I read some of the poor reviews on yelp but not before I visited this establishment. I am, however,…read morethankful for that because my experience was quite the opposite and if I read the poor reviews before I visited the store I may not have visited. My son just joined the local civil air patrol squadron and needed some patches sewn on his BDUs. Like I do so often, I waited to the last minute and needed it the next day. They informed me that they are a week out on alterations but might be able to get it done sooner. I had my wife bring the jacket and the patches to the store because the event was postponed therefore we had the time to wait. Again she told my wife it would be about a week and two days later we got a phone call saying that it was ready. I feel they went above and beyond to accommodate us and I will definitely be back for more alterations. One thing I noticed is the response to the poor reviews showed an effort to make things right.

I would absolutely NOT recommend this dry cleaner…read more I brought in a dress that had flowers attached across the chest. When I went to pick it up the first time, it wasn't ready and I was told I needed to come back. When I returned again, they handed me the dress and ALL of the flowers had fallen off. What made the situation even worse was the customer service. Instead of showing any concern about what happened to my dress, I was made to feel like it was somehow my fault -- and I was still expected to pay FULL PRICE for the cleaning. Yes, I understand that I signed a waiver. However, this was a garment labeled DRY CLEAN ONLY. I would expect a professional dry cleaner to have the experience to recognize delicate details on a garment and know how to properly handle them, or at the very least warn me before hand if they believed cleaning it could cause significant damage. Accidents can happen, but how a business handles the situation afterward says a lot. The rude and dismissive customer service was just as disappointing as receiving my dress back damaged. I highly do not recommend this place. If you have clothing that you actually care about, take it somewhere else. RUN THE OTHER WAY!

You can't please everyone but if you can please 9 out of 10 you are doing great. First and foremost…read morethe owner is the shop and she is in her shop almost everyday even staying late sometimes, after the store closes, to finish work for people. worried about the price? well who goes to get something done without asking the price first. Anyways. So I was in a pickle and had to get 5 USAF BHG uniforms done for a parade within like 3 days. These uniforms used to take the alterations shop on base about 2 weeks to do from scratch. I sent the specs over to Chrissy along with one of my older uniforms and with a few looks she had it. she knocked out five fully dressed USAF BHG uniforms from nothing to something in 3 days. that include hems, tapers, sew in creases, piping , ranks, waists. no easy task when you virtually have to take the pants apart to do it and then sew them back together again. the prices are more than fair especially if you look at the alternatives on base. she is a master of the trade. Need custom pillows made?she can do it ( I walked in and saw her doing it), need drapes? she can handle that too? need a dress done? bring it in. BY THE WAY-- Name tapes can be done here! why pay the Exchange and have to wait weeks when she can have them done for less and in no time flat. Name tape machine on site! To be a one person shop and provide the service that she does and in the timely manner that she does it makes this shop pretty dang good!

THEIR "REPAIR" RUINED MY SOFA UPHOLSTERY! DON'T GO HERE!…read more The upholstery on my sofa detaches and is machine washable. I tore it while putting it back on. I asked them sew a similar fabric on the UNDERSIDE to reinforce it and keep it from ripping more. Didn't need to be perfect, I knew the tear itself could not be sewn together but patching and stitching the underside could mitigate the damage. I came to pick it up and BOTH SIDES were covered in a fabric patch that's not even a close match! I was told that there wasn't a way to reinforce it from the underside so they just did both. Even if that were true (it's not), why did no one call me FIRST and tell me the work I requested and paid for wasn't possible? This is a very basic ask of a professional tailor, it's unbelievable they got it so wrong! This patch is so much worse than the original tear. The sofa was custom made in Japan and is a one of a kind piece. Pics of the tear and what they did to it. The pics of the denim repair is an example of what I asked them to do.

I broke my foot days before my son's wedding and had to do a last minute dress change. Natalia was…read moreamazing and the turn around was unbelievable! I can't thank her enough for helping me in such a stressful situation!

I can highly recommend Natalia. She altered three special occasion dresses for me, and did a very…read morehigh-quality job for a reasonable price. Now she's making me a silk-lined jacket. Natalia is clearly very experienced and skilled. You won't be disappointed with her work.

Julius was an awesome tailor. He has retired and closed up shop. Have a great retirement.read more

Julius does fantastic work. Finding a seamstress who pays attention to detail is not an easy task…read more I took several dresses to Julius a few weeks ago. Not only did he have a quick turnaround, but everything fit perfectly. I highly recommend Julius for all of your alterations or dry cleaning needs. I will only use Julius going forward.

Amazing and kind woman! She has done multiple alterations for me including a fully beaded sherri…read morehill gown as well as multiple pairs of pants. always a pleasure to work with her!

This is why I love YELP, I found a wonderful seamstress, Judiann. She messaged me immediately after…read moreopening a project on Yelp, she said she could make alterations to my pants. We connected in less than an hour, she measured my desired length and made the alterations to my pants in less than 24 hours. Pleasant, easy experience. Perfect results. Thanks Yelp and Judiann!

Joanne worked with my very short notice timeframe and did an excellent job! Very kind, affordable…read moreand communicative, responding to all of my messages within minutes.

I wanted to make a ruffled shirt out of my husband's dress shirt. It was ruined Next time just say…read morethis is not something I can do. It was the only shirt I kept when he passed

they do a great job. Highly recommend. the work was done on time as promised and the fitting was…read moreperfect!

After reading a few of the reviews associated with Morella's I anticipated a quality business…read moreinteraction. Unfortunately, this wasn't the case. I desired some alterations to some business clothing and upon meeting Morella attempted to explain my request. Morella was barely attentive, bordering on dismissive, and engaged with the charisma of a used tire. The adjustments were completed at a price that seemed steep, but I'll admit that might be my subjective reflection based on her pretentious air and her inexplicable nonchalance. Truth be told, even her employees seemed a bit timid and Stepfordesque when she swept out from behind the curtain. Solidifying my conclusion that Morella is just out of touch, I experienced the same dismissiveness when I returned to pick up my items. Obviously, I won't be returning.

Kim and her Mom are so sweet and nice! I highly recommend her!! Service is fast too. She goes up…read moreand above.

Friendly, easy to find, she was very quick and very easy to work with if you need anything done to…read moreyour uniform in a quick pinch or anytime go to her!!! Highly recommend