nothing since then. They no longer respond to my calls or emails. We will no longer be using this dry cleaner. There is not much of a selection of dry cleaners on Hilton Head, but so far, Door to Door has been fine. It is very convenient, but a bit pricy. But we will never go back to Waters based on how they responded to this unfortunate fire.

The quality of cleaning service is above average and I'm thankful I found this store I've tried…read moreothers and was not nearly satisfied as I am with Steamline. Cathy the clerk is extremely helpful and always friendly I enjoy taking my garments there because I know they will be treated with care.

I was visiting HHI and needed a shirt laundered and pressed. I chose The Clothes Press as it was…read morethe closest to where I was staying. I asked them how long it would take for the service, and was told I could get my shirt back 7 days later. I was flabbergasted. I explained again, just in case they misheard me? But nope, it really was a full week later when my shirt would be ready. This was not an option for me to wait that long, so I was unable to use their services.

Great service! They are probably more expensive than other…read moredry cleaners,but the quality is outstanding. One of the few dry cleaners to offer next day service

What is it that we want from a Dry Cleaning Business?…read more 1. I would guess we would want our clothes, which we cannot dry clean ourselves, clean, pressed in some cases, and returned to us in good working order! Check! Superior Dry Cleaners service performed exactly those three things on my behalf with my two-piece suit. 2. I would guess we would want our clothing to be dry cleaned in a reasonable amount of time which I realize varies for all of us depending upon our needs. Check! Superior Dry Cleaners when I called at about 8:20 AM on a Monday morning told me "If you get your suit to us by 10:00 AM we may be able to get it cleaned and returned to you by 4:00 PM this afternoon." Intrigued, I asked "What if I drop it by after 10:00 AM this morning, when would it be ready?" The person replied "tomorrow morning." Check, Check! That is a day ahead of the event for which I needed my suit to attend. 3. I would guess the next item we would all really want is being able to receive exactly those services for a reasonable price. Check! I called around my area to five different Dry Cleaners of varying distances from my home but all within about twenty miles. A. I asked about when they would be able to have my suit cleaned, and back to me. Those answers varied from "this afternoon, if delivered by 10:00 AM this morning" to "next Tuesday" or eight days from now. B. I asked each of the five Dry Cleaning Businesses what my cost would be with tax for their service in cleaning my two-piece suit? Those quotes ranged from a little over $16.00 to $22. and change. C. I am sure you are intelligent enough to guess that the $16.00 quote resulted in an eight day wait for the dry cleaning of my two-piece suit, and getting my suit back as quickly as that afternoon, if I got it in by 10:00 AM was the highest or $22. and change. However, you would be wrong! Superior Dry Cleaning service cost me $20. and change to dry clean my two-piece suit. Is saving almost $2.00 a significant savings when you are paying $20. and change for a service you cannot perform yourself? In my opinion, yes, but your opinion is the only one that counts when making this evaluation! However, when I factor in getting my two-piece suit back in half a day to under 24 hours as opposed waiting eight days from the day I drop the item off, then, in my opinion, Yes! Check, Check, Check! 4. Now here is an varying human factor that some of us do not really care about, some feel neutral about, or some of us really enjoy, want, and appreciate when dealing with a Business providing to us, their customers, their service. That is a polite, respectful, personable, and efficient interaction allowing us all to move on with our day, and in most cases, feel the person we are interacting with cares about our business and that the Business they own or work with will provide exactly what we need done! CHECK, CHECK, CHECK, CHECK! For all these reasons, we, whole heartily (yes, my humorous, wonderful, exciting, organized, pristine and breathtaking beautiful wife was involved here as she volunteered to pick up my two-piece suit as she was already out running errands, thank you again, my love!) agree that Superior Dry Cleaners located at 22549 Wythe Hardee BLVD in Hardeeville SC 29927, directly accross from the Marathon Gas Station which also houses a Hunt Brothers Pizza at the Main Street traffic light and whose building itself looks like, you guessed it, a gas station building (which is only because this building formerly housed a gas station. Surprise, surprise, surprise, thanks Gomer!) offers an excellent result, is an outstanding value, and are wonderful people with whom we enjoy trusting our of dry cleaning needs too (Out of breath yet? I certainly am as that sentence was much too long, lol). Why use Superior Dry Cleaners? In our opinion, because they are a local Family Owned Business, they are close to Bluffton, SC, Okatie, SC, Pooler, GA, Ridgeland, SC, Hardeeville, SC, and because they will dry clean your clothes right the first time, offer you a tremendous value, are professional in their customer interactions, and because they offer the fastest return times for dry cleaning in our area, period; after trying them once, you will return over and over again. We feel you will find, as we have, they are all you want from a dry cleaning business and more.

Got my down comforter sparkling white and spotless! Fair price and done pretty quickly. I will…read moredefinitely use them again for dry cleaning.

I dropped off 2 dresses to be pressed and was told they only dry cleaned and pressed. I needed…read morethese dresses so I left them to be cleaned and pressed. When I picked them up they had charged me $40.97 and even added on extra because the dress s were long. They are such a rip off. I could have bought a new dress for what they are charging. Save your money and shop around. These people are ridiculous.

The cleaners is one of the best I've ever been to the people who own it are personally involved in…read moreevery aspect of your Cleaning. The staff greet you and are happy to see you. The laundry comes out beautiful if you are not wanting to pick it up there is delivery available.

This is by far the best dry cleaning company I have ever been to. their customer service was…read moreamazing, they were fast, my clothes looked phenomenal. they did a wedding dress for me and a bridesmaid dress with a quick turn around time and saved my friends wedding day! I would give them a 10000/10 if I could!

Price up 1 dollar. If collar buttoned you have to stand there and unbutton while clerk watches you…read more Never again. Over 6 dollars to launder a dress shirt.

won't go there again. attendant had given my item to another patron. When mistake was discovered…read moreattedant wa unapologetic and rude. Mistake was eventually corrected, however attendant's demeanor remained remained rude and unapologetic. I won't support a business whose associates forget whose dollars pay their wages.

Horrible and never again! I took seven shirts, a suit and a pair of pants in to be dry cleaned and…read moretwo weeks later, the shirts still were not ready. Unacceptable! So after talking with an incredibly rude employee - Nicki - twice on the phone, I went in person today. Nicki stated that she was the only one there both times I had spoken with her and that she didn't know if the shirts were ready. So I looked through racks of clothes to find the shirts, myself! I cannot stress to you how rude, mean and just plain dismissive Nicki was this morning as well as every other time that I have been to this location. While I was there, a gentleman came in and shared with me that this was the second time this location had lost one of his shirts, and he didn't know why he kept coming back! Do yourself a favor and pay a little extra to go anywhere else but this location!

Close the business would improve customers lives. Having to deal with incompetent employees who…read morecare nothing about their job performance. Beware if you like your clothes.